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The Brook of Boyne City

709 Vogel St, Boyne City, MI 49712

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Anonymous A - Loved one of resident/client
5.0
Really changed around!!! The place to be!!!!!

I was extremely nervous about moving my parent into the Boyne City facility from reading the reviews. My Mother has been there for three months now and absolutely loves it!!! They are under new management and are fully staffed with staff that's extremely caring and passionate about caregiving!! And some of the staff are licensed. (They technically don't have to be legally to pass basic meds) the facility is clean very well-kept. My mother absolutely adores the activities, they accommodate all her dietary needs. The staff go above and beyond. If I could live there I would!!! Lol... Read more

Read all reviews

About the facility The Brook of Boyne City

The Brook of Boyne City in Boyne City, Michigan is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

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Amenities at The Brook of Boyne City

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Resident Parking Available
Property Convenient to Public Transit
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Enclosed Courtyard
Indoor Walking Paths
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews

for The Brook of Boyne City
3.2(8 reviews)
Write a Review

Cleanliness

3.9

Friendliness

3.8

Meals & Dining

4.0

Care Services

3.1

Activities

3.3

Staff

4.0

Value for Cost

3.1

Overall Experience
2
2
1
3
0
Date Submitted
0
3
3
Reviewer
0
7
1
0
Care Received
3
0
1-8 of 8 reviews
Sort by

5.0
Anonymous A - Loved one of resident/client
Assisted Living
March 23, 2022
Really changed around!!! The place to be!!!!!

I was extremely nervous about moving my parent into the Boyne City facility from reading the reviews. My Mother has been there for three months now and absolutely loves it!!! They are under new management and are fully staffed with staff that's extremely caring and passionate about caregiving!! And some of the staff are licensed. (They technically don't have to be legally to pass basic meds) the facility is clean very well-kept. My mother absolutely adores the activities, they accommodate all her dietary needs. The staff go above and beyond. If I could live there I would!!! Lol

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


3.0
anonymous - Loved one of resident/client
Assisted Living
January 24, 2022
Verified Review

ratings above

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

3

Activities

4

Staff

4

Value for Cost

4


2.0
Chet M - Loved one of resident/client
Assisted Living
January 9, 2022
Don't judge the Brook by it's facade

Like the title says, the building looks nice and well designed, clean appearance. Clean and uncluttered inside, nice. The reason for a low overall rating is poor management. From slow communication replies to not getting scripts filled(and running out of scripts) which is awful. Unable to give simple food requests (one item for one meal) per day. Totally understaffed! They shouldn't have as many residents with the few staff that are working. I know I'm forgetting some things but will stop here.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

2

Activities

1

Staff

3

Value for Cost

2


2.0
J Munk - Loved one of resident/client
Independent Living
October 6, 2020
Look elsewhere

No housekeeping, excessive cost for medication not administered, untrained/unlicensed personnel left in charge of facility, one unlicensed caregiver left alone for 12 hour night shift is the norm. Cost of meals excessive. Meals cold, in paper takeout containers, dirty/used paper containers not removed. Apartment infested with ants...................prisoners get more respectful treatment and are safer.

Cleanliness

0.5

Friendliness

2

Care Services

0.5

Activities

2

Value for Cost

0.5


4.0
anonymous - Toured community
Independent Living
January 3, 2019

The Brook is situated in a beautiful country setting on the outskirts of Boyne City. The staff welcomed us and gave us a very informative tour of the home. The facility was lovely and clean, but the darker interior colors weren't as uplifting as another home we toured. Also they didn't offer a memory care program that is very important to our family. We left with a packet of information and felt very good about our tour.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


2.0
anonymous - Loved one of resident/client
Independent Living
December 9, 2015
Beauty is skin deep

In retrospect, I am very disappointed our family chose the Brook of Boyne. I feel like we were told everything we wanted to hear to move in, but very little is actually true. Some of the staff are wonderful, but most of them seem overworked, understaffed and can't be bothered. Management is not helpful and lacks basic customer service skills or compassion. Phones are not answered. Very unprofessional. Our experience has not been great. I wish there were more options in the area.

Cleanliness

5

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


5.0
anonymous - Loved one of resident/client
Independent Living
December 30, 2014
Verified Review
Friendly and respectful staff

So far everything at The Brook of Boyne City has been a 5! The staff here are very nice and friendly, and very respectful towards the people they are looking after. The facility is clean and well kept. They also seem to have a good variety of activities, although my loved one does not personally participate much.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.5
Anonymous - Loved one of resident/client
Independent Living
March 2, 2014
Verified Review
Daughter to mom who is 86 years old

My mom moved into "the Brook" in Gaylord. She is presently in the independent living 2 bedroom apartment. Very nice apartment with ample space. At any time she could change to assisted living . She makes her own breakfast and lunch. She goes to the dining room for dinner . She enjoys the company for dinner with the other residents. She is not excited about the food and would probably rate it " fair" . She likes the activities , bingo , movies . But personally I wish they had more activities to offer. We are pleased with cleanliness , and the people who work there. She has been there 9 months.

Cleanliness

4

Friendliness

4

Care Services

3.5

Activities

3

Value for Cost

3.5


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Frequently Asked Questions about The Brook of Boyne City

The Brook of Boyne City offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

The Brook of Boyne City has received an average review rating of 3.2 based on 8 reviews. See all reviews.

Call (231) 582-4300 to reach a resident at The Brook of Boyne City.

To reach a resident at The Brook of Boyne City call: (231) 582-4300



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.