A Place for Mom
Assisted Living
Memory Care
Independent Living
Senior Living
Sign in
Prev
Next

Villas At San Bernardino

2985 North G Street, San Bernardino, CA 92405
8.6
Review Score
22 reviews

Add a review

For pricing & availability

31 Photos
31 Photos available
Villas At San Bernardino in google map
street view of Villas At San Bernardino
Mike C - Family/friend
5.0
I found you

When to a Christmas party at the villa had a wonderful time. They make my mother feel very at home there. We live only 5.2 miles from the villa. So we visit about 2 times a week. Always clean always wonderful. The staff top-notch I would recommend them any given day..... Read more

Read all reviews

About the facility Villas At San Bernardino

The Villas at San Bernardino are located in the foothills of beautiful southern California, where you can find senior living at its best. We offer independent living, assisted living, and memory care services and are always able to adjust to the continuing needs of residents. We pride ourselves on our enriched services that graciously accommodate the various lifestyles of the residents in our care.

Within view of the Spicket River, our stately community is recognized by its light blue color and modern design. We approach our care in a similar way — with compassionate and contemporary approaches. We reside in a lovely town, relaxed, where one can still find plenty to do when they like.

Community Amenities and Services

The Villas cultivates a welcoming atmosphere, where residents are enabled to live their best lives. We offer daily activities and experiences and provide residents with opportunities to pursue old interests or try things they’ve always wanted to try. We offer movement classes in our fitness center, painting, or residents can always relax with a movie in our TV room.

We offer unique support for residents with memory care needs like Alzheimer’s and related dementia. With diligent research and therapeutic programming, our staff...

Read More

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Villas At San Bernardino is a community within Oxford Health Group properties. See all Oxford Health Group communities.

Pricing for Villas At San Bernardino

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock Pricing
Studio
Starting at
$XXXX
/mo

Unlock Pricing
1 Bedroom
Starting at
$XXXX
/mo

Unlock Pricing
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Villas At San Bernardino

Select a preferred time

Fri
1
Mar
Sat
2
Mar
Sun
3
Mar
Mon
4
Mar
Tue
5
Mar

Compare

Villas At San Bernardino2985 North G Street, San Bernardino, CA 92405
Blossom Grove Alzheimer's Special Care Center11116 New Jersey St, Redlands, CA 92373
Summerfield of Redlands Memory Care1319 Brookside Avenue, Redlands, CA 92373
Brookdale Loma Linda25585 Van Leuven Street, Loma Linda, CA 92354
8.6
Review Score
22 reviews
9.5
Review Score
23 reviews
9.3
Review Score
25 reviews
9.2
Review Score
76 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Care types offered
1
Memory Care
Care types offered
1
Assisted Living

Amenities at Villas At San Bernardino

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegetarian
Anytime Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Covered Parking
Resident Parking Available
Uncovered Parking

Pets

Weight limit 1-15lbs
Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Game Room
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Memory Care Only Community
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Bible Study Group
Art Classes

Reviews
for Villas At San Bernardino

Write a Review
8.6
Review Score
22 reviews

Review Score

22 reviews
8.6

Out of 10


5 star

60%

4 star

14%

3 star

19%

2 star

5%

1 star

5%

A Place for Mom has scored Villas At San Bernardino with 8.6 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Villas At San Bernardino has 22 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.1

Friendliness

4.0

Meals & Dining

4.3

Care Services

3.9

Activities

4.0

Staff

4.6

Value for Cost

3.9

Overall Experience
13
3
4
1
1
Date Submitted
1
2
8
Reviewer
0
16
6
0
Care Received
6
16
0
1-20 of 22 reviews
Sort by

5.0
Mike C - Family/Friend
Memory Care
December 9, 2023
I found you

When to a Christmas party at the villa had a wonderful time. They make my mother feel very at home there. We live only 5.2 miles from the villa. So we visit about 2 times a week. Always clean always wonderful. The staff top-notch I would recommend them any given day..

