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Maristone of Franklin

347 Riverside Dr, Franklin, TN 37064

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Maristone of Franklin community entrance
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17 Photos available
4 Floor plans
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anonymous - Loved one of resident/client
4.0
Maristone at Franklin review

The staff have been great to our family so far and super nice with our loved ones, they have tried their best to be accommodating considering our loved ones situation .... Read more

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About the facility Maristone of Franklin

Consider living in Maristone of Franklin to enjoy a cozy, welcoming environment. Homey living room areas, manicured courtyards, and open common areas with plenty of light allow residents to socialize comfortably. As part of Vitality Living, this community offers the Vivid Life Program, with well-rounded activities that stimulate mind, body, and connection.

Assisted living residents receive personalized care in a supportive environment. Rooms are close to elevators and common areas, and each floor contains a relaxing lounge space.

Memory care is offered in a secure area of the community, and caregivers focus on providing purposeful activities. Respectful caregivers honor your personal preferences no matter what you’re experiencing.

Maristone of Franklin is just minutes away from shopping, dining, and Williamson Medical Center. With Nashville just 20 minutes away, residents can enjoy attractions like the Country Music Hall of Fame, The Gallery of Iconic Guitars at Belmont, and historic Fort Nashboro.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the Tennessee Health Care Facilities Directory.

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Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

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Amenities at Maristone of Franklin

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
International Cuisine
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Air Conditioned

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Library

Recreational areas

Arts and Crafts Center
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard
Indoor Walking Paths
Outdoor Walking Paths

Languages spoken

Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

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Reviews

for Maristone of Franklin
4.0(39 reviews)
Write a Review

Cleanliness

4.2

Friendliness

4.3

Meals & Dining

3.8

Care Services

4.1

Activities

3.8

Staff

3.9

Value for Cost

3.9

Overall Experience
18
15
2
0
4
Date Submitted
5
9
16
Reviewer
0
22
16
0
Care Received
12
27
1-20 of 39 reviews
Sort by

4.0
anonymous - Loved one of resident/client
Memory Care
December 22, 2022
Verified Review
Maristone at Franklin review

The staff have been great to our family so far and super nice with our loved ones, they have tried their best to be accommodating considering our loved ones situation .

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
November 15, 2022
Verified Review
Tour experience

I had a good tour experience with Maristone of Franklin. But when comparing this facility to the one that we ended up choosing, I just felt the other offered much more for the price.

Response from Maristone of Franklin

November 16, 2022

Hi, we greatly value your feedback, and we appreciate you sharing your experience with us at Maristone of Franklin!


4.0
Anonymous - Loved one of resident/client
Memory Care
November 9, 2022
Verified Review
The best part is the people

This facility just got a new Executive Director and is going through changes. I hesitate to give feedback because things could change, but did want to share our experience so far and give feedback about how things are currently. Cleanliness of the overall facility is great, it's kept very clean. Housekeeping and cleanliness of Dad's room could improve. I will say the staff and nursing care overall has been amazing. I can honestly say, some of the staff are really good and have been the saving grace of this facility. However, they've started using agency staff and the more they do the lower the quality has gotten. There are a few regular staff who make all the difference. For example, the chef [name removed]. He is possibly the nicest person on the planet, so sweet and genuine. He's always high fiving the residents and uplifting them. He genuinely cares for the residents here and it shows. He's like Tinkerbell without wings! The food is ok and the activities used to be great but lately haven't been as good. The Activities Director used to really be on top of things, but hasn't been as much lately. They just switched to a new medication management company and the other one was so much better. We've had issues with them, mainly with charting and communication. The previous Executive Director was so accessible and that was a great thing and I loved it. He was great about communicating, texting, and calling. Always open to suggestions. I get the feeling that with the new Executive Director that won't be the case, but I'm not sure yet. The new ED just doesn't seem as pro or super interactive. The previous sales lady [name removed] was amazing. She was like the world's best advocate and would be quick to help resolve any problems. She's been promoted, so we don't have that anymore, but she was amazing. They are reasonably priced, but price and care needs can be tricky. That's something to be aware of. One thing we've had issues with is the resident 'contract' that they set up prior to move in. The contract is made for each individual resident based on their care needs and assistance level needed and is priced separately. Dad's contract included shower assistance/more showers, being checked on every 2 hours, and having assistance getting to and from dining. Those things never happened. I discussed it with them and asked about it. They ended up changing his contract and care/assistance needs to less. I think they did it because they didn't want to provide the extra care/assistance and not because he didn't need it. So that's been frustrating. There's a common area for the residents upstairs, but not downstairs where they spend most of their time. That's something I wish they would change. Overall, I don't mean to be completely negative. This place isn't terrible. We've just had some issues that I hope will improve and get worked out.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

3

Staff

4

Value for Cost

4


4.0
Shannon - Loved one of resident/client
Assisted Living
November 7, 2022
Verified Review
The Best Caring Staff for Your Loved One

This community has an on staff doctor for the residents to use. However, my loved one's insurance won't pay for this as they haven't in the past. We now have to find our own doctor for our loved one. The staff are great people. This is an older community. The staff communication with the family has been good. The food is wonderful and my loved one loves it. The community has been able to accommodate my loved one's requests to eat in their room. There are three meals a day served, and there are choices to choose from. It would be nice to see more bingo played for the residents. Parties, religious services, bingo, and more are some of the activities offered by the community.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

5

Value for Cost

4

Response from Maristone of Franklin

November 8, 2022

Hi, we greatly value your feedback, and we appreciate you sharing your experience with us!


