Farmington Hills Inn

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111 Reviews

• (1)

  A Place For Mom

• (49)

  SeniorAdvisor.com

Moved mom into this facility on [date removed] and moved her out 56 days later. My mom is a diabetic and requires insulin 4 times daily. This facility has CNA's administering insulin improperly which resulted in my mom's A1C's going from 7.1 to 11.2 in just 56 days. I brought this to their attention and was told the CNA's would be retrained. The bad diabetic care continued. She would get her insulin almost 45 minutes BEFORE a meal. There were days where her blood sugars would get over 400 before a meal was given. Also, her "diabetic" diet she was supposed to be on didn't exist. There is supposed to be a dietician/nutritionist on staff. I had a two hour meeting when we did the intake work and was very specific on mom needing a diabetic diet. I was assured that there was a dietician/nutritionist on staff but it turns out she was fed the same food that everyone else was given. A slice of pizza, blueberry pie and salad drowned in dressing is absolutely not acceptable for a diabetic!! She was constantly complaining of a headache which was due to her high blood sugars. She eventually had a TIA (Transient Ischemic Attack). Again, if I didn't notice all of these symptoms and had taken her to the hospital myself, she probably would have had a stroke in her room. After 4 days in the hospital and two weeks of rehab, not a single person from Farmington Hills Inn Assisted Living called myself or my mom to see how she was doing. After asking for a meeting with the administrator and certified registered nurse, I was told that if I didn't feel confident with their level of care I should move her out. I had no choice but to take their advice and move her out immediately. Adding insult to injury, this resulted in my mom being charged for 56 days of "respite care" totaling an additional $840 and is completely unacceptable. Mom didn't sign up for respite care she wanted to live here. Thank goodness I was my mother's personal advocate and was able to intervene and ensure her health and well being was a priority because Farmington Hills Inn was not capable of providing the proper care. I can't even imagine how many other diabetics living here are having the same problem but do not have a voice from their advocate. Steer clear of this assisted living facility if you have very sensitive health care needs. The CNA's here are understaffed and undertrained!!!