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Villas At San Bernardino

February 6, 2024

Thank you so much for sharing your heartwarming experience at the Villas at San Bernardino. It's a joy to hear that you and your mother had a wonderful time at our Christmas party and that she feels very much at home with us. Our goal is to create a welcoming, comfortable environment for all our residents, and it's gratifying to know we are achieving this. We are delighted to learn that the cleanliness of our facility and the quality of our staff have met your high standards. Our team is dedicated to providing award winning care and ensuring a friendly and supportive atmosphere, so it's wonderful to receive such positive feedback. Your regular visits, being just 5+ miles away, are a testament to the strong community we strive to build with our residents and their families. It’s also great to hear that you would recommend us – such endorsements are invaluable. We appreciate your high ratings in almost all areas. Notably, your rating of 4 for value for cost is important feedback for us. We continually strive to balance providing high-quality care with offering good value, and we will take your feedback into account as we work to improve in this area. Once again, thank you for taking the time to review us. We look forward to continuing to provide your mother with the best possible care and making sure her experiences with us are as enjoyable and fulfilling as they can be. Warm regards, The Team at Villas at San Bernardino


5.0
Paul W - Family/Friend
Assisted Living
July 18, 2023
Verified Review
Great place great value

So far everything has been great! All of the admitting staff are very approachable. Everything here is really at a high level of quality. The food is great. We have eaten there a few times It is very much so a family friendly atmosphere. [name removed] is the man to talk to. I would 100% recommend Villas at San Bernardino to other families looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Villas At San Bernardino

February 6, 2024

We are truly grateful for your glowing review of Villas at San Bernardino. It's heartening to hear that your experience with us has been so positive, from the approachability of our admitting staff to the high level of quality we maintain in all aspects of our service. Your commendation of our food and the family-friendly atmosphere is especially appreciated. We strive to create an environment where both residents and their families can feel comfortable and enjoy quality time together. It's wonderful to know that we have succeeded in making you feel this way. We're also thrilled to hear your high praise for Kenya. Our team members are dedicated to providing the best care and support, and it's rewarding to know their efforts are recognized and appreciated. Your 100% recommendation of our facility to other families looking for assisted living services is the highest compliment we could receive. We are committed to maintaining the standards that have earned us your trust and satisfaction. Once again, thank you for taking the time to share your experience. We look forward to continuing to provide a great place and great value for you, your loved one, and all our residents. Warm regards, The Team at Villas at San Bernardino


5.0
P W - Toured community
Memory Care
February 9, 2023
Verified Review
My Tour Experience at Villas at San Bernardino

Villas at San Bernardino looked to much like a hospital, and didn't feel homey.

Response from Villas At San Bernardino

February 6, 2024

Thank you for taking the time to share your tour experience at Villas at San Bernardino. We value all feedback, as it helps us understand the expectations and needs of our potential residents and their families. We are sorry to hear that the environment did not meet your expectations of feeling homey. We strive to create a comfortable and welcoming atmosphere for all our residents, particularly in our memory care department, where a familiar and calming environment is crucial. However, we also prioritize the health and safety of our residents, which may contribute to a more clinical appearance in some areas. Your feedback is important to us, and we will certainly consider it as we continually work to improve our facilities and make them more inviting and homelike, while still ensuring the highest standards of care and safety for our residents. If you have any specific suggestions or would like to discuss your concerns further, we would be more than happy to hear from you. We are committed to providing a high-quality living experience for our residents and would appreciate any additional input you can provide. Thank you once again for your feedback. Warm regards, The Team at Villas at San Bernardino


5.0
P.H. - Family/Friend
Assisted Living
August 22, 2022
Verified Review

It's great. Clean. Friendly staff. Would definitely recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Villas At San Bernardino

