Villa Palazzo

1260 Hightower Trail, Atlanta, GA 30318

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About the community

At Villa Palazzo, our pet friendly senior living community, delivers compassionate care while helping our residents with their daily routine. We develop individual care plans to meet the needs of each resident, and a full-time licensed nurse is available 24 hours a day to provide clinical oversight and coordination of care. Our residents engage in a variety of community activities, such as Friday Happy Hour, daily exercise classes, Bingo, and devotional services, along with plenty of shopping, dining and scenic excursions. The beautifully landscaped grounds provide a picturesque backdrop to the well maintained community. Contact us to learn more about our senior living community today.
Our adjacent Memory Care community provides high quality memory care to seniors with Alzheimer's and Dementia. Having this continuum of care provides peace of mind and comfort to residents by knowing they can stay in a familiar environment if the need arises.

Senior Housing Types

Assisted living
Memory care

Pricing at Villa Palazzo

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Podiatrist
Dentist
Ask an A Place for Mom advisor at no cost.

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(877) 345-1716

Meals & Dining

Meals provided
Guest meals
International cuisine
Professional chef

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units

Community Amenities

On-site dining options

Café or bistro
Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Pets

Dogs allowed
Cats allowed

Common areas

Private bath
Outdoor common areas
Indoor common areas
Main street shops

Recreational areas

Arts and crafts center
Billiards lounge
Fitness center
Game room

Services

Housekeeping
Beautician
Grocery shopping and errands
Laundry service / drycleaning

Memory care services

Secured community
Designed specifically to accommodate memory loss
Memory care only community
Enclosed courtyard

Activities

Devotional activities on-site
Devotional activities offsite
Art classes
Cooking classes

Reviews

3.8

(41 reviews)

Write a Review

Cleanliness

4.1

Care services

3.8

Staff

4.8

Meals & dining

4.3

Activities

4.0

Value for cost

3.9

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1-20 of 41 reviews

4.0
April 27, 2021
Anonymous - Toured community

Very nice place and amenities.


4.0
March 29, 2021
anonymous - Child of resident/client
I would recommend

We are very happy with Sandy Springs Place. My dad does seem happy here. I think it is very nice facility, it is more like an apartment feel and not so much institutional feeling which is very nice. I would recommend to others who are looking.


4.0
February 15, 2021
Veronica - Child of resident/client
A Great Safe Smaller Community for Your Parents to be at

My loved one loves this community. It is a smaller community. They answer questions in a timely manner. Personal care is important to the community


5.0
January 29, 2021
Lori F - Loved one of resident/client
Verified Review
Good experience

We chose Sandy Springs Place because the staff was very courteous and they gave us a nice virtual tour. They were very friendly and seemed concerned about my cousins well being. They were always on top of things and would always call me if anything was wrong. The room sizes here were adequate for her needs. Overall, I would definitely recommend to others.


3.0
December 28, 2020
John A - Child of resident/client
Verified Review
They need to hire more and better people

The rooms were adequate in size, however our biggest problem was that they did not clean the community that frequent so at times there would be fowl smells in the hallways. Also the residents are given a button to press if they need help, but it would take the staff a long time to respond to when our loved one would push the button.


4.5
November 11, 2020
Anonymous - Loved one of resident/client
my review of sandy springs assisted living

The room sizes were generous and the layout was good. Sometimes my loved one loves the food and sometimes she doesn't. I really do like this community and the staff is very friendly and accommodating. I would definitely recommend this community


1.0
November 2, 2020
Anonymous - Loved one of resident/client
Beware

Sandy Springs Place is very clean, however at the moment the management could be improved and they are completely understaffed. this community does have potential to be a great place, it just needs quite a bit of improvements.


4.0
September 24, 2020
Anonymous - Loved one of resident/client
I would recommend

We chose Sandy Springs because it was clean and the price was affordable. The rooms are good sized. The staff members take very good care of my husband and all the other residents. They are all very friendly every time you call or you need something. I would recommend this community.


3.0
September 18, 2020
Eric. B - Loved one of resident/client
A nice facility, but needs more attention to resident care.

