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The Phoenix at Tucker

2060 Idlewood Rd, Tucker, GA 30084

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The Phoenix at Tucker aerial view of community
13 Photos
13 Photos available
5 Floor plans
5 Floor plans available
The Phoenix at Tucker in google map
street view of The Phoenix at Tucker
anonymous - Loved one of resident/client
5.0
Our families experience

According to our loved one the options with the meals could be improved - sometimes it is a small sandwich and a bag of chips and that may be the only choice.... Read more

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About the facility The Phoenix at Tucker

At The Phoenix at Tucker, the trusty team of caregivers make the transition into senior care as smooth as possible. They have a passionate team that cares deeply for each resident and works around the clock to offer the best, high quality service possible. Designed to provide comfortable living and enjoyment day in and day out, the campus features luxe design details, tree lined courtyards, and bright and spacious living and entertainment areas.

The Phoenix at Tucker Amenities and Services

With on-site, caring staff available day and night, residents appreciate unparalleled services and amenities such as transportation and routine housekeeping and laundry. They also offer in-house therapy and health care and have a nurse, doctor, dentist, podiatrist, and multiple therapists available when you need them.

Anytime you’re hungry, utilize the community’s room service option or stop by their restaurant-style dining area to order tasty, nutritious meals prepared fresh by their talented professional chef. Moving from the dining area to the spacious lounge areas, residents are welcome to visit and relax during their free time. For a breath of fresh air, residents can unwind in pristine courtyards, the vibrant butterfly garden, and secured indoor/outdoor walking paths.

Residents are offered a wide variety of daily...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Phoenix at Tucker is a community within Phoenix Senior Living properties. See all Phoenix Senior Living communities.

Pricing for The Phoenix at Tucker

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Phoenix at Tucker

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegan

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Café or Bistro

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Golf Course or Putting Green

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Bible Study Group
Art Classes

Reviews

for The Phoenix at Tucker
4.6(87 reviews)
Write a Review
Cleanliness

4.7

Friendliness

4.7

Meals & Dining

3.4

Care Services

4.6

Activities

4.7

Staff

3.6

Value for Cost

4.6

Overall Experience
64
20
1
0
2
Date Submitted
3
5
7
Reviewer
59
16
11
1
Care Received
5
82
1-20 of 87 reviews
Sort by

5.0
anonymous - Loved one of resident/client
Memory Care
January 18, 2023
Verified Review
Our families experience

According to our loved one the options with the meals could be improved - sometimes it is a small sandwich and a bag of chips and that may be the only choice.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Assisted Living
November 22, 2022
Verified Review
Recommended

The location, décor, and staff accessibility at inquiry really stood out to us here. The staff are very friendly and try to be as helpful as they can given their workload. My mom is recovering from a fracture and hasn't been able to participate in the varied activities offered. But she has been improving with the PT and OT offered in house. I have and will continue to recommend them to friends and family.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

4


1.0
Toddp67 - Loved one of resident/client
Assisted Living
October 9, 2022
Bad Bad and if I did not say it loud enough Bad

Please notice that all the good reviews of this place were given over 5 years ago when it was owned by a different group. Since then it has gone downhill drastically. We put my mother in Phoenix and she stayed for only one year. They did not take care of her and the staffing was if not illegal it was definitely complete negligence. There were times when we went looking for a staff member and the only person we could find in the building was on the front desk. Often my mother who needed assistance was not put to bed and sometimes not not taken down for meals. After a constant complaining we finally decided for my mother's safety sake to move her to a different place. Don't be fooled by the good looks of the facility and the people who greet you when you come in. They are not the ones who do the care and the ones who do won't be there long because of the constant turn over.

Cleanliness

3

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

2

Staff

1

Value for Cost

1

Response from The Phoenix at Tucker

November 1, 2022

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We wish you all the best. We appreciate the feedback and will use this information to make improvements.


3.0
Dawn T - Loved one of resident/client
Assisted Living
May 5, 2022
Verified Review
Decline in care

The level of attentiveness at this community and what we are praying is not what I was expecting it could be better. When we first moved my mother in it was great and the staff were very attentive to my loved one. They got new management and everyone left and things just changed. She was supposed to be getting a higher level of care and they are not helping with things that they are supposed to be helping with. The community is phenomenal and some of the staff are great but the care has greatly declined. Its like the backbone of the facility right now is not great, the kitchen staff and cleaning staff seem to be committed more than the other staff.

