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The Hickman

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400 N Walnut St, West Chester, PA 19380

1.0
Review score
5 reviews
Add review
1.0
Review score
5 reviews
5 star
0%
4 star
60%
3 star
20%
2 star
0%
1 star
20%
See all reviews
For more information about senior living options:
(866) 374-4058
The Hickman
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The Hickman
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Carol
-
Spouse or partner of resident/client
4.0
Good Decision
We had one little glitch with the head nurse. She wanted to move my loved one into memory care after two weeks, but their admissions director and acting ED said he didn’t need that. So I was able to talk with them, and that was the end of it. I was already paying for extra care, but it

About the facility
The Hickman

The Hickman in West Chester, PA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Amenities
at The Hickman

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Professional Chef
  • Restaurant Style Dining
  • Low / No Sodium
  • International Cuisine
  • Meals Provided
  • Kosher
  • No Sugar
  • Vegan
  • Gluten-free
  • Guest Meals
  • Vegetarian

Room Amenities

  • Ground Floor Units
  • Garden View
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Transportation at Cost
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available

Common areas

  • Beauty Salon
  • Meeting Room
  • Outdoor Common Areas
  • Outside Patio
  • Main Street Shops
  • Barber Shop
  • TV Lounge
  • Indoor Common Areas
  • Library
  • Central Fireplace
  • Private Bath

Recreational areas

  • Fitness Center
  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center
  • Jacuzzi
  • Movie or Theater Room

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English
  • Spanish

Activities

  • Montessori Programs
  • Community Service Organizations
  • Holiday Parties
  • Catholic Services
  • Activities On-site
  • Karaoke
  • Protestant Services
  • Wine Tasting
  • Birthday Parties
  • Sensory-based Programs
  • Trivia Games
  • Devotional Activities On-Site
  • Wii Bowling
  • Yoga / Chair Yoga
  • Bridge Club
  • Pet-focused Programs
  • Community Service Programs
  • Light Therapy Programs
  • Happy Hour
  • Brain fitness / Dakim
  • Intergenerational Programs
  • Dances
  • Gardening Club
  • Book Club
  • Art Classes
  • Educational Speakers / Life Long Learning
  • Choir / Singing Club
  • Quilting or Sewing Club
  • Devotional Activities Offsite
  • BBQs or Picnics
  • Reminiscence Programs
  • Live Musical Performances
  • Cards / Pinochle Club
  • Visiting Chaplain or Priest
  • Cooking Classes
  • Activities Off-site
  • Live Well Programs
  • Live Dance or Theater Performances
  • Day Trips and Outings
  • Other Religious Services
  • Stretching Classes
  • Tai Chi

Compare

The Hickman
The Hickman

400 N Walnut St, West Chester, PA 19380

Merrill Gardens at West Chester reception area
Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Sunrise of Westtown
Sunrise of Westtown

1045 Wilmington Pike, West Chester, PA 19382

Arbor Terrace Willistown Community Exterior
Arbor Terrace Willistown

1713 W Chester Pike, West Chester, PA 19382

1.0
Review score
5 reviews
1.0
Review score
5 reviews
5 star
0%
4 star
60%
3 star
20%
2 star
0%
1 star
20%
9.7
Review score
55 reviews
9.7
Review score
55 reviews
5 star
68%
4 star
20%
3 star
2%
2 star
5%
1 star
5%
9.2
Review score
46 reviews
9.2
Review score
46 reviews
5 star
46%
4 star
35%
3 star
11%
2 star
4%
1 star
4%
9.0
Review score
53 reviews
9.0
Review score
53 reviews
5 star
45%
4 star
28%
3 star
2%
2 star
8%
1 star
17%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for The Hickman

1Review score5 reviews
1.0
Review score
5 reviews
5 star
0%
4 star
60%
3 star
20%
2 star
0%
1 star
20%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored The Hickman with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Hickman has 5 reviews with an average "overall experience" of 3.2 out of 5.
Overall Rating
3.2
Cleanliness
3.4
Friendliness
3.4
Care Services
3.0
Staff
2.5
Meals & Dining
3.0
Activities
3.4
Value for Cost
3.2
A Place for Mom has scored The Hickman with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Hickman has 5 reviews with an average "overall experience" of 3.2 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Karen - Family/friend
Memory Care
July 27, 2023
1.0
Would NOT Recommend
Learn how to take care of dementia patients. By day 6 my father was at the ER so dehydrated that he couldn't stand up. By day 6 my father had a bed sore (he was NOT bed ridden) that went untreated due to lack of communication/neglect at The Hickman. My father suffered at The Hickman due to their lack of care. I would not recommend anyone put their loved ones at the Hickman.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Carol - Family/friend
Assisted Living
December 6, 2021
4.0
Verified Review
Good Decision
We had one little glitch with the head nurse. She wanted to move my loved one into memory care after two weeks, but their admissions director and acting ED said he didn’t need that. So I was able to talk with them, and that was the end of it. I was already paying for extra care, but it was like the head nurse didn’t want to do it. But that’s all been settled now. My loved one seems happy there. He likes the food a lot, and there are all sorts of activities and things for him to do. Most of the staff that I’ve met are very very nice and accommodating. And they’ve been able to hire additional staff since he moved in. Like every place, they've been understaffed, but it seems to be better now.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Family/friend
Memory Care
January 5, 2018
4.0
Verified Review
My Aunt is Happy here
My Aunt has had a smooth transition and getting the swing of things. She seems to be happy with it. The staff is very good at knocking on her door at meal times to ask if she is coming down. And they also try to engage her to join the daily activities. It is kept clean with no odors. This community is very homey feeling. The food is good some days, some days it's not but they have alternate choices. They have a nice patio and a big piece of land that backs up to the elementary school named Friends School they come and sing for them sometimes.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from The Hickman
February 6, 2020
Thank you for the review!
anonymous - Toured community
Memory Care
April 16, 2017
4.0
Nice facility, well maintained, staff & residence friendly, not a lot of activities but cthink when the new building is open it will be quite competitive.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from The Hickman
February 6, 2020
Thank you for the review. We would be happy to send you our updated activities calendar. Please email [removed] if you would like a copy. Have a fantastic day!
Loved one - Family/friend
Memory Care
September 17, 2014
3.0
Verified Review
Care style here may not work for everyone
Our loved ones were at The Hickman for a time, but unfortunately it did not end up working out. They try to have a more hands-off approach to care here. While they may work well for those with a lower level of care requirements, our loved ones ended up needing a more proactive approach. Our loved ones got to the point where they needed a lot more follow-up and communication than what they provide here.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
2
Activities
3
Viewing 1-5 out of 5 reviews

Neighborhoods
around The Hickman

See what the neighborhood has to offer and what’s nearby:
The Hickman in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Pennsylvania regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Pennsylvania regulations for Assisted Living.

Frequently Asked Questions
about The Hickman

The Hickman offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored The Hickman 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (484) 760-6300 to reach a resident at The Hickman.

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