Maple Ridge Senior Living

I was not a fan of Maple Ridge. The facility itself needs some updates and TLC. The bathing is very odd, you have to schedule when to be bathed and there is 1 main bathing station so you get no privacy. The rooms here also looked very tight.

Mom spent 7 years in a Senior apartment, until she could no longer manage her meds. 3 years here, we grew to love Every Staff member we met. They are consistently kind and Patient. The cottages are beautiful! Then, suddenly, we were not allowed in. When we Did get in I was disappointed- her suite was awash in clutter and she sat, shivering, in a chair. Bed didnt even have linens. Still, they did their very best, the best they could POSSIBLY do in a Pandemic world crisis and YES - We would DEFINITELY recommend THEM again and again and AGAIN!

I loved the tucked-away location of Maple Ridge! The set-up has a cottage type, relaxing vacation type of feel with a home-like comfort and coziness! The floor plans were simple . . . not easy for a resident to get lost, the rooms were cheerful and clean, and the safety & security of residents seems to be a top priority! I was EXTREMELY IMPRESSED by the ratio of help per resident (1 resident per 6 to 8 assistants) --- [name removed]

I am very happy with the community. My loved one seems to enjoy it. It is a good value and I would recommend it. It is friendly and clean. The staff communication with the family is good. They send out a weekly email. If there are any concerns about my loved one the staff call me

My mom was in the memory care unit here during covid. Generally, everything here was pretty good. Most of the nurses were really great. She had a fully and they said they could take care of it but we did have some constant issues with it. They do only have 1 washing machine per building and there are 12 residents per building which caused an issue. My mom did eat well here and she really enjoyed the activities provided before the director left. They were very helpful and I would tell others to check it out and do not be afraid to move your loved one if you do not feel it is the right fit.

It hard to get to know the staff due to the turnover, They have not gotten their covid vaccines yet also.

I would tell friends that this is the place I would go back to. This is a smaller one story community with walking paths. The food was bland and not a good source of balanced meals. It was also repetitive.

Compared to other communities Maple Ridge was a better price, and the care services were excellent. They also offered a lot of activities, they always had something going on. The food was really good, and nice large portions.

The staff was awesome and they made an effort to get to know my mom, and they took good care of her there. they were open to feedback. I would recommend this facility to others, but be vocal about the care you want your loved one to receive and follow up.

Lacking in leadership. The staff is always shorthanded and help is constantly calling off. They aids aren’t trained in memory care. Recently on a Saturday there was one aid and no nurse in the cottage, for sixteen residents of which three were high risk for falling. Consistently behind on laundry. They left my parent without a shower for two and a half weeks. Too much to continue with. We pulled out after a month.

Older and dated but was told that they were planning a huge remodel and update. Convenient location to Willoughby VA. Positive comments from residents

We enjoyed our tour as this location did not remind us of a typical senior home due to the homey cottages and outdoor access. The prices were extremely reasonable as well. The showering in the Hall was a deal breaker- otherwise we loved it!

I recently took a tour to find a place for my mom, who is in need of an assisted living facility. I reside in Mentor and wanted something close to my place of employment in Willoughby. very nice place, I am definitely thinking of going with Maple Ridge. everyone I met was very pleasant

No one likes to think of an alternative living place for a loved one, but upon visiting many senior living possibilities I was very impressed with this particular facility. Upon arrival I was greeted quickly and felt a true concern for my specific needs. Was given a tour of the place and as I was asking questions of my tour guide, [name removed],she was knowledgeable and caring about my concerns. The place was clean and the residence knew my guide by her first name and were very happy to see and exchange words with her.I left with a great impression of Maple Senior Living.

I WENT AND TOOK A TOUR FOR MY MOM WHO IS IN NEED OF ASSISTED LIVING. VERY NICE PLACE, AM CONSIDERING

This the Best life! Attentive care, great food, friendly staff, nice suites, best price we've found and we went to 7 local places. It has been one year come April, and we're so happy! Top Score!!!

Very nice place. [Name removed] has been wonderful answering all of our questions. My sister has an appt on Saturday to sign the paperwork.

With smaller units in a cluster, I feel my Mom is getting plenty of attention and help. There is Always a staff member in-house, 24/7 Meals are very good, Mother raves all the time how much food is offered and how well-prepared. If you call a day ahead you can request to eat with your family member, no charge. Clergy comes Sunday to distribute Holy Communion. Many residents go out to the local churches. Facility owns a bus, so they can take residents shopping or out for a special meal. I have not met one staff member Yet who falls below my expectations, and we've been there 7 months. There's of course an up-charge for them to administer Mom's medications 4x a day but that is so totally worth it for her well-being, AND My Peace of Mind. All cottages are beautiful, fresh, very clean, with comfortable seating areas for families. Activities are bountiful, many of them can include families. If you haven't walked in and looked around yet, please do so - you will feel so much better about the decisions your family needs to make.

They are SUPPOSED to clean the tennants rooms once a week, but, it doesent always get done. They wash the tennents clothes and bting them back inside out and all wrinkled.

This community looked nice when we visited. The person that took us on tour was nice. My loved one did not like the style of the rooms. The rooms are small and while you have your own bathroom you have to share a bath and shower with the other residents.