Barber Station Senior Living

I'd say that the staff is friendly and helpful. The environment is warm and friendly. Mom stays active with the other residents and is settling in nicely.My mom seems very happy there so far!

Their memory care unit is new. It's a very nice facility and some of the staff are just outstanding. The big open space is ideal for the residents to gather, they eat family style, do group exercises. It is clear the residents are well cared for and content. We had a pretty rough start though. They did not have a formal orientation process, no binder, no checklist, no understanding of what dad was permitted, or not permitted, to have, how laundry service worked, no who to call when... The director has worked with me, and I hope listened regarding making the admissions process much smoother. He is very approachable. I have also communicated with him about the food choices and quality and have noticed improvement.

It's a lovely community. The food is not good and there aren't any healthy options. Overall, I would recommend to other families.

The staff is very friendly and attentive to the needs of Mom. They are in the process of getting completely staffed. The meals are good and nutritious; however, Mom complains about choices. Activities are good during the day, however no activities during evening hours. Between the staff and residents everyone has a caring attitude. It's nice to have your loved one in that type of atmosphere.

The community has had some major issues with turnover and they have had a complete turnover of staff within the last few months. The facility is beautiful and the outdoor area is nice and there are nice walking areas. The meals were good and they have variety. I would recommend this community to others if the staffing issue is resolved.

The activities are great, they have the residents all wear masks so they are still being safe. They have exercise classes and on every Tuesday they have a show in tell that features one residents. Our loved one was up one day, and he used to write short stories and poems and one of the staff members would read it to the other residents where they could ask him questions. We thought this was very unique and a good way for the residents to get to know each other better.

If you had an elderly person, that is able to take care of themselves, it will be a good community. I wish the communication would have been better between the staff and me, regarding my loved one. During the stay the community went through two administrators. The second administrator only talked about the billing after the passing of my loved one, and didn't give condolences.

After a truly troubling experience with another assisted living facility I took a recommendation to check out Veranda at Barber Station and what a difference! The staff is singularly chosen for their heart, skills and caring and they are all about their residents. The location is ideal along the greenbelt in the very up-and-coming Warm Springs area and only several blocks to Marianne Williams Park. Each apartment is beautiful and the whole place is brand new. From the homemade meals that use fresh veggies and herbs served at linen covered tables, to activities that are designed to keep us learning and living, not keep us busy, the only thing I would change about Veranda is the time it took for me to find it!