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Windermere Estates Senior Living

11246 Fallbrook Dr, Houston, TX 77065

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Windermere Estates Senior Living community exterior
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anonymous - Loved one of resident/client
4.0
I would recommend Elmcroft and I have

There are a few things that could some improvements, but they are taking really good care of our loved one. The current staff members are wonderful, we just love them. We really get good communication from the current director and even their home office. They have newsletters about what they are doing with COVID. Our loved one is not that happy with the food, the tougher meats are harder for her to eat. However, she does enjoys the activities, especially bingo and the morning exercise classes.... Read more

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About the facility Windermere Estates Senior Living

Set in a stunning Southern estate, Windermere Estates Senior Living is located in Houston, Texas, and in close proximity to local shops, restaurants, and attractions throughout the area. The historical yet modern community features entertainment spaces, gorgeous outdoor areas, and a perfect mix of expert care and hospitality. With assisted living and respite care services, residents have access to the short-term and long-term lifestyle options to keep their health and wellness at the forefront. Plus, living in Houston means a list of new and exciting things to experience throughout the metro.

Sinceri Senior Living’s professional team offers the care you need when you need it, making it easy to live life to the fullest. The assisted living services available include assistance with activities of daily living, mobility assistance, personal care services, and medication management and assistance. With 24-hour licensed supervision and regularly reviewed personalized care plans, the team works hard to enhance each individual’s sense of independence and contentment.

Residents have the choice of a studio, one-bedroom, or two-bedroom apartment, each one complete with a kitchenette, full bath, and a range of other amenities. In addition to the privacy of your new apartment, you’ll also enjoy a range of helpful services, including...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Windermere Estates Senior Living is a community within Sinceri Senior Living properties. See all Sinceri Senior Living communities.

Pricing for Windermere Estates Senior Living

Total monthly costs depend on room type, select services, and the level of care needed.

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Base fees by room type

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Studio
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1 Bedroom
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2 Bedrooms
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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Windermere Estates Senior Living

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May
Tue
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31
May
Thu
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Fri
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Jun

Amenities at Windermere Estates Senior Living

Health Care Services

Memory Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Enclosed Courtyard
Indoor Walking Paths
Outdoor Walking Paths

Languages spoken

English
Spanish

Activities

Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services
Other Religious Services

Reviews for Windermere Estates Senior Living

4.5(107 reviews)
Write a Review
Cleanliness

4.6

Friendliness

4.6

Meals & Dining

3.0

Care Services

4.4

Activities

4.5

Staff

3.0

Value for Cost

4.5

Overall Experience
71
23
8
4
1
Date Submitted
1
4
8
Reviewer
27
51
22
7
Care Received
107
1-20 of 107 reviews
Sort by

5.0
anonymous - Toured community
Assisted Living
April 7, 2023
Verified Review
Tour experience

Windermere Estates: we had a good tour and the employee we toured with followed up often. She was really kind and helpful. The facility looked great. We were worried that they wouldn't be able to care for my moms open wounds and [facility name removed] was confident they could. So we went with them instead. Windermere did nothing wrong, it just was not the right fit for what we needed.

Response from Windermere Estates Senior Living

May 1, 2023

Hello! We value your opinion and experience with us here at Windermere Estates. Thank you again for leaving a positive review, and we hope you share your positive experience with others!


5.0
CF - Loved one of resident/client
Assisted Living
August 24, 2022
Verified Review
Best home away from home

It is the closest to home, that you will get for your loved one. The food is excellent, and the interaction is great.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Windermere Estates Senior Living

August 25, 2022

We are pleased to hear that your experience with us was a good one! Here at Windermere Estates we value all of our customer’s experiences and love hearing their feedback. Thank you again for your words of praise, and we hope to keep having positive experiences with you in the future!