The facility was kept pretty clean, however we wished our loved ones room could of used the same attention the community received when it came to cleaning. The staff generally cared about the residents, however there were time we had to make request to get his room cleaned or get him changed. We don't think there was enough follow up attention, we think they could of done a better job staying on top of the residents who needed more assistance. Although when we first visited we really liked the overall physical appearance of this community, it looked like a nice place to live. The individuals we dealt with at that time were very helpful and passionate about the residents. The food was okay, it wasn't terrible. For holidays like Memorial Day they would have cook out. The rooms are this community overall are good size.


5.0
September 1, 2020
Anonymous - Loved one of resident/client
A special memory care facility.

They have limited their activities due to COVID, but right now they let families or friends make reservations over the phone to come visit and sit outside on the patio. This community has an excellent staff, our loved one is very happy there. It's designed as a memory care facility, it has an excellent floor plan which is one reason we picked this community. It is very accessible for everyone. We would rate the food at this community about a four out of five. The rooms are purposefully small since it is a memory care facility, but they are adequate in size, however you do have to provide your own furniture. Each room has there own AC/heating unit. Not only is Sandy Spring a memory care community, they also have assisted living.


4.0
May 16, 2020
Anonymous - Loved one of resident/client
Verified Review
The team is caring, responsive, proactive!

The community overall is great. The staff is extremely attentive and caring. They are very proactive with my dad and his care. The culture and moral of the community that exists within the staff is great. My father infrequently smokes, and the manager personally called and suggested ways to help ease him off of it since it is a no smoking community. This really speaks to how caring and dedicated he is as a manager. The whole experience with Sandy Springs has been great. We had another family member move into this community as well and her experience has also been pretty positive overall. Can't say enough nice things about Sandy Springs!


4.0
April 23, 2020
Robert - Loved one of resident/client
Verified Review
Convenient Location

Sandy Springs Place is in a convenient location. Staff does their best to assist resident with their needs. Rooms are a decent size, they have units for one and two people. Food always smells good whenever I visit.


5.0
January 15, 2020
Anonymous - Toured community

Very Nice!!!


4.0
September 29, 2019
Anonymous - Toured community

Sandy Springs Place-PC is a beautiful place, bright and clean. The rooms are sizable and comfortable. The accomadations and amenities are plentiful. The staff I saw were pleasant and courteous and assured residents readily. All the residents were dressed, neat and clean. I was very pleased with my visit.


3.0
May 29, 2019
Anonymous - Loved one of resident/client
Mixed reviews

The nurses seem to spend a lot of time on their phones. Sometimes you get a really good person. But a lot of times they just seem like they don't want to be bothered. Sometimes it's hard to find staff members. I went to visit my dad and didn't see a staff member for about 30 minutes.

Response from Villa Palazzo

June 3, 2019

We are saddened to see this, as the care of our residents is always our top priority. We will certainly use this feedback constructively, and don't hesitate to reach out to community leadership directly if you have any concerns. Thank you.


2.5
April 21, 2019
Anonymous - Loved one of resident/client
Verified Review
This is a very large personal care home-not an assisted living facility.

This facility IS NOT an assisted living facility but they will say they provide assisted living. Make sure you are educated in the difference between a personal care home (which is what they are and put themselves out to be) and an assisted living facility, at least in Georgia, so your expectations are realistic. The difference significantly impacts the required staff qualifications and accountability. The following website can provide good, unbiased information that might help guide you in making the right decision. It is important you know what you are getting for your money and your loved one. [removed]


5.0
November 12, 2018
Anonymous - Loved one of resident/client

Clean and friendly. Nice facility. Responsive to concerns.

Response from Villa Palazzo

March 21, 2019

Thanks for your feedback!


1.5
November 10, 2018
Anonymous - Loved one of resident/client
Verified Review
Disappointing experience for my mother

Disappointing experience. Food is really poor to the point it makes my mother ill. Laundry and room cleaning are inconsistent. I have had to clean it myself and take her laundry to be cleaned. She has pushed her call button for assistance and it can take hours for them to respond. On top of that they raised her rates 9% in less than one year and acted like they were doing me a favor. My mother has lived there less than a year and I believe we are on the fourth director. It’s a revolving door of staff. We are looking to leave (as are others). Would not recommend.