February 6, 2024

Thank you for your wonderful review of Villas at San Bernardino. We are thrilled to hear that you had such a positive experience with us and that you found our facility to be clean and our staff to be friendly. These are aspects that we pride ourselves on, as we understand how crucial they are to creating a welcoming and comfortable environment for our residents and their loved ones. Your willingness to recommend us is the highest compliment we can receive. We are committed to maintaining the high standards in cleanliness, friendliness, care services, staff professionalism, meals & dining, activities, and value for cost that have earned us your five-star rating in each category. We are continuously working to ensure that our residents receive the best possible care and that their loved ones feel confident and reassured in their choice of our facility. Your feedback is invaluable to us as it reaffirms that we are on the right track. Once again, thank you for your kind words and recommendation. We look forward to continuing to provide excellent care and service to all our residents and their families. Warm regards, The Team at Villas at San Bernardino


2.0
JD - Family/Friend
Memory Care
August 16, 2022
Verified Review
Very Disappointed

We took our loved one out after [time frame removed]. They are understaffed and do not take care of the residents very well. Some of the staff were good, and some were terrible. When you talk to them, you can't get answers. That was one of our big problems. There were no activities. They didn't have a laundry lady there, and our loved one ended up with hardly any clothes - they were missing and/or dirty. It was not at all like when we first went.

Cleanliness

1

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

2

Value for Cost

1

Response from Villas At San Bernardino

February 6, 2024

Thank you for taking the time to share your experience with Villas at San Bernardino. We understand that choosing the right memory care facility for a loved one is a significant decision, and we appreciate your feedback. We would like to inform you that Villas at San Bernardino is now under new ownership. With this change, we are committed to enhancing our services, staffing, and overall resident care. Our goal is to ensure that every aspect of our facility meets the highest standards of quality and care. While we acknowledge the concerns you've raised, please be assured that with the new management, we are dedicated to addressing these areas. We are actively working to improve our staff training and responsiveness, enhance our activities program, and ensure that all personal belongings of residents are cared for appropriately. We value your feedback as it is crucial for our ongoing improvement. We are focused on creating a positive and nurturing environment for all our residents, and we are confident that these changes will significantly improve the experience at our facility. If you have any further concerns or suggestions, we would be more than happy to hear from you. Thank you again for your review, and we look forward to demonstrating our commitment to excellence in care and service. Warm regards, The Team at Villas at San Bernardino


3.0
Anonymous - Family/Friend
Assisted Living
July 25, 2022
Verified Review
Some concerns

My father passed away while living at Villas At San Bernardino and they never called to tell me. A lady from hospice called me, she would normally call me when she was in my dads room. She was at home when she received the news, so she called to tell me she was sorry to hear about my loss, and I was completely unaware. I didn't hear from the staff for a couple days, I just received a text asking how I was doing and that was it. Something I couldn't do was be there everyday because I'm in a different state and the pandemic effected things. There wasn't a lot of communication. I had to do a lot of it over the phone and it was hard to reach him, there were difficulties getting a phone to him. I don't think communication was really good during that time.

Cleanliness

3

Friendliness

3

Meals & Dining

No data collected

Care Services

3

Activities

No data collected

Staff

No data collected

Value for Cost

3

Response from Villas At San Bernardino

February 6, 2024

We appreciate you taking the time to share your experience regarding your father's time at Villas at San Bernardino. Please know that we take your feedback seriously, as it helps us understand and improve the quality of care and communication we provide to our residents and their families. We are deeply committed to maintaining transparent and timely communication with the families of our residents, especially in critical moments. Our staff is being trained to ensure that all necessary information is conveyed promptly and compassionately to family members, particularly in times of emergency or loss. Your feedback is invaluable in guiding our efforts to provide better service. We are dedicated to fostering a community where every resident and their family feel heard, cared for, and kept well informed. Warm regards, The Team at Villas at San Bernardino


4.5
Sharon - Family/Friend
Assisted Living
July 11, 2022
Verified Review
friendly staff

For the most part the staff members there are super friendly, they are very attentive when it comes to our loved ones medication and if something is not going correctly they will immediately call us and notify us and discuss what needs to be done. They have activities to keep them busy and give them the sense of community with one another. They do give the residents a buzzer button to wear around their necks to push when they need assistance, it is nice but a lot of times it does take them quite awhile to respond. They also do not have any medical personnel's on sight (no doctors or nurses). They do have people there on sight to take care of their hygiene, and cleaning but not medical staff - families would have to higher outside help or go to another community that has medical staff on sight.

