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The Heritage Tomball Senior Living

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1221 Graham Drive, Tomball, TX 77375

8.2
Review score
102 reviews
Add review
8.2
Review score
102 reviews
5 star
39%
4 star
25%
3 star
19%
2 star
8%
1 star
9%
See all reviews
8.5
Review score
2517 reviews
63 facilities
For pricing & availability:
(866) 374-4058
The Heritage Tomball Senior Living
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The Heritage Tomball Senior Living community exterior
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1212 Floor plans available
The Heritage Tomball Senior Living in google map

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Anonymous
-
Family/friend
5.0
From the beginning/our tour of The Heritage Tomball Senior Living, our experience has been positive. [Name removed] was our contact and was very informative about the facility and was interested in our loved one's needs. The overall cleanliness of the facility is spot on. Very seldom are t

About the facility
The Heritage Tomball Senior Living

Small town living with a strong sense of community and family values awaits at The Heritage Tomball Senior Living community of Tomball, Texas. We offer independent living, assisted living, and memory care services, as well as hospice and respite care. Independent and assisted living residents are welcome to bring their four-legged friends, as we are a pet friendly community!

Tucked away in western Tomball, we enjoy a quiet life away from all the hustle and bustle of city living. Conveniently located, our community is just a short drive from the local attractions and outdoor recreational spaces that Tomball residents know and love. We are big on encouraging an active lifestyle to sustain your independence while developing strong, meaningful bonds to nurture your sense of companionship. At The Heritage Tomball, we’re here to help you flourish.

Community Amenities and Services

As part of our community's mission to enrich the lives of residents, we schedule a dynamic roster of events and activities. We also believe in the power of companionship and encourage group participation often. Game nights and billiards, BBQs on the courtyard, bingo nights, and birthday celebrations are all planned with community building in mind. For residents who enjoy a little more...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Heritage Tomball Senior Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Heritage Tomball Senior Living

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The Heritage Tomball Senior Living community exterior
The Heritage Tomball Senior Living

1221 Graham Drive, Tomball, TX 77375

Wood Glen Court community exterior
Wood Glen Court

5000 Cypresswood Dr, Spring, TX 77379

Harvest Home and Inwood Crossing community entrance
Harvest Home and Inwood Crossing

520 Baker Drive, Tomball, TX 77375

8.2
Review score
102 reviews
8.2
Review score
102 reviews
5 star
39%
4 star
25%
3 star
19%
2 star
8%
1 star
9%
9.9
Review score
29 reviews
9.9
Review score
29 reviews
5 star
83%
4 star
14%
3 star
0%
2 star
3%
1 star
0%
9.6
Review score
92 reviews
9.6
Review score
92 reviews
5 star
45%
4 star
25%
3 star
13%
2 star
9%
1 star
8%
9.5
Review score
40 reviews
9.5
Review score
40 reviews
5 star
61%
4 star
28%
3 star
5%
2 star
3%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Heritage Tomball Senior Living

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Guest Meals
  • Room Service
  • Meals Provided
  • Special Dining Programs
  • Vegetarian
  • Restaurant Style Dining

Room Amenities

  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Air Conditioned
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • Library
  • Indoor Common Areas
  • Computer or Media Center
  • Outdoor Common Areas
  • TV Lounge
  • Beauty Salon
  • Outside Patio
  • Meeting Room
  • Main Street Shops

Recreational areas

  • Arts and Crafts Center
  • Fitness Center
  • Game Room
  • Piano or Organ
  • Raised Garden Beds
  • Billiards Lounge

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • Russian
  • Filipino
  • German
  • Spanish
  • Norwegian
  • English

