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The Winfield at Richmond Heights

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261 Richmond Rd, Richmond Heights, OH 44143

9.2
Review score
64 reviews
Add review
9.2
Review score
64 reviews
5 star
61%
4 star
23%
3 star
8%
2 star
2%
1 star
6%
See all reviews
7.7
Review score
288 reviews
8 facilities
For more information about senior living options:
(866) 374-4058
The Winfield at Richmond Heights
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The Winfield at Richmond Heights outdoor common area
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The Winfield at Richmond Heights in google map
street view of The Winfield at Richmond Heights

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Linda
-
Child of resident/client
5.0
Review for The Winfield at Richmond Heights
They were smaller and seemed homier than some other places, there was no real odor when we toured and for the money the space was a lot bigger than other places we looked at.

About the facility
The Winfield at Richmond Heights

The Winfield at Richmond Heights in Richmond Heights, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Independent Living

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Amenities
at The Winfield at Richmond Heights

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • High Acuity Care
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • Low / No Sodium
  • Guest Meals
  • Meals Provided
  • No Sugar
  • Vegetarian
  • Professional Chef
  • Room Service
  • Special Dining Programs

Room Amenities

  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Full kitchen
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outside Patio
  • Barber Shop
  • Indoor Common Areas
  • TV Lounge
  • Beauty Salon
  • Library
  • Outdoor Common Areas
  • Computer or Media Center
  • Meeting Room
  • Central Fireplace

Recreational areas

  • Game Room
  • Movie or Theater Room
  • Raised Garden Beds
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • English

Activities

  • Adventist Services
  • Activities Off-site
  • Sensory-based Programs
  • Devotional Activities Offsite
  • Catholic Services
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Jewish Services
  • Activities On-site
  • Stretching Classes
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Visiting Chaplain or Priest
  • Day Trips and Outings
  • Birthday Parties
  • Yoga / Chair Yoga
  • Holiday Parties
  • Christian Services
  • Devotional Activities On-Site
  • Wii Bowling
  • Reminiscence Programs
  • Trivia Games
  • Brain fitness / Dakim
  • Islamic Services
  • Buddhist Services
  • Cooking Classes
  • Art Classes
  • Happy Hour
  • Montessori Programs

Compare

The Winfield at Richmond Heights outdoor common area
The Winfield at Richmond Heights

261 Richmond Rd, Richmond Heights, OH 44143

Aberdeen Crossings by New Perspective community exterior
Aberdeen Crossings by New Perspective

399 Bishop Rd, Highland Heights, OH 44143

Maple Ridge Senior Living
Maple Ridge Senior Living

35300 Kaiser Ct, Willoughby, OH 44094

9.2
Review score
64 reviews
9.2
Review score
64 reviews
5 star
61%
4 star
23%
3 star
8%
2 star
2%
1 star
6%
9.3
Review score
29 reviews
9.3
Review score
29 reviews
5 star
56%
4 star
31%
3 star
3%
2 star
3%
1 star
7%
9.0
Review score
67 reviews
9.0
Review score
67 reviews
5 star
33%
4 star
42%
3 star
19%
2 star
3%
1 star
3%
9.0
Review score
37 reviews
9.0
Review score
37 reviews
5 star
59%
4 star
22%
3 star
16%
2 star
0%
1 star
3%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Reviews