Response from Villas At San Bernardino

February 6, 2024

Thank you for your thoughtful review of Villas at San Bernardino. We are pleased to hear your positive remarks about our staff's friendliness and attentiveness, especially regarding medication management and communication. Ensuring that our residents feel part of a community through various activities is something we take great pride in. We appreciate your feedback regarding the response time and lack of medical personnel on-site. We are committed to providing timely assistance to our residents and acknowledge that there is room for improvement in this area. Please rest assured that we are continuously striving to enhance our services. We are grateful for your recommendation and the high rating you have given us. Your feedback is crucial in helping us improve and provide the best care and environment for our residents. Warm regards, The Team at Villas at San Bernardino


5.0
Judy M - Family/Friend
Assisted Living
March 31, 2022
Verified Review
You Can Trust Them to Treat Your Loved One Like Family

I would tell others that this is a good place to go. This worth the money and seems to be about the same price as other communities in the area. The director is very good and has strict guidelines about the pandemic in the community. They have activities available; however, I couldn't judge them due to my loved one doesn't participate in them. There is a person that is in charge of decorating for the holidays and celebrations. The food is good, and they have a chef that will make the residents something they will enjoy to eat, if it is not on the menu.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5

Response from Villas At San Bernardino

February 6, 2024

Thank you for sharing such a positive review of Villas at San Bernardino. We are delighted to hear that you hold our community in high regard and feel confident in the care and services we provide. It's heartening to know that you find our facility to be good value for money and comparable in price to other communities in the area. We strive to offer high-quality care and services at a fair and competitive rate. Your commendation of our director and the strict guidelines we have implemented during the pandemic is greatly appreciated. The health and safety of our residents and staff are our top priorities, and we are glad our efforts are noticed and appreciated. We are also pleased to hear your positive remarks about the activities, holiday decorations, and dining options. Our dedicated staff, including those responsible for organizing activities and decorating for holidays, work hard to create an engaging and festive atmosphere for our residents. Moreover, our chef's commitment to preparing enjoyable meals, even those not on the menu, is a testament to our dedication to resident satisfaction and wellbeing. Although your loved one may not participate in the activities, we hope they find other aspects of their experience with us fulfilling and enjoyable. Thank you again for your trust in us to care for your loved one like family. We are committed to maintaining the high standards that have earned us your five-star rating in every category. Warm regards, The Team at Villas at San Bernardino


4.0
anonymous - Toured community
Memory Care
August 11, 2021
Verified Review
My review of Villas At San Bernardino

Our family was able to have an in person tour and from what we were able to see of the community it was very clean and very well kept.

Response from Villas At San Bernardino

February 6, 2024

Thank you for sharing your experience following your tour of Villas at San Bernardino. We are pleased to hear that you found our community to be clean and well-maintained during your visit. Our team works diligently to ensure that our facility not only meets but exceeds the standards of cleanliness and upkeep that families and residents expect from a premier assisted living community. We understand that choosing the right community for a loved one is an important decision, and we are glad that you had the opportunity to visit us in person. Seeing the environment firsthand is crucial in assessing whether it is the right fit for your family's needs. If there are any specific aspects of our community or services that you would like to know more about, or if you have any questions following your tour, please feel free to reach out to us. We are here to provide you with all the information you need to make the best decision for your family. Once again, thank you for considering Villas at San Bernardino. We hope to have the opportunity to welcome you and your loved one into our community. Warm regards, The Team at Villas at San Bernardino


4.0
anonymous - Family/Friend
Assisted Living
December 28, 2020
Verified Review
my review

The only issue I had is that they did not respond when my husband fell for 45 min, He loved the food and the variety that they offered. We were quoted one price but that changed when we moved in, there were additional charges for service we weren't told about.

