Truewood by Merrill, Vancouver

5 for everything! What I like the most about the Truewood by Merrill, Vancouver community is the friendly residents living here as well as the friendly staff members. I would recommend this community based on my experience so far.

Everyone and everything about the Truewood by Merrill, Vancouver community was great, and that was because everyone was so accommodating. They don't offer medical care, but since they were so accommodating we still give the quality of care services a 5.

The manager, [name removed], and office manager, [name removed], have always been very available and responsive to questions and providing guidance. [name removed], the sales person, takes time to speak with mom and she enjoys those interactions. Maintenance and house keeping also are great. She feels safe there and that's the most important thing.

I really have found Truewood to be an excellent place to live for me. The staff are all very friendly and are always willing to take that extra step to help anyone out. The residents are friendly and we all enjoy talking with each at meals and other activities. There is a lot to keep us busy. Four or five different types of card games, pool, a library, pianos, in house musical talent, Bean Bag Baseball, TED talks just started up, Bingo, a Reading club, matinees on Sunday, worship services, a sewing group, arts and crafts, bus trips and outside entertainment comes in on Tuesdays. We are always looking for more ways to have fun. I know I have left some things off because they are to numerous to mention. I must mention how great the food is especially around holidays. I thought I would use my kitchen more than I do, however the dining room is the choice to socialize, with tasty food and great company. This is the second independent living community I have lived in and this is top notch.

Truewood by Merrill Vancouver is a great place to reside, with friendly staff, friendly residents, and good food and activities.

They have changed ownership since we have been here so it has gone downhill. Initially I would have rated it a 5 in the beginning, the gal we met with made a lot of promises in order to get us to sign and it ended up those things were not offered at all. The facility itself is great and my loved one loves the apartment, but it has not been what we thought it was going to be.

I would tell others that the community and personnel are excellent. There is always something that I like to choose from for meals. There are card games, bean bag baseball, swimming, weight room, balance training and more that are some of the activities offered.

I really liked The Bedford. I liked the amenities, and the fact that it was a little bit bigger place. The apartments were also a little bigger than other places we looked. I really enjoyed talking with the person who walked me through on the tour. It was just the money that was an issue. But they suggested one of their subsidiary communities, which our loved one ended up moving into.

The dining is pretty restricted due to covid, and when it comes to the food they use low fat supplements like aspartame. It is just not up to par. The staff members are great, outstanding and very friendly.

First impression was we thought it was very lovely, and the people were very friendly. We saw three other facilities and there was really no competition when it came to the Bedford. We thought it was the best place for our money and our loved one was most comfortable living here which is most important. We were really impressed with all the activities they offered, however due to COVID they have been limited.

The kitchen situation is nothing short of abominable. Very little fresh food. Most food is canned, boxed, or frozen... poor quality and coded with fat and grease. There are few healthy options ie fish. Maintenance is reliable. The place is clean. I like the location; fairly quiet streets and close to shopping options. They have stopped services; yet keep charging full rent.

Studio apts viewed. Nice residential neighborhood. Full utilities in rent. Convenient to medical and shopping resources.

You people must be delusional. The food you serve is generally not eatable. Your maintenance is going down hill. The value of your product is sorely lacking. What you purport to be and what you deliver is polar opposite.

I am assured that my mother is getting continued excellent care without having to do unannounced checks on the Bedford. We, of the family, have elevated appreciation for the loving care.

We couldn’t be more pleased with the Bedford. They provide the most caring & professional atmosphere for their residents than any place around. [name removed] is an incredible manager & she has our greatest respect. The property is always beautifully decorated & so clean & inviting. Our sister had been there almost 3 years & we have never had a complaint. We want to thank each one of the staff for all they do. We know it takes a community of caring people to make the Bedford what it is!! Thanks again!!

I really like living here. Everyone is very friendly, both the staff and the residents. It's also great not to have to cook or clean my apartment.

Really liked The Bedford It’s beautiful! [Name removed] is AMAZING!!!

I love it here and the apartment is great. The food is less than desirable because of the small portions and they don’t have much of a variety to choose from but other than that everything’s fine. The staff is very good and they’re easy to communicate with. The activities they provide are knitting, sewing, swimming, and billiards. Housekeeping comes by once a week to work on the bathroom and vacuum the apartment. The other residents are fine, they seem friendly. I prefer being in a larger place and this place is better for me. The price I pay is all inclusive. I would recommend them.

My Dad likes this place but he is trended healthwise towards some form of assisted living if his eyesight does not hold up. We will look at this option if his health improves.

Very clean, friendly staff very caring, seemed like a nice place to live