5.0
Anonymous - Loved one of resident/client
Assisted Living
September 19, 2022
Verified Review
Very Caring

They are struggling with night shift staff but otherwise they are good. The people staff and residents are all very caring people. You feel like you are part of the family and is a great home. Maristone of Franklin has been truly wonderful all around and couldn't be happier with our families choice for our loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

No data collected

Response from Maristone of Franklin

September 19, 2022

Hi, thank you for your feedback! We greatly appreciate you taking time to leave us a 5-star review.


3.5
anonymous - Toured community
Assisted Living
June 7, 2022
Verified Review
Tour of Maristone

Maristone was the most expensive out of the facilities that we toured. We felt the value was not really there because the rooms were really small. Other than that the tour was good. It was multiple levels and we were looking for something that was all on one level.

Response from Maristone of Franklin

June 7, 2022

Hi, thank you for your feedback! We greatly appreciate you taking time to leave us a review.


3.0
BJ - Loved one of resident/client
Memory Care
May 17, 2022
Verified Review
Very Disappointed

They were understaffed, like everybody is right now. I didn't really see them doing activities. They just wanted to sit my loved one in front of the TV all the time, and if he would get up to go elsewhere or do other things, they would make him sit back in front of the TV, which resulted in some aggression. Again I think that ties back to them being understaffed. The food wasn't all that great. Every time I was there, I saw a hamburger with nothing on it and a handful of fries or chips. When I approached them about it, they said if he asked they would give condiments. But I don't think that's realistic to expect somebody with dementia to ask. I've been very disappointed in the way they handled things when he passed away. I never heard anything from any of the staff. They never contacted me or reached out or anything. I have a lot of mixed feelings toward them. Some of the nurses were very nice. The staff in general were so friendly at first when he went in there, but when he got aggressive, it was a whole turnaround. And especially with how they handled his passing, it was just very disappointing.

Cleanliness

5

Friendliness

4

Meals & Dining

2

Care Services

4

Activities

2

Staff

3.5

Value for Cost

3

Response from Maristone of Franklin

May 18, 2022

Hello, Maristone of Franklin strives to provide exceptional senior living for residents and a rewarding experience for its employees. We encourage you to call us at 615-591-7676 to provide feedback and ensure that we address any areas of concern.


5.0
T K - Toured community
Assisted Living
May 16, 2022
Verified Review
My tour review

This was a very nice tour and I liked the community but we wanted something for my loved one that was one story only and closer to my house to be able to see my loved one. The tour was nice and it was a very nice community.

Response from Maristone of Franklin

May 17, 2022

Hi, thank you for your feedback! We greatly appreciate you taking time to leave us a 5-star review.


4.0
Anthony - Loved one of resident/client
Assisted Living
January 31, 2022
Verified Review
Good overall. Some area for improvement.

The residents are very friendly and seem a lot like a family. Our main contact at the facility is very responsive and takes action well. Some of the nursing is too busy to give thorough care, which understandably could be a bigger issue if your loved one is slower moving themselves. The facility is cleaner in the common areas than in our loved one's room, but it's clean overall. And he says the food is good.

Cleanliness

3.5

Friendliness

4

Meals & Dining

5

Care Services

3

Activities

4

Staff

4

Value for Cost

5

Response from Maristone of Franklin

February 3, 2022

Hi, Anthony - we know that making a move to a senior community can be a difficult process and it makes us all so happy to hear of great experiences like this. Thank you for your feedback!


1.0
Kathy W Roberts - Loved one of resident/client
Assisted Living
January 23, 2022
Total lack of communication and poorly staffed

Our family had a terrible experience with memory care at Maristone. We were not informed of a fall and then discovered a 20 pound weight loss. Our loved one was over medicated to ensure “compliance” and, as a result, quit feeding herself or walking. The director Insisted he was not aware of what was going on… my question is, “Why not?” When we entered the unit to move furniture out, the stench was overpowering and the room had not been cleaned for 2 weeks. Totally understaffed and lack of leadership…

Cleanliness

1

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

1

Staff

2

Value for Cost

1

Response from Maristone of Franklin

January 28, 2022

Hello, Kathy- Maristone of Franklin strives to provide exceptional senior living for residents and a rewarding experience for its employees. We encourage you to Beth Ecton, our RVP of Operations at 615-504-8270 to provide feedback and ensure that we address any areas of concern.


