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Brookdale Galleria

2929 Post Oak Boulevard, Houston, TX 77056
7.2
Review Score
32 reviews

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Diana H - Family/friend
5.0
Stressful Decision Made Easy

My family member loves it there so far. The staff are very attentive. In your search, I recommend looking at the length of time that the employees have been there. At Brookdale Galleria, they have a lot of 10-plus year employees. They seem happy and seem to want to be there, and they do a good job.. The apartment is cute. She has two patios, one off the kitchen and one off the bedroom. Currently they have a mix of renovated and nonrenovated apartments, so you can choose depending on your preference. They also have a dedicated, fenced-in dog walking area.... Read more

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About the facility Brookdale Galleria

Brookdale Galleria's social activities, plush amenities, and multiple levels of care provides residents with a vibrant retirement experience. As a continuing care retirement community (CCRC), Brookdale Galleria offers independent living, skilled nursing, and assisted living services. Here, trained team members work with you to help you make the most of your short- or long-term care experience. Do you need help with tasks like managing medications or bathing before bedtime, or do you require rehabilitative care? Rest assured, Brookdale’s trusted team provides around-the-clock service. Staff is available 24 hours a day, seven days a week to be alerted to an emergency. Plus, an alert system is in use to promote safety for all. Residents enjoy convenient perks like concierge services, transportation assistance, and postal services, as well as homemade meals and assistance with daily chores. The community also includes a host of appealing features to take advantage of, like a luxurious heated outdoor pool and hot tub, a fitness center, a pub and sports bar, a café, a game room, and a well-stocked library. Some additional on-site amenities include a beauty and barber shop, a therapy room, and a bank. Here, almost everything you may want or need is within your...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Brookdale Galleria is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Galleria

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Brookdale Galleria2929 Post Oak Boulevard, Houston, TX 77056
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Studio
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Studio
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Studio
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
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2 bedrooms
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2 bedrooms
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2 bedrooms
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Active promotion
No
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Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care

Amenities at Brookdale Galleria

Community Details at Brookdale Galleria

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Kosher

Meals Provided

Outdoor Common Areas

Private Bath

Swimming Pool / Hot Tub

Vegetarian


Reviews
for Brookdale Galleria

Write a Review
7.2
Review Score
32 reviews

Review Score

32 reviews
7.2

Out of 10


5 star

44%

4 star

19%

3 star

25%

2 star

0%

1 star

13%

A Place for Mom has scored Brookdale Galleria with 7.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Galleria has 32 reviews with an average "overall experience" of 3.7 out of 5.

How we score communities
Cleanliness

4.0

Friendliness

3.8

Meals & Dining

4.5

Care Services

3.6

Activities

3.7

Staff

3.0

Value for Cost

3.6

Overall Experience
14
6
8
0
4
Date Submitted
2
2
6
Reviewer
5
12
15
0
Care Received
4
28
1-20 of 32 reviews
Sort by

5.0
Anonymous - Family/Friend
Assisted Living
September 27, 2023
Great in all aspects!!

All staff are great. Food is excellent. Friendly caring team. All around I can thank you enough

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


1.0
JJ D - Resident/client
Assisted Living
September 21, 2023
Dissapointing and unsafe!

I would give 0 stars if possible. Failed on every aspect of care. Waited for several hours when i needed assistance to go to the bathroom. Went for several days without a shower and they were snooty when asked for help. Rehab was also very suboptimal-not focused on individual need but involved only group exercises. Discharge was also unsafe. I couldn't stand yet but was discharged home with no sfae discharge plan to get me help at home. The staff is uncaring and heartless with no compassion for the vulnerable. Beware!!

Cleanliness

3

Friendliness

1

Meals & Dining

3

Care Services

1

Activities

1

Staff

1

Value for Cost

1

Response from Brookdale Galleria

September 28, 2023

We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.


3.0
Amy - Toured community
Assisted Living
January 25, 2023
Verified Review

I toured this community and it was ok, the staff to resident ratio seemed fewer.

Response from Brookdale Galleria

January 26, 2023

We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.


4.0
Anonymous - Toured community
Independent Living
October 17, 2022
Verified Review

I toured this community and it was nice. It's a renovated building and seems very upscale. The layout wasn't ideal for me and my needs.


5.0
Diana H - Family/Friend
Independent Living
June 23, 2022
Verified Review
Stressful Decision Made Easy

My family member loves it there so far. The staff are very attentive. In your search, I recommend looking at the length of time that the employees have been there. At Brookdale Galleria, they have a lot of 10-plus year employees. They seem happy and seem to want to be there, and they do a good job.. The apartment is cute. She has two patios, one off the kitchen and one off the bedroom. Currently they have a mix of renovated and nonrenovated apartments, so you can choose depending on your preference. They also have a dedicated, fenced-in dog walking area.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

4


4.0
anonymous - Toured community
Independent Living
May 16, 2022
Verified Review
Tour experience

Brookdale Galleria was a nice facility that was recently remodeled. It is a high rise and was a little more expensive. It is in a concrete area and did not feel as safe as it is downtown. If you are used to condominium living I think it would be a great fit but it just was not what my loved one was looking for. The people were all great, it was like the property that was not a good fit.