for The Winfield at Richmond Heights

9.2Review score64 reviews
9.2
Review score
64 reviews
5 star
61%
4 star
23%
3 star
8%
2 star
2%
1 star
6%
SAK Management, LLC
7.7
Review score288 reviews8 communities
Write a review
A Place for Mom has scored The Winfield at Richmond Heights with 9.2 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, The Winfield at Richmond Heights has 64 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.5
Meals & Dining
4.0
Activities
4.3
Value for Cost
4.2
A Place for Mom has scored The Winfield at Richmond Heights with 9.2 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, The Winfield at Richmond Heights has 64 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
SAK Management, LLC
7.7
Review score288 reviews8 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 64 reviews
Linda - Family/friend
Assisted Living
October 24, 2024
5.0
Verified Review
Review for The Winfield at Richmond Heights
They were smaller and seemed homier than some other places, there was no real odor when we toured and for the money the space was a lot bigger than other places we looked at.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Patricia - Resident/client
Independent Living
October 16, 2024
4.0
Verified Review
Getting back what you put out
I love the fact that they have church & bible study. The people are very friendly. They have a lot of different activities to offer. The janitors are great. My experience with the house keepers , they could do better with the cleaning.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
2
Anonymous - Family/friend
Independent Living
October 16, 2024
4.0
Verified Review
Great staff
The aids and nursing staff I've interacted with are friendly and patient. The dining room servers are patient with my friend. My friend likes the afternoon activities. And the morning exercise. They keep the common areas nice and there is regular carpet cleaning in those areas. The landscaping outside is always nice looking. I think it's basically all canned food. Not sure about the meats. Both my friends there say the food is not great. For an alternative to what ever they have for dinner one night is hot dogs or baloney sandwiches. Not what I would call quality food for the elderly. I was there for a Christmas dinner last year but I'm sorry I can't remember what they fixed... They don't have a menu to choose from. But they do publish the meals by the week for all three meals I believe. At least for lunch and dinner.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
1
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
August 15, 2024
5.0
Verified Review
Overall a great community spirit.
We are very pleased with The Winfield - friendliness of staff, cleaning of room, food is very good. [name removed] has fun with the activities. We would most definitely recommend this community to other families based on the experience we have had so far. [name removed] on the staff does a great job making the residents feeling welcome. All the ladies at the front desk greet everyone as we come in. Activities director makes it fun for everyone!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
August 5, 2024
4.0
Verified Review
Great activities and very friendly staff
The staff at Winfield at Richmond Heights is extremely friendly. As far as the food goes - they need Better quality; more fresh fruits and vetables; more variety
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Anonymous - Family/friend
Independent Living
June 26, 2024
4.0
Verified Review
care you can trust
They have worked closely with our family to make sure my mom received the best care possible. Professional staff is excellent, they also use a good therapy service, Caretenders. I wish the caregivers had better training in dealing with people with dementia. Based on the experience we have had, we would recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Joan C - Family/friend
Assisted Living
April 8, 2024
5.0
Verified Review
My sister is very happy and everyone is so nice!
My sister is very happy there. Her husband also. Lot of other couples in their situation ( husbands had strokes). The friendly atmosphere is great and was the main reason we decided on The Winfield.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
SD - Family/friend
Assisted Living
January 29, 2024
5.0
Verified Review
Dads happy, I'm happy
I would recommend the Winfield, they have been responsive to dad, he fell and they got him to the er, and helped him get therapy to get better.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Independent Living
November 29, 2023
4.0
Verified Review
Recommended
I am currently a resident at The Winfield at Richmond Heights and overall things have been very good for me at this facility. The food is satisfactory. The staff is wonderful. The facility offers great activities. My only issue has been the wifi, I have had problems with it. Overall, I would recommend The Winfield at Richmond Heights to others.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Resident/client
Assisted Living
November 3, 2023
5.0
Verified Review
The Winfield at Richmond Heights review
IT meets all of my needs and then some. It has been a great experience overall, and this place is worth it. Based on the experience I have had so far, I would recommend The Winfield at Richmond Heights to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 30, 2023
5.0
Verified Review
Review for The Winfield at Richmond Heights
We really like the place. Unfortunately my mom was only there for one week. I did shop around snd liked it the best. We picked this community because it was near my sister's home. Loved the facility, and I live out of town.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
La’Shanya - Family/friend
Assisted Living
August 27, 2023
3.0
Fair
Overall the place is nice, clean, and most of the staff are very friendly. My parents are in the assisted living area. I’m pleased with the nursing team. My concerns are that we were promised a certain dietary plan of a fish option daily. This all changed recently. We were told that are parents would have a choice of a dining time. This has changed as well. They have been mandated to a 4:30 dining slot with no exceptions.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
3
Anonymous - Family/friend
