Maristone of Franklin

This was an okay community. It wasn't the right fit for my loved one.

This community is costlier for our family, but compared to our loved ones previous community we are much more comfortable with them being here. The assisted living side looks wonderful, but the memory care side is smaller. However they have at least 3-4 staff members every day, anda nurse on duty 24/7 which makes us feel at ease. This community is smaller so it reminds us of a residential care home. We finally feel that our loved one is in good hands and will be well cared for and safe.

Nice facility. The staff took a lot of time and even supported multiple visits for us. In the end, we decided on a location closer to family.

They were very friendly to get to business, and then once we had signed, a couple of the people we had talked to just kind of disappeared. The front desk was phenomenal though. The girl who works there is probably the best person I've talked to in my life. The place looked lovely. We just didn't get to experience much in the short time we were there, and also because of Covid.

We do not think they communicate well either it is internally or externally. They have nurses and doctors their in house, and we do not think they monitor their patients medically needs that well. Our loved one has more than one incident that resulted in her having to be hospitalized, we feel that if she was monitored more closely that could of been avoided. Our loved one was in memory care, and her room was not really laid out that well, but the community itself was laid out pretty well.

We chose Maristone because the staff was so friendly and the place was beautifully maintained. It was a great location for our family and my father-in-law to visit my mother-in-law. It is easy location while very quiet. My children in Nashville can easy come visit her too. Wonderful experience so far and we look forward to her enjoying many years there.

My grandma is here and she loves it. All the paperwork and the assessment felt seamless and reasonable. She loves her caregivers she calls them my girls. The staff is very friendly. They have always honored our special requests. Her room is fantastic and spacious. It feels like an apartment not a hospital room. She is raving about the food and the new chef. She enjoys some of the daily activities and the have communion 1x a week and mass 1x a month. There are a few minor things that can be fixed such as the nursing staff not signing off on the meds and better communication between them. I would recommend this community.

We liked this community when we visited. This community was our first choice, unfortunately they said they were not able to accept my loved one. This is a beautiful community and the person we met during the tour was nice.

My Mother was there for two months on one morning at breakfast they ran out of food and gave one man a biscuit to eat and told him he would have to wait till lunch to eat.I had to ask 5 times to get her emergence fall switch fixed.She was in memory care locked up but her room door stayed open men and women are in the same unit don't think this is very safe also the woman next door would come in her room and just stared at my mother I was concerned about that.I think there evaluation of my mother was just to get more money.The extersize program is a joke.I was to have a meeting with the administrator on a Monday he new it and was not there the lady at the front desk said he was out of town did not care about my meeting or my time.I think it's all about money there.This is why she is no longer there.

My mother was at Maristone of Franklin for a respite stay and it was a good experience. We were very happy with the care she received from the nursing staff and caregivers. I would recommend them because we had a positive experience.

My father is doing well here at this community. They have a wonderful staff, and they are taking very good care of him, and his needs. The community looks great, they do very good job with keeping everything neat, and tidy. There are plenty of activities available for the residents. The meals are great, he is very pleased with the food. This is a community I would highly recommend, it is a great place.

Loved the easy access of this location from the interstate. The one bedroom's living area is quite larger than other 1 bedrooms in the area. And the little kitchen area is also larger. The director and community relations counselor were very attentive and made me feel like they wanted my parents there only if they were the best fit, not just to fill a room.

My Mother has been in Maristone for over 4 years. I could not ask for any better care than what she has and is receiving. The nursing staff is outstanding. They keep me informed and are always available for any questions. My Dad passed away at Maristone 2 years ago and the compassion shown by the staff was wonderful. They have shown Mother tremendous support and care since his passing..

My parents are doing very well here at this community. They have adjusted well to it, and so far they like it. I know they are safe and in good hands here. They have good staff, they are good at what they do. They do have activities offered. They are pleased with the meals. Overall everything has worked out very well. This is a community I would recommend, it worked out well for us.

I needed to find an assisted living facility for my 99 year old mom, as I could no longer care for her in my home. Mary [Removed] was magnificent in helping me to get Mom placed. Maristone has truly fit the bill, and I feel it is the right place for her. I like it because it is small, and all of the staff gets to know the residents quickly. When the receptionist, office staff, housekeepers, and even the plant supervisor all know the residents, one can be sure this is a staff who truly cares! There are many activities to participate in, and Judy does a great job of trying to get the residents involved. My mom has only been there a short time but is adapting quite well. The therapy that is in house is wonderful, and with her advanced age, Mom is making great progress. The goal of the entire staff is to keep the residents as independent as possible and let them have dignity. It is wonderful to not have to worry about Mom getting good care and to have the stress removed of having to care for her in my home. I love that there are actual nurses on staff, and they definitely know what is going on with their residents. I love that there is a NP who visits the facility weekly and is in communication with the staff about the residents' health care needs. I truly could not have found a better facility to place Mom, and thanks also go to Liz [Removed] at a Place for Mom, who was able to help me start the search for placement!

Male employee treated us unfairly and was completely rude. Do not recommend for anyone...

This place is absolutely spectacular except it doesnt have a large outdoor area my dad really needs. If it had more of an outdoor area Id 100 go here.

We're very pleased with how things have turned out at Maristone of Franklin! It's a nice looking, clean place, and the staff has been very friendly and accommodating. They're really giving it their all trying to get her settled and comfortable after the move. It's just a very nice place, overall!

The staff is incredibly friendly. I like that everything is on-site, so I don't have to take her out of the facility for anything. All of the providers come to the facility, even as far as getting her nails and hair done, it is all right there. I like that is small facility, it seems more family-oriented.

We toured facility and immediately noticed how staff were on the floor helping residents. All were friendly and eager to talk to us. We ate lunch on a visit with our loved one. She liked the food, which is great, and noticed how nice the staff and the other residents were that day. After moving in, we had about another zillion questions. Each question was answered with patience and kindness. We have never left with unanswered questions and a smile from any of the staff. We are very impressed with the level of staff to resident ratio as well as the level of care.