1.0
Ms. Dragustinovis - Family/Friend
Assisted Living
November 11, 2021
The good, the bad and the ugly

The good: valet staff are great. [name removed] in Reception is outstanding. Food is very good. Nurses aides during the day are wonderful. The PT & OT teams are top notch. The bad: If your loved one needs any health care stay away. Some nurses are great but the night &wkend staff are lazy. They dont follow written drs or hospital staff directions that are communicated via phone, in person & in writing, the medical staff does not communicate with family & nurses & administrative lie continually. Any medical issue or emergency takes forever to be addressed & dont notify family. The ugly:You cant trust a word that comes out of skilled nursing & admin staff mouths. They take zero responsibility & seem offput if you request the minimum of care. Most family's don't want to pay [amount removed] per month only to have loved one ignored . Things are rarely done unless you go higher up. It is exhausting. Higher ups say they take these things seriously but look at other reviews on the web...same issues for years.

Cleanliness

4

Friendliness

3

Meals & Dining

5

Care Services

1

Activities

4

Staff

1

Value for Cost

1

Response from Brookdale Galleria

November 22, 2021

We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.


3.0
anonymous - Toured community
Independent Living
April 26, 2019

Only one floor of assisted living and no memory care. [Name removed] would not like being in a setting that looks like apartments and would never leave her door open to visit with neighbors. She is a very private person. The view from the room offered was not nice.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


0.5
Daughter who cares - Family/Friend
Independent Living
April 23, 2018
Terrible care

My mom was just discharged from the skilled nursing facility. The care is terrible and uncoordinated. My mother developed a blood clot post surgery and they did NOTHING for 2 weeks, despite my questions. The nurses, doctors and physical therapy staff do not coordinate care and point the finger at each other. They made medication errors on more than one occasion. Some of the nurses are good, but most just treat it as an income source and simply dont care about patients' recovery at all. So happy to get her out of this place!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


3.0
anonymous - Toured community
Independent Living
April 22, 2018

The staff were nice but the building was old and tired. The biggest issue is the location both from accessibility and freeway NOISE. Cannot see how this would work for us.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.0
anonymous - Toured community
Independent Living
December 12, 2017
Verified Review
Very Nice, but Too Fancy

We toured at Brookdale while looking for a new place for my loved one. This community is very nice, and they have a great sales team. However, for my loved one, the community was too fancy. She just did not feel it would be the best fit for her.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Toured community
Independent Living
October 9, 2017

AC does not work. Not up to standards we are looking for

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
anonymous - Toured community
Independent Living
July 26, 2017
Verified Review
A tour for care

We toured this community. We like the staff and the community. The menu was appealing and they do offer a nice list of activities. We would recommend that families tour this community for the care of a loved one. This community is not in the area of where we wanted to locate, but it is very nice.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Resident/client
Independent Living
March 20, 2017
Verified Review
Treating Me Like A Queen, Very Nice Place

I'am really enjoying my time here at this community, it is a really nice facility. My husband, and I moved in here together. Unfortunately he has since passed, but the hospice care did a great caring for him, and his needs. I'am pleased with all they have done for us. They are treating me like a queen. everyone is very kind. The only issue I have, is that the dining service is a little slow. Other than that issue, this is a community I would recommend.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Family/Friend
Independent Living
September 7, 2016
Verified Review
A Place For Dad!!

I would recommend the community to family and friends. My father has been doing very well. He has mentioned that the meals are good and the portions are good. The staff is friendly and they have good communication with the family. The community is up-kept and clean. Activities are offered on site to the residents. Overall it's a clean place with attentive staff.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Independent Living
August 15, 2016
Verified Review
We Are Very Pleased

My mother is doing well here at this community. I'am pleased with all they have done for us. Everybody has been very kind and accommodating. The staff is great, they have been good to work with. They do a very good job with the cleaning. There are nice activities offered. They offer salon trips to my mother salon, and that is very convenient. I know she is being cared for well. I would highly recommend this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Resident/client
Independent Living
March 22, 2016
Verified Review
It's a great place to be

It's a great place to be. The one problem is the personalized care, they can't seem to get it right, I have had multiple errors and miscommunications, and they left my door unlocked twice. The other residents are friendly, and everything else is great.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Susan Coco - Resident/client
Independent Living
March 8, 2016
Brookdale Sr. Living, a great place to live

The people who work here are wonderful. Maintenance is fairly quick as they have a whole building to deal with. Maid service is once a week, very much appreciated. There is a kitchen in every apartment, but you wouldn't need it as there are 3 meals a day, with Brunch on Sunday. Valet parking is a plus. It's close to everything in the Galleria area, very nice and I would recommend it to anyone. I'm only here temporarily as I just moved to Houston and am looking for a home to rent.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

3.5


5.0
anonymous - Toured community
Independent Living
December 14, 2015
Verified Review
Friendly and Caring

The Brookdale Galleria has a very friendly and caring staff, all the way through every staff member. It is obvious that they are a caring staff and you is easily recognizable when attending to the residents.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

3

Value for Cost

4


5.0
Deb - Family/Friend
Independent Living
November 17, 2015
Brookdale - Outstanding Care

I was very pleased with all the support for my father-in-law and my family from Brookdale Galleria. From the tour to move in day, Kendal made us feel comfortable and made the decision to move Bob to Brookdale easy. The Assisted Living Staff and the office staff were all extremely professional. During the past 20 years I have had love one's in eight different facilities. I have not seen the genuine caring for the elderly that I saw at Brookdale. I would not hesitate to recommend Brookdale in the future.

Cleanliness

4

Friendliness

5

Care Services

5

Activities

4

Value for Cost

4.5


Viewing 1-20 out of 32 reviews

Neighborhood around Brookdale Galleria

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Frequently Asked Questions about Brookdale Galleria

Brookdale Galleria offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Galleria 7.2 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (713) 993-9999 to reach a resident at Brookdale Galleria.

To reach a resident at Brookdale Galleria call: (713) 993-9999



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.