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The Winfield at Richmond Heights

261 Richmond Rd, Richmond Heights, OH 44143

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L.H. - Loved one of resident/client
5.0

Moving mom in and getting her settled, and situated was a fantastic and very smooth process. Overall was extremely quick and great communication from the staff.... Read more

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About the facility The Winfield at Richmond Heights

The Winfield at Richmond Heights is a community whose ultimate mission is to provide quality senior housing with a wide array of services at an affordable price point. Our goal is to improve quality of life for the seniors we serve, with their emotional and physical health as top priorities. We coordinate tailored care plans and supplemental services to help assure client needs are met. We stand by your side as a family here, with everything tailored to you, including entertainment and outings. Each of our communities is held to the highest standards of efficiency, safety, and accessibility. The needs of our residents are continually monitored for as long as they stay with us. Talk to an advisor today and see what The Winfield at Richmond Heights can do for you!

We provide a continuum of care here at The Winfield at Richmond Heights. No matter your care requirements, we have a place for you. We provide nutritious meals and snacks as well as daily fitness and wellness classes accessible to all -- true means to thrive. Upon our first consultation we will assign you a trusted advisor to help assure you get the care you need. You can...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
The Winfield at Richmond Heights is a community within SAK Management, LLC properties. See all SAK Management, LLC communities.

Pricing for The Winfield at Richmond Heights

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Winfield at Richmond Heights

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegetarian
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Game Room
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews for The Winfield at Richmond Heights

4.2
Write a Review

Cleanliness

4.3

Friendliness

4.3

Meals & Dining

5.0

Care Services

4.1

Activities

4.2

Staff

5.0

Value for Cost

4.2

Overall Experience
29
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4
1
3
Date Submitted
2
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46
Reviewer
2
25
18
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Care Received
4
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1-20 of 46 reviews
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5.0
L.H. - Loved one of resident/client
Assisted Living
July 14, 2022
Verified Review

Moving mom in and getting her settled, and situated was a fantastic and very smooth process. Overall was extremely quick and great communication from the staff.


5.0
Kevin - Toured community
Independent Living
April 25, 2022
Verified Review
Community Tour

Our tour at The Winfield was good. Mainly our choice came down to the price. Their marketing person was really helpful and really put in the time and effort with me. She tried to come down on the price as well. And I thought they were really friendly there.


5.0
Margie T - Loved one of resident/client
Assisted Living
March 21, 2022
Great caring staff!

They took great care of my mom. We were very happy with The Winfield.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
June 12, 2021

[name removed] was very helpful and knowledgeable. What I liked best about Winfield was that residents in independent living and assisted living ate together and shared activities. It is reassuring to know that there would be social interaction with others who are not mentally compromised. The walk-in closets are definitely a plus!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Ruth M - Loved one of resident/client
Assisted Living
March 9, 2021
Verified Review
I would recommend

We chose The Winfield at Richmond because the staff seemed very knowledgeable and attentive when we went to visit. Even with covid, they made sure we were able to see the facility and made a lot of accommodations for us and were just very helpful. The meals were chef prepared and my mom really enjoyed them. She needed help bathing and I felt we had to constantly check to make sure that that was being done, so that was a big concern for us. I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

No data collected

Staff

No data collected

Value for Cost

4

Response from The Winfield at Richmond Heights

March 16, 2021

Greetings Ruth! Thanks so much for taking the time to share your positive experience about The Winfield at Richmond Heights! One of our top priorities is customizing the care to each resident. Hearing about it in action makes our day. Thank you again for your five star review!


5.0
anonymous - Loved one of resident/client
Independent Living
July 28, 2020

My mother has been a resident at the Waterford in both Independent Living and Assisted Living as her needs changed for 8 years. She has really enjoyed living here. Her independent living apartment was spacious, and she enjoyed a number of the activities as well as the staff members who encouraged her participation. When mom needed more assistance, she moved to Assisted Living which is in a different wing of the building but she was able to eat with her friends and participate in the activities that she enjoyed when in independent living. This was a real plus as it would have been difficult for her to move to a new facility and get used to new routines, staff, friends etc. There was an adjustment period when mom moved to Assisted Living. However, with the addition of a new director of assisted living and nursing supervisor there have been changes in communication, level of care and follow through that have been very positive. The caregivers in general are kind and helpful and stop by to greet mom even when she does not need assistance. Because of mom’s additional health and cognitive concerns, the staff has worked with the family to put in place additional interventions that have been very helpful in allowing mom to maintain some independence and improve her physical and mental well being. Although this is not a memory care facility, the nursing administrators are well versed in dementia care and offer suggestions to the family as well as directing the nursing staff and caregivers to provide effective interventions. Waterford also provides on-site physical, occupational and speech/cognitive therapy, and can offer an on-site medical doctor and nurse if the family chooses. Providing these services on site is very helpful to the family since we do not need to take her to multiple medical appointments. She thoroughly enjoys her physical therapy sessions and the great staff. Our family works closely with the Waterford staff and we appreciate the listening, care and professionalism that so many of the staff exhibit especially during the challenges presented by the Covid19 pandemic.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Independent Living
March 11, 2020

This location meets all of my Mother's desires for a new location to live at this point in her life. As well as have the ability to meet her needs in the future. Which is really important to her family.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
J J W - Loved one of resident/client
Independent Living
December 24, 2019

