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Autumn Leaves

1010 Emerald Isle Drive, Dallas, TX 75218

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JS - Loved one of resident/client
5.0
Great place to live!

I recently visited my friend at Autumn Leaves and wanted to share a positive review online. He could not be happier! He says the people there are really nice and the food is almost always very good. Thank you for taking good care of him.... Read more

Read all reviews

About the facility Autumn Leaves

Discover great independent living, assisted living, rehabilitation, and skilled nursing at Autumn Leaves, an award-winning community. This community, managed by Life Care Services, offers a scenic campus overlooking White Rock Lake and nature parks with easy access to an array of nearby creature comforts.

Community Amenities and Services

With personalized care and 24-hour access to trained staff, your loved one can receive optimal care on their terms. Autumn Leaves’ on-site set of medical professionals can deliver a wide range of services, including assistance with activities of daily living (ADLs), medication management, and more.

In the dining room, you’ll find chef-inspired menu options made with senior health in mind. Guest meals are also available. And with the cooking, housekeeping, and laundry taken care of, your loved one can enjoy the stress-free retirement they’ve imagined.

Shoot 8-ball with friendly neighbors in the billiards lounge, get lost in a good book from the library, or partake in a fun activity. Day trips throughout the Dallas area, tai chi, and happy hours offer a taste of how Autumn Leaves has something for everyone to enjoy.

Living Arrangements

Studio and one- or two-bedroom apartments come in multiple floor plans to fit a range of space and style needs. Each unit can...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Autumn Leaves is a community within Life Care Services LLC properties. See all Life Care Services LLC communities.

Pricing for Autumn Leaves

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Autumn Leaves

Health Care Services

Ambulatory Care
Incontinence Care
High Acuity Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Guest Meals
Meals Provided
Restaurant Style Dining
Room Service

Room Amenities

Respite or Short Term Stays Offered
Full kitchen
Ground Floor Units

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Covered Parking
Property Convenient to Public Transit
Resident Parking Available

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Game Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Protestant Services
Bible Study Group
Day Trips and Outings

Reviews

for Autumn Leaves
4.4(52 reviews)
Write a Review

Cleanliness

4.4

Friendliness

4.5

Meals & Dining

4.3

Care Services

4.4

Activities

4.5

Staff

4.7

Value for Cost

4.4

Overall Experience
36
7
7
1
1
Date Submitted
5
14
26
Reviewer
15
14
13
5
Care Received
18
0
1-20 of 52 reviews
Sort by

5.0
JS - Loved one of resident/client
Assisted Living
November 30, 2022
Great place to live!

I recently visited my friend at Autumn Leaves and wanted to share a positive review online. He could not be happier! He says the people there are really nice and the food is almost always very good. Thank you for taking good care of him.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Ann H - Industry reviewer
Assisted Living
November 25, 2022
Wonderful caregivers and professional staff

Staff members are always very professional and willing to go out of their way to help residents and families. . Kind, friendly and caring atmosphere. Excellent location for anyone looking for an East Dallas location.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jeremy A - Industry reviewer
Assisted Living
November 23, 2022
Great Skilled Nursing and Assisted Living Facility

They provide great care! Great staff and administration. Clean facility. I would suggest anyone to tour this facility! Great location and proximity to downtown dallas. Beautiful views of White Rock lake!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Autumn Leaves

December 1, 2022

Thanks so much for your kind works, Jeremy! I will pass that on to my staff. They love what they do and love serving the residents. And I agree, the White Rock Lake views are spectacular!


5.0
Renee Cook
Assisted Living
November 22, 2022
Marketing

[Name removed] is awesome There are no words to express how grateful and honored I am to know [he] is a God fearing man loves people customer service is great again thanks [name removed.. Thanks alot for everything

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Autumn Leaves

December 1, 2022

We really do take our Customer Service seriously! All new residents and their families receive a list of managers and how to reach us. Thanks so much for your review.


5.0
Jamie P
Assisted Living
November 22, 2022
Wonderful Community

I have had such a wonderful experience with the staff here. They have been attentive and very responsive. The DON and Social worker have been amazing to work with and go above and beyond for their patients and residents. I highly recommend!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Autumn Leaves

December 1, 2022

Hearing your share about our Director of Nursing and our Social Worker is special, Jamie. We are very blessed to have quality people on our staff! And thank you for taking the time to share your review!


