Brookdale North Richland Hills

The staff are all friendly and they make sure my loved one gets involved socially. The staff checks on my loved one if they haven't seen them in the morning. The staff are good at encouraging my loved one to get involved with the activities. The housekeeping staff are efficient and there have been no complaints. Included in the rent is laundry service for clothing and linens. The food is great and they have a wonderful chef here. The apartment has a kitchenette and nice counter space for appliances. My loved one is happy here and this makes the family feel good.

We picked this community because, it was the right location, and met the needs of my loved one.

We think it was a very beautiful building, very home, it would be very easy for a resident to feel at home there. There are activities going on inside the community all the time and based off what our loved one says the food there is very good. One suggestion for improvement, which could of been caused by covid, but once our loved one moved in we never got introduced to how Brookdale works. We did not know what our loved one needed to do, what they needed to do, how they did it, and when they did it. Also another concern of ours is that we have asked multiple times who the director of nursing is and each time we get a completely different name.

There really is no dining services because of the pandemic so the food is being delivered to their rooms. We would recommend this community to others

I chose Brookdale because there was a duplex available and that is what we were looking for, we knew they were hard to come by. The size of the duplex are very generous and we have plenty of room. We have been feeling our way around about a number of things that they did not tell us when we moved in. I think it would be helpful if they had a meeting or a piece of paper that explains things to new residents. I would recommend them with some reservations.

Very great cottage. Ended up being not what we were told. I understand what we were told was not what is available in the cottages but should have been told a cottage is not what we need. Instead I feel we should have had it explained that a cottage would not have worked for us. We need to move to the main building but we need a two bedroom and they are only on the second floor which will not work for us as neither of us can walk. A one bedroom will be very hard for us to do. We are physically unable to use any of the extra activities so we are paying for things we can't use. (wasting our money) Will try to look for another facility that can accommodate us. Hate to leave but it is what it is,

From a perspective of a family member, there is no other community I would want my loved one than Brookdale North Richland Hills. The care is excellent, the food delicious and the staff is caring, dedicated and passionate.

If you are looking for a senior living community in the DFW metroplex, Brookdale North Richland Hills is the best. My Mom lived at the community. The dedication of the care staff, the nutritional food options, complimentary housekeeping and transportation as well as the social interaction was the reason why we chose Brookdale North Richland Hills.

Brookdale North Richland Hills offers an exceptional lifestyles in independent and assisted living.

My family selected Brookdale North Richland Hills for our Mom because of the loving and caring staff, spacious and attractive apartment, friendly residents, social opportunities, superior management.

visited 3 yrs ago and liked. but it is geared toward independent living and would not be suitable at this time. went to their true assisted living place and it is old, looks old and is not what we want.

While looking at different locations for my love one this place is my least favorite. It is very run down aside from their outside appearance. The rooms are not very well kept and their layout of the rooms was not very large at all. However, the staff team is very friendly and helpful. Unfortunately, because of my primary concern of the room lay out I did not move forward with this facility.

I toured here when looking for a place for my mom and stepdad and they seem to be a little sterile. It didn’t have the same level of life in the residents as a couple of other places that I had seen and there didn’t seem to be much warmth. They looked more institutional. We had an individual that showed us around and they kind of had a finite set of rules and you had to fit into a certain box. They didn’t seem very flexible.

This community is a good fit for mom it's independant living. And they are extremely personable here. Very concerned with getting any issues resolved quickly. The dining room is accommodating and good food. They have lots of daily activities that she plans on getting involved with. The grounds are green and manicured nicely. I would recommend this clean community to anyone.

I am not interested in Brookdale. The duplex/cottage type of setup is not what I am looking for. My rate is low because of my lack of interest.

We took a tour of this community for my father, and his needs. The tour was pretty nice. However from, what I was shown the main common areas were kind a noisy. I also think the community could use some updating. The colors pattern was a bit dated. Overall I did not feel this was the right atmosphere for my father.

I did not get to tour this facility because we decided on a Dallas location, but [Removed] was extremely helpful and stayed in touch with me over a long period of time. She gave me a great understanding of how to embark on finding my parents a home. Many thanks to her!