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The Healthcare Resort of Plano

3325 W Plano Pkwy, Plano, TX 75075

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Lilian Mckenzie - Resident/client
5.0
gorgeous place, excellent care

This is a gorgeous but mellow place with caring staff members. I had surgery and my needs were complex and the nursing team was able to make me feel safe and their expertise to hospital like procedures kept me worry free. I was discharged home with their outpatient therapy. Their therapy is top notch. The best therapy team you'll find anywhere. The therapy gym is clean. I toured upstairs too before being discharged. I toured a couple of model rooms and they are gorgeous. Some bigger than others but beautiful. Food is provided at the assisted living. It was very impressive to see that the therapy team work with the residents in the assisted living patients too. The breakdown was good and I knew when my wound doctor came and the infectious disease, they had pain management doctor coming in too. Therapy used dry needling to ease my pain. As i said my case was complex, they had a machine in therapy that helped me deal with incontinence. Thank you health care of Plano for a job well done... Read more

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About the facility The Healthcare Resort of Plano

Healthcare Resort of Plano

The Healthcare Resort of Plano is a beautiful, upscale assisted living community located in Plano, TX. Plano is located in Collin County and is home to over 270,000 people. Plano is a bustling city with great restaurants, sporting events and shopping. Residents can enjoy going on group outings, going out to restaurants and shows together, or relaxing in the comfort of our development.

The Healthcare Resort of Plano is a development, committed to providing the highest quality of care for our residents while helping them maintain their independence. Our community has 24-hour around the clock care and on-site assistance to help your loved one with any needs that arise giving them added comfort. At The Healthcare Resort of Plano, our focus is on the care of your loved one. Our highly trained staff are available day and night should any need for assistance come up.

We are a very active group that encourages social engagement and planned activities in our luxurious community and off-site for events. Our amenities and activities include:

  • Freshly prepared food made by our on-site chef
  • Private and semi-private apartments with high ceilings and kitchenettes
  • A resort-like environment with concierge service
  • An...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
The Healthcare Resort of Plano is a community within Ensign Group, Inc properties. See all Ensign Group, Inc communities.

Pricing for The Healthcare Resort of Plano

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock Pricing
Studio
Starting at
$XXXX
/mo
Unlock Pricing
1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Healthcare Resort of Plano

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
International Cuisine

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Barber Shop

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Languages spoken

Spanish
English

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Visiting Rabbi
Protestant Services

Reviews

for The Healthcare Resort of Plano
3.1(9 reviews)
Write a Review
Cleanliness

3.2

Friendliness

3.2

Meals & Dining

1.0

Care Services

3.3

Activities

3.4

Staff

1.5

Value for Cost

3.1

Overall Experience
3
1
1
2
2
Date Submitted
2
2
2
Reviewer
1
4
4
0
Care Received
9
1-9 of 9 reviews
Sort by

3.0
Brenda - Toured community
Assisted Living
November 23, 2022
Verified Review

I toured this community. The Assisted Living side felt a little dark.


1.0
Karen - Loved one of resident/client
Assisted Living
November 17, 2022
Mom left in worse condition than when she entered

Mom went to HRP after being hospitalized after a fall. At first, her therapy was a success. After time, mom was able to dress, use the toilet, and do all other self-care alone. She could also walk 250 feet. She was due to be release on a Friday, but a problem arose with her new accommodations and she had to stay over the weekend. During that time, she fell 3 times and was reinjured. By Monday, she couldn’t dress herself, walk more than 50 feet without resting, and she needed to stop for breath after just a few words. HRP should have called mom’s insurance company, reported her injuries and requested that her coverage be extended so she could heal. Instead, they discharged her. Her new assisted living home said that they never would have admitted her if they knew about her condition. Mom ended up back in the hospital for a second time. She left HRP in worse condition than she entered.

