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Wexner Heritage Village Creekside and Cottages

2200 Welcome Place, Columbus, OH 43209
7.9
Review Score
22 reviews

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Wexner Heritage Village Creekside and Cottages community exterior
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Anonymous - Family/friend
5.0
Beautiful Apartments/Clean facility

My loved one is currently a resident at Wexner Heritage Village Creekside and Cottages and everything has been very good for her at this facility so far. Most of the staff are great. There are a few not so great ones, but they are still probably better than most. Communication with the family isn't great. It's Assisted Living, so they aren't staffed for a high level of care and my loved one can be challenging.... Read more

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About the facility Wexner Heritage Village Creekside and Cottages

Start a new adventure in the heart of the Midwest with the elegant senior living community of Creekside at the Village in Columbus, Ohio. Nestled near a forested greenspace, this modern community building offers independent living and assisted living. As a cultural and business hub for the region, Columbus provides many engaging amenities for seniors. Residents are empowered with the individual care plans and personalized services offered by the dedicated care team. The attentive staff handles building maintenance, landscaping, and housekeeping- freeing up residents to spend time on things they enjoy.

Gather with fellow residents for tasty, nutritious meals in the dining area where Kosher and other specialized options may be available upon request. This community’s ties to Judaism help foster a spiritual connection through events and amenities for all residents who wish to participate. Engaging non-religious activities are also offered Staying mentally and physically active promotes wellness in seniors. Choose from one-bedroom and two-bedroom floor plans in this cheerful senior living community. Warm, neutral tones welcome you into the living spaces and encourage relaxation. Reach out today for more information about Creekside at the Villages.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

Pricing for Wexner Heritage Village Creekside and Cottages

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Wexner Heritage Village Creekside and Cottages2200 Welcome Place, Columbus, OH 43209
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Pet friendly
Yes
Pet friendly
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Pet friendly
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Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care

Amenities at Wexner Heritage Village Creekside and Cottages

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Kosher
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Full kitchen
Ground Floor Units
Fireplaces

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews
for Wexner Heritage Village Creekside and Cottages

Write a Review
7.9
Review Score
22 reviews

Review Score

22 reviews
7.9

Out of 10


5 star

46%

4 star

28%

3 star

5%

2 star

0%

1 star

23%

A Place for Mom has scored Wexner Heritage Village Creekside and Cottages with 7.9 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Wexner Heritage Village Creekside and Cottages has 22 reviews with an average "overall experience" of 3.7 out of 5.

How we score communities
Cleanliness

4.0

Friendliness

3.9

Meals & Dining

3.7

Care Services

3.7

Activities

3.8

Staff

4.0

Value for Cost

3.7

Overall Experience
10
6
1
0
5
Date Submitted
3
4
7
Reviewer
7
9
5
1
Care Received
7
0
15
1-20 of 22 reviews
Sort by

5.0
Anonymous - Family/Friend
Assisted Living
November 13, 2023
Verified Review
Beautiful Apartments/Clean facility

My loved one is currently a resident at Wexner Heritage Village Creekside and Cottages and everything has been very good for her at this facility so far. Most of the staff are great. There are a few not so great ones, but they are still probably better than most. Communication with the family isn't great. It's Assisted Living, so they aren't staffed for a high level of care and my loved one can be challenging.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

5


5.0
Marie B - Family/Friend
Assisted Living
August 2, 2023
Verified Review
Highly recommend

Wexner Heritage Village Creekside and Cottages is the most beautiful place in Columbus with the sweetest and most passionate people who work here. I highly recommend this facility to anybody. The facility is clean, the food is amazing, and they have tons of great activities provided for the residents to participate in. I love the experience we had here and so did my dad.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