1.0
Karen - Loved one of resident/client
Assisted Living
August 15, 2022
Verified Review
NoT What What was Promised

I feel like we were sold an experience that they did not fulfill. Their sales person, who has since quit, said they would keep our loved one active and not leave her in a room by herself. That's not what they've done. They don't' invite her to activities. The activities director has quit. The business manager has quit. A lot of the top tier executives have all quite. That's one of the biggest problems I've had. I spoke with corporate and expressed some of my concerns. He seemed receptive, so we'll see if anything changes with new staff.

Cleanliness

3

Friendliness

3

Meals & Dining

No data collected

Care Services

2

Activities

1

Staff

No data collected

Value for Cost

1

Response from Windermere Estates Senior Living

August 25, 2022

We are very sorry to hear that you had a negative experience with us. Here at Windermere Estates, we pride ourselves in giving excellent care and we make it our top priority to make sure each person involved has a positive experience. If you would like to speak about this with us further, we invite you to reach out to us directly, so that we hopefully resolve the issue.


3.0
Anonymous - Loved one of resident/client
Assisted Living
August 12, 2022
Verified Review

Dad was briefly here. While I had the upmost respect for the administrator, [name removed], the services there for my dad did not meet my expectations, nor did the food. My dad was miserable, so I moved him from there within 10 days. I know that since he's left they've changed hands, so hopefully they've improved.

Response from Windermere Estates Senior Living

August 15, 2022

We are very sorry to hear that you had a negative experience with us. Here at Windermere Estates, we pride ourselves on giving excellent care, and we make it our top priority to make sure each person involved has a positive experience. If you would like to speak about this with us further, we invite you to reach out to us directly.


5.0
anonymous - Toured community
Assisted Living
January 31, 2022
Verified Review
tour review

Our family had an in person tour and the sales representative was wonderful and even now she continues to follow up with our family and check to see how our mother is doing. The facility itself is a little rundown and they are expected to start renovations, and because of that reason and our mothers state of dementia we thought moving her into a place that will soon be renovated would be to confusing.

Response from Windermere Estates Senior Living

February 4, 2022

Hello! We wanted to take the time to thank you for leaving a positive review for us here at Windermere Estates! At our community, we pride ourselves on giving excellent care to our residents and their loved ones. We are glad to hear that you had a positive experience touring with us and hope to have more of these experiences with you in the future to come!


3.0
Andrea K - Loved one of resident/client
Assisted Living
November 2, 2021
My Review

They seemed nice enough and eager to assist. My husband died before he had been there a week. Not only have they ignored my requests for a refund they had the audacity to send me a bill for the next month.

Cleanliness

4

Friendliness

2

Meals & Dining

1

Activities

No data collected

Staff

2

Value for Cost

1

Response from Windermere Estates Senior Living

February 4, 2022

Hello! We wanted to take the time to thank you for leaving a positive review for us here at Windermere Estates! At our community, we pride ourselves on giving excellent care to our residents and their loved ones. We are glad to hear that you had a positive experience touring with us and hope to have more of these experiences with you in the future to come!


2.0
Andrea K - Loved one of resident/client
Assisted Living
September 30, 2021
Verified Review
Not recommended

Don't take your loved one here. When I met with the staff they told me that they would handle things one way but they was not very professional and did not have good communication when I needed help with taking care of my loved ones needs, they then sent me a bill after my loved one passed away and I'm still waiting for them to respond and to give me a refund.

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

1


5.0
anonymous - Toured community
Assisted Living
July 9, 2021

We have selected this facility and have a move in date of August 1 that we are aiming for.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.0
Rafael L. - Loved one of resident/client
Assisted Living
March 10, 2021
Verified Review
This Place Wasn't For Mother

It is different for everybody, this wasn't for our loved one. This was too independent for our loved one. My loved one needs more medical care. I don't think they have enough staff for the community. The communication people only work during the week, and not the weekend. The weekend staff no ones knows how to do virtual calls on the weekend. They seem inadequate.

