The Arbors at Bohemia

The tour was good and the community was good in its own way. We found a community that was all inclusive and this was something that we were looking for with our loved one. My loved one needed medication assistance and more and having somewhere that did not charge extra for this was a benefit. This community was just not a good fit for my loved one.

My single brother’s immediate need for assisted living at age 80 came suddenly. After a medical emergency, short stays at hospital and rehab , it was clear he was unable to take care of himself. We needed to get him into an assisted living more quickly than I feared possible. A Place for Mom provided names of potential residences to meet his needs.. They all called, but none were more attentive to and understanding of my brother's situation than The Arbors. From the first phone call, I felt this was the right place for him. My brother agreed he wanted to go there and the staff worked hard to make it happen quickly. Since being there, his health has improved because he’s getting the medical care he needs, and he’s eating better, and participating in activities that interest him. It’s a warm and caring and competent residence with a knowledgable staff and excellent services.. A great weight was lifted from my shoulders and it's wonderful to seeing my brother doing so well.

We chose The Arbors at Bohemia because we thought it might be a good transitional place between rehab and when he had to go back to the hospital for surgery. They were also the most responsive and we have now signed a contract with them. They have been so great with communication, especially with me living further away. I would recommend to others looking as long as it fits your needs.

We chose The Arbors because when we went to tour, the staff were extremely accommodating and friendly. The facility is clean and bright. They had more of a family model and put the patient first for a more individualized experience. They offer a lot and that makes it convenient for families. Staff are very responsive and always available, even the director came in on his day off and gave us the tour. He was very gentle with my dad and you can tell that he genuinely cares. From a care perspective, they are always looking out for his well-being and being proactive. I would highly recommend them to others looking.

We had a great tour with The Arbors, the only downfall is that they do not offer memory care at this location.

As much as they're pleasant and provide the necessary attention to the patient, I believe that their record keeping is lacking, especially in making sure records make it with the patient to the hospital. But I still give them a good rating. It's a really nice place, and they provide good care. My family member had a beautiful room, a large suite at almost half the price for the same size room at a different facility that was no help whatsoever. Know that as an assisted living facility, they aren't certified to do certain things like administering food through a feeding tube or mashing up/pureeing the food. They can chop it, but they cannot mash/puree it. Also, I never thought about and wish I had known to make sure you at least have a photo copy of any important documents/ID (copy of drivers' license, vaccination card, etc.), for elderly relatives, and that their photo ID is current. If not, your relative has to physically go into the DMV to get a new one. So just make sure that all of their records and documents are in order before you end up needing them. My family member was very happy there. I just had some struggles with lack of communication and record keeping.

Our loved one was only there for a couple months and while we have nothing negative to say about the community are loved one did pass away from contracting covid. They had a good environment and the first month was great and wonderful, and she was really feeling comfortable. The people were nice and she connected very well with the residents there, it was a positive experience for the short time.

The Arbors has been wonderful to my family. They know my dad's favorite sports teams, his hobbies, how he likes his eggs. Anytime I've ever had a question about anything they get back to me right away. Good value for the money in the area. Recommend.

The front desk workers are sometimes very rude, and there is not enough variety when it comes to the activities they seem to be doing the same ones over and over again, even before covid. However, our loved one really enjoys the meals and dining service.

It was with great concern and trepidation that we moved our dad to an assistant living facility, after interviewing different locations we chose The Arbors in Bohemia. They have made his transition as seamless as possible, the staff is patient, friendly, caring, and compassionate, we are very pleased with the daily activities offered to the residents. The wellness center has been great in dealing with the challenges that dad has presented them, they order and dispense his medication, we are using the in-house doctors, we are happy with them and most important dad accepts and likes them, it's not easy for a 98 year old man to accept changes. I would like to give special thanks the director and the activity staff, they are special people

My mother will be a three year resident at the Arbors in Bohemia come this April. I am writing to express my sincere gratitude to the entire staff for the dedication and care they have shown my mother during this time and for the efforts they have made to maintain the safety and welfare of the residents during this pandemic. Prior to the pandemic, I visited my mother every day. Since the pandemic, I have only been allowed peek-a-boo visits. The kindness and caring shown during these visits, not only to my mother but to me as well, is greatly appreciated. It gives my family great peace of mind to know she is there.

We had some billing issues we had to deal with from the community. the room size was satisfactory and they offered several different room sizes. I would not recommend this community to others.

We chose The Arbors at the time because they had a room option that we needed that was reasonably price and also the location. They have options on room sizes. They go to private, semi private and shared. They do have doctors that come into the facility weekly so residents do not have to leave. I would recommend.

