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5.6
Review Score
102 Rindlehaven Commons, Portland, MI 48875
Everything has been great. They made us feel welcomed when we arrived. They are very interactive and friendly. They are doing a wonderful job.
715 S Third St, Rogers City, MI 49779
709 Vogel St, Boyne City, MI 49712
I was extremely nervous about moving my parent into the Boyne City facility from reading the reviews. My Mother has been there for three months now and absolutely loves it!!! They are under new management...
The Brook of Boyne City is an assisted living community located in Boyne City, MI. Boyne City is situated on the southeast end of Lake Charlevoix's east arm, and is known for its cultural heritage, unique eats and exciting events and festivals. Home to the Boyne River, much of the city's culture...
900 Hayes Rd, Gaylord, MI 49735
It is a very good place to put your parents. The staff are excellent to work with. My loved one is enjoying the food. It would be nice to have a program to have some sort of fee assistance for the month
The Brook Retirement of Gaylord is an independent living community located in Gaylord in Otsego County, MI. Here we offer all the comforts of home in an environment especially designed to accommodate senior residents. The Brook Retirement of Gaylord lies in close proximity to some of the finest...
14595 215th Ave, Big Rapids, MI 49307
195 State St, Roscommon, MI 48653
My Uncle likes this facility and he loves the staff members as well. They are very attentive and he only has good things to say about them. For activities, they offer things like crafts, movie nights, and...
The Brook of Roscommon is an affordable assisted living community nestled in the tranquil village of Roscommon, Michigan. This beautiful town is located in Higgins Township in northern Michigan with both medical facilities and quaint village shops nearby. Our comfortable home environment only two...
11965 Townline Rd, Cheboygan, MI 49721
Everything is going just fine so far. Though my loved one is facing a few health complications, the staff do what they can to cater to her needs and requests and make her feel comfortable. The meals are also...
The Brook of Cheboygan is an assisted living community in pleasant Cheboygan, Michigan. Conveniently located close to plenty of stores and restaurants, the residence's prime Northern Michigan location means residents can enjoy all-four seasons in a family-orientated tourist destination. Residents...
646 Court St, West Branch, MI 48661
The Brook of West Branch is an assisted living community situated in West Branch, MI. The quaint city of West Branch is known for its scenic trails, lakes and streams. Golfers enjoy taking advantage of the area's collection of golf courses, while fishermen appreciate the outstanding trout streams...
1201 W. Cedar Ave, Gladwin, MI 48624
Everything seems to be going well so far at The Brook of Gladwin, I'd give them high marks across the board. It's a nice looking, clean place, and the staff are friendly and professional. They're taking...
The Brook of Gladwin is a state-of-the-art and affordable assisted living community located in the tranquil town of Gladwin, Michigan. This beautiful town is located in central Michigan and offers the benefits of big-town living with medical amenities and shopping nearby. Our comfortable home...
4170 Solon St, Cedar Springs, MI 49319
503 Rose St, Grayling, MI 49738
I was very impressed with The Brook of Grayling. They are very nice people to work with and it is a very nice facility. Our experience was very limited as my mother ended up passing away shortly after...
The Brook of Grayling is a great assisted living facility located in Grayling, Michigan. Our facility is located in a residential neighborhood, and within close proximity to Mercy hospital. Our facility is located near the beautiful AuSable river, which allows for residents to enjoy short walks...
8815 Knapp Rd, Houghton Lake, MI 48629
I couldn't be happier with the staff and hospice in the way they took care of my mother. You all became family to us and I would like to say Thank You for caring and loving my Mother as we all did. Mom...
The Brook of Houghton Lake is an assisted living community in Houghton Lake, MI. Houghton Lake is a popular retirement spot and vacation spot year round. The Brook of Houghton Lake is located across the street from Houghton Lake Park and just down the road from Houghton Lake, the largest inland...
Review Score
36 reviewsOut of 10
5 star
48%
4 star
17%
3 star
9%
2 star
17%
1 star
12%
A Place for Mom has scored The Brook Retirement Communities with 5.6 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Brook Retirement Communities has 36 reviews with an average "overall experience" of 3.9 out of 5.
Everything has been great. They made us feel welcomed when we arrived. They are very interactive and friendly. They are doing a wonderful job.
5
5
4
5
5
5
5
The Brook of Portland in Portland, MI
4.8
(4 reviews)
It has been a very positive experience for my family and our loved one. My loved one has made some friends and this has helped my loved one flourish by being more social, and the location is good. The staff have been good to work with if we have questions or concerns and the Executive Director has been great to work with! The food has been ok for my loved one that is quality in nature. There are choices for meals for the residents to choose from. The apartment, housekeeping, utilities, and all the meals are included in the monthly fee. This is a community I would recommend to others for their loved ones.
4
5
4
5
4
5
4
The Brook of Portland in Portland, MI
4.8
(4 reviews)
I was extremely nervous about moving my parent into the Boyne City facility from reading the reviews. My Mother has been there for three months now and absolutely loves it!!! They are under new management and are fully staffed with staff that's extremely caring and passionate about caregiving!! And some of the staff are licensed. (They technically don't have to be legally to pass basic meds) the facility is clean very well-kept. My mother absolutely adores the activities, they accommodate all her dietary needs. The staff go above and beyond. If I could live there I would!!! Lol
5
5
5
5
5
5
4
The Brook of Boyne City in Boyne City, MI
3.3
(8 reviews)
We had a nice tour at The Brook of Portland. The lady who took us on the tour was nice, and the building was new and very clean. It was pretty fancy.
The Brook of Portland in Portland, MI
4.8
(4 reviews)
It is a very good place to put your parents. The staff are excellent to work with. My loved one is enjoying the food. It would be nice to have a program to have some sort of fee assistance for the month.
