White Oaks at Heritage Woods of Huntley

12450 Regency Parkway, Huntley, IL 60142

Senior Living Options Offered

Memory care

Pricing at White Oaks at Heritage Woods of Huntley

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist
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Meals & Dining

Meals provided
Guest meals
Room service

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Kitchenette
Ground floor units
Handicap accessible
Air conditioned

Community Amenities

Transportation & parking

Resident parking available
Complimentary transportation

Common areas

Outdoor common areas
Indoor common areas
Barber shop
Beauty salon

Recreational areas

Raised garden beds

Services

Housekeeping
Beautician
Laundry service / drycleaning

Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard

Primary language spoken by staff

English

Activities

Devotional activities on-site
Art classes
Cooking classes
Karaoke

Reviews of White Oaks at Heritage Woods of Huntley

4.1

(24 reviews)

Write a Review

Cleanliness

4.1

Care services

4.0

Staff

3.5

Meals & dining

4.0

Activities

4.0

Value for cost

4.1

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1-10 of 24 reviews

3.0
May 21, 2021
Micki - Child of resident/client
Verified Review
Frustrating

The one thing that would have changed everything for us is communication. We tried to be very clear about what kind of care my mom needed because of her dementia. And they assured us they could take care of her. But in the end, they couldn't. We were just not very knowledgeable about the level of her dementia, and I just wish at some point somebody would have said to us she needs more care than we can give. And instead, she fell 10 or 11 times while she was there. Those falls were a bad thing, but it's not like she was left alone and unattended for long periods of time. I just don't feel like they were clear with us on what they could handle and what they couldn't. I feel like it was half our fault and half their fault. I don't blame them completely. They kept saying everything is great, its great, it's fine. And it wasn't. I just wish they had told us sooner that this was not going to be a workable situation. We ended up bringing her home and acquiring 24-hour care. And there's no way they could have provided that for her. Some of the staff were so nice, and some were not. But most we dealt with were nice. The activities director was fabulous. She was just so up and happy and just the kind of person you would want to see around old people. She just had such a great vibe. The RNs on the other hand, had really bad communication. And it was during Covid so we couldn't go inside, so communication was more important than ever. They had the whole wrong med list, which was a mess. The community does have a cool communication tool like a portal where all four of us sisters could log into it and ask questions, and they would text back. The CNAs and and activities director were on the portal and responded back, but the medical side was where it was lacking. I think they were spread very thin. I wanted to like the place a lot. It was a cool set-up, and it had such great potential. But I think they were just very understaffed, which I'm sure is an industry-wide problem. I think given a different situation, if you have a parent who doesn't require so much care, its' a cool place and I would recommend it. It just wasn't the right fit for our mom.


4.5
December 2, 2020
Denise Rusho - Loved one of resident/client
Than You For All You Do, During the Pandemic

The community does a great job of keeping me updated with any changes of my loved one. The community is very cordial when greeting you when they see you. They are willing to assist with in person visits outside, even though it is outside and cold. White Oaks has done a great job. My loved one seems to be happy. The staff makes my loved one relaxed and are very helpful.


2.5
February 27, 2020
Jerry Pospisil - Loved one of resident/client
Not entirely happy

The place seems a bit run down. Difficult to reach patient as phones not always answered. Follow through is not always kept as promised. Example is we purchased an immediate response fob that was found to be defective. The replacement did not work. We were told it was most likely due to the system needing replacement. It would seem that this would be a priority as the patients with fobs would need immediate help. So far after a month it has not been updated.


5.0
September 14, 2019
Jeff - Loved one of resident/client
White Oak is the Best !!!

I helped my aunt move into White Oaks Memory Care Unit. She has Azheimers Dimentia. The facility and staff are great. [Name removed]. was very "hands on" and made the transition go very smoothly. She is always available and willing to do anything to make the residents and family feel comfortable. The private rooms are spacious and clean. The entire facility is very clean and extremely well kept. I am so glad I found White Oaks because I couldn't be happier with the exceptional service I have received. They have an incredible amount of activities and I know my aunt will love it there. Moving my aunt here has given me such peace of mind and I know she is being cared for very well...... Trust me, White Oaks should be your first and only choice for Assisted Living!


3.0
October 8, 2018
Anonymous - Toured community

Facility is large and layout is not as organized as I would think a Memory Care facility would be. Overall seems like a nice facility. $6000 all inclusive rate & they are offering incentive credit (3200) for the 1st year if you sign up in October. Phone & TV hookups available but not provided in room. Rooms are nice, private with shower. Transportation to dr. appts is included. The price makes this one attractive.


2.5
May 31, 2018
arubastheway - Loved one of resident/client
Not the best, not the worst.

My loved one has lived there almost since it opened. It has been disaster after disaster. They start with one director -- she tried but seemed like she had no support. Then they brought in a new director. Simply amazing. She cared about us, listened to us, followed through on our requests, ect... Then I come to visit mom one day and she is gone. No warning, goodbye, anything. They said she was laid off to move another direction. Well, here we are again starting over. HUGE mistake on their part. As far as I know including my family there are 5 others that are currently looking to move. Since moving in in June we have had 3 administrators, 3 nursing directors and now 3 memory care directors. IN 10 MONTHS! The CNAs are good for the most part, however most do not stay. Nursing is okay -- not the best but also not the worst. All in all I would suggest finding a different place. One with more consistency and stronger roots.


5.0
December 29, 2017
Anonymous - Loved one of resident/client
Verified Review
Feels very bright and cheery here

This place is well kept and maintained, it’s clean, and the staff really seems to care about the people living there. They’re good about being available to help when you need it. The food appears to be decent and they have a few activities available that everyone can participate in if they want to. The other residents there seem to be really nice as well. I would absolutely recommend this place.


4.0
December 7, 2017
Anonymous - Toured community
Verified Review
Wonderful People

I toured here for my loved one, and I liked Heritage Oaks. I thought that the people there were wonderful, and I thought that my loved one would appreciate the smaller setting of the place. The woodwork was dark, and the rooms were small, which gave a cozy feeling, but my loved one opted for a place that was closer to me.


5.0
July 31, 2017
Anonymous - Loved one of resident/client
Verified Review
Mom is well taken care of

The Heritage Woods of Huntley have a wonderful staff. We knew it was the right fit for my mom when we took the tour. The staff is always so welcoming when we come to visit and we feel right at home. My sister lives down the road so it is a very convenient location for us. They also have a web site that lets us know what mom is doing. It is a very clean and well-kept community. They encourage the residents to participate in the various activities. Usually, there are about three activities lined up for the day. Plus the other festivities they have, they recently had a party celebrating the cubs and white socks, it was a lot of fun. I've had the opportunity to dine with my mom and the food is not bad, they serve two specials a day and a variety of choices. They provide outings once a week on the bus for shopping or a ride outside the community. It is so nice to know she is well taken care of and they are [Removed] on the spot for any questions or concerns regarding my mom's well-being.


3.0
July 26, 2017
Anonymous - Loved one of resident/client
Verified Review
A Place More For Independent People

I would not recommend this community. If your independent it's ok. Once you require more care it is not there.


Frequently Asked Questions

White Oaks at Heritage Woods of Huntley offers Studio and Semi-Private. Learn more.

White Oaks at Heritage Woods of Huntley has received an average review rating of 4.1 based on 24 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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