Cleanliness

5

Friendliness

5

Care Services

2

Activities

No data collected

Staff

5

Value for Cost

4

Response from Villas At San Bernardino

February 6, 2024

Thank you for taking the time to provide feedback on your experience with Villas at San Bernardino. Your insights are invaluable in helping us improve our services and address areas of concern. We are pleased to hear that your husband enjoyed the food and the variety we offer. Our culinary team takes great pride in preparing a diverse and enjoyable menu for our residents. We would like to assure you that, since our new ownership, we have taken significant steps to improve staff responsiveness and training, to ensure that any incidents are handled expeditiously and with the utmost care. We have placed an increased focus on training our staff to respond promptly and appropriately in any given situation, and we are confident that these measures will help us meet our commitment to providing the highest standard of care. Regarding the pricing, we apologize for any confusion or misunderstanding about the costs and additional charges. Transparency in our pricing and services is important to us, and we are taking steps to ensure that all potential fees and services are clearly communicated to residents and their families upfront. We value your feedback, as it is crucial for our ongoing improvement. We are dedicated to creating a positive and supportive environment for all our residents. If you have any further concerns or suggestions, please do not hesitate to reach out to us. Thank you again for your review. We are committed to providing the best care and experience for our residents and their families. Warm regards, The Team at Villas at San Bernardino


5.0
Tracy Lovik - Family/Friend
Memory Care
December 21, 2020
Verified Review
A very caring facility that treats you like family

We have had a great experience with Villas at San Bernardino. We chose this facility at the time because it was closer to family members and it just seemed like it was going to be a better fit for him. The memory care wing was better accessible than others we looked at and the facility is brighter, cleaner, better taken care of. The room sizes were adequate, he was able to get around in his wheelchair easily. Even during covid, they made sure residents were occupied and had things to do. They are a private facility, so they were able to control the coming and going of people better which helped keep residents safe from the virus, they went above and beyond.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected

Response from Villas At San Bernardino

February 6, 2024

Thank you for sharing your positive experience with Villas at San Bernardino. We are delighted to hear that your loved one has had a great experience in our memory care wing. It is our goal to provide a safe, clean, and caring environment for all our residents, and we're glad to know that our efforts resonate with your family's experience. Your comments on the accessibility of our community, especially for residents using wheelchairs, are very much appreciated. We understand how important it is for our residents to move around comfortably and safely, and we're pleased that our room sizes and facility layout met your expectations. We're also glad to hear that our efforts during the COVID-19 pandemic have been effective in keeping our residents safe and engaged. The health and safety of our residents and staff have always been our top priority, and the pandemic has only heightened our commitment to these principles. Your acknowledgment of our staff's dedication and the quality of our meals and dining service is heartwarming. Our team strives to create a family-like atmosphere where every resident feels valued and cared for. Thank you for choosing Villas at San Bernardino and for trusting us to care for your loved one. If you have any additional feedback or need further assistance, please feel free to reach out to us. Warm regards, The Team at Villas at San Bernardino


3.5
DAUGHTER - Family/Friend
Memory Care
July 20, 2020
Verified Review
SAFE PLACE WITH CARING PEOPLE HELPING FAMILIES WITH AGEING PARENTS

My parents have been for 10 months. they are very caring at the Villa. We were able to visit as often as we wanted and my parents were always clean and seemed well cared for. they do have many activities but do not make the clients participate if they do not want to. which in memory are I would prefer they would. during Covid-19 we have gotten to speak and and Face time with my parents every week until the last 2 weeks something has gone wrong. but they are trying to remedy that. It is a good, safe and caring place for my parents. thank you Villas of San Bernardino.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5

