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Willow Springs and Arbors at Willow Springs

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1040 Campbell Station Parkway, Spring Hill, TN 37174

17 reviews
Add review
5 star
47%
4 star
47%
3 star
6%
2 star
0%
1 star
0%
See all reviews
For more information about senior living options:
(866) 374-4058
Willow Springs and Arbors at Willow Springs
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Willow Springs and Arbors at Willow Springs
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Willow Springs and Arbors at Willow Springs in google map

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Jeanne S
-
Family/friend
5.0
Great staff
We chose Willow Springs because it is a smaller facility and they are very caring. Whenever I call I am always able to get through to someone and they have been great with communication. It is easy to get continuum of care, the doctors come there so we don't have to take her out and the me

About the facility
Willow Springs and Arbors at Willow Springs

Willow Springs and Arbors at Willow Springs in Spring Hill, TN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Willow Springs and Arbors at Willow Springs

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • Vegetarian
  • Low / No Sodium
  • No Sugar
  • Meals Provided
  • Gluten-free
  • Guest Meals

Room Amenities

  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Meeting Room
  • Beauty Salon
  • Outside Patio
  • Barber Shop
  • TV Lounge
  • Outdoor Common Areas
  • Library
  • Indoor Common Areas

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Holiday Parties
  • Wii Bowling
  • Activities On-site
  • Cooking Classes
  • BBQs or Picnics
  • Devotional Activities Offsite
  • Sensory-based Programs
  • Birthday Parties
  • Activities Off-site
  • Pet-focused Programs
  • Live Musical Performances
  • Devotional Activities On-Site
  • Stretching Classes
  • Gardening Club
  • Live Well Programs
  • Trivia Games
  • Reminiscence Programs

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Willow Springs and Arbors at Willow Springs
Willow Springs and Arbors at Willow Springs

1040 Campbell Station Parkway, Spring Hill, TN 37174

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Review score not available
9.7
Review score
87 reviews
9.7
Review score
87 reviews
5 star
64%
4 star
21%
3 star
5%
2 star
3%
1 star
7%
9.7
Review score
18 reviews
9.7
Review score
18 reviews
5 star
94%
4 star
0%
3 star
6%
2 star
0%
1 star
0%
9.6
Review score
55 reviews
9.6
Review score
55 reviews
5 star
58%
4 star
31%
3 star
7%
2 star
2%
1 star
2%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Willow Springs and Arbors at Willow Springs

