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Best of 2022 Senior Living Award
A Place for Mom Best of Senior Living Award winners represent the top 2-3% of senior care providers nationwide based on reviews from residents and families.

StoryPoint Chattanooga

1148 Mountain Creek Rd, Chattanooga, TN 37405

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street view of StoryPoint Chattanooga
Gene H and Angela K - Loved one of resident/client
4.0

Management and staff are compassionate and caring, Considering the Covid pandemic and resulting staff shortage, the facility did the best they could under the circumstances. I totally agree with my brother's above comments. My only complaint would be that although necessary during Covid and the transition of Manor house to Story Point the use of agency nurses has lessened the more intimate and loving care we have been used.... Read more

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About the facility StoryPoint Chattanooga

Welcome to StoryPoint Chattanooga! This isn’t just a place to reside — it’s a place where our community members truly shine, and we are glad to share this experience with them. Our senior living options include assisted living and memory care. Throughout each service level, we strive to make every moment of every day something special. We know it’s the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. StoryPoint Chattanooga is a place where residents can truly Shine. Everyday.

Assisted Living
Assisted living provides a licensed environment for individuals requiring everyday assistance while promoting the greatest level of independence and privacy.

Memory Care
Designed for those with dementia or other memory impairments, memory care provides services in a licensed environment by specially trained professionals.

Community Amenities:
•Beauty salon/barbershop
•Fitness center
•Activity room
•Library
•Housekeeping and laundry services
•Outdoor courtyard
•Transportation services
•Interior sunroom
•Pet-friendly community
•And more

Learn more about the Best of Senior Living awards and this year’s winners. See all 2022 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
StoryPoint Chattanooga is a community within Senior Village Management properties. See all Senior Village Management communities.

Pricing for StoryPoint Chattanooga

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at StoryPoint Chattanooga

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Ballroom
Movie or Theater Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities Offsite
Art Classes
Cooking Classes
Educational Speakers / Life Long Learning

Reviews for StoryPoint Chattanooga

4.2

(21 reviews)

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Cleanliness

3.6

Care services

3.6

Staff

No data collected

Meals & dining

No data collected

Activities

3.5

Value for cost

3.5

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1-20 of 21 reviews
5.0
December 30, 2021
anonymous - Industry reviewer

Wonderful management and staff!


4.0
December 27, 2021
Gene H and Angela K - Loved one of resident/client

Management and staff are compassionate and caring, Considering the Covid pandemic and resulting staff shortage, the facility did the best they could under the circumstances. I totally agree with my brother's above comments. My only complaint would be that although necessary during Covid and the transition of Manor house to Story Point the use of agency nurses has lessened the more intimate and loving care we have been used.

Response from StoryPoint Chattanooga

December 28, 2021

Hello, Thank you for reaching out. We love to learn that you feel our team is caring and compassionate. We also appreciate your comments about the transition to StoryPoint Chattanooga. Our goal is to have a long-term team of dedicated individuals to care for our residents, and we agree that the pandemic has brought with it unique challenges. We have an open-door policy for families to come with us with suggestions or feedback to work toward solutions together. We encourage you to connect with our Executive Director at your convenience.


5.0
December 27, 2021
Brenda T - Resident/client

After touring Manorhouse I made the decision to live in the Story Point community. The individual staff moves about frequently responding to button press around the needs of each resident. The system I believe can be achieved in a less confusing way. My like clients speak negatively about meals. At time of vital change workers would be a great help the reviews and assist changes in all divisions of service and activity I have been engaged with for approximate 12 weeks. The heads of divisions need guidance of professionals and clients need more ongoing conversations with heads of depts.

Response from StoryPoint Chattanooga

January 5, 2022

Thank you very much for your 5-star review. We have an open-door policy for families and residents to share any suggestions and feedback they may have about improving upon the experience we provide. Our Executive Chef is also always open to feedback about improving the culinary experience. If you would like to further discuss the details of your review, please connect with our Executive Director. We appreciate your feedback!