Activities

  • Trivia Games
  • Art Classes
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Intergenerational Programs
  • Stretching Classes
  • Live Well Programs
  • Other Religious Services
  • Pet-focused Programs
  • Live Musical Performances
  • Birthday Parties
  • Protestant Services
  • Activities Off-site
  • Happy Hour
  • Catholic Services
  • Day Trips and Outings
  • Devotional Activities Offsite
  • Wine Tasting
  • BBQs or Picnics
  • Activities On-site
  • Cooking Classes
  • Live Dance or Theater Performances
  • Holiday Parties

Reviews

for The Heritage Tomball Senior Living

8.2Review score102 reviews
8.2
Review score
102 reviews
5 star
39%
4 star
25%
3 star
19%
2 star
8%
1 star
9%
Sagora Senior Living
8.5
Review score2517 reviews63 communities
Write a review
A Place for Mom has scored The Heritage Tomball Senior Living with 8.2 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, The Heritage Tomball Senior Living has 102 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.9
Friendliness
4.0
Care Services
3.8
Staff
4.4
Meals & Dining
4.1
Activities
3.7
Value for Cost
3.7
A Place for Mom has scored The Heritage Tomball Senior Living with 8.2 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, The Heritage Tomball Senior Living has 102 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Sagora Senior Living
8.5
Review score2517 reviews63 communities
Logo for Sagora Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 102 reviews
Felicia G
Assisted Living
March 18, 2024
1.0
Lack of Empathy and consistency
We visit a friend living in this community on a regular basis and just recently have been looking for assisted living for ourselves. On our recent visits we really looked at what goes on in the community to see if it could possibly be a fit for us. After closer examination, this community is led by narcissistic management that doesn't seem to genuinely care about their residents. My friend told me that she had brought a concern to the manager multiple times and he told her that if she is unhappy she can just leave, no looking for a solution, no compromise, nothing. There is inadequate staffing (you can never find anyone to help and after 5 pm you're lucky to find any workers at all), gross l living conditions (there is a smell of cat urine as soon as you open your car door in the parking lot and permeates through the halls, moldy and water damaged floorboards) and consequently subpar care. Ultimately we choose somewhere else.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
5
Activities
4
Value for Cost
1
Anonymous - Family/friend
Assisted Living
February 28, 2024
2.0
Verified Review
My Experience
Care was not good. He was not put in the proper room. He was stuck for hours in one place with no one checking on him for hours. He was thrown around like a rag doll when being moved from wheelchair to chair. Overall I'd give the whole place a 2 and that's being generous.
Cleanliness
3
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
2
Value for Cost
2
Response from The Heritage Tomball Senior Living
March 7, 2024
Hi there! Thank you for taking the time to leave a review. As we operate by a Resident-First philosophy, input like yours helps us to improve. At The Heritage Tomball Senior Living, we take resident care and experience very seriously. We always welcome feedback from residents and their families, so we can learn and grow. In order to understand more about your feedback of our community we invite you to connect one-on-one with our Regional Director of Operations, Jennifer Mross at 817.446.4792. We look forward to speaking with you!
Anonymous - Family/friend
Assisted Living
January 31, 2024
5.0
Verified Review
Would recommend
I Would recommend The Heritage Tomball Senior Living.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 19, 2023
5.0
Verified Review
From the beginning/our tour of The Heritage Tomball Senior Living, our experience has been positive. [Name removed] was our contact and was very informative about the facility and was interested in our loved one's needs. The overall cleanliness of the facility is spot on. Very seldom are there any lingering unpleasant odors. The friendliness of the staff and the attendants is astonishing. From the very beginning, everyone was very pleasant. The quality of care is sufficient for my loved one's needs. The staff is outstanding! From [name removed], the Executive Director, to most of the attendants. The food is an area of concern for my loved one, it is not good. However, the staff is aware and the Executive Director is fully aware and taking the necessary steps to make changes and improvements. Time will tell. My loved one is very active in most of the daily activities. From breakfast to Bible study to exercising to lunch to bingo...all before 3pm! On Fridays they have Happy Hour. Exercise classes are a mix from day to day (noodles, drum, etc). On days that there is no bingo, it's a movie day with popcorn, tea party, luau, hangman, board games...so much to name. As for the Value for your money....there's no question that facilities are expensive. The value that I place on Heritage is good. The value that I place is more on if my loved one is SAFE. I feel at ease that she is there and that I don't worry much. Overall, The Heritage Tomball Senior Living is a great facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