1.0
Rhonda - Family/Friend
Assisted Living
June 16, 2023
The Wexner Heritage Experience!

Wexner Heritage Village is the worst place to take your loved one because in the skilled nursing part of the area, they try to over medicate you, if you are a dialysis patient. You have to constantly advocates for yourself, and practically know your own medication schedule. In the skilled Nursing part, I was responsible for emptying my mother's trash out of her room, most times when I was there. But the facilities wash cloths and bath towels, look like something they have been donated 5 years ago. As much money per patient,( at least [fee removed] via insurance payment per patient) you'd think this place would afford a laundry service, instead of cleansing the linen " in-house". The wash cloths and towels my mother received, still had blood stains on them, because they appeared to not be properly cleaned and sterilized. This was both at the Skilled Nursing, and worse at The Cottages. In the Cottages, everything looked as if it had been " donated" or " borrowed". Even the blankets and bed quilts appeared to be old and raggedy looking. The staff members I encountered, who cared for my mother, for the most part were decent toward her. Only one was slightly impatient with her, but the rest were nice, in Skilled Nursing. In The Cottages, every aid who worked with my mother, was nice to her. They also felt, that my mother was wrongly assessed for even staying there within that area, and wondered how or why she was not staying in Creekside, for as " lucid" as she was. All staff who worked with my mother were in agreement, that she was " out-of-place, and wrongly assessed to be staying in that part of the Wexner Heritage Village, period. There was one aid, who attempted to help my mother either wash up, or actually " shower". But 46 out of the 49 days my mother stayed at this facility, I ( [name removed, her daughter ) gave my mother an actual bath, lathering her up from head to toes, rinsing her off, drying her off, lotioning her body, and addressing the bed sores on her bottom that were starting to form. Two days, before she passed away, [date removed], my mother was in the bed, still in her clothes from that morning, after having gone to dialysis, which was 10 am, chair time; until 530- 6pm, my mother was in bed, fully clothed, which meant she had not been checked upon since she had completed her dialysis session, or she hadn't been brought dinner, in which again, someone should have noticed her still fully clothed, and should have helped her get undressed for bed. Of course, when I saw her like this, I undressed her, washed her up for the night, helped her brush her teeth, lotions her peeling face, and put her pj's on her. This experience with the group was a nightmare. The patients appear to be so hungry at mealtime, the ones who can tolerate the taste of the food, practically scarf their food down. My mother simply couldn't tolerate their food at either facility Skilled Nursing or The Cottages, so I supplied her with Ensure protein drinks and Zone protein bars in her room. They did offer my mother peanut butter and jelly sandwiches, but sometimes, they'd just drop it off in her room, and she didn't even know it was there, because they'd just Crack the door, and leave it on her tray, and not take it out of the bag for her, so she could see what it was. They had Yoga, Stretching class, Music, which was a guy entertaining them, by singing and playing the piano. I never saw any type of board game, like checkers, chess, or even connect four, or something. In other facilities, I've seen at least 6 hours worth of activities: I can't speak for Creekside, because my mother was never given the opportunity to stay there. According to the" powers that be", my mother required more care than they were equipped to give her at Creekside, even though I was told they provided levels of Respite care...this proved to be a lie, so she was forced to stay in The Cottages, in which she unfortunately met her demise. This is a minus one I have given, because of all the above I have told you. I provided most of the actual care for my mother, the whole time she stayed at both areas: as far as her " personal care", with maybe the exception of 3 days. This place is paid at least again as I mentioned [ fee removed] per Insurance, and then when insurance stops paying, you are then charged [fee removed] per day, or close to [fee removed] per 30 days, depending on so-called level of care, your loved one requires. In summation, I would not have my dog stay at this place. And please beware of how they assess patients to determine e whether they can stay at Creekside, or The Cottages. The patients are assessed by an LPN not a APRN- CNP, or one who specializes in mental. This facility just does the bare minimum quality of care in everything they do. They have a doctor who's there in name only, whom I've never met, but yet signs documents, as if he has seen and assessed everyone of those patients in The Cottages. Like I mentioned in the beginning; my mother stayed at this facility for 49 days, and I came all kinds of hours of the day there, and had yet to see a doctor there, ever! So, future families, please beware. All of this took place, from [date removed] until [date removed] . From day number one, when I was told my mother had to stay in The Cottages, I feared for her life, and unfortunately, she did take her last breath there, on [date removed] , room [# removed] , in The Cottages. My mother again was wrongly assessed, and lumped with patients extremely mentally challenged than she was, to the point, it just drained the life from her. She had no working phone in her room at neither location, so unless I was there to physically see my mother, my mom had no way to call or talk to me. When she lived independently, she phoned me everyday. Yet there, she was trapped, and isolated from, until I could come and physically see her. Wexner Heritage Village in there pamphlet says they offer bereavement services: my mother died...if they offered any type of bereavement anything to me, my dead dog did. There you have it, my experience with Wexner Heritage Village facility.

