StoryPoint Grove City

The facilities and staff are excellent. Any problems that did arise in our situation were dealt with in a timely manner. Our family member was treated with respect. The activities were geared to the resident's ability.

Mom lived independently in Florida for 20 years until her eyesight failed, and a fall required hospitalization. Coming back to live in Grove City around family seemed to be the best choice. At StoryPoint, she lived independently, made great friends and was close to family- a perfect situation given her age and abilities. The staff at StoryPoint was the reason this choice worked so well for my mom! They are fantastic! From the directors and coordinators to the aides, therapists, custodians, housekeepers and volunteers…everyone goes above and beyond what they need to do! The StoryPoint staff is extremely creative and love to promote resident interaction with outings, parties, costumes, fun-filled activities, great food and desserts! Mom always looked forward to the weekly Bingo events along with all the card games and creative art classes! Thanks to StoryPoint in Grove City, Mom was able to enjoy all of her last years actively, happily and safely!!!

The staff at StoryPoint goes above and beyond to create a safe, active, loving, and positive environment. My grandma especially loved the activities. Every day she was kept busy with activities ranging from Bingo, to exercise, to cards, and a variety of crafts. She never became bored, because the staff always found ways to keep things new and fresh. As a result of the activities she was able to quickly create new friendships with residents and with staff. When my grandma needed extra care, the entire staff was incredibly helpful and communicative, making things easier for not just my grandma, but our entire family. The bond my grandma had with the team of people who make StoryPoint run was very special. She was loved by them and loved them in return. They became a second family to all of us, and we are forever grateful to them for my Grandma's time at StoryPoint so filled with love and fun.

outstanding - recommend to friends. meal service is fast and friendly

Everyone- ENTIRE STAFF should be commended for the excellent care and service that is provided on a constant basis!

Very friendly staff. Very clean environment. Many activities. Dining room rules - stringent.

We asked our loved one these questions, so these are his answers. In our opinion StoryPoint Grove City is a nice place but it is too expensive for what they get. As I have seen all of the staff be very kind to them, not so much with me. I'm sure it's because I was vocal but I go there often and I don't know if it's just me or anyone who comes in but no smiles , no hellos until I say it.

Very good! Facilities and staff. Good; activities program OK food

My experience here has been an encouragement. We have 3 sports, 3 concerts a week, book club, grief group, Parkinson's meeting, Table Topics, Bible Study, Choir, Bingo, puzzles, games, fellowship, friends, family-like atmosphere, BP checks, special activities on holidays.

Our first visit to StoryPoint was the best! We knew that we had found where we wanted to live. And with all the wonderful activities and the great food, we could not be happier. After I was hospitalized, my daughter arranged for nurses to come to make sure I took my medicines. The nurses could not have helped me more! I love the music every Wednesday! I have made so many wonderful friends here! What a wonderful place to live!

The facility is magnificent! The staff is all loving and supportive. Between the staff and all of the residents, this is my new family. And all of the activities make this a Cruise Ship on Land!

There are many things I like about StoryPoint and it is hard to pick out one area that stands out. The one area that stands out the most are all the activities that are offered. I love to stay busy. With all the programs planned I can keep busy and benefit tremendously from all the programs all day long.

Love our library and all the puzzles and shopping / going to the store. Love that we have volleyball for the residents to play.

Overall, the staff have been very accommodating and gone out of their way to ensure mom's safety and needs are being met. They interact with her and treat her as a person. Mom is an artist and when one of the kitchen staff saw one of mom's pieces hanging in her room, he made a point to stop by at dinner and share his love for watercolors and art in general. It made moms day. They have really partnered with me and my sister to ensure that mom has everything that she needs. They have always gone above and beyond to assist us and the care for our mom. This really is a "cruise ship on land". The life enrichment team is creative and come up with unique activities to keep the residents engaged and active. Their culinary team provide cooking demos, for those with a passion for cooking. There are plenty of rooms that family can gather for parties and activities at no additional cost. They really have thought of everything!

This was a very good tour and an acceptable tour. We found StoryPoint was more expensive, perhaps worth the money for someone in good physical and fiscal health, but more that my mom needed. Overall, it was not right for our needs.

Since we have never lived in Independent Living we have nothing to compare to!

Hard to say if I would recommend this facility to family and friends. I think so, for higher functioning people. When they need more, I'm not sure StoryPoint has the ability to cover it.

It's a high-quality property. That said, they have areas where they can improve. My family and I had a video call with their management a couple weeks ago and raised our concerns. That was good that they wanted to set that up. In general, we wanted to raise some food-choice issues from our loved ones, expectations related to the emergency call buttons in the apartments, and expectations related to ordering and verifying daily pill packets. Better communications at move in would have avoided those inconsistent expectation issues. We told them that. StoryPoint is an expensive facility, but they were willing to offer discounts and lock in those discounts for 18 months for us. That was very helpful.

We understand staffing is a huge problem for everyone these days, but no matter what there is always room for improvement. The regular staff that works at StoryPoint are just wonderful, we call them the dream crew. They have that consistency we are looking for. However when they bring in agency workers, it is a different experience and the whole dynamic changes. The most important thing though is all the staff for the most part care, and compared to our loved ones previous community we are paying less but receiving more.

We picked this community, because I liked the way the staff treated the clients and the range of activities. I appreciated , that when I came to visit mom in memory care and she wasn't in the common area or her room,when I approached the staff, they knew who I was looking for and explained that residents after get rooms confused.