Fairwinds - Woodward Park

Things are not perfect here at Fairwinds - Woodward Park but overall I am satisfied here. Based on the experience I have had so far, I would recommend this community to other families.

They have a new chef who is making improvements as he talks with residents. When concerns are voiced, they Center around dining. Servers are convivial. The response of management to our concerns is genuine and timely. Other residents are generally very friendly and supportive.

Our family really likes about Fairwinds - Woodward Park is that it is a safe environment. The only thing that they are not so good on are the meals that they prepare. Based on the experience we have had so far, we would recommend this community to other families.

I would recommend. Great value for the price, and I love the community. We picked this community because of the location, friendliness, and meals.

When I made the first call to "A Place For Mom" [name removed] was so helpful. She took the time to listen to what our needs were for my Mom. It was a very stressful time for us as we needed to find a place quickly. She gave us great options to visit and every one of the places she referred us to were nice. She was very kind and made me feel comfortable. I honestly don't know what we would have done without "A Place For Mom". [name removed] at Fairwinds was so helpful and kind. She spent so much time with my sister and I when she gave us the tour of Fairwinds and answered all of our questions. She made us very comfortable and was very accommodating. We highly recommend Fairwinds Woodward Park.

I like the tour of Fairwinds - Woodward Park as well. They were more expensive of and the rooms were smaller than we wanted. It is clean and staff is friendly.

We would recommend Fairwinds but emphasize that it's not a perfect place. Example - infrastructure related things are allowed to break down when they should have been upgraded years ago. The location, however is great.

They were really helpful; I spoke with [name removed] a year before we actually moved my mom in. When my mom was in the hospital they'd go visit her and I thought that was nice. The main thing I'd share with people is I feel that Fairwinds has the nicest facility in a really great location, and they are one of the most affordable communities in Fresno. They also have a huge pool!

The staff and facilities are top notch. And the residents have been very welcoming to my mother. The staff is very caring and respectful and responsive to her needs. They offer many social activities and try to include and encourage all residents to participate. It has been life-changing for my mother. We are both very pleased with her experience at Fairwinds.

My kids toured Fariwinds first before the many others that they looked at and this was the facility that they liked the most . My friend has been here a little over a month and it has turned out to be a really good experience for him. The value for the money is definitely there, especially for all that you get. The facility itself is very nice and always clean. I would absolutely recommend Fairwinds Woodward Park to others looking.

We chose Fairwinds because my wife wanted a facility that had a swimming pool and they have that here. The staff here have all been very helpful from the beginning and did a great job of explaining things. She is happy and we would recommend to others looking.

Fairwinds is a very nice facility, it actually would have been a better fit for dad because they have trained medical staff on site. The issue was it was too expensive and he was not the biggest fan.

It's a beautiful facility. The grounds and pool and everything are beautiful. It's like a resort. The staff is very friendly and accommodating, and they pay attention to what you say. I do miss living in a big house, so it has been an adjustment. But it's a very good apartment, and they have a sliding scale on pricing. My apartment has two bedrooms and still has good storage. I have a washer/dryer, which is wonderful. I'm on the second floor, and I like the views from my apartment. There are lots of trees, and it's just really beautiful. It's easy to maintain with maid service once a week, and they change the beds for you. The maintenance people are very accommodating when you aske for help putting up pictures, and anything that needs fixing they fix, which is wonderful. Overall the food is is good as well, except for little personal preference things here and there.

This turned out to be the perfect fit for my parents. They loved it and felt they didn't need to look any further. They have already put down a deposit. Thank you for making this process so quick and easy!

The friendliness of the staff members is mixed, very simply this community was very warm and inviting getting us there, everyone was very helpful. It turns out our loved one has a very progressive neurological disease, and unfortunately the care they advertised was not what they promised. Those staff members that were friendly, became rude towards us. The dining room is slow, it takes a long time being seating, a long time to order,and a long time to receive the food you ordered. For a resident with good health it is a good value, probably one of the better ones. If you are not healthy it is not a good value, With the care services and care givers there were some that could not of been better, and others who could of used some improvement.

My parent lives here. On the overall, it's a really nice well maintained facility. The employees are kind. However, one huge area of complaint for the residents is always the food!! The residents pay for it, but Fairwinds does NOT provide high quality, fresh food that is well prepared. For example, the "Cobb Salad dinner entree has NO dressing, no egg, no bacon, and no blue cheese (only a mozzarella like cheese product). Since the residents are on lockdown, food is one of the very few things they have to look forward to and Fairwind's cheapens out and leave the residents disappointed that they cannot get a good meal with all of the hard earned money they pay. It is a shame they do not value their residents more. The kitchen staff should prepare the meals to be like something they would want to eat. It is unfortunate the facility does not respond to resident feedback.

We found Fairwinds to be a first class facility. Friendly staff, well-maintained facilities, knowledgable and personable contact person ([name removed]).

I still live at Fairwinds, because moving is hard and costly. Large apartments are very nice, but expensive. Food and dining are the main problems that have caused many to move. It is not unusual to wait 30 minutes for seating, and/or 45 minutes for food. Eat at 4PM, and you can get a seat. At 5:30, some better specials are gone. Unlike in a bad restaurant, you will return. Before moving in, eat several dinners, with residents. Ask them, without staff, what they think. Read the rental agreement carefully.

I love the location of Fairwinds. My apartment is nice and quiet and employees are friendly and helpful. I rated Fairwinds overall 2 1/2 stars because of the dining/food experiences I’ve received. You never know when if you’re going to be waited on in a timely manner or you can wait up to an hour or more for a waiter to take your order. Then you wait for your order to arrive. This is a common problem that happens for breakfast, lunch and dinner. Lack of staff seems to contribute to this problem. The food is usually okay with daily specials being the same each week. My experience with Housekeeping is good and there is adequate activities offered.

This facility does not have back-up personnel for absent helpers. Management doe's not listen to constructive suggestions.