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The Village at South Farms

645 Saybrook Road, Middletown, CT 06457
9.2
Review Score
38 reviews

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3 Floor plans
3 Floor plans available
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Anonymous - Family/friend
5.0
Recommended

I would highly recommend this facility. The staff are very caring and kind. The folks that will be interacting and caring for your loved ones are crucial to making the transition to a retirement home as painless as possible for all. I have dined with my Mother on several occasions and the food is very good. The waitress makes sure that my Mom has a little bowl of fruit at her table once a day because she likes this. A sweet personal touch.... Read more

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About the facility The Village at South Farms

Located high on a hill in the historical Middletown, Connecticut, The Village at South Farms features lavish gardens, outdoor walking areas, and plenty of panoramic valley views. Our country estate setting offers a peaceful atmosphere, along with high-quality care services. Along with our assisted living and specialized memory care services, we take pride in celebrating each individual resident and transforming lives through purposeful human connection.

Overlooking the Connecticut River, Middletown offers a vibrant town overflowing with New England charm. Whether you’re looking forward to spending your days soaking in our community’s scenic views or visiting downtown Middletown for shopping, dining, and enjoying art and history, you’ll appreciate the mix of country living and city amenities. We are also close to the Middlesex Health Primary Care, Hartford HealthCare Medical Group, and Middlesex Hospital.

Community Amenities and Services

With assisted living, memory care, and respite care services all in one place, we offer a continuum of care designed to provide personalized support to meet your current and future care needs. Our dedicated associates are available around the clock to assist with daily living tasks, including bathing, dressing, medication assistance, and more. Our Mind & Memory program supports residents with Alzheimer’s and dementia-related memory loss by...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
The Village at South Farms is a community within Benchmark Senior Living properties. See all Benchmark Senior Living communities.

Pricing for The Village at South Farms

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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2 Bedrooms
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Semi-Private
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1 Bedroom
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at The Village at South Farms

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The Village at South Farms645 Saybrook Road, Middletown, CT 06457
The Residence at Ferry Park60 Cold Spring Road, Rocky Hill, CT 06067
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9.2
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8.0
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living

Amenities at The Village at South Farms

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
Anytime Dining
Chopped Meals
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Game Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
Italian
Polish
Spanish

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Catholic Services
Bible Study Group

Reviews
for The Village at South Farms

Write a Review
9.2
Review Score
38 reviews

Review Score

38 reviews
9.2

Out of 10


5 star

58%

4 star

35%

3 star

6%

2 star

0%

1 star

3%

A Place for Mom has scored The Village at South Farms with 9.2 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, The Village at South Farms has 38 reviews with an average "overall experience" of 4.4 out of 5.

How we score communities
Cleanliness

4.5

Friendliness

4.6

Meals & Dining

4.5

Care Services

4.3

Activities

4.3

Staff

5.0

Value for Cost

4.1

Overall Experience
22
13
2
0
1
Date Submitted
6
7
11
Reviewer
0
28
9
0
Care Received
5
32
1
1-20 of 38 reviews
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5.0
ROSEMARY G FREDERICK
Assisted Living
February 15, 2024
Ecumenical Services for Residents

I am a Deacon from First Congregational Church Cromwell, CT acting in coordination with The Village at Souh Farms activities director to provide a monthly church service for residents at the facility. In terms of organizing the service and accommodations, the staff was very supportive in providing a lovely room for the services, internet access so that music could be brought into the service and putting the service on their activities schedule. I have continually heard from the participating residents just how pleased that this program was arranged for them. In visiting with the residents before and after services, I often hear about their other activities. I was shown pictures of their "Prom Night". The residents seem to enjoy the activities that are provided them. The facility is beautiful and seems to be well taken care of. The room provided for our services is very well suited for our purpose. It is an easy set up and a beautiful relaxing environment which suits our purpose.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Elaine - Family/Friend
Assisted Living
February 13, 2024
Verified Review
Well run and would highly recommend.

