Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Meals & dining
Value for cost
The staff is very friendly and nice and the food is amazing. We have a really good chef here. I would recommend this community to others based on my experience
The staff is very caring and was very flexible with our needs. I would recommend this community to others based on my experience.
I went on several virtual tours, and at this one the building didn't seem as nice as others I had seen. Mostly the residents in the memory care unit seemed to be pretty far gone, and my loved one who is higher functioning wouldn't have had enough interaction with people like herself.
I'm not sure if it's related to the pandemic, but things happened there that left me wondering, and I've never really gotten an answer for it. My loved one was there only for a month, and he fell three times. I was told about it each time. Then he had to be taken to the emergency room once or twice. The last time he went to the emergency room, he didn't come back. Unfortunately he passed away. He had some bruises on his eye, and The Village didn't know why. Each time he fell, they didn't really have any answers and couldn't tell me why. In that respect, I think maybe they could have done a better job. The other thing I found a little frustrating is the length of time that it took them to reimburse the money they were supposed to. I had to go back to them several times, and they would always say we're working on it. If I hadn't followed up with them, I feel like I would still be waiting on the money. I found that to be disturbing. They seemed like they made an effort to keep me informed, about my loved one's care and I welcomed that. They texted me pictures of him participating in activities. The people working there seemed to be friendly, kind, and helpful, so I appreciate that. They did what they could I guess. It's just hard to tell what was going on with the care with so many restrictions. And I couldn't monitor my loved one like I would have wanted to, especially because he was in the memory care section.
Response from The Village at Kensington PlaceMay 12, 2021
Hello, we are sorry to hear about the experience that your family had with us. We take all feedback seriously, and would like to learn more so that we can strive to improve. Can you please reach out to us at Benchmark so that we can address your concerns? Thank you.
The community has been friendly until they had to lock down due to the pandemic. The Village at Kensington Place would be suitable for some people. The community is good for people who can no longer care for a house or even for those with memory care health concerns.
We chose The Village at Kensington Place because of the location, my brother lives in the same town, the people were extremely nice, polite, and friendly. I just had a good feeling about the place. We went through this with my mother in law so we were pros at looking into facilities, we felt this was the best option for my mother. The room sizes were good here. I would absolutely recommend.
We are very pleased with The Village. The staff is very attentive and they have had no cases of the Covid-19 virus because they are so proactive. The food is fantastic and the chef is incredible. The community itself is immaculate and they are vacuuming and cleaning every single day. The staff is phenomenal and go out of their way with us and the residents. It is very expensive, however knowing mother is safe and happy is invaluable.
Please DO NOT send your cherished loved one to this facility. They have NO compassion for you or your family member living there. It is all about the money for this facility and they do not treat your loved one with dignity. I am so sorry I sent my parent to this place (has since passed away). Stay far away from this assisted living facility!! There are much better ones out there.
Response from The Village at Kensington PlaceMay 1, 2019
Thanks for your review, we are very sorry to hear about the experience that you and your family had with us. We value and take all feedback seriously, and would like to learn more about your experience so that we can improve. Please reach out to us so that we can learn more about your experience and address your concerns.
A Place For Mom was wonderful in helping us contact available assisted living communities to transfer Dad int after his stroke. The Village at Kensington Place is now Home and the staff are wonderful! A Place For Mom made it easy at a stressful time!
Very nice community, rep was fabulous, mom participated in a music therapy class.
1. Aides have 7 minutes to respond to a call if you push your button. Sometimes you need to push the button a few times to get someone to come because of demand and staff levels. 2. Nurses on staff are not there to care for the residents if anything happens - it is all handled by outside nursing staff at a cost. So just like living at home without a nurse. The nurses manage meds but, don’t administer them unless short staffed on senior aides that generally hand out. 3. Leaks everywhere in the building especially when it rains hard. 4. Office staff constantly lose paperwork, checks etc.... seem a bit unorganized and not on top of things. Bills do not come consistently month over month at the same time. When you do get them they give you 7 days to pay them inclusive of mail timing. A little unrealistic regarding response timing. It’s considered late the minute you mail the bill. 5. Doctor comes in 1 time a week on Thursdays but, you cannot see them iunless you are signed up to see them. 6. Very limited staff on weekends. The good news is parking in the staffing parking lot B is pleantiful on weekends. 7. Cost of meds are not included in the administering charge hence the up front expense is titled as such. You get a separate fee from the pharmacy. 8. They charge $5 fee for meal delivery per meal and it generally comes 30 minutes after the dining room rush is done 9:30, 1:30 and 6:30 and usually cold. 9. Make sure you ask for a documented listing of all incidental charges. I’m sure we haven’t hit them all yet. 10. The washing machines on the 2nd floor which is supposedly the best one one looks like it is 20 years old and only works just okay to throughly clean clothes. 11. Food is pretty good and servers attentive. 12. People working there do seem to genuinely care. 13. Reaction times are a bit delayed and need to follow up a few times for changes or new requests (new meds, maintenance etc... unless you are right on top of them). Wondering how reactionary they will be in emergencies? 14. They will drive you to where ever you want to go even if it is outside of 10 miles for doctors, dentists and errands which is very nice and the driver is very accommodating. 15. Aides seemed to have changed abruptly and are hired from outside agency. 16. Hair Salon operated by outside stylist that comes twice a week. Prices are a bit steep. My opinion but its pure economics....low supply and high demand allow for higher charges. 17. Fruit flies everywhere. Need to be professionally addressed. 18. Not what I expected based on the Sales pitch but, not enough to make me want to move my loved one either. 19. When I got a professional opinion, they said they were OK. I would agree they are ok Not bad but, not great. 20. Need more attention to detail, tighter quality controls, higher expectations of staff and faster response timing that is measured and monitied for improvement would put them a notch higher than okay.
