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Truewood by Merrill, Keller

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200 Keller Smithfield Rd S, Keller, TX 76248

7.4
Review score
76 reviews
Add review
7.4
Review score
76 reviews
5 star
83%
4 star
8%
3 star
1%
2 star
3%
1 star
5%
See all reviews
8.8
Review score
2450 reviews
65 facilities
For pricing & availability:
(866) 374-4058
Truewood by Merrill, Keller
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Truewood by Merrill, Keller community exterior
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Anonymous
-
Family/friend
4.5
Recommend this homelike friendly facility
Smaller and more homey than the larger facilities we looked at. Staff seem to be very caring and patient. The cost for memory care is all inclusive as opposed to paying rent and then additional care fees, which is nice. The overall and value i didn't give a full 5 because the rooms are

About the facility
Truewood by Merrill, Keller

If you’re looking for a peaceful yet fulfilling retirement, Truewood by Merrill is for you. Located less than an hour’s drive from Fort Worth and Dallas, your favorite attractions are still within reach. The lodge-style building provides a perfect escape from the hustle and bustle of big city life. The combination of care and amenities is unmatched. Come experience it for yourself!

This community is nestled near Keller Parkway, offering plenty of options for dining, shopping, and entertainment. Residents can also enjoy the fresh air at the nearby parks or country club. Choose from lifestyle options including independent living, assisted living, and memory care to help accommodate your unique lifestyle.

Community Services and Amenities

The community believes in building strong connections between residents, their families, and staff, so they do their best to nurture a friendly environment. The community offers 24-hour staffing, on-site registered nurses, licensed practical nurses, and full-time concierge services to help ensure each resident is properly cared for. The team also aims to take care of daily tasks by offering regular housekeeping and on-site maintenance services. The cooking is also taken care of by in-house chefs who provide nutritious, savory meals daily. Residents can choose to enjoy meals...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Truewood by Merrill, Keller

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Truewood by Merrill, Keller

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Truewood by Merrill, Keller community exterior
Truewood by Merrill, Keller

200 Keller Smithfield Rd S, Keller, TX 76248

Meadowood Assisted Living and Memory Care community exterior
Meadowood Assisted Living and Memory Care

4545 Merlot Ave, Grapevine, TX 76051

Avalon Memory Care - Keller community exterior
Avalon Memory Care - Keller

1137 Rufe Snow Dr, Keller, TX 76248

Whitley Place
Whitley Place

800 Whitley Road, Keller, TX 76248

7.4
Review score
76 reviews
7.4
Review score
76 reviews
5 star
83%
4 star
8%
3 star
1%
2 star
3%
1 star
5%
9.7
Review score
76 reviews
9.7
Review score
76 reviews
5 star
71%
4 star
21%
3 star
1%
2 star
3%
1 star
4%
9.0
Review score
36 reviews
9.0
Review score
36 reviews
5 star
66%
4 star
17%
3 star
6%
2 star
3%
1 star
8%
8.9
Review score
58 reviews
8.9
Review score
58 reviews
5 star
41%
4 star
31%
3 star
16%
2 star
9%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Truewood by Merrill, Keller

Healthcare Services

  • Diabetic Care
  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Professional Chef
  • Pureed Meals
  • Low / No Sodium
  • Meals Provided
  • Guest Meals
  • Restaurant Style Dining

Room Amenities

  • Ground Floor Units
  • Garden View
  • Air Conditioned
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Private patio, deck, or balcony
  • Handicap Accessible
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Private Bath
  • TV Lounge
  • Outdoor Common Areas
  • Meeting Room
  • Outside Patio
  • Central Fireplace
  • Library
  • Barber Shop
  • Indoor Common Areas
  • Beauty Salon

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ
  • Game Room
  • Movie or Theater Room
  • Raised Garden Beds
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Cards / Pinochle Club
  • Live Well Programs
  • Trivia Games
  • Wii Bowling
  • Activities On-site
  • Stretching Classes
  • Men's Club
  • Live Musical Performances
  • Light Therapy Programs
  • Visiting Chaplain or Priest
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Devotional Activities Offsite
  • Walking Club
  • Community Service Organizations
  • Christian Services
  • Happy Hour
  • Art Classes
  • Devotional Activities On-Site
  • Live Dance or Theater Performances
  • Birthday Parties
  • Holiday Parties
  • Karaoke
  • Choir / Singing Club
  • Brain fitness / Dakim
  • Reminiscence Programs
  • Book Club
  • Intergenerational Programs
  • Bridge Club
  • Forever Fit
  • Day Trips and Outings
  • Montessori Programs
  • Current Events Club
  • Other Religious Services
  • Catholic Services
  • Bible Study Group
  • Dances
  • Yoga / Chair Yoga
  • Gardening Club
  • Activities Off-site