Great services. Picked this place for services, was recommended by you, friendly, professional staff and price was fair.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
January 8, 2024
Verified Review
Recommended

I would highly recommend this facility. The staff are very caring and kind. The folks that will be interacting and caring for your loved ones are crucial to making the transition to a retirement home as painless as possible for all. I have dined with my Mother on several occasions and the food is very good. The waitress makes sure that my Mom has a little bowl of fruit at her table once a day because she likes this. A sweet personal touch.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Village at South Farms

January 22, 2024

Hello, Thank you so much for the wonderful review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing The Village at South Farms!


4.0
Anonymous - Family/Friend
Assisted Living
December 7, 2023
Verified Review

I would recommend The Village at South Farms to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
November 21, 2023
Verified Review
Village at South Farms Review

All of the staff at The Village at South Farms has bee amazing! They are helpful and friendly as well as astute!


3.0
Ron - Family/Friend
Memory Care
September 26, 2023
Verified Review
Overall I would recommend the place but gotta keep an eye on things

My sister has rapidly declined since being admitted. I was very concerned so had a meeting with staff to find out they have my sister on schizophrenia medication. Not dementia medicine, which she has. My only conclusion is that they are chemically restraining her? Because at one point she was in a zombie state. Since our meeting they have reduced schizophrenia medicine.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

1

Activities

3

Staff

5

Value for Cost

3


4.0
Anonymous - Family/Friend
Memory Care
April 5, 2023
Verified Review
Alternative to home

My loved one is a resident at The Village at South Farms. The staff is friendly. I think they should have more Aides on the Memory Care floors, dependent on resident needs. Housekeeping is fine, nothing spectacular. I would recommend this facility to friends and family.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

3

Response from The Village at South Farms

June 8, 2023

Hello, Thank you so much for the wonderful review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing The Village at South Farms!


5.0
Deborah - Family/Friend
Memory Care
January 12, 2023
Verified Review
I like visiting here!

What really sticks out to me at this facility are both the friendliness and pleasant surroundings. The staff are all friendly and always pleasant. Anyone around will help you if you have a question or are trying to find your way around. I like visiting here!

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Robert - Toured community
Memory Care
October 24, 2022
Verified Review
tour review

Our family had an in person tour and we thought it was a really nice tour experience


5.0
anonymous - Family/Friend
Memory Care
July 20, 2022
Verified Review
good place for loved ones

We really like the set up of the floor our loved one is on, it is not hospital like. Based on our experience so far we would recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
Patricia - Toured community
Assisted Living
July 8, 2022
Verified Review
My Tour Experience at The Village at South Farms

This was a good community. My loved one wanted a different location.


3.5
Rebecca - Family/Friend
Memory Care
January 28, 2022
Verified Review
Not for younger residents with higher functioning dementia.

My loved one didn't last long here for personal reasons. I don't feel it was the right fit for her. Their dementia care was different than what we expected - it was more like assisted living. She needed more attention and companionship, and they don't have the staff to accommodate that. For the time that she was there, she wasn't really involved in any activities because the rest of the patients there were not at her functioning level, so there was no one for her to relate to. I just don't feel they accommodated her well at all. They were very nice. But it just wasn't the place for my mother. I would recommend the place, but not for someone who was as high functioning as my mother.


5.0
Jana - Family/Friend
Memory Care
November 15, 2021
Verified Review
I would recommend

We chose Village at South Farms because they were close to our house and the director who gave us the tour was very informative, kind, and really made the experience a good one. All of the staff have been very friendly and I would recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.5
John G - Toured community
Memory Care
November 8, 2021
Verified Review
My tour review

I really liked this community but it was not really set up for memory care. It was nice for people who did not want to keep up a house or an apt but the adults are more proactive than my loved one. Everything is a la cart so the healthier you are the better but when there are services needed adding it all together is a lot higher in cost.