Cleanliness

2

Friendliness

2

Meals & Dining

1

Care Services

3

Activities

1

Staff

2

Value for Cost

1


1.0
ISOLINA A JONES-BYRD - Loved one of resident/client
Assisted Living
February 1, 2021
HEALTHCARE RESORT OF PLANO - HORRIBLE FACILITY

My mother needed a short term rehabilitation facility in October 2020, and after reading the most recent reviews of Healthcare Resort of Plano, I chose this facility. Don't let the reviews, the appearance of the facility, and the untruths told by the administration fool you!! I'm so very sorry to this day that I let my mother into this HORRIBLE, UNORGANIZED, NON CARING, NEGLECTFUL, RUDE, UNATTENTIVE, MISGUIDED, UNPROFESSIONAL, NONRESPONSIVE, FACILITY!!!!! From the top administrator [name removed] who oversees a disfunctional facility, to the nurses [names removed] who are the upmost of noncaring, arrogant, and RUDE. MY MOTHER PASSED AWAY 48 HOURS AFTER LEAVING THIS FACILITY. THIS FACILITY NEGLECTED MY MOTHER'S MEDICAL NEEDS. WHEN I PICKED UP MY MOM, SHE WAS DIRTY, SMELLY, HER HAIR WAS VERY MATTED, VERY SICK, AND CLEARLY NEGLECTED!!! DO NOT TAKE YOUR LOVED ONES TO THIS FACILITY!!! I SURELY REGRET IT!!!!!!! Read ALL of the reviews for this facility. [name removed] in 2017 and I had the same experience.

Cleanliness

1

Friendliness

1

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

1


5.0
Lilian Mckenzie - Resident/client
Assisted Living
September 25, 2020
gorgeous place, excellent care

This is a gorgeous but mellow place with caring staff members. I had surgery and my needs were complex and the nursing team was able to make me feel safe and their expertise to hospital like procedures kept me worry free. I was discharged home with their outpatient therapy. Their therapy is top notch. The best therapy team you'll find anywhere. The therapy gym is clean. I toured upstairs too before being discharged. I toured a couple of model rooms and they are gorgeous. Some bigger than others but beautiful. Food is provided at the assisted living. It was very impressive to see that the therapy team work with the residents in the assisted living patients too. The breakdown was good and I knew when my wound doctor came and the infectious disease, they had pain management doctor coming in too. Therapy used dry needling to ease my pain. As i said my case was complex, they had a machine in therapy that helped me deal with incontinence. Thank you health care of Plano for a job well done

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Lilian MCkennzie - Loved one of resident/client
Assisted Living
September 24, 2020
Best in Plano

The best in Plano. Clean, no smell, therapy team is great. I do outpatient therapy here and I love it. They have alternative approach to pain management during therapy sessions.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
April 3, 2018

The facility will be 2 years old May 2018. Common spaces are nice and welcoming. There are 30 units at this location, meals are served in an a la carte fashion - when you want it and where you want it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.5
faye - Loved one of resident/client
Assisted Living
December 7, 2017
Understaffed and undertrained

My mother was in the 'skilled nursing' unit on the first floor so that she could have rehab for an injury. At first, I was impressed by the new construction, cleanliness, and the rehab staff. That staff is good! However, it quickly became apparent that the facility is very understaffed/undertrained in terms of floor nurses and aides. They are pleasant enough, but the staff let her sleep in her clothes for days because she forgot that she had pajamas in the drawer. No one was there to assist her getting undressed at night. In addition, if she ran out of clothes, they showered her and put dirty clothes back on her without calling me. Really?

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


4.0
anonymous - Toured community
Assisted Living
September 27, 2017

Nice and clean place, but had a feeling of a "nursing home" rather than a place to "live". The name is not good for a place to live long-term.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


2.0
anonymous - Toured community
Assisted Living
November 4, 2016

The rooms were small and the lay out was not really comfortable. The kitchen was way too small. No counter space at all. It just felt unfinished.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


Neighborhood around The Healthcare Resort of Plano

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about The Healthcare Resort of Plano

The Healthcare Resort of Plano offers Studio and 1 Bedroom. Learn more.

The Healthcare Resort of Plano has received an average review rating of 3.1 based on 9 reviews. See all reviews.

Call (972) 379-0000 to reach a resident at The Healthcare Resort of Plano.

To reach a resident at The Healthcare Resort of Plano call: (972) 379-0000



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.