Cleanliness

3

Friendliness

4

Meals & Dining

1

Care Services

1

Activities

1

Staff

4

Value for Cost

1


1.0
Anonymous A - Family/Friend
Assisted Living
January 10, 2023
Terrible staff

Nursing staff are horrid. The Director of Nursing was awesome and was always readily available to address concerns for my aunt. It’s a shame that the leadership above him seem no good and only knew how to create more drama amongst nursing staff. It’s been shared that my aunt has lost weight due to the food quality and the inability to provide adequate hot water to all of the people who reside there. Look somewhere else.

Cleanliness

3

Friendliness

2

Meals & Dining

1

Care Services

3

Activities

2

Staff

1

Value for Cost

2


5.0
Andrea - Toured community
Assisted Living
August 30, 2022
Verified Review
tour review

Our family had an in person tour and we were very impressed with Creekside, it would of been a suitable place for our loved one


5.0
Ana S - Industry reviewer
Assisted Living
August 15, 2022
Creekside is a Game Changer!

Creekside at the Village is an industry game changer when it comes to food and service!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
n p - Resident/client
Assisted Living
July 27, 2022
Great Place to Live

The staff here are so friendly and caring! I have had a great experience living at Creekside. The activities are top notch and there is always something going on. I love the food!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Resident/client
Independent Living
December 9, 2020
Verified Review
Review of Creekside at the Village

Apartments are exceptionally nice. Meals overall are good. Always plenty to eat, two entree choices, soup, salad, dessert, and beverages. Public areas are nice and all kept clean. Price I consider on the expensive side. Offers yoga at, exercise, music programs.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Bernie Speyer - Resident/client
Independent Living
December 9, 2020
Verified Review
Review of Creekside at the Village

Many cultural, educational, and social programs throughout the week. Many new and renewed friendships. Nice sized apartments including galley kitchens and laundry facilities. Medical service is available in house. And transportation to outside medical appointments. Bi-weekly house cleaning. Living here puts my extended family at ease.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Marvin Whitman - Resident/client
Independent Living
December 9, 2020
Verified Review
Review of Creekside at the Village

We moved to Creekside three years ago, after 60 years of house tending in Columbus. We knew several couples who lived are Creekside and we're very pleased with the activities, accommodations, food, and the caring staff that encouraged us to join them

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Resident/client
Independent Living
December 9, 2020
Verified Review
Review of Creekside at the Village

Under the virus situation, they are doing as good as possible. I am a picky eater but have NOT lost any weight! Employees and staff are super!

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Independent Living
May 4, 2019
Creekside Assisted Living

Creekside At The Village is staffed by caring professional people of various backrounds. From the management, to nurses, assistants, and dining room staff all contribute well to the health and caring of residents. It is a challenge but one they well manage.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


0.5
anonymous - Family/Friend
Independent Living
August 14, 2018
Stay Away!

