Maple Ridge Senior Living

My Mother-in-law has been living at Maple Ridge for 1 1/2 years now and from the day we went to view it for her to live there, we were/and still are very happy with the facility. I love that each house is set up like a small ranch house with no steps, a large dining area for all to eat to together and a living room area for all to use. If something were to happen in her room and yelled for help/or pushed her alert button on her necklace, someone will always be close enough to hear/or be there in a matter of moments. They are always making sure she has her meds and they ALWAYS make sure she eats every meal. Took some time, but she loves a lot of the activities they have for them, like Bingo and especially Happy Hour! I thank them for being there for her while my husband and I have to continue to work, thus the reason we were looking for a place that she would feel safe and comfortable living at.

The staff that I have met are very nice and they have been very professional. They are very kind and very attentive with my loved one. I would say to take a look at this community. This community has some very positive aspects. I would recommend this community as one of the ones to look at. They are keeping things clean at the community and helping the residents when needed. My loved one is happy here and she feels safe and that is one of the most important factors.

My mom's care at Maple Ridge is world-class: sensitive to her medical, social and emotional needs and kind to our whole family. I highly recommend Maple Ridge with my whole heart.

Mom spent 7 years in a Senior apartment, until she could no longer manage her meds. 3 years here, we grew to love Every Staff member we met. They are consistently kind and Patient. The cottages are beautiful! Then, suddenly, we were not allowed in. When we Did get in I was disappointed- her suite was awash in clutter and she sat, shivering, in a chair. Bed didnt even have linens. Still, they did their very best, the best they could POSSIBLY do in a Pandemic world crisis and YES - We would DEFINITELY recommend THEM again and again and AGAIN!

I loved the tucked-away location of Maple Ridge! The set-up has a cottage type, relaxing vacation type of feel with a home-like comfort and coziness! The floor plans were simple . . . not easy for a resident to get lost, the rooms were cheerful and clean, and the safety & security of residents seems to be a top priority! I was EXTREMELY IMPRESSED by the ratio of help per resident (1 resident per 6 to 8 assistants) --- [name removed]

I am very happy with the community. My loved one seems to enjoy it. It is a good value and I would recommend it. It is friendly and clean. The staff communication with the family is good. They send out a weekly email. If there are any concerns about my loved one the staff call me

My mom was in the memory care unit here during covid. Generally, everything here was pretty good. Most of the nurses were really great. She had a fully and they said they could take care of it but we did have some constant issues with it. They do only have 1 washing machine per building and there are 12 residents per building which caused an issue. My mom did eat well here and she really enjoyed the activities provided before the director left. They were very helpful and I would tell others to check it out and do not be afraid to move your loved one if you do not feel it is the right fit.

It hard to get to know the staff due to the turnover, They have not gotten their covid vaccines yet also.

I would tell friends that this is the place I would go back to. This is a smaller one story community with walking paths. The food was bland and not a good source of balanced meals. It was also repetitive.

Compared to other communities Maple Ridge was a better price, and the care services were excellent. They also offered a lot of activities, they always had something going on. The food was really good, and nice large portions.

The staff was awesome and they made an effort to get to know my mom, and they took good care of her there. they were open to feedback. I would recommend this facility to others, but be vocal about the care you want your loved one to receive and follow up.

Lacking in leadership. The staff is always shorthanded and help is constantly calling off. They aids aren’t trained in memory care. Recently on a Saturday there was one aid and no nurse in the cottage, for sixteen residents of which three were high risk for falling. Consistently behind on laundry. They left my parent without a shower for two and a half weeks. Too much to continue with. We pulled out after a month.

Older and dated but was told that they were planning a huge remodel and update. Convenient location to Willoughby VA. Positive comments from residents

We enjoyed our tour as this location did not remind us of a typical senior home due to the homey cottages and outdoor access. The prices were extremely reasonable as well. The showering in the Hall was a deal breaker- otherwise we loved it!

I recently took a tour to find a place for my mom, who is in need of an assisted living facility. I reside in Mentor and wanted something close to my place of employment in Willoughby. very nice place, I am definitely thinking of going with Maple Ridge. everyone I met was very pleasant

No one likes to think of an alternative living place for a loved one, but upon visiting many senior living possibilities I was very impressed with this particular facility. Upon arrival I was greeted quickly and felt a true concern for my specific needs. Was given a tour of the place and as I was asking questions of my tour guide, [name removed],she was knowledgeable and caring about my concerns. The place was clean and the residence knew my guide by her first name and were very happy to see and exchange words with her.I left with a great impression of Maple Senior Living.

I WENT AND TOOK A TOUR FOR MY MOM WHO IS IN NEED OF ASSISTED LIVING. VERY NICE PLACE, AM CONSIDERING