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Brookdale Loma Linda

25585 Van Leuven Street, Loma Linda, CA 92354
9.3
Review Score
76 reviews

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Brookdale Loma Linda indoor common area
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8 Photos available
3 Floor plans
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street view of Brookdale Loma Linda
Anonymous - Family/friend
5.0
Brookdale Review

Most of the staff know my brother by name and have appropriate conversations. I have been told that my brother is well liked by the staff. He regularly plays Poker with a group of people, but the BINGO is way too old for him,. A recommendation to Brookdale would be WII sports.... Read more

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About the facility Brookdale Loma Linda

At Brookdale Loma Linda, residents can embrace sunshine, diverse amenities, and assistive services — whenever they’re needed. Are you seeking assistance with medication management, meal preparation, housekeeping, home maintenance, or something more specific? You have many supportive options through our collaborative care partnerships and team’s person-centered care. Our goal is to make residents feel supported, healthy, and fulfilled, and we’re able to do this through our Optimum Life and Ageless Spirit programs. Safety is also a top priority here. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies. Plus, in an effort to reduce viral infections, we’ve recently installed an enhanced air purification system in the common areas. Our goal is to help you live easier. If you need assistance with transportation or would like to find new ways to unwind, we can help. The community library, game room, chapel, and beauty/barber shop are excellent ways to spend your days. Discover the true essence of stress-free and purposeful living when you reside at Brookdale Loma Linda!

Community Services and Amenities

Do you find yourself craving more time for yourself? Now is the time to make that happen. We can help with laundry and small...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Brookdale Loma Linda is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Loma Linda

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Brookdale Loma Linda

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Compare

Brookdale Loma Linda25585 Van Leuven Street, Loma Linda, CA 92354
Sunrise of Canyon Crest5265 Chapala Drive, Riverside, CA 92507
Blossom Grove Alzheimer's Special Care Center11116 New Jersey St, Redlands, CA 92373
Summerfield of Redlands Memory Care1319 Brookside Avenue, Redlands, CA 92373
9.3
Review Score
76 reviews
10
Review Score
42 reviews
9.5
Review Score
23 reviews
9.0
Review Score
19 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
No
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
1
Memory Care

Amenities at Brookdale Loma Linda

Community Details at Brookdale Loma Linda

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian


More on this community


Reviews
for Brookdale Loma Linda

Write a Review
9.3
Review Score
76 reviews

Review Score

76 reviews
9.3

Out of 10


5 star

43%

4 star

41%

3 star

11%

2 star

3%

1 star

4%

A Place for Mom has scored Brookdale Loma Linda with 9.3 out of 10 using our proprietary review score based on 25 reviews in the last 2 years. Over all time, Brookdale Loma Linda has 76 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.2

Friendliness

4.2

Meals & Dining

4.1

Care Services

4.0

Activities

3.9

Staff

4.7

Value for Cost

3.9

Overall Experience
32
31
8
2
3
Date Submitted
5
8
25
Reviewer
6
46
23
0
Care Received
76
1-20 of 76 reviews
Sort by

5.0
Anonymous - Family/Friend
Assisted Living
November 22, 2023
Verified Review
Brookdale Review

Most of the staff know my brother by name and have appropriate conversations. I have been told that my brother is well liked by the staff. He regularly plays Poker with a group of people, but the BINGO is way too old for him,. A recommendation to Brookdale would be WII sports.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

3

Staff

5

Value for Cost

5


1.0
Beware!!!!! - Family/Friend
Assisted Living
October 26, 2023
I WOULD NOT RECOMMEND THIS LOCATION AT ALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I don't even know how this place get anything above a 1 star. This particular Brookdale Loma Linda location beware!!!!! This location is run down, ask for a tour to see the ones that the current residences live in, They're location behind the building has freight trains that travel day and night, so anyone with a back unit will be disturbed. The patio in the rear parking is not very pleasant looking. The food quality has gone way down. Most important, they will do a full on sales job with an enticing affordable rate, then within the first year it will go up without any Doctor assesement. They know once a parent is placed there most times family doesn't move them. This place is a scam!!!!!!!!! The only good thing I can say is most of the staff is friendly, just do not trust management.