17 reviews
5 star
47%
4 star
47%
3 star
6%
2 star
0%
1 star
0%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Willow Springs and Arbors at Willow Springs with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Willow Springs and Arbors at Willow Springs has 17 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.3
Friendliness
4.4
Care Services
4.4
Staff
5.0
Meals & Dining
5.0
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored Willow Springs and Arbors at Willow Springs with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Willow Springs and Arbors at Willow Springs has 17 reviews with an average "overall experience" of 4.4 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
Jeanne S - Family/friend
Assisted Living
January 19, 2022
5.0
Verified Review
Great staff
We chose Willow Springs because it is a smaller facility and they are very caring. Whenever I call I am always able to get through to someone and they have been great with communication. It is easy to get continuum of care, the doctors come there so we don't have to take her out and the medicines are ordered through the pharmacy. The only downside is that after 6, they do not have a nurse on staff. Overall I would recommend. [name removed]the nurse is absolutely fabulous, she is a go getter and so thorough. The manager [name removed] is wonderful as well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
anonymous - Toured community
Memory Care
February 20, 2018
4.0
Extremely nice director and staff. It is a great location and a small setting that feels very home like. The only thing is that the room was small for two people. Will keep in mind for the future.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
April 11, 2017
4.5
Verified Review
Great Facility!!
I thought this facility was really nice and had a lot of great amenities they had to offer all of there residents. They had a nice open floor plan with a great dinning room as well as dinning room. The staff was very professional and gave my mom and I lots of detailed information of there community. It was just out of our price range that we had budgeted for.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Memory Care
September 12, 2016
5.0
Verified Review
Good Experience Here, But Their Meal Program Needs Improvements
It has been good experience for father here at this community. I know he is safe and in good here. It is a good looking community, they do a good job with the cleanliness. There are nice activities offered for the residents. I will say that I think their meal program needs improvements. They have a kind staff here, they are good at what they do. It is a smaller community compared to others, but it has worked out very well. This is a community I would recommend.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
October 8, 2015
3.0
Verified Review
Some Improvements Needed
I found that they were not bathing and showering the residents like they should have been. The food is not particularly good either. The residents do not have many choices, what they have is what they have. The staff is pretty good.
Cleanliness
3
Friendliness
4
Value for Cost
3
Care Services
3
Activities
4
anonymous - Family/friend
Memory Care
October 2, 2015
5.0
Verified Review
all inclusive services
Willow Springs Assisted Living are being very good to us about the price they are giving us. Just having the all inclusive services at this facility is huge. The director Pam is phenomenal. The staff are wonderful. The customer service rep went out of her way to meet with us. Across the board they have been helpful. The staff even helped us move my parents in. The whole package here is just phenomenal. I am very pleased.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
July 7, 2015
4.0
Verified Review
Nice place!
Overall I think they do a good job at Willow Springs Assisted Living. The facility itself is well kept and clean, and I like that it is on the smaller side. The staff is friendly and professional, and the residents seem well cared for. I do wish there was a bit more range in the medical services they provide, however.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
April 28, 2015
5.0
Verified Review
Very friendly, kind, and loving
My mom is very happy there at Willow Springs Assisted Living. They are very nice to her. The director, Pam, is amazing. Very friendly, kind, and loving. She is really a wonderful gal. Everyone there is just really very sweet. They have been very good to mom. They are very good at responding any time we have any questions or requests.
Cleanliness
3
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
anonymous - Family/friend
Memory Care
April 4, 2015
4.0
Verified Review
Willow Springs
I think so far its doing good. It a very clean facility and friendly staff. The lady that helped find this place is a awesome lady and wouldnt ask for anyone else.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
March 3, 2015
5.0
Verified Review
I am very pleased with them
I had already interviewed them before. I chose them because I was in a emergency situation with my husband and they were very helpful. They were very understanding and it was a clean place. They helped me in every way they could. I am very pleased and I would use them again.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
December 19, 2014
4.0
I got a very nice feeling when I entered this facility. It is small compared to some but very homey and the staff and residents spoke and all seemed happy. The director had people poking their head into her office as we met and it seems like one big family. There is two different facilities, one with basic assisted living and another with more intense care for memory residents. The rooms were spacious and all had walk in showers. There is not fee for level of care. It is all included. The only down side was they are small so no van to transport residents to outing. Pam Williams, the Administrator said they take residents in their personal cars to Walmart, etc for outing.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Susan R. - Family/friend
Memory Care
August 8, 2014
5.0
Verified Review
Wonderful Assisted Living in Spring Hill TN area
My families experience with Willow Springs has been excellent in all regards. The staff is always friendly and ready to help or answer questions. They were infinitely patient with my mother who was NOT thrilled to be moved at first but came to really enjoy the staff, other residents and many activities. The facility is always clean and neat as a pin and my mom says the meals are very good. I especially liked that most services are available at Willow Springs. My mother is 95 and taking her out is hard on her so having most things taken care of in house was wonderful. I would highly recommend Willow Springs to anyone who needs some help with care of your loved ones.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Son - Toured community
Memory Care
September 16, 2013
4.0
Verified Review
No Door Locks
It's an assisted living place. It was okay. The only thing I didn't like was the didn't have any door locks because it's assisted living, not independent living. The place is nice. It just wasn't what I was looking for.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
A Place For Mom Customer - Toured community
Memory Care
June 9, 2013
4.0
Verified Review
Staff was friendly and faci...
Staff was friendly and facility was very clean. Alzheimer's residents are in a separate building. All rooms the same size with furniture furnished. Cost covers all services and they do not recommend TV nor phones in rooms. Nice setting room for residents in the center of building for residents to watch TV. Large outside area well secured. Cost is $165 per day for private room or $131 for semi-private. The Day Care service is $10 per day. extra. Has 14 rooms.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
A Place For Mom Customer - Toured community
Memory Care
December 25, 2012
4.0
Verified Review
we visited this location today. We w...
we visited this location today. We were very impressed. I think it would be a perfect fit for them. Small population and rooms still available, but filling fast - this is a brand new faciliity. Very reasonable for what you get - it seems. Doctors appointments have to handled by family. No transportation to doctor's visits or other outings. Breakfast served on demand- no set time. Immaculately clean and residents we saw looked happy.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
A Place For Mom Customer - Toured community
Memory Care
December 22, 2012
4.0
Verified Review
Very nice. One bedroom would have be...
Very nice. One bedroom would have been perfect, but 2 people are not allowed by the fire marshall in the one bedroom. The "Alcove" is the next best choice. Waiting list right now. nonrefundable deposit (unless your needs change). They have furniture is desired at no additional expense. Meals have nice options for picky eaters and breakfast can be at any time.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
A Place For Mom Customer - Toured community
Memory Care
December 12, 2012
5.0
Verified Review
beautiful facility; friendly staff; m...
beautiful facility; friendly staff; met several residents; may not be affordable without sharing a room
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-17 out of 17 reviews

Neighborhoods
around Willow Springs and Arbors at Willow Springs

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Willow Springs and Arbors at Willow Springs

Willow Springs and Arbors at Willow Springs offers Studio, 1 Bedroom and Semi-Private. Learn more.

Call (615) 302-1310 to reach a resident at Willow Springs and Arbors at Willow Springs.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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