5.0
anonymous - Toured community
Memory Care
November 3, 2021
Verified Review
Our tour experience

Our family had an in person tour and even though we can't really remember what the rooms look liked it was still a nice tour and the people were very friendly. However it was just a little to pricey.


5.0
anonymous - Toured community
Assisted Living
October 22, 2021
Verified Review
Tour of Maristone of Franklin

I was very impressed with our tour at Maristone of Franklin. The facility was beautiful and staff were nice. It just came down to the location and cost for us.

Response from Maristone of Franklin

October 27, 2021

Hello, we have such wonderful team members and we appreciate you sharing your experience and we strive to create such experiences for everyone! Thank you for your feedback!


3.0
Anonymous - Toured community
Assisted Living
October 6, 2021
Verified Review
My Review of Maristone at Franklin

This was an okay community. It wasn't the right fit for my loved one.

Response from Maristone of Franklin

October 7, 2021

Hi, thank you for your feedback. We greatly appreciate it!


5.0
anonymous - Toured community
Assisted Living
August 26, 2021
Verified Review
Our families experience so far

This community is costlier for our family, but compared to our loved ones previous community we are much more comfortable with them being here. The assisted living side looks wonderful, but the memory care side is smaller. However they have at least 3-4 staff members every day, anda nurse on duty 24/7 which makes us feel at ease. This community is smaller so it reminds us of a residential care home. We finally feel that our loved one is in good hands and will be well cared for and safe.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected

Response from Maristone of Franklin

August 27, 2021

Hi, thank you for your feedback! It is greatly appreciated. Best wishes!


4.0
anonymous - Toured community
Assisted Living
July 28, 2021

Nice facility. The staff took a lot of time and even supported multiple visits for us. In the end, we decided on a location closer to family.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Maristone of Franklin

July 29, 2021

Hi, thank you for your feedback! It is greatly appreciated. Best wishes!


4.0
LR - Loved one of resident/client
Assisted Living
April 13, 2021
Verified Review
Acceptable but I kind of expected more

They were very friendly to get to business, and then once we had signed, a couple of the people we had talked to just kind of disappeared. The front desk was phenomenal though. The girl who works there is probably the best person I've talked to in my life. The place looked lovely. We just didn't get to experience much in the short time we were there, and also because of Covid.

Cleanliness

5

Friendliness

3.5

Meals & Dining

No data collected

Care Services

3.5

Activities

No data collected

Staff

3.5

Value for Cost

3.5

Response from Maristone of Franklin

July 29, 2021

Hello, We greatly appreciate your feedback! Maristone of Franklin strives to provide exceptional senior living for residents and a rewarding experience for its employees. We encourage you to call us at 615-590-7084 to provide feedback and ensure that we address any areas of concern.


4.0
Mary N - Loved one of resident/client
Assisted Living
January 14, 2021
Verified Review
Overall a good community, but their care services could use some improvements

We do not think they communicate well either it is internally or externally. They have nurses and doctors their in house, and we do not think they monitor their patients medically needs that well. Our loved one has more than one incident that resulted in her having to be hospitalized, we feel that if she was monitored more closely that could of been avoided. Our loved one was in memory care, and her room was not really laid out that well, but the community itself was laid out pretty well.

Cleanliness

5

Friendliness

3

Meals & Dining

4

Care Services

3

Activities

2

Staff

3

Value for Cost

2


5.0
anonymous - Toured community
Memory Care
October 20, 2018

We chose Maristone because the staff was so friendly and the place was beautifully maintained. It was a great location for our family and my father-in-law to visit my mother-in-law. It is easy location while very quiet. My children in Nashville can easy come visit her too. Wonderful experience so far and we look forward to her enjoying many years there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Loved one of resident/client
Memory Care
January 12, 2018
Verified Review
Grandma is happy here

My grandma is here and she loves it. All the paperwork and the assessment felt seamless and reasonable. She loves her caregivers she calls them my girls. The staff is very friendly. They have always honored our special requests. Her room is fantastic and spacious. It feels like an apartment not a hospital room. She is raving about the food and the new chef. She enjoys some of the daily activities and the have communion 1x a week and mass 1x a month. There are a few minor things that can be fixed such as the nursing staff not signing off on the meds and better communication between them. I would recommend this community.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from Maristone of Franklin

October 30, 2018

Thank you for taking the time to share your recent experience. Your feedback is very valuable to us as we work to provide the best resident and guest experience each and every day.


4.0
anonymous - Toured community
Memory Care
August 1, 2017
Verified Review
A good tour

We liked this community when we visited. This community was our first choice, unfortunately they said they were not able to accept my loved one. This is a beautiful community and the person we met during the tour was nice.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


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Frequently Asked Questions about Maristone of Franklin

Maristone of Franklin offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Maristone of Franklin has received an average review rating of 4 based on 39 reviews. See all reviews.

Call (615) 591-7676 to reach a resident at Maristone of Franklin.

To reach a resident at Maristone of Franklin call: (615) 591-7676



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.