Cleanliness

2

Friendliness

3

Meals & Dining

1

Care Services

3

Activities

2

Staff

4

Value for Cost

1

Response from Brookdale Loma Linda

October 30, 2023

We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.


5.0
Diane - Family/Friend
Assisted Living
June 7, 2023
Verified Review
Review for Brookdale Loma Linda

I recommend Brookdale Loma Linda to other families. We picked this community, because of the location, and cleanliness. They are very friendly, and well maintained .

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Toured community
Assisted Living
June 6, 2023
Verified Review
My Tour Experience at Brookdale Loma Linda

We only toured B 3020rookdale and didn't select it because she really didn't need that level of care. Brookdale was also very nice though. Mission Commons was the right fit for her.


5.0
Juanell - Family/Friend
Assisted Living
June 6, 2023
Verified Review
Review for Brookdale Loma Linda

I would recommend it. The people are very sweet. I just wish they would encourage the people to get out of their rooms. We picked this community, because it's close to my loved ones docotors, and other family.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

3


5.0
Ozell - Family/Friend
Assisted Living
May 10, 2023
Verified Review
Sister of a two time resident

My brother is a resident at Brookdale Loma Linda and everything has been great for him here. The staff is very nice, friendly, and helpful. The food is very good. The facility is clean. I would recommend this facility to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
March 27, 2023
Verified Review
Staff that cares

What we really like about the Brookdale Loma Linda community is the friendliness staff - they get 5+ stars, and the value for cost. Based on our experience we would recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
February 17, 2023
Verified Review
Tour experience

I really enjoyed talking to [name removed]. He was extremely and friendly throughout the tour experience. He went above and beyond. I would definitely recommend that others check out Brookdale Loma Linda.


3.0
anonymous - Family/Friend
Assisted Living
November 22, 2022
Verified Review
Not what I expected. The sales pitch exceeded our experience.

They were always understaffed. New hires lacked proper training. The place always had an odor - they need to pull up the carpet and replace with a washable floor that can be sanitized. The shuttle bus trips are very difficult to schedule. Many of our trips had to be hired out by outside service because the staff could not accommodate - however many times I saw the staff departing the empty bus at Brookdale with lunch to go for themselves in their hands. It seems like it was treated as an employee shuttle instead of a patron/resident shuttle. Maintenance was good but residents and family need to repeatedly remind the office to handle the maintenance issues. The social director, [name removed] was not very sociable. Bathrooms are so small and narrow and impossible or extremely difficult to accommodate wheelchairs and walkers. My dad fell multiple times trying to manouver his walker in the bathroom. Brookdales's solution was to remove the bathroom door which resulted in zero privacy and my Dad shared a room with my Mom. It was very unpleasant. Medical management needs oversight. The staff felt it was ok to have a 2 hour window for medical doses however my dad is on a strict schedule. It resulted in multiple falls. Also, many of the evening pills were given in the AM despite the doctor instructions to dose at night.

Cleanliness

2

Friendliness

4

Meals & Dining

4

Care Services

2

Activities

1

Staff

4

Value for Cost

3

Response from Brookdale Loma Linda

December 20, 2022

Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.


5.0
lynn Q - Family/Friend
Assisted Living
November 3, 2022
Verified Review
Feels like a safe community

They had Bingo for the residents. We picked this community because, it wasn't a memory care unit, and they offered a one bedroom apartment, which was available. It felt like a safe place for my loved one. They worked with us during a very difficult time.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Assisted Living
October 25, 2022
Verified Review

We toured this community and it was nice. Our guide was very friendly and helpful, she took her time with us and answered all of our questions. It did feel a little more 'institutional' than some of the other communities and is a little bit older.


