The Oaks at Algonquin

My loved one is currently a resident at The Oaks at Algonquin and her experience with everything at this facility has been great, so far. The facility is practically brand new. The staff is very helpful. The food is really good. The Oaks at Algonquin is definitely the most reasonably priced Independent Living facility in the area. I checked out five other facilities in our area during my search. The cleanliness and friendliness are great. I would recommend this facility to others.

While the staff is compassionate and friendly, the facility is understaffed, like many facilities. What is especially unfortunate is that they are inflexible with adjusting the amount they choose to bill in the 30 day period after my family member left the facility. His care level was at their highest charge as was his medication administration. Yet, now that he's not there, they continue in the last 30 days to bill the full amount rather than reduce it to a lower care level. He's not even there but they refuse to adjust the bill. Their reasoning is that they plan 30 days in advance the staff they will need based on the care expectations. While this makes sense, they are understaffed and would likely not be sending anyone home anyway. It took me having to call corporate before I was given this explanation. Up until that call I was told, "Sorry, it's the policy". I don't hold this against the care staff as they were great.

Keep your loved one home and hire someone to come to your home. After two weeks, I took my mother out of The Oaks and into my home. They, like all assisted living places, are very understaffed.

Staff is amazing and so very patience with Mom and any elderly person living there. I was attracted to the facility as it was very modern, new, clean, presented itself extremely well, and the prices were the most reasonable out there too.

The staff are wonderful with mom. However, she cannot eat in the dining room because foods are highly spiced, and she is very sensitive.

I am very pleased with this place. They are doing a great job. We picked this community, because my loved one needed memory care. It's a much more open community, and the facility is brighter, has more outdoor space and is a more cheerful environment. With the food, it would be nice if they had a more varied menu. The staff is very caring, and very helpful.

Great place to have all the fine things for seniors. Rest Fun and all things to do at any time of day. Rooms are neat and set up for easy living. Secure. Very friendly and staff is on the ball. Very clean.

This community is fairly new, but it's really great and is growing! I have no doubt that it will continue to go well. Maintenance has been very responsive and helpful. The staff is just great, we really love the staff here. Mom has chosen not to participate in very many activities yet, but the few she has done she has really enjoyed. They're working on encouraging her to participate more. Her apartment is phenomenal. Housekeeping is every other week and they do great. I would absolutely recommend them to friends and family.

Life began slowly, first we had to get a bigger group, then activities grew and soon we were finding our path. Apartment is a good fit. Meals are needing work. Making friends has been great, and most situations have been resolved.

Our experience at The Oaks has been positive. What a wonderful staff! The move has been smooth. It has been a blessing to be able to come to The Oaks and call it home!

Very satisfactory to my needs at this time and age.

This is a unique experience - fun, always busy, great staff, helpful if needed. We are blessed to be here! Come join us!

All personnel are like family. Feels like my personal home. I feel safe here and welcomed. Yummy food.

They have had staffing shortages. It is pretty expensive but everything is nice. It's a brand new facility, which is clean with a good reputation. Overall, the staff is attentive, it's a great location and the food is excellent.