261 Richmond Rd, Richmond Heights, OH 44143
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Value for cost
[name removed] was very helpful and knowledgeable. What I liked best about Winfield was that residents in independent living and assisted living ate together and shared activities. It is reassuring to know that there would be social interaction with others who are not mentally compromised. The walk-in closets are definitely a plus!
We chose The Winfield at Richmond because the staff seemed very knowledgeable and attentive when we went to visit. Even with covid, they made sure we were able to see the facility and made a lot of accommodations for us and were just very helpful. The meals were chef prepared and my mom really enjoyed them. She needed help bathing and I felt we had to constantly check to make sure that that was being done, so that was a big concern for us. I would recommend to others looking.
Response from The Winfield at Richmond HeightsMarch 16, 2021
Greetings Ruth! Thanks so much for taking the time to share your positive experience about The Winfield at Richmond Heights! One of our top priorities is customizing the care to each resident. Hearing about it in action makes our day. Thank you again for your five star review!
My mother has been a resident at the Waterford in both Independent Living and Assisted Living as her needs changed for 8 years. She has really enjoyed living here. Her independent living apartment was spacious, and she enjoyed a number of the activities as well as the staff members who encouraged her participation. When mom needed more assistance, she moved to Assisted Living which is in a different wing of the building but she was able to eat with her friends and participate in the activities that she enjoyed when in independent living. This was a real plus as it would have been difficult for her to move to a new facility and get used to new routines, staff, friends etc. There was an adjustment period when mom moved to Assisted Living. However, with the addition of a new director of assisted living and nursing supervisor there have been changes in communication, level of care and follow through that have been very positive. The caregivers in general are kind and helpful and stop by to greet mom even when she does not need assistance. Because of mom’s additional health and cognitive concerns, the staff has worked with the family to put in place additional interventions that have been very helpful in allowing mom to maintain some independence and improve her physical and mental well being. Although this is not a memory care facility, the nursing administrators are well versed in dementia care and offer suggestions to the family as well as directing the nursing staff and caregivers to provide effective interventions. Waterford also provides on-site physical, occupational and speech/cognitive therapy, and can offer an on-site medical doctor and nurse if the family chooses. Providing these services on site is very helpful to the family since we do not need to take her to multiple medical appointments. She thoroughly enjoys her physical therapy sessions and the great staff. Our family works closely with the Waterford staff and we appreciate the listening, care and professionalism that so many of the staff exhibit especially during the challenges presented by the Covid19 pandemic.
This location meets all of my Mother's desires for a new location to live at this point in her life. As well as have the ability to meet her needs in the future. Which is really important to her family.
I have had 2 family members as residents, one is deceased and one is presently living at Waterford. He has enjoyed being a resident for 4 years, and appreciates the good food and the activities. In addition, the nursing care is superb along with the cleanliness and the friendliness of the staff. It was easy to have this gentleman choose Waterford because of these amenities and attributes, and all has proven to be true for him during these past 4 years. I have recommended Waterford to others and some have lived there.
Very impressed, having a family mtg this weekend including Dad.
Very impressed, so very clean on every floor, no smells The rooms we went into very clean and ready to move in. My Aunt loved the independent living apartment, she loved it so much that before we left she wanted to visit it again. I think this will be the place.
The apartment that we selected was a 2 bedroom with 2 bath and full kitchen which my uncle loves. Many of the people there are wonderful. On the down side, he has pushed his button due to falls and illness and it took 30 minutes for anyone to respond (more than once).
This is a horrible place. They do not provide adequate care for residents. Management protects poor quality staff that harass residents. They do not respond to call buttons or emergency pull chains. Their food is poor quality. They do not have enough staff or staff that is not properly trained to deal with their residents.
They do not do what they say. My dad goes for days without getting a shower. He also does not get new clothes every day. When he is not feeling well, no one checks up on him unless we call and complain. Would not recommend it.
Mom is well looked after by caring staff.
A beautiful place. Lovely staff large rooms
The facility itself is almost always clean with exception of the daily garbage pile up outside. The resident rooms don’t get cleaned on a daily basis by housekeeping so the responsibility itself often gets tossed onto the caregivers. I wouldn’t trust this facility!!! I feel so awful for the residents because the families pay so much for their loved ones to stay here but nobody receives top notch quality care. The facility is short when it comes to caregivers so residents are often [removed]. Furthermore because caregivers are understaffed the ones that do exist are extremely overworked. They get rid of the good caregivers and allow those breaking and bending the rules to remain. The residents DO NOT get changed every 2 hours as the state recommends and as a result residents develop skin conditions. Nobody is repositioned every 1-2 hours either so bedsores often form. The caregivers do not always bathe the residents especially the ones with dementia or alzheimer’s (hint: the residents with these sort of conditions often don’t remember whether they’ve received a bath or not). You come here thinking everything is great however reality is that the employees put on a show. You’re given a tour but what you don’t know is they do that so they can try to convince you to have your loved one stay there. They’ll tell you everything you want to hear but leave all the bad out. The activities are none to existent because residents themselves often are left sitting around with nothing to do. Yes, true residents go out on field trips (at the expense of the residents family) but those homebound who can’t leave the facility are left untouched with not much to do. This facility isn’t true assisted living. It’s more of a nursing home with the type of residents who reside here. The sad reality is those requiring memory care aren’t receiving any. Sadly enough I’ve witnessed residents walk out because this facility isn’t locked down and those with some level of dementia or alzheimer’s have the ability to wonder about as they please.
This is a nice looking community. The community is a little more expensive than what we were looking for. The person that I toured with was nice.
This is a great community for my father. I like that the staff who are caring and attentive to his needs. The menu seems to be good and alot of variety to choose from. they have activies that are offered to the residents who want to participate. We would recommend the good care and value for others.
The care is being met for dad and I get updates from the staff when it comes to my dad. He loves the food, it is excellent every time. They also have activities available for anyone who wants to participate.
This is a very beautiful community. It is on the high end of things. The staff was very nice to us. The only thing that upset me and turned me off was that we needed assisted living and they did not offer that. Even though we told them that, that it what we wanted. i feel like I wasted my time.
My uncle has really been liking his stay at this community for various reasons. One of the reasons being the great chef they have on staff as well as the tasty meals. They have a large variety of options for the residents to choose from as well as well many healthy choices. He is also is really enjoying the company of the other residents they have all been so kind and welcoming to him since he moved in. The only complaint he has is the prices of the facility keep changing and are rising every month. That was not in the agreement they had upon move in.
My father was well taken care of him here. My father really enjoyed the music and the singing that he did. It made him happy to join in. The food was good and he seemed to like everything offered to him. I liked that care that he received and would recommend others to see the good care and value.
This is a nice community, and I was looking forward to my husbands move here. Unfortunately he took a turn for the worst, and he passed away. I knew this was gonna be a good community for him. It is a nice looking place, everything is very well maintained. The staff was very kind and friendly. If though we get to move in here, it was still a good experience.
See what the neighborhood has to offer and what’s nearby:
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, Semi-Private
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, Semi-Private
Studio, 1bd, 2bd
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.