Truewood by Merrill, Fig Garden

This place is just wonderful. Great food, entertainment, and can easily speak with staff.

We are very happy with Truewood by Merrill, Fig Garden. We really like the facility itself as well as the friendliness of the staff members. Based on the experience we have had so far we would absolutely recommend this community to other families.

I would tell others looking into Truewood by Merrill, Fig Garden that the staff members here are wonderful. I gave the food and the activities a lower score, But I believe that they are in the middle of working on improving both of those things.

My dad is really happy at True wood Fig Garden. He likes the close proximity to their restaurant and says the food is really good. And he really likes the people there. He even met some people he used to go to high school with. And there are also some musicians that come in to perform that he's gotten to know and enjoys their music.

A Place for Mom was very professional, and my mom loves it at Truewood by Merrill Fig Garden! Mom Loves the people, and the people Love her.

We chose Fig Garden because the value for the money was great and dad preferred this facility over some of the others we looked at. He was impressed by the friendliness of the staff members and the room sizes. I would recommend to others looking.

Fig Garden is a great, reliable, friendly, secure place to have a loved one stay at. I like the small community feel of it. I've seen the activities calendar, and there are multiple things going on every day. The residents are very friendly. The housekeeping service has been very convenient to have someone come in once a week with new sheets and towels and do light cleaning. We would definitely recommend Fig Garden to others.

Everybody has been very nice and very friendly. My loved one really liked the receptionist. There was one communication issue when he was getting ready to move out. He had verbally given her a date that was different than his official notice. But that aside, everyone there, including the administrator and admissions person all seemed to be very nice. Admissions is usually there on the weekends, and one Sunday when he wasn't there, he did get me a call back quickly. I think they did really well with Covid and everything else. They weren't doing activities during Covid, including church services. But my loved one started a bible study. That was the only activity I was aware of. The food was not so great when it was being delivered to the rooms. My loved one was the last room on an upper floor, and by the time everyone else was fed, his food was being delivered cold. I ordered a microwave for him, which helped him a lot. They actually recently started having limited meals together again in the dining room. My daughter, who works on Covid-related issues for the county, thought the tables were too close together at that point though.

I cannot a imagine a better place. the staff have all been there for decades. They are attentive, caring and open to speak with all of us. They are very generous with their time and energy. There are so many fun things to do. The bus is simple and amazing to use. i just cannot say enough good about Fig Garden.

I like the fact that I can see my loved one when needed. This works for both of us. We are able to see our loved one each day. The food is good, and they cook a lot of things.

There were some medical issues with our loved one, and the staff ignored this information. The food smelled bad and they served it to the residents even it smelled bad.

If you needed safety and security this would be a good fit. The apt sizes are ok, but they offer several different options including 1 and 2 bedrooms. I would recommend this facility to others if you can afford it.

Love of he shows compassion and helps us. God bless him dearly.

The staff are friendly and I've made great friends here. Because of the whole Civic 19. Just proved what a great place this is feeling safe .

Caring and Friendly Staff. Very good management. And delicious meals ??

I have been a resident here for several years, and I have had nothing but positive experiences in my interactions with management, staff, and residents. I consider them to be my friends. Management is easily accessible and quick to respond, being very knowledgeable in all operational aspects. Staff is amazing, and continues to supply very high levels of service, even with the COVID 19 Pandemic. From Maintenance to Management...excellent!

Furnishings are old and tired especially carpeting, worn out. Friendly staff Price is fair, FOOD IS A DISGRACE TO OUR ELDERLY CITIZENS!! We supply our mother with food to nourish her body’s.

One month in. Studio apartment with sleeping alcove is a nice size. Staff seems fairly responsive. Some activities were on hold for a few weeks due to staff vacancy but have picked up again. This is not a care facility, more a retirement home with meals and transportation. The residents and staff do check in on folks.

Fig Garden advertises as “pet friendly”...don’t believe it !! Absolutely zero provisions for pets, unless you keep them in your room at all times. Also, general maintenance is sadly lacking, from dirty exterior and windows to non-functional exterior lighting. Menus are often misleading, with some items not available and/or short quantities. Management staff is office-bound, and rarely makes rounds. Can you make it work ??? Yes, but you have to push yourself constantly to make it pleasant.

Loved the studio floor plan! Lovely grounds. A little too far from family for us. Could use some upgrades inside. We were put off by odors here. Friendly staff.