Avalon Memory Care - Keller

1137 Rufe Snow Dr, Keller, TX 76248


About the community Avalon Memory Care - Keller

At AVALON, we set ourselves apart from other residences with the level of care and compassion we show to our residents. Our care is unique in that we treat our residents as people with individual needs rather than grouping them as 'those with dementia.' After all, a lack of cognitive ability doesn't equate to a lack of individual personality. It is important to remember that we are guests in their home.

Senior Living Options Offered

Memory care
Care homes

Pricing for Avalon Memory Care - Keller

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Avalon Memory Care - Keller

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist

Meals & Dining

Meals provided
Anytime dining
Guest meals
Kosher

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Ground floor units
Handicap accessible
Air conditioned

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Memory care only community
Enclosed courtyard

Transporation & parking

Transportation at cost

Common areas

Outdoor common areas
Indoor common areas
Private bath
Barber shop

Services

Beautician
Housekeeping
Laundry service / drycleaning

Primary language spoken by staff

English

Activities

Devotional activities on-site
Activities on-site
Birthday parties
Holiday parties

Reviews for Avalon Memory Care - Keller

4.3

(22 reviews)

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Cleanliness

4.5

Care services

4.4

Staff

4.0

Meals & dining

2.3

Activities

4.5

Value for cost

4.4

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1-20 of 22 reviews
5.0
September 21, 2021
Lea T - Child of resident/client
Very satisfied

We chose Avalon Memory Care because of the positive ratings, they only had 1 negative review that I saw. Also when I talked to one of the regional managers she was very upfront and honest with me about what to expect and I loved that. The staff members here have all been very friendly and helpful. I would recommend this facility to others who are looking.

Response from Avalon Memory Care - Keller

September 22, 2021

Thank you for your kind words and entrusting us with the care of your loved one. Caregivers and staff who truly care and excel at what they partnered with fully transparent communication help us provide the highest quality of care. Thank you for your kind review and sharing your experience with us. We truly appreciate it!


5.0
September 21, 2021
K C - Child of resident/client
The Staff Genuinely Care About the Residents

I would tell others that we are very pleased with our experience with Avalon. I would highly recommend this as an optional care place in addition to in home care. The communication with the staff was good with the family.

Response from Avalon Memory Care - Keller

September 22, 2021

Thank you for the kind review and entrusting us to care for your loved one. We focus on clear communication with families as this aides in us provide the highest quality of care. Again thank you for your kind words and sharing your experience. We truly appreciate it!


5.0
September 14, 2021
Kathy - Child of resident/client
I would recommend

We chose Avalon Memory Care because of the location of the facility and they had availability when we needed it. The room sizes are great. They do offer a lot of activities and always have something going on. The staff to resident ratio is great and staff members know everybody by name. They are good with communication to families as well. I would absolutely recommend to others looking.

Response from Avalon Memory Care - Keller

September 15, 2021

Thank you for your kind words and entrusting us to care for your loved one. With our focus on a home like environment, our caregivers treat each resident and their families as their own and understand the importance of consistent updates. We appreciate you sharing your experience, recommending us to others and your kind review Kathy.


1.0
August 6, 2021
WK - Child of resident/client
Beware of staff members

When they changed management they hired new people who were problematic. One of the staff would yell at my mom, put things where she could not reach them, and took one of her belongings. We moved my mom out of here because she was uncomfortable and not happy. It was not a good experience.


1.0
July 19, 2021
anonymous - Child of resident/client
We never should have moved our loved one here

I would not recommend this community to anyone. The dumpsters were disgusting and trash just get thrown everywhere. Some management quit and they are very short-staffed. My loved one was not treated right and we are very disappointed with this community.


5.0
May 12, 2021
Corri E - Loved one of resident/client
A wonderful blessing for our family

Our loved one was only there for a couple of weeks before he passed, so unfortunately we were not able to experience everything they had to offer. However, the staff there are truly amazing. They were just fabulous, and so sweet. We have actually stayed in touch with them, and we plan to volunteer at the community. They are just such wonderful people, they will forever remain our friends.

Response from Avalon Memory Care - Keller

August 16, 2021

We are truly speechless by your kind words and look forward to more visits in the future as volunteers. We are blessed with the most incredible caregivers and staff who care for the residents and their families as their own. Thank you for your kind review and words, we truly appreciate it.


