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Willow Springs & Arbors at Willow Springs

1040 Campbell Station Parkway, Spring Hill, TN 37174

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Jeanne S - Loved one of resident/client
5.0
Great staff

We chose Willow Springs because it is a smaller facility and they are very caring. Whenever I call I am always able to get through to someone and they have been great with communication. It is easy to get continuum of care, the doctors come there so we don't have to take her out and the medicines are ordered through the pharmacy. The only downside is that after 6, they do not have a nurse on staff. Overall I would recommend. [name removed]the nurse is absolutely fabulous, she is a go getter and so thorough. The manager [name removed] is wonderful as well.... Read more

Read all reviews

About the facility Willow Springs & Arbors at Willow Springs

Willow Springs & Arbors at Willow Springs in Spring Hill, Tennessee is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

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Amenities at Willow Springs & Arbors at Willow Springs

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Restaurant Style Dining
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Cooking Classes
Live Well Programs

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Reviews

for Willow Springs & Arbors at Willow Springs
4.4(17 reviews)
Write a Review

Cleanliness

4.3

Friendliness

4.4

Meals & Dining

5.0

Care Services

4.4

Activities

4.3

Staff

5.0

Value for Cost

4.3

Overall Experience
8
8
1
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0
Date Submitted
0
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1
Reviewer
0
8
9
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Care Received
1
16
1-17 of 17 reviews
Sort by

5.0
Jeanne S - Loved one of resident/client
Assisted Living
January 19, 2022
Verified Review
Great staff

We chose Willow Springs because it is a smaller facility and they are very caring. Whenever I call I am always able to get through to someone and they have been great with communication. It is easy to get continuum of care, the doctors come there so we don't have to take her out and the medicines are ordered through the pharmacy. The only downside is that after 6, they do not have a nurse on staff. Overall I would recommend. [name removed]the nurse is absolutely fabulous, she is a go getter and so thorough. The manager [name removed] is wonderful as well.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
February 20, 2018

Extremely nice director and staff. It is a great location and a small setting that feels very home like. The only thing is that the room was small for two people. Will keep in mind for the future.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.5
anonymous - Toured community
Memory Care
April 11, 2017
Verified Review
Great Facility!!

I thought this facility was really nice and had a lot of great amenities they had to offer all of there residents. They had a nice open floor plan with a great dinning room as well as dinning room. The staff was very professional and gave my mom and I lots of detailed information of there community. It was just out of our price range that we had budgeted for.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
anonymous - Loved one of resident/client
Memory Care
September 12, 2016
Verified Review
Good Experience Here, But Their Meal Program Needs Improvements

It has been good experience for father here at this community. I know he is safe and in good here. It is a good looking community, they do a good job with the cleanliness. There are nice activities offered for the residents. I will say that I think their meal program needs improvements. They have a kind staff here, they are good at what they do. It is a smaller community compared to others, but it has worked out very well. This is a community I would recommend.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Toured community
Memory Care
October 8, 2015
Verified Review
Some Improvements Needed

I found that they were not bathing and showering the residents like they should have been. The food is not particularly good either. The residents do not have many choices, what they have is what they have. The staff is pretty good.

Cleanliness

3

Friendliness

4

Care Services

3

Activities

4

Value for Cost

3


5.0
anonymous - Loved one of resident/client
Memory Care
October 2, 2015
Verified Review
all inclusive services

Willow Springs Assisted Living are being very good to us about the price they are giving us. Just having the all inclusive services at this facility is huge. The director Pam is phenomenal. The staff are wonderful. The customer service rep went out of her way to meet with us. Across the board they have been helpful. The staff even helped us move my parents in. The whole package here is just phenomenal. I am very pleased.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
July 7, 2015
Verified Review
Nice place!

Overall I think they do a good job at Willow Springs Assisted Living. The facility itself is well kept and clean, and I like that it is on the smaller side. The staff is friendly and professional, and the residents seem well cared for. I do wish there was a bit more range in the medical services they provide, however.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
April 28, 2015
Verified Review
Very friendly, kind, and loving

My mom is very happy there at Willow Springs Assisted Living. They are very nice to her. The director, Pam, is amazing. Very friendly, kind, and loving. She is really a wonderful gal. Everyone there is just really very sweet. They have been very good to mom. They are very good at responding any time we have any questions or requests.