Reviews

for Truewood by Merrill, Keller

7.4Review score76 reviews
7.4
Review score
76 reviews
5 star
83%
4 star
8%
3 star
1%
2 star
3%
1 star
5%
Merrill Gardens
8.8
Review score2450 reviews65 communities
Write a review
A Place for Mom has scored Truewood by Merrill, Keller with 7.4 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Truewood by Merrill, Keller has 76 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.8
Friendliness
4.6
Care Services
4.5
Staff
4.6
Meals & Dining
4.5
Activities
4.6
Value for Cost
4.5
A Place for Mom has scored Truewood by Merrill, Keller with 7.4 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Truewood by Merrill, Keller has 76 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Merrill Gardens
8.8
Review score2450 reviews65 communities
Logo for Merrill Gardens
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 76 reviews
Anonymous - Family/friend
Memory Care
March 28, 2024
2.0
Not a True Memory Care
The memory care unit was not as presented. I was told there were activities for residents, but upon every visit, at various times of day and night, residents, often appearing drugged, were seated in wheelchairs in front of the TV. Because of some typical Alzheimer's behaviors exhibited by my loved one, along with only two staff working at night, I was told I had to hire around the clock "sitters" at $[removed] an hour in addition to the almost $[removed] I was paying for so-called "memory care." That would have been around $[removed] per month total! Fortunately, I was able to find an actual memory care facility that truly knew how to care for Alzheimer's patients. They knew how to deal with behaviors without forcing families to pay extra for "sitters." They also provided everything including furniture down to toilet paper! Also, the new place was about $[removed] a month less for much better professional care. They actually had lots of activities every day! I felt blessed to find a much better place!
Cleanliness
3
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
4
Activities
1
Value for Cost
1
Response from Truewood by Merrill, Keller
April 6, 2024
Hi There, thank you for this feedback and we are sorry to hear that it was not a good experience for your loved one. It's great to hear that you have found a place more suitable. If you wish to speak further about your experience with us, please don't hesitate to email shilpap@merrillgardens.com.
Anonymous - Family/friend
Memory Care
February 14, 2024
4.5
Verified Review
Recommend this homelike friendly facility
Smaller and more homey than the larger facilities we looked at. Staff seem to be very caring and patient. The cost for memory care is all inclusive as opposed to paying rent and then additional care fees, which is nice. The overall and value i didn't give a full 5 because the rooms are quite small in the memory care unit.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4.5
Activities
5
Value for Cost
4.5
Response from Truewood by Merrill, Keller
February 27, 2024
Hi there, thank you for taking the time to leave us this review! Please let us know if we can do anything else moving forward.
Anonymous - Family/friend
Memory Care
August 8, 2023
5.0
Verified Review
Great community for loved ones
Everyone at the Truewood by Merrill, Keller, community is so friendly and based on the experience we have had so far with this community, we would recommend them to other families who are looking for a place for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Keller
August 9, 2023
Thank you for taking the time to leave us a review! We appreciate you sharing your experience, and your recommendation of our community to others is greatly appreciated. Please don't hesitate to reach out if you ever need anything.
anonymous - Toured community
Assisted Living
March 21, 2023
4.0
Verified Review
Truewood Tour
We toured with Truewood by Merrill in Keller and thought it was a very nice facility. The reason we did not choose it was because we did not like the multiple levels and floors. We thought that could be very confusing especially for dementia residents.
Response from Truewood by Merrill, Keller
March 23, 2023
Thank you for taking the time to leave us this review! We appreciate your feedback after touring our community and have made sure to share it with our community team. Please don't hesitate to reach out if you ever need anything.
Amy Johansen - Family/friend
Memory Care
February 20, 2023
1.0
“misplaced” diamond ring
My mother’s diamond ring was “misplaced” from her right finger. She is in memory care, has had a stroke, and doesn’t talk or walk anymore. Her rings were very tight on her fingers. After this ring went missing, my dad had to take her wedding ring off for fear of it also being “misplaced.” He and one of the caregivers had difficulty removing her wedding ring. The response from the facility was, “Things happen.” I’m disappointed for my family that this heirloom is gone.
Value for Cost
1
JR - Family/friend
Assisted Living
November 22, 2022
5.0
Verified Review
Would Recommend
Nicest staff. They really seem to care. Cost was reasonable.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Truewood by Merrill, Keller
December 1, 2022
Hi JR, thank you for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
Leslie - Family/friend
Assisted Living
February 3, 2022
4.5
Verified Review
Nice facility
We chose Truewood by Merrill because of the cleanliness and the nice staff members. The facility itself is very nice and the location is great for me. The room sizes are good. She loved the food in the beginning but now she does complain a lot. They do provide a lot of activities provided and I wish my mom would get more involved and meet some more people. I would recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Truewood by Merrill, Keller
February 7, 2022
Hello, thank you for taking the time to leave this review! Please don't hesitate to reach out if you ever need anything.
Geraldine F - Resident/client
Assisted Living
December 29, 2021
5.0
Always a kind word from everyone.
Mark C - Family/friend
Assisted Living
December 29, 2021
5.0
All staff very friendly and helpful with and concerns.
anonymous - Toured community
Memory Care
March 13, 2021
5.0