1.5
April 8, 2021
anonymous - Friend of resident/client
Verified Review
My review of Avalon

The residents here were all in one big room, they were not separated. My loved one was much higher functioning and they only provided activities for one level of memory care, she went downhill quickly here so we moved her out.


5.0
December 7, 2017
Anonymous - Loved one of resident/client
Verified Review
Wife is happy her

Staff is nice and helpful and trying to learn how to work with her. The executive that we signed the contract with was gold. The food is excellent. There is a high turnover of staff though. But she is happy as a lark. They will try to engage her to join in the daily activities. It is clean and never smells. The owner [Removed] has his whole heart into his business and memory care. I would recommend this place.

Response from Avalon Memory Care - Keller

February 19, 2018

Thank you so much for the stellar review. I apologize for my delayed response and am so happy that your wife is happy at our Keller location. Know that we are continuously looking for the most qualified candidates to care for her in our smaller home-like setting as we have done our own staffing for 23 years now. Please let us know if there is anything else that we can do to make her stay as well as your visits exceptional. Take Care.


4.5
December 1, 2017
Anonymous - Loved one of resident/client
Verified Review
Place is great

Based off our research and touring the facility we know that our loved one belonged here. The staff is great and their overall cleanliness is good. They assist with laundry and take out their trash regularly. They provide activities like crafts, they have people come in like musical groups to do concerts, they have a beautician on site, and they have some ministers or pastors. The other residents are very friendly as well. I recommend this community to other families that are looking.

Response from Avalon Memory Care - Keller

February 19, 2018

Wow......that review pretty much sums it up. My father started this company back in 1995 so that we could provide for the highest quality of life for the residents we serve which, in turn, creates for a nice environment for our family members as well. The activity based model of care is imperative to a happy home. Wish you and your family the best.


4.0
August 22, 2017
Anonymous - Loved one of resident/client
Verified Review
Father in Good Hands

My father is doing okay since his move to this community. He is still adjusting, however I do feel comfortable with his move to this community. He is safe, and in good hands overall. They have a good staff, and they are taking good care of him, and his needs. The community is well-kept, they do a good job with the cleanliness. The experience is going well, and this is a community I would recommend.

Response from Avalon Memory Care - Keller

September 7, 2017

Thank you for your recommendation to the folk out there perusing this third party website of the great care that we provide at our Keller location. I am sorry that the transition is a little more difficult for your father but I would imagine even at the time of me writing this response that he is doing much better now considering. I wish you and your family the very best.


5.0
August 21, 2017
Anonymous - Loved one of resident/client
Verified Review
Good care and comfort

This is an excellent community with outstanding care. I like the menu for my mom. The staff is working to make sure she gets the meals that are needed for her special care. The community is clean with a nice environment. They offer her a lot of good activities. We could recommend this community for the nice value and care. I like knowing that they have the care that is needed now and in the future.

Response from Avalon Memory Care - Keller

September 7, 2017

With our smaller home like environments we can customize the care plan to meet the needs of every single resident. Thank you for sharing with the reader your comfort level with Avalon as relates to your mother's care. In January 2018 we will have provided care for individuals afflicted with a short term memory loss for 23 years when my father started this company. Our multi-year staff members are what make the difference I believe. Take Care.


5.0
July 29, 2017
Joyce Hardy, Ph.D. - Loved one of resident/client
Mom's Perfect Home - Avalon Memory Care in Keller, TX

A couple of years ago, our mom began showing signs of dementia and was scared to live alone in her home. Because my siblings and I work full-time, it was necessary that she move into an assisted living facility. However, as her illness progressed, the facility could no longer meet her needs. She was extremely unhappy and felt angry most of the time because she was told to stay in her room in the evenings and not bother the other residents. She was experiencing “sundowners” and needed to roam during the evening. We even paid private sitters to sit with her in the evenings, so she would not be a problem for the facility. I received calls daily from their staff saying they needed me or her sitter to come up and help because Mom would not stay in her room. It was heartbreaking to see our mom feeling so sad and worthless. My sister and I set out to find a place that could meet our mom’s needs and make her feel special again. We wanted a place that understood dementia and could help our mom and our family through this difficult journey. After visiting several facilities in the metroplex, we chose Avalon Memory Care in Keller. We were immediately impressed with their professionalism, patient-staff ratio, level of knowledge about dementia/Alzheimer’s, and the love the staff had for their residents. We witnessed this all in our initial visit. We were sold and moved our mom in within a week. Avalon has truly been a blessing for our mom and our family. After about a week, we saw dramatic changes in her behavior and mood. The director and staff are amazing! They are highly skilled in working with dementia residents and truly have a passion and calling for what they do. Their attentive, caring, and loving spirits shine through and are easily picked up by their residents who know they are valued. Our mom no longer had to remain in her room in the evenings. She is encouraged to be out with the others in this home-like environment. We just celebrated our mom’s 88th birthday at Avalon! They prepared mom’s favorite meal, and we brought cake and ice cream for all the residents and staff to share. Our mom had such a delightful time interacting with staff and other residents. Our mom is so content and happy! We are so appreciative and thankful for Avalon, and for the founder who had the compassion to provide such a positive environment for those going through dementia. Sincerely, [Removed]