Response from Villas At San Bernardino

February 6, 2024

Thank you for your valuable feedback about your experience at Villas at San Bernardino. We're glad to hear that you recognize the care and dedication we offer in our community, particularly towards your parents. We are heartened to know that you consider our community a safe, caring, and welcoming environment. Understanding the importance of cleanliness, proper care, and the provision of various activities, it's rewarding to hear that these aspects are meeting your expectations. Regarding the activities, we strive to balance encouraging participation while respecting the individual preferences of our residents, especially in our memory care program. We believe in offering choices and fostering a sense of independence among our residents, even as we provide supportive care. We understand your concern about the recent challenges in communication during the COVID-19 pandemic. Please know that maintaining consistent and open lines of communication with family members is a priority for us, and we are diligently working to resolve these issues. We aim to ensure that families stay connected with their loved ones, particularly during these challenging times. We appreciate your patience and understanding as we navigate these circumstances, and we are committed to improving and ensuring that you can regularly communicate with your parents. Thank you for your trust in Villas at San Bernardino. We are here to support your family and ensure that your parents receive the best possible care in our community. Warm regards, The Team at Villas at San Bernardino


5.0
C. T. - Family/Friend
Memory Care
June 9, 2020
Verified Review
Very approachable community

My mother liked it there but she was only there a week. The people were all very pleasant and the staff really made an effort to match my mom with people of common interests at meals. My mother was perfectly happy her table companions. The food was delicious. They had many scheduled daily activities, but my mother liked her bingo most. They offer transportation for medical appointments and activities. When my mother arrived they had a flower pot with a welcome sign with mother's name. They has a nice little patio outside for the residents to sit and enjoy. All the resident seemed pretty happy. The director was very hands on.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4

Response from Villas At San Bernardino

February 6, 2024

Thank you for sharing such a positive review of your mother's experience at Villas at San Bernardino. We are thrilled to hear that her time with us, though brief, was pleasant and enjoyable. It's heartening to know that our staff's efforts to create a welcoming and friendly atmosphere were successful. We believe in fostering a sense of community and belonging, and it's wonderful to hear that we were able to match your mother with table companions who shared common interests. Social interactions are key to a fulfilling experience in our community, and we're glad your mother found happiness in these connections. We're also pleased to hear that the food was delicious and that your mother particularly enjoyed her bingo sessions. Offering a variety of activities is important to us, as we want each resident to find something they love doing. Additionally, providing transportation for medical appointments and activities is part of our commitment to ensuring a convenient and comfortable lifestyle for our residents. The personal touches, like the welcome sign and flower pot, are small gestures to make our residents feel special and at home. We're also glad you appreciated the outdoor patio, which is designed to provide a peaceful and enjoyable space for residents. Thank you for your kind words about our director and the overall atmosphere of our community. We take pride in being hands-on and responsive to the needs of our residents and their families. We're grateful for your high ratings in cleanliness, friendliness, care services, and activities. Your feedback on the value for cost is also noted and appreciated, as we continually strive to provide high-quality care at a fair price. Once again, thank you for choosing Villas at San Bernardino for your mother's care. If there's anything more we can do to support your family, please don't hesitate to reach out.


5.0
anonymous - Toured community
Memory Care
November 27, 2019

I loved this place on first impression. It was as homey as assisted living can be. It’s nestled among homes with a neighborhood feel. It was clean and smelled good. The layout inside and out was easy to navigate.I Would live here and feel like my Mom would be safe and well cared for. Hopefully she will agree!????

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Villas At San Bernardino

February 6, 2024

Thank you for sharing your initial impressions from your tour of Villas at San Bernardino. We are delighted to hear that our community made such a positive impact on you. Our goal is to create a space that feels as close to home as possible, and it's wonderful to know that we have achieved this in your eyes. The fact that you appreciated our location, nestled in a neighborhood, along with the cleanliness and pleasant ambiance of our community, is very gratifying. We understand how important these factors are in making both residents and their families feel comfortable and at ease. We're also pleased that you found the layout of our community easy to navigate. We strive to create an environment that is not only welcoming but also functional and accessible for all our residents. Hearing that you would consider Villas at San Bernardino a safe and caring place for your mother is the highest compliment we could receive. We hope that she will feel the same and find our community to be a place where she can enjoy comfort, care, and a fulfilling social life. Thank you again for your kind words and the confidence you've shown in our community. We look forward to the possibility of welcoming your mother to Villas at San Bernardino and making her part of our family here.


