Sunrise of Plano

for a local A Place for Mom advisor

30 Reviews

• (16)

  A Place For Mom

• (14)

  SeniorAdvisor.com

Right after Christmas our loved was exposed to covid, we called the community immediately letting them know. Once she had learned she was exposed she had self quarantined herself. The executive director took a trash can to her door and placed it outside so she could put her garbage in that instead of walking down the hall to the garbage shoot. That was on a Monday and it was not emptied until Saturday, and that was only after she had called numerous times to have it emptied. We kept being told they were not able to assist her with anything since she is in independent living, but they were still going around checking every residents temperature. Once they learned she was exposed they stopped checking her temperature. Most of the staff members are very friendly. Our loved one is not happy with the meal and dining, the food is not good and the quality has gone down significantly.

From the moment that you walk into the door, you are greeted with a warm and welcoming smile. It is clear that the staff is highly engaged and love where they work. It seems more like they are providing care for family members as they attend to the needs of each resident. The furnishings of the community are quite comfortable and unassuming, which provide a home like feeling. You do not feel like you are in a hotel or a hospital. The nutritious meals are outstanding and the residents truly enjoy their lifestyle of wellness at this community. I especially love that the community offers independent living in addition to assisted living and memory care so my loved ones can age in place. It is of great importance to me that my husband and I can live under the same roof regardless of our future changing needs. Plus Sunrise of Plano is conveniently located close to everything we would ever need.

Grounds were appealing. Tour inspired confidence in facility mission to facilitate socializing.