5.0
Ann - Family/Friend
Memory Care
November 29, 2020

When dad died mom wanted to leave Florida and go back home to CT. I started calling assisted living facilities. The Village gave my husband and me the time and day we requested. When we got to the facility we were screened and then [name removed] came to greet us. [name removed] is very upbeat and obviously likes what she does and where she does it. I had a question sheet and [name removed] took her time answering all of them and giving us further information about South Farms. We were then given a tour of the facility. I was impressed, but this was our first stop of three. After touring the other facility I wrote an email to The Village with some comparisons I had. The Village got back to me immediately and addressed those concerns. Before making a decision I emailed The Village again with more questions. Again they got back to me very quickly with the answers. Mom has now decided to become a resident at South Farms and I continue to have questions and they continue to answer them in a very timely manner! [name removed] likes what she does and is enthusiastic about promoting South Farms but she has never been pushy. The Village continues to help us navigate mom’s journey to residency. I’m expecting The Village will continue to help us make a new home for mom and will make her feel welcome Everyone at South Farms that we met on our tour was pleasant and welcoming

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Family/Friend
Memory Care
August 27, 2020
Verified Review
Would recommend this community

The food at The Village community is very good, they have really good room sizes as well. One thing that stood out to us was how clean this community was and the decor they had.

Cleanliness

4.5

Friendliness

4

Care Services

3

Activities

5

Value for Cost

4


3.5
anonymous - Family/Friend
Memory Care
November 11, 2019
Staff is great but procedures are frustratingly uncoordinated

By and large the staff is wonderful, and I give them a big hurrah. But there seems to be a problem with communication and coordination. For example, getting my mother ready for me to pick her up for doctor's appointments has been problematic. There seems to be no set procedure, or if there is, no one seems to know what it is. Telling the personal care aids did not work (the information didn't get passed along to the whoever was on duty the day of the appointment). Telling the nurses didn't work (although the nurses said the procedure was supposed to be to inform them about the appointment). Telling the person on duty at the front desk sometimes works and sometimes doesn't. Sometimes I arrive on the day of the appointment and my mother is on a bus trip or at an activity, sometimes she is asleep, only once or twice was she dressed and ready.

Cleanliness

5

Friendliness

4.5

Care Services

4

Activities

2.5

Value for Cost

2.5

Response from The Village at South Farms

November 11, 2019

Thanks for your review, we are sorry to hear about the experience that you and your mother have had with our community. We value all feedback and we would like to learn a little more about your experience so we can improve. Please contact us to provide more information so we can help.


5.0
Charles R. LeBlanc - Family/Friend
Memory Care
June 12, 2019
A Blessed Choice forn [name removed]

As one of ten children, our Mother, [name removed], is one of the great treasures for our family. After an exhaustive search in the central Connecticut area for the safest and best living situation for a her as she was leaving her home of almost fifty years, we were fortunate to discover The Village at South Farms in Middletown, CT. Over the past two years, the entire team and staff at The Village has not only become a community for her but an extension of her prolific family. Their professionalism, compassion and attention to the quality of her wellbeing is clearly evident on a daily basis. From the outstanding administrative leadership of The Village to the skilled attentiveness of the nursing staff and outside occupational/physical therapists to the genuine concern of the personal care aids to the recreational staff, our Mother and my entire family are truly blessed in our choice of The Village of South Farms for [name removed].

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
December 1, 2018

Attractive building with many pleasant common spaces, engaging staff, good location near Middletown center and willing to help out in making placement affordable. Location also ended up being more accessible to family.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
LISA S JOLLEY - Family/Friend
Memory Care
November 10, 2018
Good overall

Overall, very good. I think they need more caregivers. Sometimes my mom had to wait too long for help. She only lived there 2 weeks before she had to go in the hospital and then passed away. They still made us pay for an additional 15 days per policy which is longer than she even lived there. They could have and should have made an exception under the circumstances.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4.5

Value for Cost

2.5


Viewing 1-20 out of 38 reviews

Neighborhood around The Village at South Farms

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Frequently Asked Questions about The Village at South Farms

The Village at South Farms offers Studio, 2 Bedrooms, Semi-Private and 1 Bedroom. Learn more.

A Place for Mom has scored The Village at South Farms 9.2 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (860) 344-8788 to reach a resident at The Village at South Farms.

To reach a resident at The Village at South Farms call: (860) 344-8788



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.