I have had 2 family members as residents, one is deceased and one is presently living at Waterford. He has enjoyed being a resident for 4 years, and appreciates the good food and the activities. In addition, the nursing care is superb along with the cleanliness and the friendliness of the staff. It was easy to have this gentleman choose Waterford because of these amenities and attributes, and all has proven to be true for him during these past 4 years. I have recommended Waterford to others and some have lived there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Independent Living
October 23, 2019

Very impressed, having a family mtg this weekend including Dad.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Independent Living
September 30, 2019

Very impressed, so very clean on every floor, no smells The rooms we went into very clean and ready to move in. My Aunt loved the independent living apartment, she loved it so much that before we left she wanted to visit it again. I think this will be the place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.5
Debra Bourdakos - Loved one of resident/client
Independent Living
August 7, 2019
The Waterford

The apartment that we selected was a 2 bedroom with 2 bath and full kitchen which my uncle loves. Many of the people there are wonderful. On the down side, he has pushed his button due to falls and illness and it took 30 minutes for anyone to respond (more than once).

Cleanliness

3

Friendliness

4

Care Services

2

Activities

4

Value for Cost

4


0.5
Formerresident - Resident/client
Independent Living
July 10, 2019
STAY AWAY FROM THIS PLACE!!!

This is a horrible place. They do not provide adequate care for residents. Management protects poor quality staff that harass residents. They do not respond to call buttons or emergency pull chains. Their food is poor quality. They do not have enough staff or staff that is not properly trained to deal with their residents.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Peg O - Loved one of resident/client
Independent Living
May 21, 2019
Summary

They do not do what they say. My dad goes for days without getting a shower. He also does not get new clothes every day. When he is not feeling well, no one checks up on him unless we call and complain. Would not recommend it.

Cleanliness

2

Friendliness

2

Care Services

1

Activities

2

Value for Cost

1


5.0
anonymous - Loved one of resident/client
Independent Living
January 15, 2019
Nice staff close the family

Mom is well looked after by caring staff.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Independent Living
November 16, 2018

A beautiful place. Lovely staff large rooms

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
Jackson Hewitt - Loved one of resident/client
Independent Living
February 6, 2018
DON’T LET THE LOOKS FOOL YOU!!!

The facility itself is almost always clean with exception of the daily garbage pile up outside. The resident rooms don’t get cleaned on a daily basis by housekeeping so the responsibility itself often gets tossed onto the caregivers. I wouldn’t trust this facility!!! I feel so awful for the residents because the families pay so much for their loved ones to stay here but nobody receives top notch quality care. The facility is short when it comes to caregivers so residents are often [removed]. Furthermore because caregivers are understaffed the ones that do exist are extremely overworked. They get rid of the good caregivers and allow those breaking and bending the rules to remain. The residents DO NOT get changed every 2 hours as the state recommends and as a result residents develop skin conditions. Nobody is repositioned every 1-2 hours either so bedsores often form. The caregivers do not always bathe the residents especially the ones with dementia or alzheimer’s (hint: the residents with these sort of conditions often don’t remember whether they’ve received a bath or not). You come here thinking everything is great however reality is that the employees put on a show. You’re given a tour but what you don’t know is they do that so they can try to convince you to have your loved one stay there. They’ll tell you everything you want to hear but leave all the bad out. The activities are none to existent because residents themselves often are left sitting around with nothing to do. Yes, true residents go out on field trips (at the expense of the residents family) but those homebound who can’t leave the facility are left untouched with not much to do. This facility isn’t true assisted living. It’s more of a nursing home with the type of residents who reside here. The sad reality is those requiring memory care aren’t receiving any. Sadly enough I’ve witnessed residents walk out because this facility isn’t locked down and those with some level of dementia or alzheimer’s have the ability to wonder about as they please.

Cleanliness

4

Friendliness

3

Care Services

2.5

Activities

1

Value for Cost

2.5


4.0
anonymous - Toured community
Independent Living
September 12, 2017
Verified Review
My visit

This is a nice looking community. The community is a little more expensive than what we were looking for. The person that I toured with was nice.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Independent Living
August 26, 2017
Verified Review
My father's care

This is a great community for my father. I like that the staff who are caring and attentive to his needs. The menu seems to be good and alot of variety to choose from. they have activies that are offered to the residents who want to participate. We would recommend the good care and value for others.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Independent Living
July 12, 2017
Verified Review
The Right Fit

The care is being met for dad and I get updates from the staff when it comes to my dad. He loves the food, it is excellent every time. They also have activities available for anyone who wants to participate.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.0
anonymous - Toured community
Independent Living
March 1, 2017
Verified Review
A waste of time!

This is a very beautiful community. It is on the high end of things. The staff was very nice to us. The only thing that upset me and turned me off was that we needed assisted living and they did not offer that. Even though we told them that, that it what we wanted. i feel like I wasted my time.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


Viewing 1-20 out of 46 reviews

Neighborhood around The Winfield at Richmond Heights

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about The Winfield at Richmond Heights

The Winfield at Richmond Heights offers 1 Bedroom and 2 Bedrooms. Learn more.

The Winfield at Richmond Heights has received an average review rating of 4.2 based on 46 reviews. See all reviews.

Call (216) 289-9800 to reach a resident at The Winfield at Richmond Heights.

To reach a resident at The Winfield at Richmond Heights call: (216) 289-9800



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.