Response from Avalon Memory Care - Keller

August 16, 2017

I cannot begin to thank you enough for expressing your thoughts via this forum so that others that are in a similar situation are aware of the quality of care that is provided in our smaller home-like environments. We are so blessed to have such tenured staff really at all of our 31 locations across Texas into Missouri. Happy 88th birthday to your mother!!!!


5.0
July 5, 2017
Krista - Loved one of resident/client
Thank you Avalon!

My father spent his last two months at Avalon. Irene got the hospital psychiatric unit to release him even though he was being combative. He had so many physical needs in addition to his mental care, that even the hospital couldn't take care of him. She went to bat for us from the very beginning. Once he was to Avalon, then they began to care for him and to help us to understand what was going on with him. The doctors had been little to no help and we were all floundering. When we first began to visit him, he was so agitated that he even began to hit himself in the head. This change in behavior was totally out of character for him and had come on suddenly. My whole family left that first visit in tears. [Re moved] talked to us and explained all about vascular dementia, and other possible things we were seeing. She then guided us through how to interact with him so it was less stressful for him and us. We learned just go with where ever his mind happened to be that day and enjoy whatever phase of his life he was reliving. We learned to try to redirect him if he was agitated and just go with it if he wasn't. All the staff was wonderful and caring. They were quick to give hugs when days were particularly hard. Dad, who had always been the consummate Papaw, began to view the girls there as his girls. He would tease with them like his did with his grandkids. They cared for him and for us in the hardest stretch of our lives. The last several days before his death, they let our family be there as if we were at home. They were there for support but never in the way of our last special hours with my dad. Avalon is like a home, not a nursing home. They seem to truly love the people they take care of in a very difficult time of their lives.

Response from Avalon Memory Care - Keller

August 1, 2017

I cannot begin to thank you for sharing your experience in this forum. Our staff is absolutely amazing out there in Keller off of Rufe Snow. My father who started Avalon back in 1995 would have been so happy to have read this review had he not passed this February at age 77. It is nice to know that we are continuing his wonderful legacy. Again, I cannot thank you enough for leaving this review.


5.0
March 13, 2017
Jan Walker - Toured community
Verified Review
Great care at Avalon Memory in Keller

Dad has been in Avalon a little over two months. He seems to be happy . All employees are very attentive, out going and are exceptional in caring for people with memory problems. [Removed] is committed to insuring all residents receive the best care possible. Dad is very happy with meals. They do not permit patients to remain in their room, but strive to get them involved in all activities.

Response from Avalon Memory Care - Keller

March 23, 2017

Thank you for taking the time to leave this review Ms. Walker. Our staff in Keller is amazing. I am glad that your father is doing well in this smaller secure home-like environment with our multi year staff members. Let me know if we can do anything else or if you have any questions or concerns throughout this journey.


4.0
October 26, 2016
Anonymous - Toured community
Verified Review
Good Tour, I was Impressed

My tour of this community went very well, and I enjoyed it. The community is nice looking, and from what I saw everything looked nice and clean. The staff I was friendly and informative. They answered all my questions. It was a lovely experience, and I was impressed with my tour.

Response from Avalon Memory Care - Keller

May 3, 2017

Appreciate the review of the tour that you had at our Keller location off of Rufe Snow. We have such amazing long tenured staff here as well as our other locations throughout the State into Missouri. As I cannot tell whether or not your loved one moved in with us from this site, I hope all is well and if we can be of any assistance in the future just let us know.


4.0
October 18, 2016
Anonymous - Loved one of resident/client
Verified Review
Very Caring Community

We had a good experience during my loved one stay here at this community. They provided him with great care. He moved here to recover after rehab. He improved very much in just the three weeks he was here. The community is very well maintained. Everybody was very caring and attentive. I would recommend this community for anybody that needs this type of care.

