Sunrise of Willowbrook

My loved one is currently a resident at Sunrise of Willowbrook in the Memory Care unit. Everything has been very good for her at this facility so far. The staff have all been very nice and friendly. Communication with the family is good. The move in process was very easy. The meals seem to be good quality and variety. I would recommend Sunrise of Willowbrook to family and friends.

At least one family member sees her father once a day and every experience at Sunrise has been great. Based on our experience so far we would recommend this community to other families.

The staff are very friendly. They are very good and patient with the family in answering our questions. The staff have been doing a great job in caring for my loved one. They also have been very informative of guiding us on the health journey of our loved one. I feel like this is a good value for the money, as well.

Sunrise of Willowbrook was way too big. It was three stories, with three different care types - memory care, assisted living, and a retirement community. We preferred a smaller facility that focused sole on memory care. I did not care for Sunrise's memory care unit. A lot of patients were still lying in bed midmorning when we were there touring, as opposed to being up and active. The facility was very beautifully decorated, but it was just not the right place for our loved one.

We had a great tour experience with Sunrise of Willowbrook. The facility looked nice and the staff did a great job. They were good with their communication and follow up after the tour as well. We just found another facility that seemed to be better laid out for our loved ones needs.

I do overall think Sunrise of Willowbrook is a very good facility. This was the first assisted living place that my loved one ever lived in. We did have one issue where she was moved into a 2 bedroom suite. She was there alone for weeks and they ended up moving a roommate in with her which was fine. They did not get along and they moved our loved one out even though she was there longer and was already adjusted and used to that room - so then she had to readjust to another one. We felt the issue could have been handled a little bit better, but the whole experience was a learning process for all of us. It is overall a great facility.

The facility is good so far. They have a tough job in memory care and they do it well. I really like the staff and they're well structured here. I also really like mom's room, its very bright and cheery. Housekeeping keeps the rooms clean and laundry is done. I like that they offer 3 meals a day and have options. I would recommend them to family and friends.

This community is lovely. It would be perfect for my parents. Friendly staff, spacious rooms, and friendly residents.

Sunrise of Willowbrook is well kept and very clean. The staff is up to date on medical procedures and extremely friendly. They make you feel welcome and they provide activities for residents.

This facility maintains the highest level of resident care & comfort from the management personnel, the nurses, care manager, reception & office staff. If there is an issue, it is immediately dealt with.

the facility was very clean with updated common rooms. [name removed] was very helpful and informative. the studio and 1 bedroom accommodations were very spacious and well maintained. the community dog was a pleasure.

There is nothing that I am not completely impressed with with Sunrise of Willowbrook. We chose this facility because of the convenient location and after looking at others, the staff members here were just so friendly and they continue to be that way. My aunt is so happy here. AS far as I know they are taking care of her wonderfully. They have been great with communication, they have an app you can download and they upload pictures of your loved ones and what they are up to. I would absolutely recommend them.

It's truly an honor to work beside staff that takes so much pride in working for Sunrise of Willowbrook! Knowing that many of them have been with Sunrise of Willowbrook five or plus years makes all the difference!

The staff is always wonderful! They take very good care of my loved one and I do not have one complaint! I get weekly communication regarding what is currently going on in the building from the Executive Director.

I would want others to know that Sunrise of Willowbrook is very expensive. I am not a fan of the executive director, she said we can call her whenever and when I do, she never calls me back. We have not had a good experience here at all and I would not recommend to others.

He was well cared for. There was great communication with the family when concerns or changes arose. Everything of concern was promptly addressed. The family felt very supported and we felt to be in partnership with his care. We are very thankful that Sunrise was there for us!

My dad received excellent care while he was at Sunrise. Everyone was pleasant and very helpful to me, his daughter. [names removed] and all the 3rd floor workers were very thoughtful, kind, and very supportive.

My mother has been a resident at Sunrise of Willowbrook for a couple of years, having started in assisted living and then later moving to the 3rd floor memory care unit. Our family has been extremely pleased with her care. The environment is clean and well-maintained, and the residents are kept active with stimulating activities. The admissions staff was so helpful, kind and reassuring during the initial process, even helping my mom find a wonderful doctor locally. I agonized over the decision to place my mom in assisted living, and explored caregiving at home as an option, but we are very glad we decided on Sunrise of Willowbrook. She could never get this level of stimulation and socialization at home. My mother is able to receive her medical and dental care on site, can even get her hair done, which relieves our stress level and burden as a family. We absolutely lover her activity therapist who is incredibly warm and takes a personal interest in the residents. The nursing staff keeps me informed of any issues, which a truly appreciate. I could not recommend Sunrise of Willowbrook more highly.

Sunrise of Willowbrook is a five star facility! On our very first visit we knew that this was the right place for Mom to call home. We all experienced a friendly atmosphere the moment we walked in the door, and my mother, after looking at several other places in the area....knew this was were she was going to call home. Our Mother moved into Sunrise about 2 years ago and she couldn't be happier. She loves the staff, who are more than accommodating. All of the staff members take the time to get to know the residents, their needs and their families. I am beyond impressed. It is pet friendly so my Mom's grand-dogs even get to visit with her....which she loves!! One of the many aspects that our mother loves is engaging with her peers. She really enjoys meals with her new friends. We have seen a change in Mom's demeanor just by having new friends that chat about common interests and of course sharing memories from days gone by. My mom has survived all of her generation and little did we realize that developing the relationships/friendships at Sunrise has created a perspective where she does not feel alone. Sunrise of Willowbrook is everything we were looking for and more. Not only is our Mother very happy but we have peace of mind knowing she is being cared for and is safe. That in itself is priceless. Thank you [name removed] and her staff that make this facility a great place for Mom!!

my mother lives there, had all of her jewerly stolen and the gm has done nothing to investigate the theft. beyond disappointing...