Cleanliness

No data collected

Friendliness

3

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

2

Value for Cost

2


4.0
anonymous - Loved one of resident/client
Assisted Living
December 21, 2020
Verified Review
I would recommend Elmcroft and I have

There are a few things that could some improvements, but they are taking really good care of our loved one. The current staff members are wonderful, we just love them. We really get good communication from the current director and even their home office. They have newsletters about what they are doing with COVID. Our loved one is not that happy with the food, the tougher meats are harder for her to eat. However, she does enjoys the activities, especially bingo and the morning exercise classes.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

4

Response from Windermere Estates Senior Living

March 20, 2023

Hello! We want to thank you for leaving a review with us here at Windermere Estates. Our residents, family members, and staff’s opinions are of the utmost importance to us, and we take all feedback into consideration. Thank you again!


4.0
anonymous - Loved one of resident/client
Assisted Living
June 8, 2020
Verified Review
Needs improvement

For the most part, its been okay but we have issues meals. My loved one 's doctor has recommended a specialized diet and the community is having a hard time accommodating. They say they will, but its frustrating because it isn't happening. The care is okay, We do have to monitor things closely and stay on top of things for our love one. They are supposed to monitoring certain medical things, but we can't be sure that it's happening. They need more nursing staff and bath aides. The bath aides are always in a rush so don't seem to be fulling staffed. Overall, we like this community but we like to see some improvements made.

Cleanliness

5

Friendliness

4

Care Services

4

Activities

3.5

Value for Cost

3


5.0
txdiane - Loved one of resident/client
Assisted Living
February 19, 2019
Wonderful facility

My father was a resident for a year until his death. The staff was wonderful and always treated him with skill, kindness and respect. Even though it was a difficult decision to move him to assisted living, everyone made us feel welcome and cared for. I will always be grateful to everyone at a Elmcroft. It is older and could use a facelift but the heart of the facility is golden. And my Dad loved the food??

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Resident/client
Assisted Living
November 16, 2018
Verified Review
Review of Elmcroft of Cy Fair

This is my home. I am loved and taken care of everyday. Great staff, great team

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
November 16, 2018
Verified Review
Review of Elmcroft of Cy Fair

Elmcroft of CyFair is home for all of us!! Great staff - excellent food!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Resident/client
Assisted Living
November 16, 2018
Verified Review
Review of Elmcroft of Cy Fair

I have lived here for 3 years and I love my life at Elmcroft of CyFair. I would recommend to everyone.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
November 16, 2018
Verified Review
Review of Elmcroft of Cy Fair

My grandmother couldn't be happier. Everyone here is exceptional!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
November 16, 2018
Verified Review
Review of Elmcroft of Cy Fair

My mother has been at Elmcroft for over 17 months. This is the second facility my mother has been in and this is the best one. I visit my mother 2-3 times a weel, I notice the following: 1) facility is clean. 2) my mother's room is clean/no orders. 3) My mother is dressed in clean clothes with hair combed. 4) the staff is friendly and appear to know their duties. 5) I'm kept informed on my mother;s condition, and 6) with my mother's memory that comes and goes at times, the staff is patient with her. Everything indicated a very good staff and a well managed facility. Thank you

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
November 16, 2018
Verified Review
Review of Elmcroft of Cy Fair

Great people. My dad loves it here

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
November 16, 2018
Verified Review
Review of Elmcroft of Cy Fair

We are very happy with this location. Staff is very nice and alert to patients

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
November 16, 2018
Verified Review
Review of Elmcroft of Cy Fair

My wife and I visited this area to spend some time with her sister living at Elmcroft. We traveled from Richmond, Virginia and have been impressed with the location. We also can't say enough good things of the care her sisiter is getting at Elmcroft.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 107 reviews

Neighborhood around Windermere Estates Senior Living

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Windermere Estates Senior Living

Windermere Estates Senior Living offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Windermere Estates Senior Living has received an average review rating of 4.5 based on 107 reviews. See all reviews.

Call (281) 890-3174 to reach a resident at Windermere Estates Senior Living.

To reach a resident at Windermere Estates Senior Living call: (281) 890-3174



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.