russ - Resident/client
Assisted Living
October 3, 2023
1.0
My experience
Sometimes they have two people to serve 55 people and it takes too long to get served I have complained about this but it falls on deaf ears. I realize I have all the time in the world but my butt gets sore from sitting too long'
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
1
Activities
5
Value for Cost
5
Response from The Heritage Tomball Senior Living
October 19, 2023
Hi there! Thank you for taking the time to leave a review. As we operate by a Resident-First philosophy, input like yours helps us to improve. At our community, we take resident care and experience very seriously. We always welcome feedback from current residents, so we can learn and adjust as needed. In order to understand more about your feedback of The Heritage Tomball Senior Living we invite you to connect one-on-one with our Regional Director of Operations, Jennifer Mross at 817.446.4792. We look forward to speaking with you!
Vicki - Family/friend
Assisted Living
July 10, 2023
2.0
Verified Review
Review for The Heritage Tomball Senior Living
They have a new manager and I'm hoping for better! But, at this point I would not recommend it to anyone. They have a lot of improvements to make. They need to improve on the following: Landscaping, cleanliness of facility, cleaning of occupants rooms, pest control inside and out, charging for dinners to take containers home in to go boxes. We picked this community, because it's close to me and they had availability.
Cleanliness
2
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
3
Activities
1
Value for Cost
1
Response from The Heritage Tomball Senior Living
July 13, 2023
Hi Vicki, thank you sincerely for taking the time to provide us with your valuable feedback. At Sagora, we seek to serve our residents and their families to the highest standard. To address any concerns or discuss your experience in more detail, we kindly invite you to reach out to Regional Director of Operations Jennifer Mross at JMross@Sagora.com. Thank you!
DB - Family/friend
Assisted Living
March 27, 2023
5.0
Verified Review
Great care and positive environment.
My father is very happy living at The Heritage. He is well cared for, and it's a positive environment. They have a lot of activities for the residents and post pictures from all events on their Facebook website. It's great to be able to view him participating and socializing.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Phyllis - Family/friend
Assisted Living
February 21, 2023
1.0
Verified Review
Not a good experience on many levels
I was unhappy from day one with many different things. The facility is too big for the amount of staffing that they have. We could never get anything accomplished here. They had mixed my mother who is sweet as can be up with another resident who was very combative. They were giving her the other residents medications that were not hers. They are not trustworthy at all. We got her out of here as quickly as we possibly could. It was a horrible experience.
anonymous - Family/friend
Assisted Living
December 13, 2022
5.0
Verified Review
Our families experience
Very happy there!!!! Staff is amazing, mom is happy. Based on our experience with The Heritage Tomball Senior Living community we would recommend them to other families.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
December 12, 2022
5.0
Verified Review
Tour experience
We had a great tour experience at The Heritage Tomball. We loved all of the staff that we interacted with. Financially, this facility probably would have made the most sense for us. But we were looking for my mom who is more introverted and it is just too large. I know that she would have gotten lost. We even got lost at one point!
anonymous - Toured community
Assisted Living
December 8, 2022
5.0
Verified Review
Tour experience
The Heritage Tomball was a very close second for us. The only thing we did not like about this facility was that it was an old hospital, so there were a lot of rooms and hallways. It was very confusing for us so I could not imagine our loved one trying to get around in a wheel chair. Other than that everything was absolutely perfect! It was just the layout was not as open and bright as we wanted.
anonymous - Toured community
Assisted Living
November 14, 2022
3.0
Verified Review
tour review