Response from The Village at Kensington PlaceFebruary 15, 2019
Thanks for your review. We take all feedback seriously and are sorry to hear about your negative experiences that you've had with the community. We strive to provide quality care to our residents, and would like to learn more about your experience so that we can improve. Please contact us to provide more information on your experience.
The Village at Kensington in Meriden CT is a wonderful place for my mom. The staff is very friendly and welcoming. It is very clean and has a pleasant atmosphere. My mom enjoyed the delicious meals that were served. They always provided any extra requests happily. The activities were wonderful. So many choices for everyone’s interests. All the residents have pendant or wrist call button. A capable staff member responded very quickly when ever the button was pushed. The button could be pushed for minor requests or more serious issues. They were always pleasant and helpful. Safety of the residents is primary. I can’t say enough good things about this “new home” for my mom. It sounds too good to be true but it really is a wonderful place.
This place is [Removed]. They always seem to be understaffed. They lose clothes, the kitchen is not the cleanest. MY mother was a patient there for 7 months. In that time she fell when no one was watching her. The staff did not allow her to participate in any group activities. She was mistreated.
My mom has been living at the Village at Kensington Place for a little-over two years. Her beautiful apartment is decorated with her furniture and things that she loves. She is independent, but knows that if she needs help, it's a push button away. In all this time, we have no complaints at all. Zero. The facility is lovely. The food is great and well presented. There are activities every day: meaningful things to do for residents and families. The staff knew my mom's name the very-first day. She felt welcome and valued. She has joined groups that suit her needs and talents. If I have any questions and/ or concerns, the administrator is on site nearly every day. Look at their Facebook page. There are hundreds of photos of residents, staff, family. My mom chose this community herself, and we all are grateful for the wonderful community atmosphere at the Village. Over-two years and zero complaints. For real: ZERO.
I do feel my mother is in good hands with her move to this community. It is a wonderful place, and they have a great staff. They have been very attentive, and helpful. They are taking very good care of her, and her needs. I'am very pleased with all they have done for us, and this is a community I would recommend. It is working out well for my family.
I had a tour of this community for my loved one and I have no complaints with how things went during our visit. They had a very clean facility with a lot of great amenities available to all of the residents. The staff where friendly and and made sure to answer any questions that I had for them in great detail. It was just not the right decision for my loved one in the end decision.
We are happy with this community. The staff are nice and caring. The staff are quite busy, but they might need more staff so that the residents have more attention. We meals are good and he likes the variey of the health meals. He is offered to be involved with the nice activities. We would recommend this community for the care and value of a loved one.
The staff are nice, helpful and are there for you with whatever you need. My father in law loved the food. They offer daily activities and they encouraged him to participate. The community is clean and well maintained. I would recommend this community.
We had a good tour of this facility.From what I saw the community appeared to be well-kept, and clean. The staff was friendly, and nice. It was a good experience, but there were many factors that played into where to place my mother. Unfortunately this wasn't the community for us.
I am very impressed with the memory care unit at this community. They have been helping my loved one improve by having her participate in the various activities and re-directional techniques throughout the day. I do wish there was better communication between the staff and myself about my mothers progress.
See what the neighborhood has to offer and what’s nearby:
Studio, 1bd, 2bd, Semi-Private
Studio, 1bd, Semi-Private
Studio, 1bd, Semi-Private
Studio, 1bd, Semi-Private
Studio, 1bd, 2bd, Semi-Private
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.