My parents moved into Creekside where my dad passed away after four months and my mother lived until her death 2 years after my dad passed away. My dad was never happy there, but my mother was until major changes in management took place. The original team we worked with were superb, but they were either forced out or quit and the new teams declined with each change. Most of these patients have family units that care about them above all else and resent the interference by the staff. The staff are lacking in appropriate education for their positions and do not have the necessary compassion or skill to deal with difficult situations (and that goes for the corporate executive staff as well). The food (kosher) is sometimes good, but more often uneatable. The nursing care is poor. In summation, I would steer clear of Creekside. There are newer and better facilities in the central Ohio area to be considered.

Cleanliness

3.5

Friendliness

2.5

Care Services

1

Activities

3

Value for Cost

0.5


0.5
anonymous - Family/Friend
Independent Living
May 22, 2018

Management is not qualified to be in their positions. Food is terrible. Nursing care is subpar. Often, staff responds slowly because there is not enough help, particularly at night.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
anonymous - Toured community
Independent Living
March 1, 2018
Creekside at the Village - my new home

My five children were very meticulous and methodical in their search for an independent community for me. They wanted a place that was not only clean, safe and beautiful but that also had great care in place for if and when I would ever need it. When I looked at the array of folders on the table gathered during our tours of senior independent living facilities, I wondered if I would have a difficult time deciding on which one to select for my new home. Each was marked up with checks for positive features to help my children and me consider the best fit for my next lifestyle. Our final choice didn't depend on check marks alone, but on which place felt right to me. Hands down - it was Creekside. The lovely apartments, the friendly, accommodating staff, the fine reputation for care, and the relaxed, welcoming atmosphere made the decision satisfying for all of us. I have lived here for five months and feel right at home. A tour is essential!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Amy Van Ligten - Resident/client
Independent Living
February 27, 2018
Enjoy living here very much!

Since moving to Creekside at the Village from California, I have been extremely welcomed. The care residents receive here is incredible. The staff is very caring and attentive. I feel very spoiled living at Creekside. My apartment is just beautiful with lots of room for my things and it is very quiet and comfy too.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Dr. MF - Toured community
Independent Living
February 23, 2018
Relocated to Creekside from Florida

If you are looking for a luxury type retirement assisted living place to spend your later years, then Creekside at the Village is the place for you. Many amenities are offered for your enjoyment and comfort. I am completing three years of residency at Creekside and I could not be happier.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


1.0
anonymous - Toured community
Independent Living
November 16, 2017

The sales staff was extremely unprofessional and did not appear to like the elderly population. The memory care facility was more like an institution. I did not tour the main building but it seemed unsuitable for those needing nursing care.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


5.0
anonymous - Resident/client
Independent Living
April 5, 2016
Review of Creekside at the Village

I am very happy here. I have to say its best place for me. There are intelligent people around me, the location is wonderful, the apartment is beautiful and I am just happy here. I’ve made many friends here and it was very easy to make friends. I really enjoy it here and I feel we are very lucky here. I also am very happy with the staff. Everyone is so pleasant and wonderful.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Independent Living
February 11, 2016
Review of Creekside at the Village

Overall, I've been very impressed with every aspect of Creekside at the Village. The physical facility is impressive, and I think the cost is reasonable for such a nice place, and the nursing and medical care is extremely good. They have very successfully created an environment of caring. Because they have that kind of approach and because of all the amenities they provide, it is reassuring and comforting to me to know my mother is there. And as my mother foes through the changes that are inevitable with age, it's good to know the services are there to assist her. It's very reassuring to know that she'll be able to stay within the Wexner Heritage Village system. It really is the comprehensiveness of the program that makes it so special and different.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Wexner Heritage Village Creekside and Cottages

Wexner Heritage Village Creekside and Cottages offers 1 Bedroom, 2 Bedrooms and Studio. Learn more.

A Place for Mom has scored Wexner Heritage Village Creekside and Cottages 7.9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (614) 559-5500 to reach a resident at Wexner Heritage Village Creekside and Cottages.

To reach a resident at Wexner Heritage Village Creekside and Cottages call: (614) 559-5500



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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.