Vista Lake

My person had dementia and was pretty closed down. Often he was by himself in his room, which wasn't close to anything. It was way out far away from things. They said he did come out at night sometimes. The staff were friendly. The food seemed to be pretty good. But there were not a lot of activities. I saw a lot of people just sitting around the TV, and people were yelling all the time. It seemed like they were just sitting around waiting to die, and the atmosphere was pretty depressing. Again, the staff were friendly, but there was not a nurse on duty on the weekends or at night, and there seemed to be a lack of communication. Several days after he passed, the main administrator in charge had no idea he had died. Luckily we did have hospice in. I really feel if my mother hadn't gone in every day, I don't know that he would have had a shower and all the care that was needed. I kind of had a feeling that the place was closing down. There were six or seven unoccupied rooms. I got the feeling it was not going to be open much longer. It wasn't a horrible place, but I don't have experience with other places to compare it to.

Vista Lake oversold their capabilities. My dad was only there for five days, but they were unable to handle the level of dementia that he had. We ended up having to remove him from the facility. The staff worked through it with us okay. But there was just no communication in the beginning that there was an issue - until there was a much bigger issue.

I would recommend this community. They had activities like entertainment. They also had a party and they have crafts for the residents to do to stay busy and active in the community. The staff have been wonderful and my interactions with them have been great. The tour was fine and they were able to give me all of the information I needed and I was able to see everything in the community.

We went with Vista Lake because the location is close to family and they just seemed to have their act together. She seems to like the food and has been eating well. I think they could interact more frequently with the residents based on what I have seen. I also think they could provide more activities for the residents. Overall our family is happy and we would recommend to others looking.

I resently moved my girlfriend there, the nursing staff was wonderful. From the Bom, down to the maintenance of building and grounds was wonderful for older place . Everything was meat and tidy . Residents were all getting ready for there Christmas party. The prices were much cheaper than others places. Many other ALF are raising there prices up to 10 percent these year. Vista lake is offering Rate lock for life, price will never go up has long as you stay here. I would bring any family here.

Upon going for a tour at Vista Lake, I found the place warm and inviting. The whole staff went out of their way to greet me and my grandmother! I’m looking forward to having my grandmother moving to Vista Lake in the coming month

My mother was placed at Vista Lake a few months ago. It was very hard for me to put her there BUT…. The staff are very welcoming. My mother is never in her room. She is either visiting with her new friends or doing activities. The management there really cares about their residents and it shows. Thank you so much!

Staff is great and polite! Residents are very happy and everybody gets along well!

The community has a warm friendly feeling when you walk in the door. Staff is friendly and attentive. The residents are always smiling, and dressed nicely. You can tell that they are very well taken care of. The prices are just right. The management team is amazing, they are always there when you need them, very attentive and take time to talk to you or meet with you. They are really quick about getting back to you. There are always activities going on in the building, I have also participated in a few when I have visited. I recommend this community to everyone.

I am happy to recommend Lake Vista Memory Care and Assited Living Faculty. The administration , nursing and all staff are welcoming and demonstrate a geniune care for the patients. Their willingness to assist when called upon. Is to be commended.

No major problems so far. It's a one-floor facility, which I like. That way the elderly don't get confused traveling between their room and the dining room and activities. It's easy to get around. They keep my loved one's room clean, and they seem to be watching out for her and making sure she stays clean. She likes the activities. Really the only issue I've had is If I call, a lot of times I get no answer. And if I do get somebody, they say the person I'm trying to reach is in a meeting and will call me back. And then you never know when they'll call back. But the office management are friendly and do get back to you, just sometimes not in a timely manner.

The location of the facility is terrific, it is right by the hospital and also close to me. I am comfortable knowing that if any problems do arise that he is able to get immediate attention here.

From the outside, the community was very neat and clean we were not able to go inside due to covid. Communication was very good between the staff the family and they kept us well informed. I would recommend this community to others

The people at Vista Lake are great! That perfect balance between professional and friendly. The facility wasn't what we were looking for for mom. It has more of a nursing home feel than she liked. The location was very nice, super convenient to medical services, etc.

The community was no longer serving diabetic foods so the residence that needed diabetic meals were getting served regular foods and dessert. They are not as pet friendly as they say, the community was going to kick my parents if they didn't get rid of their dogs. They offered to take the dogs to the vet and put them down. I would not recommend this community to others. There was a management change and that's when things started getting bad. I even called the owner about the food and nothing was done.

It is a very nice looking facility. The setup is nice, the staff are friendly, but their biggest weakness is their meals. Their meals offer very little flexibility, so if you don't like what they are serving, you better pray they have a nice alternative. The portions are small. They treat visitors better than the residents. I have been there and witnessed this first hand. The food is also mediocre. If you should ask for seconds, they go cross eyed.

Very good, the food needs to be checked as there is too much waste. The staff very helpful and visitor's are welcome.

I visited several memory care before deciding on Vista Lake. The staff are very helpful! So far I have no problems!

Our visit to your facility was absolutely delightful. [Name removed], the manager gave us a tour of the facilities. She was knowledgeable and courteous. She explained all the available options, answered all our questions and showed us the room options available. The rooms were warm, inviting and modern. The staff was knowledgeable, enthusiastic and welcoming. We felt right at home. The dining room was spacious and the menu delightfully inviting. My wife and I were looking for one of our clients and we decided we would like living here someday too!