The Bedford

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

I would tell others that the community and personnel are excellent. There is always something that I like to choose from for meals. There are card games, bean bag baseball, swimming, weight room, balance training and more that are some of the activities offered.

I really liked The Bedford. I liked the amenities, and the fact that it was a little bit bigger place. The apartments were also a little bigger than other places we looked. I really enjoyed talking with the person who walked me through on the tour. It was just the money that was an issue. But they suggested one of their subsidiary communities, which our loved one ended up moving into.

The dining is pretty restricted due to covid, and when it comes to the food they use low fat supplements like aspartame. It is just not up to par. The staff members are great, outstanding and very friendly.

First impression was we thought it was very lovely, and the people were very friendly. We saw three other facilities and there was really no competition when it came to the Bedford. We thought it was the best place for our money and our loved one was most comfortable living here which is most important. We were really impressed with all the activities they offered, however due to COVID they have been limited.

The kitchen situation is nothing short of abominable. Very little fresh food. Most food is canned, boxed, or frozen... poor quality and coded with fat and grease. There are few healthy options ie fish. Maintenance is reliable. The place is clean. I like the location; fairly quiet streets and close to shopping options. They have stopped services; yet keep charging full rent.

Studio apts viewed. Nice residential neighborhood. Full utilities in rent. Convenient to medical and shopping resources.

You people must be delusional. The food you serve is generally not eatable. Your maintenance is going down hill. The value of your product is sorely lacking. What you purport to be and what you deliver is polar opposite.

I am assured that my mother is getting continued excellent care without having to do unannounced checks on the Bedford. We, of the family, have elevated appreciation for the loving care.

We couldn’t be more pleased with the Bedford. They provide the most caring & professional atmosphere for their residents than any place around. [name removed] is an incredible manager & she has our greatest respect. The property is always beautifully decorated & so clean & inviting. Our sister had been there almost 3 years & we have never had a complaint. We want to thank each one of the staff for all they do. We know it takes a community of caring people to make the Bedford what it is!! Thanks again!!

I really like living here. Everyone is very friendly, both the staff and the residents. It's also great not to have to cook or clean my apartment.

Really liked The Bedford It’s beautiful! [Name removed] is AMAZING!!!

I love it here and the apartment is great. The food is less than desirable because of the small portions and they don’t have much of a variety to choose from but other than that everything’s fine. The staff is very good and they’re easy to communicate with. The activities they provide are knitting, sewing, swimming, and billiards. Housekeeping comes by once a week to work on the bathroom and vacuum the apartment. The other residents are fine, they seem friendly. I prefer being in a larger place and this place is better for me. The price I pay is all inclusive. I would recommend them.

My Dad likes this place but he is trended healthwise towards some form of assisted living if his eyesight does not hold up. We will look at this option if his health improves.

Very clean, friendly staff very caring, seemed like a nice place to live

They just have been very responsive to us any time that we have needed anything. It has been a pretty amazing experience with The Bedford. My loved one has really enjoyed her stay there at the facility so far.

The Bedford has two couples that live in house that are caretakers. They are extremely caring and conscientious. They know all of her concerns. I am very impressed. The people that work in the dining room are very accommodating. When we did our tour they had shown her an apartment they told her she had a week to decide on the apartment they showed her. The lady said she had another couple that was interested in the unit. It was a pressure sale. I called her before the time she even had told me we had to make the decision and she had already given the unit to that couple. She said they had a larger unit that was more expensive. I was really mad at this lady and lost all respect for her. They need some help with their sale staff. The gal that we made the appointment with didn't even call me back when I tried to verify the appointment. Sure enough I showed up and it was her day off. The beginning was very rough and unorganized. At this point mom is happy and well taken care of. She can come and go as she pleases but should she need the help, it is right there.

We are thrilled with the service and environment at The Bedford. Very well-cared-for, lovely management and staff who are both friendly and respectful. Younger members of our family were very impressed and wanted to move in themselves!

I spent 3 months at the Bedford. The facility is lovely, clean and not at all institutional. It is like a fine hotel with tasteful decorations. The setting is beautifully landscaped. I was in a weirdly shaped studio on the second floor with no balcony. This was the least expensive apartment but still a budget stretch for me. Not being able to afford a more appealing option was the reason I left. The management at the Bedford is first class. Professional, caring, and effective were my observations. I did use the care services while there. The food was good and attractively presented. There were always many meal choices that could be ordered. The food servers are great young people. Dining room seating is not assigned but most people tended to seat at the same table most of the time. Residents are friendly and welcoming. The activities program has a great new director and is expanding. Bean bag baseball is a big favorite.

They have been very welcoming and kind. They gave us a very clear tour and explanation of things when we were checking them out. They have been incredibly helpful. The entire experience with The Bedford has been really good and I would highly recommend them.

A really nice facility with everything you could want