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I am extremely happy to have moved her to Avalon. When I visit the residents are well cared for and for the most engaged. I would recommend to others.... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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I am extremely happy to have moved her to Avalon. When I visit the residents are well cared for and for the most engaged. I would recommend to others.
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The cleanliness of the community stood out to us right away and we love just how friendly the staff members are and how helpful they are. Based on our experience we would recommend Avalon Memory Care to other families.
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Response from Avalon Memory Care - Keller
April 11, 2023We are so glad you feel at home and have entrusted us to provide care for your loved one. We truly appreciate your kind words, thank you!
Avalon Memory Care provided good care for my Dad. The hospice nurse was excellent. The admitting staff was very efficient, even with COVID-19.
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Response from Avalon Memory Care - Keller
October 10, 2022Thank you for entrusting us to care for your Dad during such a difficult time. We appreciate the kind words of the staff and other members of the Avalon team.
I was very impressed with the community and staff during my loved one's short stay and tour.
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Response from Avalon Memory Care - Keller
October 10, 2022We are so glad you were impressed and happy with your loved one's time at Avalon. We appreciate you taking the time to leave this kind review.
They keep everybody in the common area during the day so it does not take many staff to monitor what is going and it is easier to monitor their needs. We do think that is a great concept. They are understaffed just like many other places but for those staff who are working there, they are trying their best.
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Response from Avalon Memory Care - Keller
April 14, 2022We appreciate your kind words about our staff and caregivers. They aim each day to provide the best care for the residents while also keeping them active and engaged during activities. Thank you for sharing your experience with us!
We chose Avalon Memory Care because of the positive ratings, they only had 1 negative review that I saw. Also when I talked to one of the regional managers she was very upfront and honest with me about what to expect and I loved that. The staff members here have all been very friendly and helpful. I would recommend this facility to others who are looking.
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Response from Avalon Memory Care - Keller
September 22, 2021Thank you for your kind words and entrusting us with the care of your loved one. Caregivers and staff who truly care and excel at what they partnered with fully transparent communication help us provide the highest quality of care. Thank you for your kind review and sharing your experience with us. We truly appreciate it!
I would tell others that we are very pleased with our experience with Avalon. I would highly recommend this as an optional care place in addition to in home care. The communication with the staff was good with the family.
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Response from Avalon Memory Care - Keller
September 22, 2021Thank you for the kind review and entrusting us to care for your loved one. We focus on clear communication with families as this aides in us provide the highest quality of care. Again thank you for your kind words and sharing your experience. We truly appreciate it!
We chose Avalon Memory Care because of the location of the facility and they had availability when we needed it. The room sizes are great. They do offer a lot of activities and always have something going on. The staff to resident ratio is great and staff members know everybody by name. They are good with communication to families as well. I would absolutely recommend to others looking.
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Response from Avalon Memory Care - Keller
September 15, 2021Thank you for your kind words and entrusting us to care for your loved one. With our focus on a home like environment, our caregivers treat each resident and their families as their own and understand the importance of consistent updates. We appreciate you sharing your experience, recommending us to others and your kind review Kathy.
When they changed management they hired new people who were problematic. One of the staff would yell at my mom, put things where she could not reach them, and took one of her belongings. We moved my mom out of here because she was uncomfortable and not happy. It was not a good experience.
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Response from Avalon Memory Care - Keller
October 15, 2021It's unfortunate you were not satisfied with the care your mom, as we strive to provide the highest quality of care. We've taken note of your experience and appreciate your honest feedback.
I would not recommend this community to anyone. The dumpsters were disgusting and trash just get thrown everywhere. Some management quit and they are very short-staffed. My loved one was not treated right and we are very disappointed with this community.
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Response from Avalon Memory Care - Keller
October 15, 2021It's unfortunate you were not satisfied, as we strive to provide the highest quality of care. We've taken note of your experience and shared with our team. We appreciate your honest feedback.
Our loved one was only there for a couple of weeks before he passed, so unfortunately we were not able to experience everything they had to offer. However, the staff there are truly amazing. They were just fabulous, and so sweet. We have actually stayed in touch with them, and we plan to volunteer at the community. They are just such wonderful people, they will forever remain our friends.
