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The Hickman

400 N Walnut St, West Chester, PA 19380

1.0
Review score
5 reviews
Add review
1.0
Review score
5 reviews
5 star
0%
4 star
60%
3 star
20%
2 star
0%
1 star
20%
See all reviews
For more information about senior living options:
(866) 374-4058
The Hickman
The Hickman
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Carol
-
Family/friend
4.0
Good Decision
We had one little glitch with the head nurse. She wanted to move my loved one into memory care after two weeks, but their admissions director and acting ED said he didn’t need that. So I was able to talk with them, and that was the end of it. I was already paying for extra care, but it

About the facility
The Hickman

The Hickman in West Chester, PA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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The Hickman
The Hickman

400 N Walnut St, West Chester, PA 19380

Merrill Gardens at West Chester reception area
Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Sunrise of Westtown
Sunrise of Westtown

1045 Wilmington Pike, West Chester, PA 19382

Wellington at Hershey's Mill community exterior
Wellington at Hershey's Mill

1361 Boot Road, West Chester, PA 19380

1.0
Review score
5 reviews
1.0
Review score
5 reviews
5 star
0%
4 star
60%
3 star
20%
2 star
0%
1 star
20%
9.7
Review score
49 reviews
9.7
Review score
49 reviews
5 star
68%
4 star
18%
3 star
2%
2 star
6%
1 star
6%
9.1
Review score
45 reviews
9.1
Review score
45 reviews
5 star
45%
4 star
36%
3 star
11%
2 star
4%
1 star
4%
8.9
Review score
26 reviews
8.9
Review score
26 reviews
5 star
46%
4 star
42%
3 star
0%
2 star
4%
1 star
8%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for The Hickman

1Review score5 reviews
1.0
Review score
5 reviews
5 star
0%
4 star
60%
3 star
20%
2 star
0%
1 star
20%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored The Hickman with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Hickman has 5 reviews with an average "overall experience" of 3.2 out of 5.
Overall Rating
3.2
Cleanliness
3.4
Friendliness
3.4
Care Services
3.0
Staff
2.5
Meals & Dining
3.0
Activities
3.4
Value for Cost
3.2
A Place for Mom has scored The Hickman with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Hickman has 5 reviews with an average "overall experience" of 3.2 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Karen - Family/friend
Memory Care
July 27, 2023
1.0
Would NOT Recommend
Learn how to take care of dementia patients. By day 6 my father was at the ER so dehydrated that he couldn't stand up. By day 6 my father had a bed sore (he was NOT bed ridden) that went untreated due to lack of communication/neglect at The Hickman. My father suffered at The Hickman due to their lack of care. I would not recommend anyone put their loved ones at the Hickman.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Carol - Family/friend
Assisted Living
December 6, 2021
4.0
Verified Review
Good Decision
We had one little glitch with the head nurse. She wanted to move my loved one into memory care after two weeks, but their admissions director and acting ED said he didn’t need that. So I was able to talk with them, and that was the end of it. I was already paying for extra care, but it was like the head nurse didn’t want to do it. But that’s all been settled now. My loved one seems happy there. He likes the food a lot, and there are all sorts of activities and things for him to do. Most of the staff that I’ve met are very very nice and accommodating. And they’ve been able to hire additional staff since he moved in. Like every place, they've been understaffed, but it seems to be better now.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Family/friend
Memory Care
January 5, 2018
4.0
Verified Review
My Aunt is Happy here
My Aunt has had a smooth transition and getting the swing of things. She seems to be happy with it. The staff is very good at knocking on her door at meal times to ask if she is coming down. And they also try to engage her to join the daily activities. It is kept clean with no odors. This community is very homey feeling. The food is good some days, some days it's not but they have alternate choices. They have a nice patio and a big piece of land that backs up to the elementary school named Friends School they come and sing for them sometimes.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from The Hickman
February 6, 2020
Thank you for the review!
anonymous - Toured community
Memory Care
April 16, 2017
4.0
Nice facility, well maintained, staff & residence friendly, not a lot of activities but cthink when the new building is open it will be quite competitive.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from The Hickman
February 6, 2020
Thank you for the review. We would be happy to send you our updated activities calendar. Please email [removed] if you would like a copy. Have a fantastic day!
Loved one - Family/friend
Memory Care
September 17, 2014
3.0
Verified Review
Care style here may not work for everyone
Our loved ones were at The Hickman for a time, but unfortunately it did not end up working out. They try to have a more hands-off approach to care here. While they may work well for those with a lower level of care requirements, our loved ones ended up needing a more proactive approach. Our loved ones got to the point where they needed a lot more follow-up and communication than what they provide here.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
2
Activities
3
Viewing 1-5 out of 5 reviews

Amenities
at The Hickman

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • High Acuity Care
  • Diabetic Care
  • Medication Management

Meals & Dining

  • Vegan
  • Professional Chef
  • Kosher
  • Low / No Sodium
  • No Sugar
  • Restaurant Style Dining
  • International Cuisine
  • Gluten-free
  • Guest Meals
  • Meals Provided
  • Vegetarian

Room Amenities

  • Kitchenette
  • Ground Floor Units
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Garden View

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Transportation at Cost

Common areas

  • Indoor Common Areas
  • TV Lounge
  • Meeting Room
  • Central Fireplace
  • Private Bath
  • Main Street Shops
  • Library
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Jacuzzi
  • Piano or Organ
  • Fitness Center
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Devotional Activities Offsite
  • Catholic Services
  • Karaoke
  • Live Dance or Theater Performances
  • Book Club
  • Cards / Pinochle Club
  • Gardening Club
  • Community Service Organizations
  • Intergenerational Programs
  • Other Religious Services
  • Montessori Programs
  • Day Trips and Outings
  • Happy Hour
  • Live Well Programs
  • BBQs or Picnics
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Quilting or Sewing Club
  • Dances
  • Holiday Parties
  • Wii Bowling
  • Birthday Parties
  • Choir / Singing Club
  • Trivia Games
  • Bridge Club
  • Reminiscence Programs
  • Art Classes
  • Activities On-site
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Wine Tasting
  • Protestant Services
  • Pet-focused Programs
  • Stretching Classes
  • Tai Chi
  • Light Therapy Programs
  • Brain fitness / Dakim
  • Live Musical Performances
  • Yoga / Chair Yoga

Neighborhoods
around The Hickman

See what the neighborhood has to offer and what’s nearby:
The Hickman in google map

Frequently Asked Questions
about The Hickman

The Hickman offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored The Hickman 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (484) 760-6300 to reach a resident at The Hickman.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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