After seeing a few different Assisted Living homes, we picked The Arbors for the best layout for my dad. His love of the outdoors and plants was fulfilled with a patio right out his back door and the guided walks outdoor around the building after exercise class. Dad is impressed how every staff member is friendly and helpful. They offer good recreation options and he really likes the food. It was a difficult transition getting him comfortable there but the staff was helpful and supportive to all of us, they answered phone calls and concerns and tried different ways to help him adjust. It has been difficult but we’re happy with our choice and feel grateful for the wonderful care our dad receives.

When we first came to visit The Arbors we really liked the entire layout of this community, everything was on the first floor which was great. The food was adequate, it could of been warmer when it was served, but overall it was good. The rooms were very nice, they were very bright and airy. We had no issues, the staff was extremely polite.

We chose this community because they were willing to work with us during COVID and were very accommodating. The room sizes were nice. My aunt loved the food, there was a lot of variety and it was very nutritious. I would absolutely recommend The Arbors at Bohemia.

I'm so grateful that we found The Arbors. My grandmother had recently passed away, and my grandfather was struggling living without her. At first we were apprehensive, as no one in my family had any experience with assisted living - but it was ultimately a great decision. The staff is incredible - so kind and patient. My grandfather was initially very homesick, but they helped him to integrate into the community. They were always quick to help and very friendly. There were also always activities for the residents to participate in. My grandfather was a very social individual - and this was probably the most important factor in picking a place for him to live. Part of the reason why we choose the Arbors is because they have such a good activity program. They have both structured events for the residents to participate in, and amenities that they could use at any time. The facility itself is very nice. We were afraid it would be medical, but it's actually quite the opposite. It's decorated as a normal home would be - there's even a few different lobby areas where we were able to comfortably visit with him. I cannot recommend the Arbors enough - especially for families with an older relative who enjoys socializing and staying active.

They were wonderful with my dad. The community always looked and smelled clean. The nursing director was very communicative with us about my dad's care and was always willing to talk to us and answer our questions. The care giving staff was also very patient. They did a good job with keeping my father busy and included him in activities. Absolutely a good value for the price, especially when considering other communities in the area.

Our family had a special lunch delivered for the staff at the Arbors of Bohemia today as a “Thank you” for the wonderful care they have and continue to give our Mom. These have not been easy times for any of us while dealing with the Covid Pandemic. I have not been able to visit her since mid March when all of the NY facilities went into a “No visitor” protocol. They stepped up, taking all the precautions while continuing to care for our loved ones. We have had peace of mind for the past year, knowing our mother is well cared for with kindness, understanding and compassion. Please read below to hear the message I wanted this lunch to convey. If you are trying to make the difficult decision to have to move your loved one, you will find the Arbors of Bohemia to be the best! They are all professionals with very big hearts! ******* To the Staff of the Arbors of Bohemia, This is special lunch is just a little something we hope can bring light to what has been a very difficult time for all of us. While we could not be with our loved ones, you all have taken that giant step to fill in that empty space in their lives. We know it has not been easy for you. All that PPE gear is not easy to wear throughout the day BUT YOU DID! You accepted the extra responsibilities to keep Mom and others safe while limited to their rooms, preparing and serving their meals, cleaning more frequently and thoroughly than you normally do, organizing and delivering each of their meds right on schedule to keep them well, and while making observation for any possible changes that could indicate a simmering problem. Some of you even rebooted or repositioned that Alexa device in Moms room so we could see and communicate with her! And you continued to answer the phones with the greeting, “ It’s a great day at the Arbors” because everyone made it so! And most importantly, you made hard choices to balance the needs of your own lives outside of the Arbors, so you could remain healthy and not introduce our loved ones to this dreadful virus. We recognize many of you struggled with children and family at home and their care and even schooling! You too have had to deal with finding toilet paper and food for your own families, some of whom may have suddenly been without jobs, while you still did. We have always felt that it is the staff at the Arbors of Bohemia that helped make our Moms move from her own home easier. We know she was and continues to be looked after and cared for by the best of the best! We recognize and APPRECIATE you all for what you do each and everyday! And you did all of this with a smile on your face.. We hope you can enjoy this lunch and know how much we love and appreciate you each and every day. We hope to be able to see and thank you all in person, soon!

We had to move my Mother in law back from Fl. quickly in Sept 2019 at 93 years old. It was a very difficult time for all of us. As a RN I wanted nothing but the best care for her. From the moment we walked in I was at complete ease. [Name removed] never walked by on resident without saying hello, how are we doing with your care, lunch etc. From [name removed] comes a standard that all his staff follows. Respect and Kindness. Mom passed away in Jan. 2020 I wish she had more time at this wonderful place. She was so happy and we will be forever grateful. Although I wish I knew all your names, from the from the cleaning staff, receptionist, care personal and everyone else there, You all did a wonderful job. Thank you all! Sincerely The [name removed] Family