Our family had a virtual tour and it just did not meet our needs, we do not remember the name but the the guy who was my contact was rude and tried to imply that I settled for less than the best for our loved one when I wasn't interested in his facility
Anonymous - Family/friend
Assisted Living
October 26, 2022
5.0
Verified Review
The staff is great. The location and facility are great. Mom just does not care much for the food
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Phyllis - Family/friend
Assisted Living
May 27, 2022
5.0
Verified Review
An excellent place
We had a few hiccups in the beginning, but things are working out great now that things are straightened out. My mom actually watched The Heritage being built years ago because she lived close by. In her mind she always thought she would live here. She felt very comfortable because she knew the area well. Everybody has been absolutely wonderful and goes above and beyond to help out. The food has been excellent and she has no complaints. It is a wonderful place to live, it is like living on a cruise ship. I have peace of mind knowing that my mother is well taken care of. I would absolutely recommend The Heritage to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Response from The Heritage Tomball Senior Living
June 1, 2022
Thank you Phyllis for your review. We seek to serve our residents and provide them with the highest standard of living, so we are incredibly grateful to hear your kind words.
Anonymous - Toured community
Memory Care
April 18, 2022
5.0
Verified Review
My Tour Experience at The Heritage Tomball Senior Living
It was a good community, but was smaller than we wanted for my loved one.
anonymous - Family/friend
Assisted Living
April 6, 2022
4.5
Verified Review
Perfect for my mom
The on site doctor is very good which some of the smaller places we looked at do not have. It is expensive but it is worth it because she is doing very good here and she has not done well in a long time. They do put a lot of effort and try really hard to please the residents and family, I find that they listen to your questions or concerns that you may have. They have activities provided but my mom has not gone to any yet, we are going to try to go to a church service this weekend and ease her into them. I would recommend and already have to others.
Cleanliness
5
Friendliness
5
Care Services
4.5
Staff
4.5
Meals & Dining
5
Value for Cost
5
John - Family/friend
Assisted Living
March 31, 2022
5.0
Verified Review
Great staff
This was the second community we had toured and right away you could just tell how nice everything looked. Our loved one seems really happy so far with the meals and dining service. They are not very social so they do not participate in the activities, but on their Facebook page it looks like they have a lot of fun stuff there. We have recommended this community to other families and we will continue to do so.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
March 1, 2022
4.0
Verified Review
Good value for the money, great staff
We chose The Heritage Tomball because I really liked the staff when I met them for the first time, the location was good, and it is a great value for the money. The apartment sizes are just fine for what she needs. My mom says that she absolutely loves the food. I would recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Value for Cost
4
M N - Family/friend
Assisted Living
February 8, 2022
3.0
Verified Review
A Stop Gap Measure If You've Reached Your Personal Limit with Caregiving, But You Must Keep Constance Vigilance
I would recommend The Heritage Tomball with some reservations. They were short staffed during my loved one's stay. My loved one would get one shower instead of two showers a week. The activities were limited and due to the pandemic they weren't able to start church services up again. The dining room has assigned seating and this wasn't conveyed to the residents.
Cleanliness
5
Friendliness
5
Care Services
2
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
3
anonymous - Toured community
Memory Care
February 2, 2022
3.0
Verified Review
My tour review
With a community I feel like you get what you pay for with my mother I felt that there was just different care needed. Nothing negative about the community at all just not the right fit for our loved one.
Viewing 1-20 out of 102 reviews

Neighborhoods
around The Heritage Tomball Senior Living

See what the neighborhood has to offer and what’s nearby:
The Heritage Tomball Senior Living in google map

Frequently Asked Questions
about The Heritage Tomball Senior Living

The Heritage Tomball Senior Living offers Studio, 1 Bedroom, Semi-Private and 2 Bedrooms. Learn more.

A Place for Mom has scored The Heritage Tomball Senior Living 8.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (281) 401-5400 to reach a resident at The Heritage Tomball Senior Living.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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