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Southern Care Inc

3595 Carothers Pkwy, Franklin, TN 37067

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Southern Care Inc community exterior
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street view of Southern Care Inc
Christy W - Loved one of resident/client
5.0
beauty within

They treated my mom like she was a member of the family, they were so kind and they communicated well with the family especially during the pandemic. I would definitely recommend this community to others.... Read more

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About the facility Southern Care Inc

Classic, ranch-style architecture and cheerful, cozy interiors embrace and welcome you home, here at Southern Care Inc. — a community offering assisted living services in Franklin, Tennessee. Located on the edge of town, residents can enjoy the peace of a more residential area without compromising easy access to local hospitals, restaurants, and public parks. Feel the warm breeze on your skin and take in nature’s beauty while reclining in one of our rocking chairs on our front porch. With our charming campus, exciting activities, and exceptional care services, we’re confident you’ll feel right at home.

Southern Care Inc. is a family-owned community, so we understand how important it is that all residents feel comfortable and cared for at all times. Not all people require the same level of care, which is why we strive to cater to your needs without intruding on your independence. Feel a sense of peace knowing that your loved one is in excellent hands.

Community Amenities and Services

Experienced and caring staff is awake and on site around the clock, ready to provide assisted living services 24/7. So whether you need transfer assistance at midnight or are ready to start your day first thing in the morning, an empathic...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.

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Amenities at Southern Care Inc

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided

Room Amenities

Respite or Short Term Stays Offered

Facility Amenities

Common areas

Indoor Common Areas

Activities

Devotional Activities Offsite
Activities On-site

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Reviews

for Southern Care Inc
3.4(29 reviews)
Write a Review
Cleanliness

3.4

Friendliness

3.5

Meals & Dining

2.8

Care Services

3.3

Activities

3.2

Staff

3.2

Value for Cost

3.4

Overall Experience
10
6
5
4
4
Date Submitted
0
0
2
Reviewer
1
16
12
0
Care Received
29
1-20 of 29 reviews
Sort by

3.0
anonymous - Loved one of resident/client
Assisted Living
October 6, 2021
Verified Review
Our Experience

She's still getting to know the place and adjusting. It's all new to her, and it's been a really big adjustment. It's the cheapest place and best price I could find, which is why we considered it. But I would say you get what you pay for. They're just coming out of the pandemic too. They're having problems with staffing, just like every place else. I've talked with them about it, and they're working on it. And it's getting better. It's not a bad place. I know that my loved one is safe there. On occasion when I've tried some of the food off her plate, it's been good. I think the main problem is they mix the dementia care residents in with the regular elderly care, and that seems to be a problem. I think if they had more staff, that could be more manageable. I just know that all the other places I toured had separate units for memory care vs. regular residents. Also the people who handle the medical are hard to get ahold of. And I wish the doctor had a more pleasant bedside manner. But I don't want to be harsh on Southern Care. The staff there are great. I've become friends with a lot of them. Lockdowns are diminishing, and when I talk to my loved one, she and I have decided to stick it out and see how things change as the world goes back to normal.

Cleanliness

4

Friendliness

4

Meals & Dining

No data collected

Care Services

3

Activities

No data collected

Staff

4

Value for Cost

4


0.5
anonymous - Loved one of resident/client
Assisted Living
August 26, 2021
Verified Review
Our families experience

Our families experience was just like a disaster horror story. Southern Care is a non corporate community so we thought it was going to be such a great experience for our loved one, however that was not the case. Our loved one moved in well knowing who people were, talking, was coherent, walking around to nothing. Her mental state declined within a week. The facility and room is ugly, they could not keep eyes on our loved one, they could not keep things on track. They come off as an assisted living community, but coming from a medical background 90% of the residents that are memory care. We are not blaming the staff since they told us it was assisted living but the care they gave was not adequate. Our loved one fell to many times to count, ending up with scrapes. The hospice team we called in was absolutely wonderful the entire time. There was no night nurses because it was assisted living. Once again nothing bad to say about the staff, they just are not adequate to handle residents who need a lot of assistance.

Cleanliness

0.5

Friendliness

0.5

Meals & Dining

0.5

Care Services

0.5

Activities

0.5

Staff

0.5

Value for Cost

0.5


5.0
Christy W - Loved one of resident/client
Assisted Living
December 16, 2020
beauty within

They treated my mom like she was a member of the family, they were so kind and they communicated well with the family especially during the pandemic. I would definitely recommend this community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Cynthia - Loved one of resident/client
Assisted Living
June 26, 2020
Verified Review
A nice and affordable place for your loved one.

Southern Care is a great facility. The staff is very friendly and attentive. I would recommend them to a friend. They are cost-effective. My sister likes the food. They have a big porch with rockers in the front and other space in the back. The room sizes are of a good size.

Cleanliness

5

Friendliness

5

Care Services

3

Activities

3

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
February 29, 2020

Really good visit today!!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.5
Janie D - Loved one of resident/client
Assisted Living
February 23, 2019
Pleased

My father in-law was at Southern Care for about 3 years and we were pleased with the care. After a bad experience with as assisted living facility in Donelson, we decided to move our mother to Southern Care. It’s not the fanciest with all the bells and whistles, but it is clean, small enough that patients actually are called by their name. Home cooked food (actually seasoned and not packaged) and family members can have a meal without any cost. Very little employee turnover, most of the workers were still there from several years ago. I was impressed when we walked in and they still remembered us from when my father in-law was there. Meal time can be challenging no matter what facility. Yes, people in wheelchairs are lined up waiting to be seated, did bother me at first, but I don’t know any other alternative. Safe, caring and affordable.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


4.0
Kim Williams - Loved one of resident/client
Assisted Living
December 26, 2017
Wonderful, home-like assisted living

There is no place like home but home, period. My Mom was here for 3.5 years until her recent passing, and I can say hands down she was extremely well cared for. Nurses and nursing techs were all very kind and compassionate and did every single thing I ever asked of them. Nurses called me if there was a change in Mom's condition or a new medication. The food was always fresh and home cooked and they would offer an alternative if something was served that Mom didn't like. When she passed, the whole staff grieved with me. If you are worried more about the actual care your loved one receives versus the lavishness of the building, this is an excellent choice for you. The facility is clean, food is good, staff is kind and compassionate, and monthly rates are very reasonable for the amount of care and assistance provided. What more could you want for your loved one?

