Rose Senior Living at Beachwood

They are very attentive to my mother and very responsive to me when I have questions or issues that need to be addressed. I tend to communicate with the staff through email, and they respond promptly. Any requests that I have had are addressed promptly. It is a very friendly, warm community. Very helpful, very approachable staff.

We like that the memory care unit is smaller so it's not overwhelming, they are only able to handle up to a certain amount of residents. We really like the apartment rooms, they are very accessible with great bright lighting and a nice shower. They do have an activities director that puts on movement exercise classes in the mornings, there is always arts and crafts, trivia games, and much more. In comparison the value is great compared to other communities we had looked at. They do have an outdoor garden space that the residents will be able to access come spring. Overall the meals are good but we do think the portion sizes could be improved and the food could be a little softer.

We really like it - it's a great place. Both the staff and the residents are extremely friendly and go out of their way to make people feel welcome, which has been huge for my loved one during such a big transition. I would recommend it to others. The food is good. It's clean. They have various activities. And I think they make a great effort to be very accommodating.

I have been very satisfied with the level of communication and overall services, as well as the physical facility itself. Weekend staffing, like at so many other facilities, has some questions. But every time I've expressed a concern, Rose Senior Living has been quick to address it and answer my questions.

It is a very nice place. I'm not seeing a return on my investment. They are not holding up to their contract in regards to the care they would provide for my loved one. My loved one is supposed to be receiving assistance with bathing and reminding my loved one to go to meals. The bathing seems to be hit or miss when it comes to assistance. The director is very good and has been very responsive to my questions or concerns. The care staff turned off the call button on my loved one and it took them 15 minutes to finally get some assistance my loved one. This was very disappointing and I no longer trust the care staff. The front desk staff is wonderful. The care staff and the head of department is lying to me about things and this is concerning to me. My loved one hates the food. The food tastes bland. The residents do have choices for meals thought. This is a large community. I wish the staff would encourage the residents to participate in the activities more.

We chose Rose Senior Living because it was conveniently located for family and also it seemed to be cleaner and more up to date than some others we saw. My mom said that the common dining facilities are nice and she met a lot of people, it had a friendly atmosphere. We would recommend them to others.

I have been here only one day.