The Hartwell

5520 N Paulina St, Chicago, IL 60640

About the community

Hartwell House Assisted Living elegant home for older adults who wish to maintain independence in comfortable suites with personalized assistance.

Hartwell House is situated in a charming, tree-lined residential neighborhood located less than a mile from the United Methodist Homes and Services' campus and within steps of a variety of shopping and dining options. Hartwell House is intended for individuals who may need some help with daily tasks in order to maintain their independence.

Residents enjoy the comfort and privacy of their own suites while knowing that assistance is available from our staff 24 hours a day. Three home-cooked meals per day are served in our beautiful dining room. Laundry and housekeeping services are also available and regular entertainment and activities offer opportunities for fellowship. >br>

At Hartwell House, you'll delight in the many comforts and conveniences of home without all the responsibilities. Included in the Monthly rental fee are the following:

- weekly housekeeping

- bed/bedroom linens and laundering

- three nutritious meals per day with meal selections

- personalized assistance if needed

- visiting Licensed Nurse

- all utilities including local phone and cable

- scheduled activities,...

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Senior Living Options Offered

Memory care

Pricing at The Hartwell

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Starting at

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.


Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Physical therapist
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Meals & Dining

Meals provided
Guest meals
Special dining programs

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Air conditioned

Community Amenities

Transportation & parking

Complimentary transportation
Transportation at cost
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas
Central fireplace

Recreational areas

Arts and crafts center
Raised garden beds


Laundry service / drycleaning

Memory care services

Wander guard or similar system available
Secured community
Memory care only community
Enclosed courtyard

Languages spoken


Primary language spoken by staff



Devotional activities on-site
Visiting chaplain or priest
Visiting rabbi
Protestant services

Reviews of The Hartwell


(7 reviews)

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Care services



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Meals & dining

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Value for cost



Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-7 of 7 reviews

December 22, 2017
Anonymous - Loved one of resident/client
Verified Review
Small facility

Overall everything is going fine at this facility. There are a few things that don’t get done when you request it however. This location is very convenient for me in being close to my house. My love one doesn’t necessarily require too much besides his personal care. The staff is very good in letting me know on how my love one is doing. If there was a fall they would call me up right away to update me. I’m actually having a meeting with them concerning about the changes with my love ones care. So I appreciate how they are very communicative. The facility is small and keeps it very easy. I absolutely recommend this facility to other people.

August 25, 2017
Anonymous - Toured community
Verified Review
Tour Went Well Of This Community

I toured this community for my mother, and her needs. The experience went well. Everyone we met was kind, and friendly to my family, and I. The community looked nice, and the staff was friendly. My questions were answered. The experience was a pretty nice, but I did find a better match for my mother, and her needs.

July 25, 2017
Anonymous - Loved one of resident/client
Verified Review
Mother in Law In Good Hands

My mother is all settled into this community, and she is doing as well as can be expected. We do feel comfortable with the care she is receiving in this community. They have a good staff, and we know she is in good hands. They have been friendly, and also helpful when needed. When we come to visit the community is nice, and clean. Everything is working out well, and we are satisfied with this community. I would recommend it to my family, and friends.

June 16, 2017
Anonymous - Loved one of resident/client
Verified Review
Love One in Good Hands Here

I'am very pleased with my love one move to this community. She is safe, and receiving good care. They have a good staff at this facility. They are taking very good care of her , and they are great with their communication. Everything has worked out very well for her in this community, and I would recommend it. It is a nice facility.

January 27, 2017
Anonymous - Toured community

Caring staff, small number of residents (nice), would be a good place when we need it. planned remodeling will give the place a new look.

September 6, 2016
B. W. Landor - Loved one of resident/client
Verified Review
The Hartwell: a supportive environment for memory support

My mother has lived at the Hartwell for less than two months, so we do not have a lot of experience with the residence. But we searched hard to find the best situation, and having looked at many places in the area, settled on The Hartwell, and felt fortunate to get a room. The staff are friendly, the activities seem to be well-organized and plentiful, my mother (once a wonderful cook) praises the food, and the facility itself is a pleasant building on a quiet residential street. Assisted living expenses are very high, and those at The Hartwell are no exception, but it is also much cheaper than other places we looked at - we are spending several thousand dollars less per month than we might have been. So far, our experience have been a very good one.

July 12, 2016
Marx - Loved one of resident/client
Verified Review

They really care. The staff are dedicated to the residents. Highly recommended.

Frequently Asked Questions

The Hartwell offers Studio and 1 Bedroom. Learn more.

The Hartwell has received an average review rating of 4.4 based on 7 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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