Summerfield of Redlands Memory Care

My mother is currently a resident at Summerfield of Redlands Memory Care. Everything about our experience at this facility has been great so far. The cleanliness and friendliness is great. The staff and care services are also great. This facility is the place to go. I would recommend this facility to family and friends.

My only negatives would be with finding caregivers among the facility. I frequently had to go searching for them when needed. It seemed there weren't enough of them around in her area to give mom the care I expected when going there. When I could find someone, they were good. No comment on activities since my mom didn't participate, her choice.

So far I've already told people that I had such peace about the facility after my first visit. And also after making the decision to place my loved one there. Many people have told me that they have only heard good things about Summerfield when I tell them Mom is there. Mom has adjusted well, and I feel confident she is being taking care of with lots of care.

Summerfield of Redlands is a beautiful facility, and the staff work very hard to meet the residents' needs.

Of course, they could always use more staff- It did seem like they were under staffed and over worked- But that seems to be a very common problem. Doors for the residents were always locked. And I am not sure that is good. Also when we got there. It took a very long time to get a key to the room. Our favorite really was the activities. Very enjoyable and engaging for all the residents .

The staff have all been really nice. We picked this community because, the staff was really nice, I liked the cleanliness, decor, the way it's fixed up. I also like the activites room and the fact that my loved one has their own room. It would be nice if they did more, wellness checks on the residents. They make the move in process so easy, the people were friendly, the activities lady was really lovely, and pushes the residents to get invloved. Overall, it's expensive but has been a good experience.

They are really working hard to try to improve communication with families as well as the activities that are provided for the residents. They do not have enough staffing for what they are trying to do. There has been a lot of staff turnover and right before we moved in there was new management that took over. We have heard they do not have as much staff as before. People that had been there for a while also said there has been a big increase in the pricing.

We had a nice tour experience with Summerfield of Redlands Memory Care, but it just not what we needed. It is more for individuals who have severe memory care issues. All of the doors were locked and we just felt confined. My loved one was not on this level. The people were all very nice it was just not a good fit.

This was horrible and would never place my loved one here. It felt like a looney bin.

Compared to other places, this one was excellent. I felt really good about the place and people.

My husband was only there for a week for Respite care. The only thing he didn't like was people that live there wandered in his room and were very persistent in staying. Always took a staff member to get them to leave. He said food was very good. The staff was always friendly and helpful.

Dad needed a locked facility and 24 hour care. He had escaped his home several times in the middle of the night prompting our decision to find a memory care facility for him. At Somerford, he has not felt the need to "escape" once since he's been there. At Somerford, he feels "safe and relaxed"....his very own words. The "circular" layout of the halls, the pleasantly decorated rooms and the beautiful gardens give the facility a very open feeling. The staff is also very friendly and kind. They know how to motivate without being "pushy." Everyone, including the maintenance and administrative staff, keeps an eye on the residents throughout the day, gently redirecting as necessary. I also like having nurses on staff 24/7. Just remember that if your loved one needs medical attention in the ER or urgent care, you will need to accompany them. No one will accompany them from the facility. Unfortunately, I was in the ER a lot.

Large facility.Staff was engaged and friendly.Large common area (+ add'l rooms) for activities, meals, television. Access to large outside patio area w/ room to sit and access to walking paths. Entire area inside and out very secure for entry and exit. Cons - resident rooms nice however they were extended hallways off the main common area. All were exactly the same and felt like it would be confusing for memory residents to find their way. Identification for each room was a memory box outside the resident door containing personal momentos. Mom is too advanced for this to be effictive. Most expensive facility toured.

My husband is here now and I love it! The nurses and staffing are on top of everything. They communicate greatly with the doctors that are affiliated, with each other and with me. They're very attentive, I find, to all the residents. They know what's going on all the time - I don't know how the do it. I'm very pleased.

I went to go see it but I didn't get as far as seeing a room or anything. I know it was like $1000 more than the other place we were looking at and I just didn't get the same feeling when I walked in there. They were redecorating and repainting so it was a bit of a mess. The staff was nice but I guess it just was not a good time to assess the office.

We had a pretty negative experience there. Part of it was just due to the medications that my wife was being given. She was agitated all the time and I just didn't feel like the staff could keep up with her. It just didn't work out for us.

We did not like the way this community was setup. The rooms are grouped together like a wagon wheel and you either come out or make a left or a right to get to the center. This setup seems like it would be confusing for our loved one. They also took me into a community room when they had just opened it for the day and it already smelled like urine. If the room was just opened for the day it shouldn't have that odor. The community was also just too big for what we were wanted.

Beautiful and perfect. Price may be a difficulty if long term placement.

Very wonderful people and the residents seem so happy . Was nice to the see the folks who work here, engaging with the residents and lvoing their jobs! Awesome!