Sunrise of Farmington Hills

I would give them a 10 in all the categories that I gave a 5. I moved my loved one into assisted living, but she soon after moved into the memory care area. She has been happy and content ever since she moved in. I am thrilled with the facility and all of the staff members. It is expensive, however we feel that it is worth it for the quality of care that she is getting. They were just recently bought out so we are hoping the new management will work out and hope that they keep all of the current staff because we love them. They know all of the residents and their likes and dislikes. I would recommend Sunrise of Farmington Hills to others looking and already have.

This has been a really great experience. It is hard when you are in situation like this but they have made it very simple. They have activities like news groups, games just whatever your loved ones needs are they really have it all. My loved one does not do a lot of the activities but they do really encourage everyone to get engaged and always ask him to participate whether he chooses to or not.

Sunrise looks very appealing when pulling up to the facility. The inside is nice and clean and they seem to have great security. They provided furniture and it was a twin sized bed which was not going to work for my loved one. The room and set up were not ideal for her either, but for the right person I think this would be a great choice.

My mother was in the Sunrise FH facility for almost 4 years and had the utmost personal attention for the most fabulous front desk employee {name removed}. She gave my my personal attention all the time painting her nails and giving her the goodies I’d bring. Very compassionate and cheerful to residents and visitors all the time. One of main reasons I was so happy to have my mom live out her life there.

This was a very nice community and the tour was very informative with everything that I needed to know.

I loved this community. It was amazing but it was out of my loved ones budget. The tour was wonderful residents looked happy just something that would not work out for us being on private pay.

I was not very impressed with my tour, the facility looked run-down.

When touring this facility we felt that this was very overpriced for what we expected. The memory care unit was not what we expected and the residents were roaming around on their own. I did not see the one on one care that I needed for my loved one.

I really enjoyed their virtual tour. I thought Sunrise at North Farmington Hills was a far better option than what my loved one chose. They provide more services, and I thought she would have received the care she needed there. I really liked what I saw.

Our family had such a bad experience with Sunrise, our loved one did not stay longer than a month there before we pulled them out. They did not have any of our loved ones information, they had no care plan, and they did not even know their birthday. We are not difficult people but it was horrible. When our loved one had to go to the hospital they didn't even call the right family member. We also had many billing problems, it was such a shame.

One plus for us was the insurance required a nurse that was at least onsite every day. The hours could be flexible - they just needed a nurse onsite daily, which Sunrise had. In my area, that just didn't exist at this cost except at Sunrise. I ended up liking it there - it was a nice facility and well laid out. And I liked the frequency of care they provided. I got the impression they were understaffed at times, but I understand it's hard to hire people these days. And the staff they did have I could see were trying really hard.

THE PRICES ADVERTISED ON THE SITE IS NOT ACCURATE. FEES ARE ACTUALLY TWICE AS MUCH

we toured this community and the staff was very nice. We liked the community very much and the tour was great and informative.

We were very impressed with this community and the staff did a fantastic job showing us around. We were sure this community was going to be the right fit for my grandmother in the assisted living. As it turned out she really didn't need the extra care just yet so we have moved them to the top of our list for when that time does come. I would highly recommend scheduling a tour so that you can see this community first hand.

The staff here are very accommodating, caring and friendly. My dad is settling in well, he is taking part in the activities and enjoys going to the dining area with the other residents The community is very nice, the grounds are beautiful and there's a nice porch area for the residents to sit and visit. Plus they are Pet-friendly. I would definitely recommend a tour of this community.

Very nice facility. Good lighting, clean, attractive and very pleasant staff. Outings planned by a very nice young staff member who was enthused by her job. I was impressed.

We toured this community for care. We did not want a community where she would be on the second floor. The menu was very appealing and they had a nice variety of activities for the residents. We would recommend that families tour this community for the care of a loved one.

I had a very nice tour of this community. I toured it for my mother, and her needs. My tour went well, everyone was very kind. The community looked good. From what I saw everything was clean. The staff was nice, and courtesy. It was a pleasant experience.

They have worked wonders and bent over backwards for us. She had the flu and they walked her dog when she was ill. They typically only allow one pet per resident but she was able to bring her cat and dog.The people here are kind and compassionate.Anything that has come up, which have been small issues they have been quick to resolve. We chose Sunrise because when you walk in it is so open. There's always staff members by the entry and everything is very accessible to her from her room.The environment is very homey and we are pleased.

I really enjoyed my tour of this property. All of the staff where very welcoming and liked how organized they where during our tour. The community was very well maintained and kept nice with lots of great amenities available to there residents. I just felt it was too large of a community and my husband would feel overwhelmed if he had went there.