3.0
anonymous - Toured community
Memory Care
June 8, 2018

Too expensive.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from Villas At San Bernardino

February 6, 2024

Thank you for taking the time to visit Villas at San Bernardino and for providing your feedback. We understand that the cost of care is an important consideration for families, and we strive to offer high-quality services that represent good value. We continuously work to ensure that our pricing reflects the level of care, services, and amenities we provide. We also compare our rates to other communities in the area to remain competitive. If there are specific budgetary constraints or questions you have, we would be more than happy to discuss them with you and explore possible options that might better suit your needs. Again, thank you for considering Villas at San Bernardino. Please feel free to reach out to us if you have any further questions or if there is anything else we can assist you with. Warm regards, The Team at Villas at San Bernardino


3.0
anonymous - Toured community
Memory Care
January 12, 2017
Verified Review
Expensive living!!

The staff was very friendly and made sure to take there time with my mother and I during our visit. They had a great complex with lots of accommodating amenities available for all of the residents. I just did not feel that it was the right fit for us and was very pricey for what they had to offer.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from Villas At San Bernardino

February 6, 2024

Dear Reviewer, Thank you for taking the time to visit Villas at San Bernardino and for sharing your thoughts. We understand your concerns about cost, as affordability is an important factor for many families. Please know that we are committed to providing high-quality care and services that represent good value. We also continually review our pricing to ensure it is competitive and reflective of the level of care and amenities we offer. If you have any further questions or would like to discuss potential options that might fit your budget, please feel free to reach out to us. We are here to help find the best solution for your needs. Warm regards, The Team at Villas at San Bernardino


5.0
anonymous - Family/Friend
Memory Care
November 23, 2016
LIVING AT THE VILLAS OF SAN BERNARDINO

I have nothing negative to say about this company. My brother was taken care of better than I could have ever done by myself. They cared about what he cared about. They assured him when he had questions. They went out of the way to give us not only what he needed but special little perks too. He was never treated as if he didn't have an opinion. He LOVED the showers because they would wash his back and massage it at the same time... under the hot (not too hot) water. The facility NEVER had an odor of urine (or worse). I could go on and on. I would choose them again... and if I needed a place to live... it would be my first choice for myself too.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Villas At San Bernardino

February 6, 2024

Thank you for sharing such a heartfelt and positive review of your brother's experience at Villas at San Bernardino. We are truly touched by your kind words and are delighted to know that we were able to provide care and comfort to your brother that exceeded your expectations. It's especially rewarding to hear that our staff's attentive and personalized approach made a significant difference in his daily life. We believe that every resident is unique and deserves to be treated with respect and dignity, and it's heartening to know that this philosophy resonated in the care your brother received. The fact that he enjoyed the showers and felt his opinions were valued is a testament to our commitment to creating a nurturing and respectful environment. Additionally, we are pleased that the cleanliness of our facility met your high standards. Your willingness to recommend us and even consider us for yourself speaks volumes, and we are grateful for your trust in our community.


1.0
Edward Wynkoop - Family/Friend
Memory Care
November 16, 2016
[Removed],do not obey laws,violate terms of state license

[Removed] organization. They are currently (11/15/2016)[Removed] my mother who has been diagnosed with alezheimers but whose rights have NOT been terminated by any court. They are denying her ALL contact with family members including phone calls & visits. The San Bernadino police department has REFUSED to enforce the law (Lt. Afruiniti 12:oo pm 11/15/2016). Facility director J[Removed] is aware my mothers rights are legally intact & that her [Removed]. My attorney contacted the omsbudmen who told her I had the RIGHT to visit. Director J[Removed] still refused to allow a visit.A complaint has been filed with the state & legal action is pending.