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


1.5
anonymous - Toured community
Assisted Living
April 20, 2017
Verified Review

Southern Care is a very friendly place and they do serve good food to their patients. However, there is a problem with cleanliness. My husband has been there for 2 weeks and I visit almost every day. However, the entrance locked door glass panes are always dirty. ALWAYS! Also, it seems housekeeping is kind of slack. Vacuuming is only minimum. I know because I bought some of the powder you use to take away odors in carpet, but where I sprinkled it is still there and in plain sight. They also are very slow at night especially to answer a patient's ring. My husband had to urinate but after 45 minutes of buzzing for help to the bathroom, he finally just went into his diaper. He has Parkinson's and cannot walk, so he needs help. There are many times I go to visit and his room is a disaster, bed not made, dirty clothes still in the hamper, etc. However, I have been told it is probably the same as most other places.

Cleanliness

1.5

Friendliness

4

Care Services

3

Activities

2

Value for Cost

2.5


3.5
anonymous - Loved one of resident/client
Assisted Living
April 11, 2017
Verified Review
Above average facility!!

I think everything at this community is overall above average. They have a great staff team that accommodates my mothers needs as best as possible and makes sure she is comfortable in her new living environment. There has been no issues with the food and she has slowly started to participate in the activity program they have available. Overall we have no serious complaints and would recommend this place to anyone.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


1.0
anonymous - Toured community
Assisted Living
March 26, 2017

I stayed less than 60 seconds. The first impression was so bad I had to go. People are sitting in their wheelchairs all over the main room waiting for lunch. They looked unkempt, some without their dentures. Definitely not a place where I felt my loved one would get the care he needs.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
anonymous - Toured community
Assisted Living
December 6, 2016
Verified Review
Not want we want at all!

I really did not like this community at all. I would not send anyone that I know to this community. It was just very undesirable. There were gates everywhere so the residents could hardly walk around. The room was sub par and they had to share a bathroom down the hall. This was just not the place for us.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.5
anonymous - Loved one of resident/client
Assisted Living
February 23, 2016

My wife was there on two occasions. The people were friendly. We lost clothes on both times and her prescription glasses on the last visit. We will be looking for a different place next time.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


4.0
anonymous - Loved one of resident/client
Assisted Living
February 17, 2016
Verified Review
Comfortable, down-to-earth atmosphere

Our experience with Southern Care has been a good one, overall. We toured quite a few facilities in the area, and I liked the homey down to earth atmosphere they had here. They provide excellent care at all levels, including hospice care, and the price is very reasonable for the level of care they provide. It's just a really nice place, overall.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Resident/client
Assisted Living
January 25, 2016
Verified Review
Amazing environment and flow

They have created a very amazing and beautiful flow to their facility. They have made it feel very warm and cozy as well as open and inviting at the same time.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Toured community
Assisted Living
January 11, 2016
Verified Review
Rooms

I enjoyed the feel of the facility. When my family and I visited we got a tour from one of the staff and we saw that although this place was nice we didn't agree with some of the rooms and for that reason we continued our search.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.5
anonymous - Loved one of resident/client
Assisted Living
January 10, 2016
Verified Review
Atmosphere

The main thing i would have to say would be the best attribute about Southern Care is the perfect atmosphere

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


2.0
anonymous - Loved one of resident/client
Assisted Living
November 6, 2015
Verified Review
Unhappy there

My sister was very unhappy there and that is all I want to say. This was not the place for us.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


4.0
anonymous - Toured community
Assisted Living
September 10, 2015
Verified Review
The only thing that I didn't like was the way the showers were set up.

We checked this place out. The only thing that I didn't like was the way the showers were set up. The showers were shared with another person, you had a private toilet and a door that led to the shared shower. It was just a bit of a turn off for us.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Assisted Living
March 10, 2015
Verified Review
Friendly and Caring

What a wonderful care facility and an amazing staff! It feels like a large caring family and such a homey atmosphere. Mom is very happy there which was a concern at first as she has not been away from her family or friends for all of her 93 years. The services they offer cover almost all needs and they are always willing to help find assistance if they are not able to provide it. We are so fortunate to have been referred here through a referral from A Place For Mom.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
February 5, 2015
Verified Review
Plain, simple, good care

We were really happy with our experience at Southern Care. While it's probably not the place to be if you want Persian rugs and chandeliers, it is the place to be if you want kind, courteous care for your loved ones. It will be our first choice should we need care solutions for other family members in the future.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

5


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Frequently Asked Questions about Southern Care Inc

Southern Care Inc offers Studio, 1 Bedroom and Semi-Private. Learn more.

Southern Care Inc has received an average review rating of 3.4 based on 29 reviews. See all reviews.

Call (615) 791-4430 to reach a resident at Southern Care Inc.

To reach a resident at Southern Care Inc call: (615) 791-4430



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.