Cleanliness

3

Friendliness

5

Care Services

5

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
April 4, 2015
Verified Review
Willow Springs

I think so far its doing good. It a very clean facility and friendly staff. The lady that helped find this place is a awesome lady and wouldnt ask for anyone else.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
March 3, 2015
Verified Review
I am very pleased with them

I had already interviewed them before. I chose them because I was in a emergency situation with my husband and they were very helpful. They were very understanding and it was a clean place. They helped me in every way they could. I am very pleased and I would use them again.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
December 19, 2014

I got a very nice feeling when I entered this facility. It is small compared to some but very homey and the staff and residents spoke and all seemed happy. The director had people poking their head into her office as we met and it seems like one big family. There is two different facilities, one with basic assisted living and another with more intense care for memory residents. The rooms were spacious and all had walk in showers. There is not fee for level of care. It is all included. The only down side was they are small so no van to transport residents to outing. Pam Williams, the Administrator said they take residents in their personal cars to Walmart, etc for outing.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Susan R. - Loved one of resident/client
Memory Care
August 8, 2014
Verified Review
Wonderful Assisted Living in Spring Hill TN area

My families experience with Willow Springs has been excellent in all regards. The staff is always friendly and ready to help or answer questions. They were infinitely patient with my mother who was NOT thrilled to be moved at first but came to really enjoy the staff, other residents and many activities. The facility is always clean and neat as a pin and my mom says the meals are very good. I especially liked that most services are available at Willow Springs. My mother is 95 and taking her out is hard on her so having most things taken care of in house was wonderful. I would highly recommend Willow Springs to anyone who needs some help with care of your loved ones.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Son - Toured community
Memory Care
September 16, 2013
Verified Review
No Door Locks

It's an assisted living place. It was okay. The only thing I didn't like was the didn't have any door locks because it's assisted living, not independent living. The place is nice. It just wasn't what I was looking for.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
June 9, 2013
Verified Review
Staff was friendly and faci...

Staff was friendly and facility was very clean. Alzheimer's residents are in a separate building. All rooms the same size with furniture furnished. Cost covers all services and they do not recommend TV nor phones in rooms. Nice setting room for residents in the center of building for residents to watch TV. Large outside area well secured. Cost is $165 per day for private room or $131 for semi-private. The Day Care service is $10 per day. extra. Has 14 rooms.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 25, 2012
Verified Review
we visited this location today. We w...

we visited this location today. We were very impressed. I think it would be a perfect fit for them. Small population and rooms still available, but filling fast - this is a brand new faciliity. Very reasonable for what you get - it seems. Doctors appointments have to handled by family. No transportation to doctor's visits or other outings. Breakfast served on demand- no set time. Immaculately clean and residents we saw looked happy.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 22, 2012
Verified Review
Very nice. One bedroom would have be...

Very nice. One bedroom would have been perfect, but 2 people are not allowed by the fire marshall in the one bedroom. The "Alcove" is the next best choice. Waiting list right now. nonrefundable deposit (unless your needs change). They have furniture is desired at no additional expense. Meals have nice options for picky eaters and breakfast can be at any time.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
A Place For Mom Customer - Toured community
Memory Care
December 12, 2012
Verified Review
beautiful facility; friendly staff; m...

beautiful facility; friendly staff; met several residents; may not be affordable without sharing a room

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Willow Springs & Arbors at Willow Springs

Willow Springs & Arbors at Willow Springs offers Studio, 1 Bedroom and Semi-Private. Learn more.

Willow Springs & Arbors at Willow Springs has received an average review rating of 4.4 based on 17 reviews. See all reviews.

Call (615) 302-1310 to reach a resident at Willow Springs & Arbors at Willow Springs.

To reach a resident at Willow Springs & Arbors at Willow Springs call: (615) 302-1310



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.