Cleanliness

5

Friendliness

2

Meals & Dining

5

Care Services

2

Activities

5

Staff

3

Value for Cost

4


5.0
Teresa - Loved one of resident/client
Assisted Living
March 24, 2022
Verified Review
It is a beautiful facility

Our experience has been really good so far, the staff and the care services are wonderful. They have the proper lift systems like a hoyer to assist our loved one when needed. The community is newer so it is beautiful, very nice and overall we would recommend to others.


5.0
Ruth W - Toured community
Memory Care
December 8, 2021
Verified Review
My tour review

This community looked very nice. It was a good experience but there was another community that we liked better.

Response from The Phoenix at Tucker

December 13, 2021

Thank you for taking the time to share your experience with us. We would love to know a little more about what your deciding factor was and what we could have done better or different. We are here for you anytime.


5.0
Katherine M - Loved one of resident/client
Assisted Living
December 1, 2021
Verified Review
Satisfying experience

This community has very friendly staff and they were very convenient. The fact that I could go any time to see my loved one really made a difference for me. If I woke up in the middle of the night and did not feel right I could go see my loved one and this really made a difference for me.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

4

Response from The Phoenix at Tucker

December 2, 2021

Thank you for taking the time to leave us a review. We appreciate you sharing your experience with us!


4.0
anonymous - Toured community
Memory Care
November 20, 2019

Was too expensive for us but [name removed] was very nice and took time to answer our questions and give us some good feedback.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from The Phoenix at Tucker

January 17, 2020

If there is anything we can do to assist with other options, please feel free to reach out. Thank you for your consideration.


5.0
anonymous - Toured community
Memory Care
April 13, 2019

I love this community. 10 minutes from my home. Interested in 2 seperate units for mom & aunt. 1 available 1bedroom(can be used as 2bedroom) only available @ this time.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
Jane - Loved one of resident/client
Memory Care
November 2, 2018
Not good

I'm not sure why this place shows good reviews... At least for the memory care units. It used to be The Orchard in Tucker. Our loved one received sub-par care while there. Medication mistakes, cuts and bruises that no one knows how they came to be, communication issues (lack thereof), laundry issues, bed bugs, caretakers that lose people...to name a few. Also, the food looks Nothing like the pics. I know some places are worse, but this one is definitely not as good as they appear. Sure, the decor and landscaping are beautiful, but I'd rather have good care for my loved one. Once we moved our loved one out, they've improved and we are much happier and less worried.

Cleanliness

3

Friendliness

2

Care Services

1

Activities

4

Value for Cost

1


4.0
anonymous - Toured community
Memory Care
June 15, 2018

Newer facility and lots of great open space for the seniors to gather. While their rooms are nice we needed a shared room and felt the rooms were too small to share.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from The Phoenix at Tucker

January 17, 2020

Thank you so much!


5.0
David Reddick - Loved one of resident/client
Memory Care
January 23, 2018
Excellent place, staff and care

My mother lived at the Orchard for 2 years before she passed and we could not have been happier with her living there. [Removed], the nurses and all the staff took great care of her and put our minds at ease knowing she was being cared for at all times. She was constantly being monitored and we would receive reports as to how she was doing. In fact she really blossomed there becoming more energetic, more aware and overall just so much healthier. It made her quality of life so much better for her last 2 years. We cannot recommend Orchard of Tucker enough for your loved ones.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Sara Moore / Jan Moore (Daughter) - Resident/client
Memory Care
September 5, 2017
Verified Review

Mom likes it.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Daughter of Mary Neff - Resident/client
Memory Care
September 5, 2017
Verified Review

Thank you for taking care of my mother!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Marion / Lionel Forstall - Resident/client
Memory Care
September 5, 2017
Verified Review

We enjoy the Orchard.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Leland Sasnett - Resident/client
Memory Care
September 5, 2017
Verified Review

I’m grateful to be here at Orchard.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
HN Towry / Debra Towry (Daughter) - Resident/client
Memory Care
September 5, 2017
Verified Review

We absolutely love it!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Marie Green / Denise (Daughter) - Resident/client
Memory Care
September 5, 2017
Verified Review

We like it, would definitely recommend.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Dj Southerland - Resident/client
Memory Care
September 5, 2017
Verified Review

Orchard is good!

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Cecil Reimer - Resident/client
Memory Care
September 5, 2017
Verified Review

Orchard is great!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 87 reviews

Neighborhood around The Phoenix at Tucker

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about The Phoenix at Tucker

The Phoenix at Tucker offers Studio, 1 Bedroom and Semi-Private. Learn more.

The Phoenix at Tucker has received an average review rating of 4.6 based on 87 reviews. See all reviews.

Call (770) 938-5600 to reach a resident at The Phoenix at Tucker.

To reach a resident at The Phoenix at Tucker call: (770) 938-5600



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To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.