Response from Avalon Memory Care - Keller

May 3, 2017

Appreciate the review and allowing Avalon Memory Care the opportunity to care for your loved one. If we can be of any assistance in the future we would love to be.


5.0
September 27, 2016
Allie Martin - Loved one of resident/client
Over the Top Staff!!

My grandmother has been at Avalon in Keller for 3 months now. My whole family could not be more pleased with the care she is receiving there! Most importantly, she nows calls Avalon her home. [Removed], the director, is top notch. She is an expert at caring for people suffering from Alzheimer's & dementia. Her heart for people is evident In what she does & her humor makes it fun to be there. The facility is very clean & fresh smelling. The staff are attentive and friendly. I've eaten there twice & the food is excellent! We checked out several places in the Keller & Southlake area before choosing Avalon. We are happy with our decision & I highly recommended Avalon in Keller.

Response from Avalon Memory Care - Keller

October 11, 2016

Thank you so much for leaving this review. Our Director has been with us for 18 years now and certainly knows the non-confrontational approach as relates to the folk we assist with memory care needs. Her humor, wit, and knowledge flow through the whole home allowing for Avalon to be a positive environment for staff, residents, and families. Take Care.


5.0
September 26, 2016
Ladybug342 - Loved one of resident/client
Verified Review
Great Staff Ratio, Care & Meals

We chose Avalon Memory Care in Keller mainly because it is a smaller facility, and the staff to resident ratio is the best I've seen at any facility anywhere. When I first met with the director, Irene, I was very impressed with her experience and care for the residents. When we explained the needs of our family member, she immediately told us what her plan of care would be to help him. Our family member has been at Avalon for over one month and we couldn't be happier. While nothing will change the fact that he is in the end stages of Alzheimer's, right now his appetite has vastly improved, he hasn't had any falls, he doesn't resist being bathed, and he just seems so much more content than I've ever seen him. My advice to any family looking for quality memory care; ask what the staffing ratio is during the day and night. The state of Texas allows one staff per 16 residents and you definitely don't want a place that only meets the minimum because eventually you'll have to hire a sitter to maintain safety of your loved one.

Response from Avalon Memory Care - Keller

May 3, 2017

I apologize for the delayed response to your review. There was a glitch that occurred on this site that just brought it to my attention. Our Director is amazing as well as our staff at this location that is one of 31 that we have across the State into Missouri. When my father started Avalon Memory Care 22 years ago it was based upon the belief that smaller is better as relates to those afflicted with a short term memory loss. Thank you for entrusting your most precious loved one to our care. It means a lot to receive your review.


5.0
August 19, 2016
Jennifer Roeltgen - Loved one of resident/client
I would do it again in a heartbeat

I placed my mother into Avalon Memory Care after she has suffered 2 hip replacements in 3 weeks. My mother STILL doesn't know she broke her hip, that's how she broke it the second time. Avalon personnel are incredibly attentive! They provide my mother 24 hour personal care when needed, and they know EXACTLY how to care for, and interact with, a full dementia patient. My mom is so happy at Avalon, and they are caring for her body and mind. This was EXACTLY what she needed. She is connecting with the caregivers, and they are also very good to us, her family. HIGHLY RECOMMENDED!

Response from Avalon Memory Care - Keller

September 13, 2016

Thank you so much for this review of our newest location here in the Metroplex off of Rufe Snow. Irene, our Director, who has been with Avalon for around 18 years now as well as our other multi-year team members are so caring and compassionate. Our non-confrontational approach coupled with such a beautiful surrounding truly does allow our residents the ability to have the best quality of life imaginable under their circumstances. Please let us know how we can be of assistance in the future as we go through this journey together. Take Care.


5.0
August 5, 2016
Anonymous - Toured community

I really liked Avalon for its smaller size and the family environment. I liked that they focus on the individual resident for care and activities. I really liked the showers in the rooms.

Response from Avalon Memory Care - Keller

August 18, 2016

Smallness is pivotal, we have believe for 22 years now, in the quality of life of our residents. This Keller location has a maximum of 20 - 24 residents with a 1:5 ratio in this secure environment licensed by the State. We really get to know our residents and family members during this journey. Thank you for leaving this review.


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Avalon Memory Care - Keller has received an average review rating of 4.3 based on 22 reviews. See all reviews.

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