Community Page
desktop
ASSISTED_LIVING
tennessee/franklin
Maristone of Franklin
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It is a friendly and warm community. There is some room for improvement","reviewContent":"I have found that the services provided are not quite what they were presented. For example, weekly light housekeeping might be done every 10 or 12 days. Weekly laundry, very spotty, again every 10 or 12 days. The food amount provided is rather skimpy, especially in the evening meals. When my mother said that they go to bed hungry, it almost broke my heart.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Maristone of Franklin","reviewContent":"It's great. We picked this community because it is clean with friendly staff and affordable. I would recommend to others.","reviewerDisplayName":"Greg D","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Visiting as a Healthcare Professional","reviewContent":"I visited as a Nurse and I was very impressed. The residents were all gathered doing a game together and seemed very happy. The community is clean, no odors, and is welcoming. All the staff are helpful whenever I am in visiting. I met the fairly new Director and she has a number of years experience in managing Assisted Livings and Memory Care and seems dedicated to excellence. They value Veterans as well. The location is great, close to a hospital and clinics.","reviewerDisplayName":"Kaye, RN","experienceTypeId":5,"experienceTypeName":"I work in the industry"},{"reviewTitle":"Maristone at Franklin review ","reviewContent":"The staff have been great to our family so far and super nice with our loved ones, they have tried their best to be accommodating considering our loved ones situation .","reviewerDisplayName":"anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The best part is the people","reviewContent":"This facility just got a new Executive Director and is going through changes. I hesitate to give feedback because things could change, but did want to share our experience so far and give feedback about how things are currently. Cleanliness of the overall facility is great, it's kept very clean. Housekeeping and cleanliness of Dad's room could improve. I will say the staff and nursing care overall has been amazing. I can honestly say, some of the staff are really good and have been the saving grace of this facility. However, they've started using agency staff and the more they do the lower the quality has gotten. There are a few regular staff who make all the difference. For example, the chef [name removed]. He is possibly the nicest person on the planet, so sweet and genuine. He's always high fiving the residents and uplifting them. He genuinely cares for the residents here and it shows. He's like Tinkerbell without wings! The food is ok and the activities used to be great but lately haven't been as good. The Activities Director used to really be on top of things, but hasn't been as much lately. They just switched to a new medication management company and the other one was so much better. We've had issues with them, mainly with charting and communication. The previous Executive Director was so accessible and that was a great thing and I loved it. He was great about communicating, texting, and calling. Always open to suggestions. I get the feeling that with the new Executive Director that won't be the case, but I'm not sure yet. The new ED just doesn't seem as pro or super interactive. The previous sales lady [name removed] was amazing. She was like the world's best advocate and would be quick to help resolve any problems. She's been promoted, so we don't have that anymore, but she was amazing. They are reasonably priced, but price and care needs can be tricky. That's something to be aware of. One thing we've had issues with is the resident 'contract' that they set up prior to move in. The contract is made for each individual resident based on their care needs and assistance level needed and is priced separately. Dad's contract included shower assistance/more showers, being checked on every 2 hours, and having assistance getting to and from dining. Those things never happened. I discussed it with them and asked about it. They ended up changing his contract and care/assistance needs to less. I think they did it because they didn't want to provide the extra care/assistance and not because he didn't need it. So that's been frustrating. There's a common area for the residents upstairs, but not downstairs where they spend most of their time. That's something I wish they would change. Overall, I don't mean to be completely negative. This place isn't terrible. We've just had some issues that I hope will improve and get worked out.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Best Caring Staff for Your Loved One","reviewContent":"This community has an on staff doctor for the residents to use. However, my loved one's insurance won't pay for this as they haven't in the past. We now have to find our own doctor for our loved one. The staff are great people. This is an older community. The staff communication with the family has been good.\n\nThe food is wonderful and my loved one loves it. The community has been able to accommodate my loved one's requests to eat in their room. There are three meals a day served, and there are choices to choose from.\n\nIt would be nice to see more bingo played for the residents. Parties, religious services, bingo, and more are some of the activities offered by the community.","reviewerDisplayName":"Shannon","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very Caring","reviewContent":"They are struggling with night shift staff but otherwise they are good.\nThe people staff and residents are all very caring people. You feel like you are part of the family and is a great home.\nMaristone of Franklin has been truly wonderful all around and couldn't be happier with our families choice for our loved one.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Vitality Senior Services","slug":"vitality-senior-services-1457108","averageReviewScoreDisplay":8.7,"communityCount":9,"reviewCount":234}},"communityName":"Maristone of Franklin","leadgenCompleted":false}
1331078
[{"id":"assistedLiving","title":"Assisted Living","description":"Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management. "},{"id":"memoryCare","title":"Memory Care","description":"Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering."}]
347 Riverside Dr, Franklin, TN 37064
false
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37064
Franklin
TN
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2024
<p>Consider living in Maristone of Franklin to enjoy a cozy, welcoming environment. Homey living room areas, manicured courtyards, and open common areas with plenty of light allow residents to socialize comfortably. As part of Vitality Living, this community offers the Vivid Life Program, with well-rounded activities that stimulate mind, body, and connection.</p>
<p>Assisted living residents receive personalized care in a supportive environment. Rooms are close to elevators and common areas, and each floor contains a relaxing lounge space.</p>
<p>Memory care is offered in a secure area of the community, and caregivers focus on providing purposeful activities. Respectful caregivers honor your personal preferences no matter what you’re experiencing.</p>
<p>Maristone of Franklin is just minutes away from shopping, dining, and Williamson Medical Center. With Nashville just 20 minutes away, residents can enjoy attractions like the Country Music Hall of Fame, The Gallery of Iconic Guitars at Belmont, and historic Fort Nashboro.</p>
<h3>State Licensing Information</h3>
<p>To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the <a href="https://dhlrapps.health.tn.gov/FacilityListings">Tennessee Health Care Facilities Directory</a>.</p>
<h3>Related articles</h3>
<p><a href="https://www.aplaceformom.com/alzheimers-care">Your Complete Guide to Memory Care</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/dementia-behaviors/">Managing Dementia Behaviors</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-services">What You Should Know About Assisted Living Services, Amenities, and Benefits</a></p>
<p>Consider living in Maristone of Franklin to enjoy a cozy, welcoming environment. Homey living room areas, manicured courtyards, and open common areas with plenty of light allow residents to socialize comfortably. As part of Vitality Living, this community offers the Vivid Life Program, with well-rounded activities that stimulate mind, body, and connection.</p>
<p>Assisted living residents receive personalized care in a supportive environment. Rooms are close to elevators and common areas, and each floor contains a relaxing lounge space.</p>
<p>Memory care is offered in a secure area of the community, and caregivers focus on providing purposeful activities. Respectful caregivers honor your personal preferences no matter what you’re experiencing.</p>
<p>Maristone of Franklin is just minutes away from shopping, dining, and Williamson Medical Center. With Nashville just 20 minutes away, residents can enjoy attractions like the Country Music Hall of Fame, The Gallery of Iconic Guitars at Belmont, and historic Fort Nashboro.</p>
<h3>State Licensing Information</h3>
<p>To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the <a href="https://dhlrapps.health.tn.gov/FacilityListings">Tennessee Health Care Facilities Directory</a>.</p>
<h3>Related articles</h3>
<p><a href="https://www.aplaceformom.com/alzheimers-care">Your Complete Guide to Memory Care</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/dementia-behaviors/">Managing Dementia Behaviors</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-services">What You Should Know About Assisted Living Services, Amenities, and...</a></p>
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