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Response from Avalon Memory Care - Keller
August 16, 2021We are truly speechless by your kind words and look forward to more visits in the future as volunteers. We are blessed with the most incredible caregivers and staff who care for the residents and their families as their own. Thank you for your kind review and words, we truly appreciate it.
The residents here were all in one big room, they were not separated. My loved one was much higher functioning and they only provided activities for one level of memory care, she went downhill quickly here so we moved her out.
Response from Avalon Memory Care - Keller
March 1, 2022We know not every community will be the best fit. We greatly appreciate your feedback and wish you the best in finding the right home for your loved one.
Staff is nice and helpful and trying to learn how to work with her. The executive that we signed the contract with was gold. The food is excellent. There is a high turnover of staff though. But she is happy as a lark. They will try to engage her to join in the daily activities. It is clean and never smells. The owner [Removed] has his whole heart into his business and memory care. I would recommend this place.
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Response from Avalon Memory Care - Keller
February 19, 2018Thank you so much for the stellar review. I apologize for my delayed response and am so happy that your wife is happy at our Keller location. Know that we are continuously looking for the most qualified candidates to care for her in our smaller home-like setting as we have done our own staffing for 23 years now. Please let us know if there is anything else that we can do to make her stay as well as your visits exceptional. Take Care.
Based off our research and touring the facility we know that our loved one belonged here. The staff is great and their overall cleanliness is good. They assist with laundry and take out their trash regularly. They provide activities like crafts, they have people come in like musical groups to do concerts, they have a beautician on site, and they have some ministers or pastors. The other residents are very friendly as well. I recommend this community to other families that are looking.
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Response from Avalon Memory Care - Keller
February 19, 2018Wow......that review pretty much sums it up. My father started this company back in 1995 so that we could provide for the highest quality of life for the residents we serve which, in turn, creates for a nice environment for our family members as well. The activity based model of care is imperative to a happy home. Wish you and your family the best.
My father is doing okay since his move to this community. He is still adjusting, however I do feel comfortable with his move to this community. He is safe, and in good hands overall. They have a good staff, and they are taking good care of him, and his needs. The community is well-kept, they do a good job with the cleanliness. The experience is going well, and this is a community I would recommend.
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Response from Avalon Memory Care - Keller
September 7, 2017Thank you for your recommendation to the folk out there perusing this third party website of the great care that we provide at our Keller location. I am sorry that the transition is a little more difficult for your father but I would imagine even at the time of me writing this response that he is doing much better now considering. I wish you and your family the very best.
This is an excellent community with outstanding care. I like the menu for my mom. The staff is working to make sure she gets the meals that are needed for her special care. The community is clean with a nice environment. They offer her a lot of good activities. We could recommend this community for the nice value and care. I like knowing that they have the care that is needed now and in the future.
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Response from Avalon Memory Care - Keller
September 7, 2017With our smaller home like environments we can customize the care plan to meet the needs of every single resident. Thank you for sharing with the reader your comfort level with Avalon as relates to your mother's care. In January 2018 we will have provided care for individuals afflicted with a short term memory loss for 23 years when my father started this company. Our multi-year staff members are what make the difference I believe. Take Care.
A couple of years ago, our mom began showing signs of dementia and was scared to live alone in her home. Because my siblings and I work full-time, it was necessary that she move into an assisted living facility. However, as her illness progressed, the facility could no longer meet her needs. She was extremely unhappy and felt angry most of the time because she was told to stay in her room in the evenings and not bother the other residents. She was experiencing “sundowners” and needed to roam during the evening. We even paid private sitters to sit with her in the evenings, so she would not be a problem for the facility. I received calls daily from their staff saying they needed me or her sitter to come up and help because Mom would not stay in her room. It was heartbreaking to see our mom feeling so sad and worthless. My sister and I set out to find a place that could meet our mom’s needs and make her feel special again. We wanted a place that understood dementia and could help our mom and our family through this difficult journey. After visiting several facilities in the metroplex, we chose Avalon Memory Care in Keller. We were immediately impressed with their professionalism, patient-staff ratio, level of knowledge about dementia/Alzheimer’s, and the love the staff had for their residents. We witnessed this all in our initial visit. We were sold and moved our mom in within a week. Avalon has truly been a blessing for our mom and our family. After about a week, we saw dramatic changes in her behavior and mood. The director and staff are amazing! They are highly skilled in working with dementia residents and truly have a passion and calling for what they do. Their attentive, caring, and loving spirits shine through and are easily picked up by their residents who know they are valued. Our mom no longer had to remain in her room in the evenings. She is encouraged to be out with the others in this home-like environment. We just celebrated our mom’s 88th birthday at Avalon! They prepared mom’s favorite meal, and we brought cake and ice cream for all the residents and staff to share. Our mom had such a delightful time interacting with staff and other residents. Our mom is so content and happy! We are so appreciative and thankful for Avalon, and for the founder who had the compassion to provide such a positive environment for those going through dementia. Sincerely, [Removed]
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Response from Avalon Memory Care - Keller
August 16, 2017I cannot begin to thank you enough for expressing your thoughts via this forum so that others that are in a similar situation are aware of the quality of care that is provided in our smaller home-like environments. We are so blessed to have such tenured staff really at all of our 31 locations across Texas into Missouri. Happy 88th birthday to your mother!!!!