Cleanliness

1

Friendliness

1

Care Services

0.5

Activities

0.5

Value for Cost

1

Response from Villas At San Bernardino

February 6, 2024

We are committed to providing high-quality care and ensuring the well-being and rights of all our residents. Our team is dedicated to maintaining a supportive and respectful environment for both residents and their families. Please know that we are constantly working to enhance our communication and processes to ensure that we meet the needs and expectations of our residents and their loved ones. We value the trust placed in us to care for family members, and we strive to uphold this trust in every aspect of our service. We are here to listen and address any issues to the best of our ability.


5.0
anonymous - Family/Friend
Memory Care
March 22, 2016
Verified Review
Villas at San Bernardino are wonderful!

They're wonderful! They take care of my Father-in-law, do his laundry, he gets regular meals, he loves the meals, he's healthier, and he seems to be happier there. They welcomed us like family. They have a lot of parties, ice cream socials, he likes playing bingo. He is still mobile and can drive. He feels safe there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Villas At San Bernardino

February 6, 2024

Thank you for sharing such a glowing review of your experience with Villas at San Bernardino. We are overjoyed to hear that your Father-in-law is thriving in our community. Our team's commitment is to provide comprehensive care that not only meets the daily needs of our residents but also enhances their quality of life. It's wonderful to know that he enjoys the meals and finds them to his liking – good nutrition is a cornerstone of good health and well-being. The fact that he is healthier and seems happier is a great testament to the care and environment we strive to provide. We're also pleased to hear that he enjoys the social aspects of our community, like the parties, ice cream socials, and bingo. Activities and socialization play a vital role in keeping our residents engaged and active. Your comments about feeling welcomed like family are particularly heartwarming. We believe in creating a warm and inclusive atmosphere for both residents and their families. Thank you again for your kind words and for trusting us with the care of your Father-in-law. We are committed to continuing to provide a safe, happy, and healthy environment for him and all our residents.


5.0
anonymous - Family/Friend
Memory Care
August 8, 2015
Verified Review
Tons of Activities

There is just a lot of activities. The residents are very involved. The staff actually cares. It is a very good setting for my loved one. They know what they are doing and it is a good value for the money.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Villas At San Bernardino

February 6, 2024

Thank you for taking the time to share your positive feedback about Villas at San Bernardino. We are delighted to hear that you are pleased with the level of activities and involvement we offer for our residents. Our team works hard to create a life enriching and engaging environment, and it's gratifying to know that this aspect of our community has been beneficial and enjoyable for your loved one. We're also thrilled to hear that you've noticed the genuine care our staff has for the residents. We believe that a caring and attentive staff is crucial in creating a supportive and nurturing atmosphere. Your recognition of the good value for the cost is especially appreciated. We strive to provide high-quality care and services that are both effective and affordable. It's wonderful to know that you feel confident in our ability to care for your loved one and that you find our setting suitable for their needs. We are committed to continuing to provide a safe, happy, and engaging community for all our residents. Thank you again for your kind words and for choosing Villas at San Bernardino. If there's anything more we can do to support you and your loved one, please don't hesitate to reach out. Warm regards, The Team at Villas at San Bernardino


Viewing 1-20 out of 22 reviews

Neighborhood around Villas At San Bernardino

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Villas At San Bernardino

Villas At San Bernardino offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Villas At San Bernardino 8.6 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (909) 883-7703 to reach a resident at Villas At San Bernardino.

To reach a resident at Villas At San Bernardino call: (909) 883-7703



Similar communities nearby

Find Senior Living
There are 44 facilities near San Bernardino, CA

Brightwater Senior Living of Highland

28807 Baseline, Highland, CA 92346

$X,XXX+ monthly

8.8
Review Score
56 reviews

Studio, 1bd, 2bd, Semi-Private

Brightwater Senior Living of Highland Brightwater Senior Living of Highland is a luxurious and lovely assisted living community located in Highland, San Bernardino County, California. Our extensive campus and beautiful courtyard of Brightwater Senior Living of Highland are further enhanced thanks...

Plymouth Village

900 Salem Dr, Redlands, CA 92373

$X,XXX+ monthly

5 reviews

Studio, 1bd, 2bd, Semi-Private

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.