The Cottage at Litchfield Hills

The community is very clean. The staff keeps the family updated with any questions or concerns about our loved one. The staff and management is very friendly. My loved one is always busy with activities, and this is what I want for my loved one. The community even sent a video of my loved one exercising to me.

The staff is really friendly and helpful. Initially they had some trouble working out her medication schedule, but after a couple of weeks it got ironed out. And now everything is running smoothly. My mother is very happy there and feels like it's home.

It is a perfect fit for my loved one. It is a small quaint place with great staff. It has worked out very well for us.

The activities are the biggest area for improvement. They don't stick to the activities listed on the calendar. And activities tend to be geared toward the lowest functioning residents. So my mom is struggling, because she's not low functioning and is bored. They don't do enough to take them out of the facility. It seems like they take the first floor people out and about, and the memory care people they just leave there. And that's not the staff's fault per se, probably a management issue. The nursing staff is phenomenal. The CNAs could use a little work. Oftentimes when I go there I see all five of them just sitting there, but the nurses are going and working like crazy all of the time. It's a beautiful facility, and she has a really nice apartment. The food is good too, and not institutional food at all.

My father has been a resident now for one year. Staff goes beyond, caring, and always updating me with all health issues immediately. They have made both my father's full something that is very important to me. During covid, always receiving email updates with the residents safety the main concern. Did a wonderful job during this past year, health issues. Looking forward his second year as resident, thank you

We chose The Cottage because the recommendations for this facility were very good so we went with this one. The room sizes here are very good. The staff members are also great with communication with everything that has been going on. They are very accommodating and friendly as well and fast with their response time. It has seemed that they are short staffed when it comes to serving meals, so they could use improvement on that. I would recommend to others looking.

Speaking to our loved one she seems to be really enjoying the meals they serve. She was told us she is getting really comfortable and really getting used to things which is a big positive. We definitely think it is worth the value.

My mom has been at the Cottage for a year. It is her home now. I am so grateful to the staff for making her feel welcome.

They have done really well with their covid plan. They facetime us so that we can visit, or we could meet outside for social distance visits. I would definitely recommend this community to others

Overall cleaning maintenance is good, but the rooms at this community could use a little more attention. The dining rooms and other main places are kept very clean. The staff is great, we looked at a couple different places and this community is pretty reasonably priced, you get what you pay for. They have entertainment groups come in and play for the residence. The food at Atria is pretty good. They do offer different sizes in rooms, such as studios, one bedrooms and two bedrooms.

My mother is doing well here at this community. So far it has been a good experience for her here at this community. They do a good job with the maintenance of the community. Everything is very nice and clean. So far it has been a good experience for us here at this community.

They keep the community spotless.They offer a variety of activities and mom likes the exercise classes. The food is good and they offer a great variety of options for each meal. The staff are friendly, attentive and always there when she needs them.

Brookdale is a very warm and comfortable new home for my mom! The entire staff is extremely friendly and helpful! They are on top of everything! We are so grateful for ALL they do!

Everyone was so nice, The person who was placed there no longer resides there . The facility was clean and a good value for the care and services.

The entire experience at Emeritus has been positive. My aunt has been warmly welcomed and cared for by the entire staff, from the concierges to the maintenance staff, the nursing personnel, dining staff, and aides. The administration is always available to answer any questions. I'm particularly impressed with the way the residents are treated with respect and seem content. I hope to see my aunt become involved with her neighbors and participate in the activities. I see Emeritus as a place to age with dignity.

My mother just moved in 3 days ago, but Emeritis was wonderful helping her transition. She was not happy about moving into an assisted living community. She is 97 and needed more assistance. The staff was very attentive and sensitive to her. I spoke with her today and she seemed to be content. She said the food was good and the staff have been friendly and helpful. I would recommend Emeritis at Litchfield Hills based on our experience so far.

Pleasant community, some nice features like a real fireplace in the gathering room, small sidelight windows next to the apartment doors so folks can look out into the hall/see who's at the door very easily if they wish. Staff appeared very warm and caring in their interactions with the residents. Chef was very enthusiastic and has a nice, interactive demo program for the residents. Average age of residents was about 10 years older than mom, which was a bit of a concern. Looks like they are a wonderful option for those whose loved ones have increasing memory care needs - the staff seem to be very conscious of this aspect of aging.

My dad is 82 and is actually quite mobile after his stroke, we were told there were 3 or 4 men at emeritus, but only one was able to communicate somewhat with my dad, he doesn't have a buddy to hang out with. Also, everyone goes into there rooms after dinner. dad would love to sit outside and chat. The staff is very nice and helpful, the food has been very bad, the residents have had numerous meetings about this. I know they are in transition but it has been a few months, for the cost of the facility and having hotdogs on bread there is no excuse for that. all the other places we went to visit, the food was exceptional

We chose Emeritus because out of the two communities we were interested in we felt like our money would last longer here; it just fit our budget better then the other community. The memory care unit is on the basement level so there isn't much to look at. The residents and the staff members are really friendly. The staff here at the Emeritus is the difference makers when making a decision on where to put your loved one. We are very pleased with the community.