5
5
5
5
No data collected
5
5
The Brook Retirement of Gaylord in Gaylord, MI
3.5
(7 reviews)
We put in a $500. deposit, for a call when there is an opening. [name removed] said "YES". She is 3rd on the list.
5
5
5
5
5
The Brook of Houghton Lake in Houghton Lake, MI
2.9
(7 reviews)
I couldn't be happier with the staff and hospice in the way they took care of my mother. You all became family to us and I would like to say Thank You for caring and loving my Mother as we all did. Mom passed away peacefully on Sept. 12, 2017, and it was because of the Love and Attention of her family, staff, and hospice. Thank You again for everything. From the family of [removed]
5
5
5
5
5
The Brook of Houghton Lake in Houghton Lake, MI
2.9
(7 reviews)
My mother-in-law is doing so well here and the changes we are seeing in her are wonderful. She is so much more social and active. There are a lot of amenities for the residents to take part in and she likes her apt which has a nice patio attached to it plus she enjoys going to the dining room, there was some issue with the food not being warm when it was served but that has been addressed. The staff is very friendly and attentive and it is nice seeing my mother-in-law happy.
5
5
5
5
5
The Brook Retirement of Gaylord in Gaylord, MI
3.5
(7 reviews)
The Brook of Roscommon is a nice community that my mom is settling in quite nicely. We really feel that she is in good caring hands here. The atmosphere is warm and inviting. I have dined here with my mom and the food is very good, they offer a wide variety of healthy choices and meals are well balanced. The staff is very friendly and attentive to her care needs. There are plenty of activities that the staff encourages the residents to participate. My mom's favorite is Bingo. There are nice walkways to enjoy the outdoor, seating available to relax. I would highly recommend this community to others.
5
5
5
5
5
The Brook of Roscommon in Roscommon, MI
4.7
(3 reviews)
I like this community for the care for my mom. The staff is very caring attentive to her needs. We like that she enjoys the meals. This is a like a home feeling for my mom. She does enjoy being social with the friends that she is made and is happy at this community for the care that she is receiving. We would recommend the care and value to other families seeking care.
5
5
5
5
5
The Brook Retirement of Gaylord in Gaylord, MI
3.5
(7 reviews)
They did a great job and were very helpful. I really couldn't have asked for more help than they gave me. They were definitely a positive part of this experience. We didn't have any complaints or anything. It was a good community.
5
5
5
5
5
The Brook Retirement of Gaylord in Gaylord, MI
3.5
(7 reviews)
It is very beautiful. Kim was great and gave us a tour and much information. She was very helpful. It would be a great choice. However my sister may need more than they offer.
5
5
5
5
5
The Brook of Cheboygan in Cheboygan, MI
3.0
(4 reviews)
I was very impressed with The Brook of Grayling. They are very nice people to work with and it is a very nice facility. Our experience was very limited as my mother ended up passing away shortly after checking in there but during our limited experience I was impressed with what I saw and would recommend them.
5
5
5
5
5
The Brook of Grayling in Grayling, MI
4.5
(2 reviews)
So far everything at The Brook of Boyne City has been a 5! The staff here are very nice and friendly, and very respectful towards the people they are looking after. The facility is clean and well kept. They also seem to have a good variety of activities, although my loved one does not personally participate much.
5
5
5
5
5
The Brook of Boyne City in Boyne City, MI
3.3
(8 reviews)
My Uncle likes this facility and he loves the staff members as well. They are very attentive and he only has good things to say about them. For activities, they offer things like crafts, movie nights, and trips to go shopping. It’s a very comfortable place, kind of like home. The only thing I feel like they dropped the ball on is they were supposed to introduce my Uncle to other people to get him acclimated. However, I understand why they weren’t able to because it was around the Holiday season. I would recommend this facility to other families.
4.5
4.5
4.5
4.5
4.5
The Brook of Roscommon in Roscommon, MI
4.7
(3 reviews)
Our experience with The Brook of Roscommon has been a very positive one, overall! The facility itself is very clean, and has a nice comfortable feeling environment. They've got some good people working for them, and my loved one has settled in very well here.
4.5
4.5
4.5
4.5
4.5
The Brook of Roscommon in Roscommon, MI
4.7
(3 reviews)
Everything seems to be going well so far at The Brook of Gladwin, I'd give them high marks across the board. It's a nice looking, clean place, and the staff are friendly and professional. They're taking great care of our loved one.
4.5
4.5
4.5
4.5
4.5
The Brook of Gladwin in Gladwin, MI
4.5
(1 reviews)
The Brook of Portland is a nice, beautiful place but it is not for someone that needs support. More for independent individuals. My loved ones needs quickly increased.
5
5
5
4
3
5
5
The Brook of Portland in Portland, MI
4.8
(4 reviews)
The Brook is situated in a beautiful country setting on the outskirts of Boyne City. The staff welcomed us and gave us a very informative tour of the home. The facility was lovely and clean, but the darker interior colors weren't as uplifting as another home we toured. Also they didn't offer a memory care program that is very important to our family. We left with a packet of information and felt very good about our tour.
4
4
4
4
4
The Brook of Boyne City in Boyne City, MI
3.3
(8 reviews)
I toured this facility while looking for a place for my Uncle. It’s a very clean and nice community. It was smaller and it felt like home. The room size was nice and I liked that it didn’t have an odor and it didn’t smell like cleaning products. The person who gave me the tour was knowledgeable and friendly. I would recommend this facility to other families.
4
4
4
4
4
The Brook of Grayling in Grayling, MI
4.5
(2 reviews)
There are 12 total The Brook Retirement Communities Facilities.
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