4.0
anonymous - Family/Friend
Assisted Living
October 11, 2022
Verified Review
Brookdale is a very nice facility with assisted living to hospice care to meet all needs.

Overall, it's a very nice facility. My loved one is being well taken care of in a safe environment. Recently they lost their chef, and the new chef's food is not to my loved one's liking, although other people do like it.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

4


3.0
anonymous - Family/Friend
Assisted Living
October 6, 2022
Verified Review
our families experience

They really did not tell us to get the things ready that we needed when our loved one was moving in - meaning what we needed from for we could not use and it messed up our plans. Our loved one had two rooms and the AC unit was on the wall in the other room is it was difficult to control the AC and heat in our loved ones bedroom - it was just not the best set up. Also our loved one would have to wait a long time for someone to come and assist and it took them two weeks to do our loved ones laundry when it was supposed to be done every week.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

2

Activities

No data collected

Staff

5

Value for Cost

3

Response from Brookdale Loma Linda

October 10, 2022

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.


5.0
Anonymous - Toured community
Assisted Living
September 29, 2022
Verified Review
Review for Brookdale Loma Linda

I liked the facility. It was a nice facility. The staff was nice. The grounds were nice. it was in a nice and quiet environment. They had a room available but we were not ready to move-in yet.


4.0
Scott - Toured community
Assisted Living
August 2, 2022
Verified Review
My Tour Experience at Brookdale Loma Linda

The Director was really great to work with. The community was too big for my loved one.


5.0
Laura - Family/Friend
Assisted Living
June 23, 2022
Verified Review
Really nice facility just could not afford

Brookdale Loma Linda is a very nice community, it really gives off that hotel concierge environment. Right when our family walked in for the tour we were impressed and liked it right away. The two sales coordinators [name removed] and [name removed] were really trying to work with us on our budget but just after awhile due to our loved ones level of care became to much and we are having to move him. We really wish he could stay at Brookdale because the staff have properly taken care of him and the community is very safe.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
June 1, 2022
Verified Review
A Safe Caring Place

I like Brookdale Loma Linda; it's been good and the community is clean. My loved one is getting really good care there.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

3


5.0
Suzie - Family/Friend
Assisted Living
May 17, 2022
Verified Review
A wonderful place for mom

Our loved one really enjoys the meals but sometimes the dining service can be a slower just to be understaffed. However she loves the dining hall experience and the people that work there. Our loved one does not always participate in the activities but they do seem fine. We think the value for the money is wonderful - the pricing is good and it has been an awesome experience. Overall we have been very happy and we would absolutely recommend Brookdale Loma Linda to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

4.5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Judy M - Family/Friend
Assisted Living
March 31, 2022
Verified Review
My Tour Experience at Brookdale Loma Linda

This was a very nice community with genuine and friendly people. It was too far for friends and family to visit our loved one. This was the only drawback.


4.0
L.M. - Family/Friend
Assisted Living
March 24, 2022
Verified Review
positive community interaction for mom

my mom is currently at Brookdale Loma Linda, and she really likes it there. the only complaints she has is that it is an older building so sometimes they take a bit longer than anticipated to fulfill maintenance requests. the building itself also needs some upkeep, but we're understanding of the fact that there isn't much they can do about that. she's also made some comments about the food; while it's not horrible, it does lack flavor at times. I did remind her that not every resident can have salt or foods high in sodium, so we're understanding of that as well. on the other hand, there's a piano in the lobby and she gets to play it everyday. my mom is still very independent and does not have a need for a high level of care. she went to Brookdale for the socialization and she is definitely receiving that. she's very involved with the activities and with the other residents. overall, she's happy and the amount of community interaction is a positive.


Viewing 1-20 out of 76 reviews

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Frequently Asked Questions about Brookdale Loma Linda

Brookdale Loma Linda offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Loma Linda 9.3 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (909) 796-5421 to reach a resident at Brookdale Loma Linda.

To reach a resident at Brookdale Loma Linda call: (909) 796-5421



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.