My father spent his last two months at Avalon. Irene got the hospital psychiatric unit to release him even though he was being combative. He had so many physical needs in addition to his mental care, that even the hospital couldn't take care of him. She went to bat for us from the very beginning. Once he was to Avalon, then they began to care for him and to help us to understand what was going on with him. The doctors had been little to no help and we were all floundering. When we first began to visit him, he was so agitated that he even began to hit himself in the head. This change in behavior was totally out of character for him and had come on suddenly. My whole family left that first visit in tears. [Re moved] talked to us and explained all about vascular dementia, and other possible things we were seeing. She then guided us through how to interact with him so it was less stressful for him and us. We learned just go with where ever his mind happened to be that day and enjoy whatever phase of his life he was reliving. We learned to try to redirect him if he was agitated and just go with it if he wasn't. All the staff was wonderful and caring. They were quick to give hugs when days were particularly hard. Dad, who had always been the consummate Papaw, began to view the girls there as his girls. He would tease with them like his did with his grandkids. They cared for him and for us in the hardest stretch of our lives. The last several days before his death, they let our family be there as if we were at home. They were there for support but never in the way of our last special hours with my dad. Avalon is like a home, not a nursing home. They seem to truly love the people they take care of in a very difficult time of their lives.
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Response from Avalon Memory Care - Keller
August 1, 2017I cannot begin to thank you for sharing your experience in this forum. Our staff is absolutely amazing out there in Keller off of Rufe Snow. My father who started Avalon back in 1995 would have been so happy to have read this review had he not passed this February at age 77. It is nice to know that we are continuing his wonderful legacy. Again, I cannot thank you enough for leaving this review.
Dad has been in Avalon a little over two months. He seems to be happy . All employees are very attentive, out going and are exceptional in caring for people with memory problems. [Removed] is committed to insuring all residents receive the best care possible. Dad is very happy with meals. They do not permit patients to remain in their room, but strive to get them involved in all activities.
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Response from Avalon Memory Care - Keller
March 23, 2017Thank you for taking the time to leave this review Ms. Walker. Our staff in Keller is amazing. I am glad that your father is doing well in this smaller secure home-like environment with our multi year staff members. Let me know if we can do anything else or if you have any questions or concerns throughout this journey.
My tour of this community went very well, and I enjoyed it. The community is nice looking, and from what I saw everything looked nice and clean. The staff I was friendly and informative. They answered all my questions. It was a lovely experience, and I was impressed with my tour.
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Response from Avalon Memory Care - Keller
May 3, 2017Appreciate the review of the tour that you had at our Keller location off of Rufe Snow. We have such amazing long tenured staff here as well as our other locations throughout the State into Missouri. As I cannot tell whether or not your loved one moved in with us from this site, I hope all is well and if we can be of any assistance in the future just let us know.
See what the neighborhood has to offer and what’s nearby:
Avalon Memory Care - Keller offers Studio and Semi-Private. Learn more.
Call (877) 318-0213 to reach a resident at Avalon Memory Care - Keller.
To reach a resident at Avalon Memory Care - Keller call: (877) 318-0213
4.2
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4.8
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4.4
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3.6
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