4.0
anonymous - Loved one of resident/client
Assisted Living
March 3, 2022
Verified Review
Satisfied

It was bought by somebody new, but it appears the folks are doing their best but sometimes there seems to be a lack of communication with the families. That can be frustrating when you do not live in the same city as Autumn Leaves. They do a good job at calling me, but if I call back it is hard to get someone on the phone. Overall I have been satisfied and they have been accommodating. It is a very good value for the money especially in the area.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

5

Response from Autumn Leaves

March 15, 2022

Thanks so much for your review. And thanks for letting me know that it is hard to reach someone on the phone. Please reach out to me directly and I will give you my personal cell - that way you will be assured that your needs will be met. I want to do all that I can do to change your 4 star rating to a 5 star rating!!! Again, thanks for the message! Tom


3.0
YaYa - Resident/client
Assisted Living
February 14, 2022
Cleanliness of common areas

The hallways and elevators are not cleaned properly. There is a foul order in the hallways.

Cleanliness

2

Friendliness

3

Meals & Dining

3

Care Services

No data collected

Activities

No data collected

Staff

3

Value for Cost

2

Response from Autumn Leaves

February 22, 2022

Thanks so much for letting me know about the things we could do better. I will personally make sure these items are addressed and improved. Again, I am grateful that you have taken the time to let us know - that way we can fix it. Please stop by any time to discuss our plans and improvement.


5.0
Marcia P - Loved one of resident/client
Assisted Living
January 12, 2022
Excellent team of care providers!

My 91 year old dad spent almost a month at Autumn Leaves for mobility support after a fall at home. He received great therapy while there and the team of care providers were professional and compassionate. [name removed], in particular, went above and beyond and gave us so much support. We are grateful for the care he received. My only suggestion is that the facility could be better maintained. But the staff and experience was positive and we appreciate that.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Autumn Leaves

January 21, 2022

Thank you for your review, Marcia! We take great pride in providing heartfelt care to all of our residents. Some areas were impacted by the Winter Storm and supply chain issues delayed our progress. We are working now to make the repairs.


5.0
Lynn M - Loved one of resident/client
Assisted Living
January 6, 2022
Caring & Capable...A Winning Combination

My mother was in skilled nursing from Oct.27-Nov.23 2021. I had done a good bit of research and Autumn Leaves had gotten excellent scores from Medicare and other non biased sources. They did not disappoint. The facility may not be the shiniest but the cleanliness and professional staff more than made up for it. My family and I came often and saw firsthand the patience and kindness of the staff. The nurses were quick to address Mothers pain and treated her with dignity & respect. Mom had injuries from a fall so physical therapy was essential. The PT staff were excellent & a big part of Moms recovery. The Director of Nursing was available to us to answer any concerns at any hour and that really made our family feel comfortable. It is hard to relinquish care of a loved one to others but I can sincerely say our time at Autumn Leaves was the best possible experience. We are a grateful group!

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Autumn Leaves

January 21, 2022

Lynn, It is truly an honor to have earned this amazing review! We are honored that you chose Autumn Leaves to care for your mother. We appreciate your trust in our team members, and we are grateful for the opportunity to support her and you! Thank you for taking the time to share your experience with us!


5.0
B J - Loved one of resident/client
Assisted Living
December 24, 2021
Great Staff!

Wonderful group of staff taking care of my friend. Thanks!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Autumn Leaves

December 30, 2021

Thank you for your kind review! We appreciate your feedback.


5.0
Carrie F - Industry reviewer
Assisted Living
December 22, 2021
Therapy at Autumn Leaves

I have had the privilege of working at Autumn Leaves for almost 2 years. We have an incredible therapy team who really focus on allowing each patient to reach their full potential.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Autumn Leaves

December 25, 2021

We are so very fortunate to have a wonderful team of therapists here at Autumn Leaves! Residents love the personal and caring touch that you provide! Thanks!


3.0
None - Resident/client
Assisted Living
December 17, 2021
Been here several years.

The staff works very hard to make the residents comfortable except at nights. Don’t know if they are over worked or just don’t care, my Mother fell after trying several times to call an attendent and tried to go to the restroom by herself. She fell and broke her leg which has not healed, but they haven’t checked it in over a year for healing. The staff is short handed but do the best they can, but they need more help. The food could use a little more variety, though I know you are limited by many dietary limitations. On the whole I think you do okay, though admin needs compassion training!

Cleanliness

3

Friendliness

5

Meals & Dining

2

Care Services

3

Activities

3

Staff

5

Value for Cost

3

Response from Autumn Leaves

December 25, 2021

I am so sorry to hear of your mother's challenges. Please reach out to me directly, Tom Marks, Executive Director, 214-328-4161 and I will do everything I can to make this right. And thanks for your suggestions on the food variety - we are working on that and should see immediate improvement!