Professional, Polite, and Competitive. Clean environment and you can tell the team that works there does a great job.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
ashley roberts - Toured community
Memory Care
October 30, 2020
5.0
One big family
Legacy is by far my favorite community! They stay on top of things the Ed [name removed] is amazing ! All of their staff from the marketer to the nurse to all the CNAs kitchen all of them help their residents anyway they can ! It has a small feel to it which I love when you walk in it’s like the place is one big family and that’s what’s important I highly recommend legacy at bear creek !!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Dave Parks - Toured community
Memory Care
October 30, 2020
5.0
Legacy is the Best!!
Highly recommend Legacy! The people make it great! Also pricing is very competitive for this area!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
September 4, 2020
5.0
[name removed] was awesome. She answered all of our questions and showed us virtual around the property. Very friendly and very helpful. I could see [name removed] living at Legacy at Bear Creek.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Dan Rumble - Family/friend
Memory Care
July 16, 2020
3.0
Verified Review
Nice community
I think it is a good community. I think the staff need improvement and additional training. If your family member is in need of a higher level of care, this would not be the place. I would recommend this community to other families depending on what the needs of their family member was. We chose this community because it was recommended to us and I was impressed with the nurse,
Cleanliness
5
Friendliness
4
Value for Cost
3
Care Services
3
Activities
4
Concerned - Family/friend
Memory Care
September 19, 2019
0.5
Too many problems, stay away
After living at LBC for over five years, my mother-in-law is asking to move. The care, food, service, and activities at this center has really declined. There have been too many instances when the wrong medicine was administered. CNAs have borrowed medicine from the cart belonging to one resident to give it to another resident because the head nurse forgot to order meds. Staff is so minimal that residents do not get their meds when they are supposed to. Morning meds are administered at lunch and so many people have to wait 30 minutes after they receive their meds to eat. Luckily, the activity director is leaving. She was a big concern and did not treat the residents well. LBC was a wonderful place the first three years our family member was there. She was hoping to live there for many more years but she and her family are completely frustrated and there is no solution unfortunately. To top things off, the rent has recently increased to an amount that seems unreasonable and contacting management seems impossible.
Cleanliness
3
Friendliness
1.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Danny’s daughter - Family/friend
Memory Care
November 14, 2018
5.0
More Stars
I’d give Legacy even more stars!! The staff is amaxing...more like family. Excellent care and delicious food! They know my name and don’t hesitate to stay in contact. I highly recommend Legacy at Bear Creek!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Martha Still - Family/friend
Memory Care
October 10, 2018
5.0
My husband
The Experience from very first day has been Great! I really hesitated at first but it was the best decision.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Lisa - Family/friend
Memory Care
September 18, 2018
5.0
Perfect Home for my Mom
My 89 year old Mom has been living at the Legacy at Bear Creek since April of this year and she loves it and so do we! I visited 12 different facilities to find just the right place to meet my Mom's needs. Legacy was my last stop on this journey and when I met with [name removed] on my first visit, his enthusiasm and personal care sealed the deal. I invited my husband on a second visit and if [name removed] was an accurate representation of the spirit of the rest of the staff, then we have found Mom's home. Six months later, we have not been disappointed. The entire staff from care givers, nursing team, and leadership [names removed] are phenomenal. They love on Mom every day. [Name removed] even brings his dog to see my mom to brighten up her day. I LOVE this place because of the caring people. Meet with [name removed] before you make a final decision for your loved one's next home.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
E. Vampran - Toured community
Memory Care
April 19, 2018
5.0
THE Place for Your Loved One if You Can Afford
Absolutely loved my tour. Had the pleasure of meeting with the leader of the resident welcome committee. She is a resident herself and really made me feel comfortable with the possibility of bringing my mother. “Friendly, professional caring staff that treat the residents with dignity” were her words. The community manager I met with was very knowledgeable and made me feel confident in the level of care my mother would receive. Top rated doctors are on call and visit weekly. Legacy is a fixture in the community. I love how they host events that bring the Keller community together to further engage residents with the world. Only down side - they are on the high end of the payment scale. If we can figure out how to make the numbers work, I will certainly bring my mother for a visit.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
February 16, 2018
5.0
Really great place. Small but lovely. [name removed] was great and I had a chance to meet with residents and daughters and they love it. Definitely a possibility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 76 reviews

Neighborhoods
around Truewood by Merrill, Keller

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Truewood by Merrill, Keller

Truewood by Merrill, Keller offers Studio. Learn more.

A Place for Mom has scored Truewood by Merrill, Keller 7.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (817) 993-0757 to reach a resident at Truewood by Merrill, Keller.

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To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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