0.5
October 19, 2018
Cameron J - Loved one of resident/client
Not a Good Place for Loved Ones

Enlivant’s Sandy Springs Place is a horrible place for a loved one. My family member has been there for several years, and the place has consistently deteriorated. Last year, there were three – yes, three -- rent increases, and the services are increasingly getting worse. Food is a major issue. It is barely palatable and certainly not nutritious. Residents complain, their families complain, but nothing changes. Vegetables are few and far between. Salads consist of iceberg lettuce, the cheapest, least nutritional lettuce. For $4,000-plus per month, a resident should not need to purchase food on their own so that they do not go to bed hungry. When I complained to a kitchen worker about the portion given to my family member -- a portion which would not have satisfied a five-year-old child -- the worker said she was trying to have enough to go around. I have complained to directors on numerous occasions about the food, but they are never around long enough to implement any worthwhile changes. The facility can’t seem to keep their staff. I have lost count on the number of directors that have come and gone in the past three years. Turnover is even higher among kitchen and other support staff. Staff members [Name removed] and [Name removed] have been there longer than anyone, and they are great. The facility was bought by Enlivant a couple of years ago, and great changes were promised. Changes were made, but they were hardly improvements. Residents must now line up outside the dining room and wait to enter, whereas in the past, the dining room was always open, and they could simply walk in and have a seat. Meal orders are taken in advance, but that doesn’t speed up the serving process. I have witnessed residents wait 40-50 minutes to be served. During one particular lunch, a wheelchair-bound resident asked servers numerous times when he would receive his meal. I watched another resident wait more than 50 minutes for her food. She is one of the long-term residents, and I went to her table to speak. She barely acknowledged me because her attention was focused on the kitchen. One of her table mates said meekly, “I won’t leave. I will just wait.” It is simply heartbreaking to see how the elderly are mistreated at this facility. Enlivant’s tagline is “Where Senior Living Thrives.” That’s a lie. The only ones thriving are Enlivant as they head to the bank each month.

Response from Villa Palazzo

March 21, 2019

Cameron - we are so sorry to hear about your experience with us. Indeed, taking over a community comes with its challenges and I'm sorry that hasn't been seamless for you and your mother. We certainly appreciate the feedback and will be sure to relay that to the management team. In the meantime, please feel free to contact our Enlivant Cares Resident Line to discuss this further.


0.5
October 19, 2018
Cameron J
Horrible Place for Elderly Loved Ones

Enlivant’s Sandy Springs Place is a horrible place for a loved one. My family member has been there for several years, and the place has consistently deteriorated. Last year, there were three – yes, three -- rent increases, and the services are increasingly getting worse. Food is a major issue. It is barely palatable and certainly not nutritious. Residents complain, their families complain, but nothing changes. Vegetables are few and far between. Salads consist of iceberg lettuce, the cheapest, least nutritional lettuce. For $4,000-plus per month, a resident should not need to purchase food on their own so that they do not go to bed hungry. When I complained to a kitchen worker about the portion given to my family member -- a portion which would not have satisfied a five-year-old child -- the worker said she was trying to have enough to go around. I have complained to directors on numerous occasions about the food, but they are never around long enough to implement any worthwhile changes. The facility can’t seem to keep their staff. I have lost count on the number of directors that have come and gone in the past three years. Turnover is even higher among kitchen and other support staff. The facility was bought by Enlivant a couple of years ago, and great changes were promised. Changes were made, but they were hardly improvements. Residents must now line up outside the dining room and wait to enter, whereas in the past, the dining room was always open, and they could simply walk in and have a seat. Meal orders are taken in advance, but that doesn’t speed up the serving process. I have witnessed residents wait 40-50 minutes to be served. During one particular lunch, a wheelchair-bound resident asked servers numerous times when he would receive his meal. I watched another resident wait more than 50 minutes for her food. She is one of the long-term residents, and I went to her table to speak. She barely acknowledged me because her attention was focused on the kitchen. One of her table mates said meekly, “I won’t leave. I will just wait.” It is simply heartbreaking to see how the elderly are mistreated at this facility. Enlivant’s tagline is “Where Senior Living Thrives.” That’s a lie. The only ones thriving are Enlivant as they head to the bank each month.


Frequently asked questions about Villa Palazzo

Villa Palazzo offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Villa Palazzo has received an average review rating of 3.82 based on 20 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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