Sunrise of Fresno

We picked this community, because it was the only one with an opening at that time. They are average from what I have seen.

The staff is very compassionate, and is willing to help you with anything you need.

Even with the turnover of staff making things confusing at times, they are so very caring to our loved one.

The friendliness of the staff members there really stand out to us and based on our experience so far we would recommend Sunrise of Fresno to others.

I really liked Sunrise of Fresno although the cost for a private room at this facility is over $1,000. plus of mom's current monthly income. I liked [name removed] personality; I did not feel rushed. I would consider Sunrise for my mother as it is located in Fresno, where all of our family resides.

I like to thank the entire staff of Sunrise for the excellent care my friend and companion received while staying in their facility. [Name removed] needed around the clock care for 2 years! The nurses & caregivers took care of him like it was one of their own family member. They try very hard to please all residents with providing meals that are nutritious as well as tasty , Breakfast, Lunch & Dinner. I can only recommend this facility to anyone that needs help with a loved one! Thank you again Sunrise, keep up the good caring work! ????

It is a shame that this facility “triages and assesses” potential residents and assures the family that the care they provide will care for your ailing family member. My dad was allowed to fall the very first day he was here due to orders for care not being passed to the nursing staff. That resulted in a visit to the ER. Two weeks later he was allowed to dehydrate severely which resulted in yet another ER visit. The final incident involved another resident [Removed] my father in his own apartment. This is totally unacceptable care.

I thought the staff where very organized throughout our tour of this facility and had a lot of great information to provide us with . They answered any questions we had for them and where very patient with my mother. The property was clean and I liked how spacious the dinning room as well other common areas where. It was just not the right location for us in the end decision but I would recommend it to anyone.

I have no complaints about the tour I had taken of this community. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked the open floor plan they had as well as other amenities available for the residents.It was just not the right fit in the end decision for my mother.

We are very pleased with the care my mom has received at Sunrise. She loves the food and the staff very much. They are so patient and kind to her. The administrative staff are wonderful to work with as well. Although this is only respite care of one month, we will certainly consider it at the top of the list if long term care is needed.

This tour was one of my loved ones and my favorite out of all the different facilities we had looked at. They have a bright entrance and lots of great amenities available around the building for the residents. I just did not care for how the bedrooms where set up in the memory care and that my mom would have no divider in a shared room.

My loved one has really made progress since moving into this community, the staff is very motivating at helping her get more involved with the different activities and techniques that help with her memory care plan. All of the residents have been very welcoming to her and have helped her adjust into her new living environment.

We appreciated the home-like atmosphere of Sunrise. There was a dog in the lobby who greeted us. We met one resident and her cat and spotted a nesting dove outside in the garden area. The presence of animals was a big plus. Residents tended to be friendlier and more outgoing. One lady engaged in a nice lengthy conversation with us and we felt welcomed. The dining room offers a choice of selections for each meal and residents are free to dine between certain hours so there is some flexibility about meal time. The food looked appealing and residents appeared to enjoy the flavors. Residents appeared to be sitting alone at their tables however. A small outdoor garden area was nicely planted. Not too much space to walk outside. Good selection of interesting activities and trips outside of the residence. Location is relatively far from our Tower District home making it difficult to spend time visiting or have time to enjoy family outings together. The predominant spiritual influence appears to be The People s Church which would be less familiar for Mom than a Catholic environment. It was clear that charges for administering medication and continence management could run quite high. Basically there is a charge for everything. Although the setting was more in tune with what we envision for our mother the corporate bottom line was a distracting factor.

My loved one is happy there.

The people at Sunrise of Fresno are very hands on and extremely friendly and helpful. The place mother was at before was more of a cookie cutter type facility, whereas there is a lot more caring and individual care offered at Sunrise. They are a lot more flexible. You always see a friendly face when you go in there. I just really think it is a great place. I am really happy to have my mother there. I also like that it is a facility that will take you all the way from the beginning through to hospice. They just really go out of their way for you to make it a wonderful experience.

We toured this community while looking into care options for a loved one. Sunrise seemed like a nice place in terms of the care they offered, but it just felt too much like a skilled nursing facility, I don't think it was somewhere my loved one would have been comfortable living.