Assisted Living
July 6, 2023
1.0
Horrible place! Don't leave your loved one there
They "act" so nice when you go check the place out. Completely cater to you and tell you what you want to hear! Promise you so many things..... Once your loved one moves in and is settled you don't hear back from them. They hardly EVER return your calls. The call buttons are a big JOKE!!! the aides/and some Nurses are ALWAYS sitting in the hallways on their phones. Never held accountable for what they do or DO NOT do with the residents. This place should be shut down or at least investigated by the state!!! The aides and nurses need educated. They do not care about these people and its just plain sad to see. And It doesn't seem like the administrator cares much either. I feel so bad for some of these residents. The only ones that seem to be OK are the independent living residents. I have witnessed so many laying on the floor calling for help in the hallways or their rooms. Its awful! PLEASE do your loved ones a favor and stay away from this place! I wish we would have. :(
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
1
Response from The Winfield at Richmond Heights
July 10, 2023
Thank you for taking the time to give us feedback. We here at The Winfield at Richmond Heights would like to extend our sincerest apologies concerning all of the issues that you have experienced. We pride ourselves in maintaining the highest quality standards for all of our residents and their families. We hope you will give us an opportunity to discuss these matters further and come to a resolution. Please give us a call at 216-289-9800. Thank you.
Anonymous - Family/friend
Assisted Living
May 1, 2023
4.0
Verified Review
Review for The Winfield at Richmond Heights
My loved one loves the food. We picked this community, becasue it was close to my home. It's a warm community, and the staff is very interactive. They have been quite oustanding. They exceeded my expectations.. I recommend to other families.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Value for Cost
4
Response from The Winfield at Richmond Heights
July 10, 2023
Thank you so much for the kind words. The Winfield at Richmond Heights strives to provide a high level of care and customer service.
Joan C - Family/friend
Assisted Living
March 22, 2023
5.0
Verified Review
Very pleased, would recommend. Great fit for my sister. Caring staff.
We have been very pleased , the staff was very helpful and pleasant . I liked that there was a bedroom and not just one room. My sister ( the resident) was a cook at an assisted living , says that the food is just ok. I would recommend The Winfield at Richmond Heights to others.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Response from The Winfield at Richmond Heights
March 22, 2023
Greetings Joan! We're so happy to hear you and your sister are having a great experience at The Winfield at Richmond Heights. Your review made our day! Our whole team works hard to provide excellent care to all the senior we serve at The Winfield. Thanks again!
Jennifer B - Family/friend
Assisted Living
February 28, 2023
5.0
The BEST facility!
I could not say enough good things about this facility! My mother has been here for the past 5 years and I don't have a single complaint. All of the staff are phenomenal and the nursing care is the best you'll find anywhere. They have always made sure my mother was thoroughly cared for. They respond very quickly to her pendant/call lights, and are always on top of things. The communication from the facility is outstanding. They offer many different activities to keep the residents entertained and engaged and the food is wonderful! You can tell that ALL the staff from administration to housekeeping really care about the community and their residents. I will never send a loved one anywhere but The Winfield!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Winfield at Richmond Heights
March 22, 2023
Hello! Thank you so much for your kind words regarding The Winfield at Richmond Heights. We appreciate it! The staff works hard to create a homelike environment for everyone. Thank you again!
anonymous - Family/friend
Independent Living
October 26, 2022
5.0
Verified Review
Would recommend
There is exercise class 7 days a week. It's chair exercises but my friend says it is challenging. There is a shuttle that is available 3 days a week for dr. appointments. I think 2 days a week for predetermined shopping. The activities are fun and she has lots to choose from.
Cleanliness
5
Friendliness
4
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Linda - Family/friend
Assisted Living
October 14, 2022
5.0
Verified Review
Nice community and the accommodations are very spacious compared to other places we looked at
We know that she is safe and well taken care of. Nurses are very good at communicating any issues with medication or health issues. Winfield just felt homier and like the right fit for our mom
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
5
L.H. - Family/friend
Assisted Living
July 14, 2022
5.0
Verified Review
Moving mom in and getting her settled, and situated was a fantastic and very smooth process. Overall was extremely quick and great communication from the staff.
Kevin - Toured community
Independent Living
April 25, 2022
5.0
Verified Review
Community Tour
Our tour at The Winfield was good. Mainly our choice came down to the price. Their marketing person was really helpful and really put in the time and effort with me. She tried to come down on the price as well. And I thought they were really friendly there.
Viewing 1-20 out of 64 reviews

Neighborhoods
around The Winfield at Richmond Heights

See what the neighborhood has to offer and what’s nearby:
The Winfield at Richmond Heights in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Ohio regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Ohio regulations for Assisted Living.

Frequently Asked Questions
about The Winfield at Richmond Heights

The Winfield at Richmond Heights offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Winfield at Richmond Heights 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (216) 289-9800 to reach a resident at The Winfield at Richmond Heights.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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