4.0
Robert - Resident/client
Assisted Living
December 17, 2021
Good

The closest to the community.

Cleanliness

3

Friendliness

3

Meals & Dining

4

Care Services

3

Activities

3

Staff

3

Value for Cost

3

Response from Autumn Leaves

December 21, 2021

Thanks for your review, Robert. Please let me know if there are any specific areas that we can improve to bring your rating from a 4 to a 5! Tom


5.0
loretta d - Industry reviewer
Assisted Living
December 7, 2021
enjoy being employed with Autumn Leaves

the independent living residents seem to really enjoy being a part of the Autumn leaves community.. the calendar is full of activities including a weekly shopping trip to Walmart... staff is helpful and courteous..

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

No data collected

Response from Autumn Leaves

December 21, 2021

Thank you for your kind review! We appreciate your feedback.


5.0
Tom M - Industry reviewer
Assisted Living
October 28, 2021
Excellent place to live!

The staff at Autumn Leaves are wonderful, caring people who put residents needs above their own.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Autumn Leaves

November 8, 2021

I agree! Thanks for coming by! Let us know how we can meet your needs!


5.0
Leroy B - Toured community
Independent Living
October 20, 2021
Verified Review
My tour review

This community was very nice and the tour was good. I just did not know how the parking would work for me due to how far away some of the parking was. I did not want to get stuck in the rain and far away from the building.

Response from Autumn Leaves

November 8, 2021

Thanks so much for coming by for the tour, Leroy - and thank you for your positive review! The parking is currently "first come first served". We do have several spots up close designated as handicap use.


4.0
anonymous - Loved one of resident/client
Independent Living
August 26, 2021
Verified Review
Would recommend the community

Our first impression of Autumn Leaves was great, the receptionist is outstanding and very welcoming. On our tour we were able to see different apartments which are spacious and the closet space is excellent. It is an older facility but it has its pluses and it is reasonably affordable. They have had some pretty good activities lately like outside classes and entertainment. The community overall is clean, but they could improved on the frequency of how many times the house keepers come in a month.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

5

Response from Autumn Leaves

August 30, 2021

We are glad to hear you enjoyed your visit. Thank you for sharing your feedback. Have a great day!


4.0
Judith - Resident/client
Independent Living
August 16, 2021
Verified Review
Friendlye COmmunity, both staff and residnets

We're still getting acclimated. The food is getting better, which is nice. But I still bring my bag of spices down to meals with me. We are slowly getting things done as a community. That was stalled for a little while when our director had an accident and had to have surgery. But since then, it has improved and things are moving again. We now have a fire escape plan and a tornado plan. My husband and I have met some lovely people here. And the staff are awesome. From my balcony I have a view of White Rock Lake, which is very much a part of my life and the gem of Dallas, so that's been nice. Overall, we are enjoying living here.

Cleanliness

5

Friendliness

5

Meals & Dining

3.5

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4

Response from Autumn Leaves

August 19, 2021

Thank you for sharing your experience. We agree that the view of White Rock Lake makes Autumn Leaves a great place to call home. But we feel that it is residents like you that make it truly special. Thank you for taking the time to share your experience.


5.0
anonymous - Toured community
Independent Living
May 15, 2021

Very impressed. Older remodeled facility with large apartments and great views. Looks like a place I could enjoy living.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Autumn Leaves

May 17, 2021

Thank you so much for your positive feedback. Our apartments are very spacious and provide a beautiful view of White Rock Lake or our peaceful courtyard. We hope you join our community soon!


2.0
Anonymous - Loved one of resident/client
Independent Living
April 19, 2021
Verified Review
Unhealthy Environment for My Father

The heater didn't work, the oven didn't work in my loved one's room. It took three weeks to get the freezer door fixed. They promised us a washer dryer hookup and they didn't have them in my loved one's apartment. There was no housekeeping as promised. They would forget to deliver food to my loved one. I like the community and it was beautiful initially. I would meet the management team before putting a loved one in the community.

Cleanliness

5

Friendliness

4

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

No data collected

Value for Cost

2

Response from Autumn Leaves

April 23, 2021

At Autumn Leaves we take the care and support of our residents and their family members seriously. We would like to learn more about this experience so that we can better understand and address the concerns. Please contact Linda Carcano, executive director, at (214) 328-4161.


Viewing 1-20 out of 52 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around Autumn Leaves

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Autumn Leaves

Autumn Leaves offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Autumn Leaves has received an average review rating of 4.4 based on 52 reviews. See all reviews.

Call (214) 328-4161 to reach a resident at Autumn Leaves.

To reach a resident at Autumn Leaves call: (214) 328-4161



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.