Magnolia Place of Roswell

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The community is inefficient and has unpredictable care. The community is unresponsive to feedback, and the nursing staff is unavailable and inaccurate and their record-keeping is not good. They are not an advocate for the residence. The pricing was higher than other communities in the area. I would not recommend this community until there are major changes.

I would tell people it is a good community, and I would recommend others come here. The room is nice and safe. The people at this community are nice and caring. The property that the community sits on is very pretty with lots of trees.

We chose this community because of the location as well as the flexibility of care. My brothers apartment is reasonably sized based on some others that I saw. My favorite part about this facility is that we know that he is receiving good care. I would recommend Magnolia Place of Roswell.

I have been overwhelmingly pleased with the level of care my dad has received at Magnolia Place. I also feel that he is in the safest and best possible environment even in the climate of Covid-19. Communications from Magnolia Place are comprehensive and consistent. I'd recommend M.P. to anyone whose loved one needs care outside their home.

from the bottom of my heart. My Grandma is so loved!

My mother currently lives in Memory Care and we have been so happy here. The staff love Mama like I would. The food is good and the new renovation is beautiful. Nothing fancy. Just pure love of what they do for the elderly.

My loved one has resided at Magnolia Place for 3 years in assisted living and memory care. The staff is wonderful, caring and always available to me. I highly recommend Magnolia Place for their care as well as their knowledge for dealing with dementia residents. The food is wonderful. The many choices of food is especially helpful for assisted living residents. I have full confidence in the med techs and senior staff. I highly recommend Magnolia Place Roswell.

We were originally happy with this facility, two years ago, but have become frustrated with Friday night calls regarding needed medications, finding out we were paying for items not being included in her care, and the cleanliness. The past several months the place has begun to stink and it has gotten to the point I can barley walk down the halls upstairs.

When I chose this place 3.5 yrs ago I was told they had an activity monitor button so you could be assured your loved one was up and going every day. FALSE . Your family member could be in their apt for a week and never be checked on. If they don't show up for meals, no one checks on them. They would be "found" when the apt was cleaned, once a week. Outside doors are not secure. I have reported this for the past two yrs. Nothing is done. Facility is poorly maintained, no money is spent to make sure facility is safe. Elevators fail on regular basis. Fire drills are a joke. Brookdale doesn't mind raising rent EVERY year while services go down. Mom is 92 and doesn't want to move. I've installed cameras in her apt, go over every day. If you can't constantly monitor your family member, DON'T CHOSE THIS FACILITY.

Brookdale Big Creek Roswell was a nice community. The director was very knowledgeable and helped me with all of my questions. We really enjoyed the tour. My parents ended up choosing a community that was closer to their home.