Rising Star Personal Care Home

THIS IS A WARM AND FRIENDLY PLACE FOR YOUR LOVED ONES. MY UNCLE STAYED HERE. HE WAS VERY WELL TAKEN CARE OF. I WOULD RECOMMEND THIS PLACE TO TAKE CARE OF YOUR FAMILY MEMBERS. IT IS CONVENIENTLY LOCATED.

So far our families experience has been pretty good, the staff members are friendly and the care services they provide are good. We were just there the other day and the meals looked and smelled very good. However, the activities are still pretty limited from our understanding.

Friendly staff. Residence seemed no interest in life. Price workable

This place great, My aunt was very happy here. The staff was great and the meals were good and healthy. I would recommend this place to other family members and friends.

It's an ok community.

My uncle is at this facility, I visit him often prior to Covid 19, I remember the facility being clean and the staff was very friendly. They had activities for the residents, my uncle loved playing bingo. I visited during meal time and was very impressed with the food. I would recommend this personal care home to my friends.

I am very greatfull to Raising Star since I took my Father there and was in love, since It is a very nice place and has high quality professionals are there/high quality services. Their environment is of high standards and all the staff are professionals.They have good management. My Father was so happy since he was there ,he had a good time and made a lot of friends and he was discharged very well. I recommend everyone to Raising Star for it is the best care home since it provides the best services at affordable charges. I love Raising Star.

Rising Star Personal Care Home is a fantastic place to have your loved one stay. They take very good care of their residents. The food is very good, they also have activities for the residence at least 3 times a week. My uncle loves it he likes to play Bingo. We visit him often, of course now we have wear a mask, but that's ok seeing him is what matters and knowing that he is well taken care of. Thank you Rising Star for all your wonderful staff does for my Uncle.

I think others should know that because of COVID, we haven't had access to the facility in 6 months now, our only communication is through phone. In the beginning, my nieces daughter picked the facility ultimately because of the location, it was closer to them. They do not provide activities here. I would not recommend Rising Star to a friend or family member.

I just visited the place a few days ago on [Date removed] with my good friend [Name removed]. I saw a few residents and also the front person. I used the restroom and just look around a little bit. I found the place to be very clean and the restroom was very clean and kept dry with good exhaust system. I approve the place to anyone who is interested in a personal care home.

Horrible! No brochures, No correspondence on leaks, medication. abandon vehicle sits beside inoperable community van. lots of vacant, none painted or cleaned. Didn’t see a lot of staff onsite

I did not like this community at all. The walls were filthy and the carpets were dirty and nasty. The community was dark and the residents were just sitting in front of a t.v. We really did not see any staff around. They did not have any activities for the residents to do.

I like the facility and the personnel. It seemed to have a personal home care feel with some of the larger facilities extras. [Removed] was very informative and to the point during the tour.

My Aunt was at this facility and I had a great experience. I would visit her on weekdays and weekends. She has been there since 2013. I recommend anyone who is looking for a personal care home. The administration is excellent, the staff is great, and the food is extremely good. This is a place that is very trusted and highly professional. This place is not bad at all. Some of the previous comments are false. Every time I visit my Aunt, I always had a great experience and she loves it. Some of the people speaking badly on this personal care home not have visited for themselves. I think everyone should visit this place for themselves and be the judge. Do not judge based off of these reviews.

My experience here at this care home was an okay one. The staff during the week was good, they were very caring and helpful. The weekend staff was [Removed] and not pleasant. They do a good job with keeping the home well maintained. Everything is nice and clean. The meals are good for the most part. Overall I'am satisfied for the most part.

I had scheduled a visit to tour this community and there was a lot of confusion with the date and time I was supposed to be there. The lady that was helping me was very awkward and almost seemed annoyed. I did not think they where very professional and did not end up moving my mother into that community.

This place is going under fast. My neighbor recently moved his mother out of the Home because of the poor food and lackadaisical treatment from the staff. There seems to be no end stemming from complaints about the overall conditions of this establishment. It might be wise if the State would take a closer look into this place and especially it's management .

Rising Star Personal Care Home is spotless, as this can be noticed when entering the facility. Cleanliness and cordiality appear to be the motto of this establishment. The staff is friendly and appear to take a personal interest in all of the residents there. Medication is given to each resident and the facility has a Physician and a Dentist which can be available to all of the residents. The Executive Director seems to run a "tight ship" here and seems to be striving to keep this a five star facility. She is on site each and every day in order to see that only the best of treatment is given to the residents. I am a resident of this facility and certainly enjoy the wonderful meals and five star treatment that I receive here. Anyone considering placing a loved one should consider Rising Star Personal Care Home first.

This facility is about 2 years new. It is VERY clean and marvelous to look at. From my point of view they let the residents do what they want, which I like. The staff is good and the owner is very friendly, her english isn't that good but I can tell she cares about her residents and business. Had my mother here for 2 months which she greatly enjoyed.

This is a facility that boast of being a five star establishment. On the surface in terms of how it looks, it could be. My experience there has proven vastly different. The staff is woefully untrained and lacks the people skills needed for working with elderly sick and terminal residents. Observations, in visiting a relative there, showed that such major things as administering medication to the residents could cause major problems. On one occasion, I observed one of the persons distributing medication to a female resident dropping a pill on the floor and picking it up, putting it into the mouth of the lady. I was astounded by this unsanitary act. All staff members seems to be dispensers of medication and give the residents medication directly from their hands. No medication cups were witnessed. I cannot let my review go on without mentioning the person that appears to be the Head Cook. This person appears to have an attitude problem. She appears to approach the residents with an attitude of I'll get to you when I'm ready. This person appears to seriously lack people skills and needs attitude adjustment classes. With training, organization and definite education in attitude adjustment, this facility could indeed be a five star organization. I believe that this is a new facility and it has problems. Those problems could be solved by the things that I mentioned in the beginning of this paragraph. I am hoping that the facility take the proper steps needed that I observed. It possibly could live up to the title of Five Star Rating. I will continue to visit my loved one and continue my observations. If things continue as they are now, I will bring it to the attention to the top management. The way that some of the staff treated residents with such disdain should be reported to someone. I assume that th e management staff are unaware of these incidents. There is no way of telling what position staff members hold because most of them dispense medication, prepare and serve plates to the residents, rush them to meals and immediately have them to go back to their rooms. Activities there are none existent. My loved one told me that they sometimes play bingo when a certain female works. At other times, they either look at television on or are in their rooms asleep. Most of the residents are herded to bed around eight o clock. It appears that this staff needs in-service training and regular meetings. The Executive Director appears clueless as to how to run this organization. One bright spot about the facility it the person, I think who has the title of Manager. The lady's name is Kimberly. In my observations of her, she appears to always be multi-tasking and over-worked.