5.0
December 27, 2021
Charles M - Resident/client

New management improved in all departments of StoryPoint.


5.0
December 27, 2021
Wanda H - Loved one of resident/client

Excellent staff who are attentive and very professional. I highly recommend StoryPoint due to the great care and cleanliness. My loved one is very happy here and we highly recommend!!


5.0
December 27, 2021
Mary D - Loved one of resident/client

My dad has been here 8 months. He loves all the RCA'S that take very good care of him.


5.0
December 27, 2021
Anonymous - Resident/client

A great community where the staff are deeply about each other and every resident.


5.0
December 27, 2021
John B - Resident/client

Could not be better 10


4.0
December 27, 2021
John J - Resident/client

Great Place to live. RCA'S are top notch.


5.0
December 27, 2021
Michael L - Loved one of resident/client

The staff here is exceptional. They always take such good care of my uncle. They're patience and attention is unrivaled. The accommodations and grands are beautiful, clean, and accessible. The administrations is always easy to contact and highly receptive to questions and answers. We greatly appreciate everything the people and this facility have done for our family member.


5.0
December 23, 2021
Beoley G - Resident/client

Have never been treated so great in my life. Food outstanding, wonderful community like a big family.


3.0
March 20, 2019
anonymous - Toured community

The memory-care rooms were very small but very expensive. There is a basic charge for the room(s), but at a certain point during a resident's digressions, nursing care is extra--up to an extra $1,000 a month. There was a strong urine smell in the hallway and in one of the vacated rooms I visited. The dining area looked clean, but it didn't look like one would expect for a facility that costs as much as this one does. Residents who need to see a doctor see a nurse practitioner.


1.0
October 16, 2018
April Eidson - Loved one of resident/client
Imediate Family Member and Care Giver of Manor House Resident

My family member resided at Manor House Assisted Living for 5 1/2 years. Our family was always struggling with the low bar service level for high dollar price. We found pills all over her room where nursing staff just left with her, even during the mild part of dementia. I found pills in the pockets of all her clothes. Various family members were always concerned about their lack of cleaning the room, each of us keep had many numerous complaints. Then, finally, as her dementia advanced, we hired private sitters to up our loved ones service level. Then, the Manor House staff just handed off responsibilities to the sitters, and did not even perform basic cleaning for about $1,000 a week. They stopped changing my family member, cleaning her room, and unknown to our family, Manor House bared her from the dinning room without telling her family or conservator. I later learned that this facility has other families concerned, and they have fired nursing staff over violations from the state. We are pursing these matters.


1.0
May 24, 2017
anonymous - Toured community
Verified Review
Not very impressed!!

Within the first couple minutes of being in this community during my tour, I knew that my mother in law would not be living here. Once we entered the memory care floor, the overwhelming odor of urine assailed our senses. Additionally, I noticed that as soon as we waIked down the hall, that several caregivers suddenly got out of the chairs, put their phones away and tried to look busy. The most disturbing thing to me though was when I turned down the hall by the nurses station, I saw 10 or so Alzheimer's/Dementia patients stacked up against the wall in uncomfortable looking chairs or wheel chairs waiting for an overworked aid to exercise them. It was the worst tour of the day. When we left, we just looked at each other and said "h&11 no'!


3.5
May 9, 2017
anonymous - Toured community
Verified Review
What I noticed.

When we visited this community it seemed like it was not a very active place. The people we met were nice and the community looked clean. The community we chose just seemed to fit my loved one better as it was more active than this community.


4.0
December 27, 2016
anonymous - Toured community
Verified Review
Nice people, great place!

The memory care was on the second floor in this community which caused some concern for me. But the place is very nice and close to my home. My tour went well, and the marketing people were very good. The building is probably 20 to 30 years old but kept up very well. I know residents that live in this community and they are happy.


4.0
October 20, 2016
anonymous - Toured community
Verified Review
Overall great tour!!

The administration was excellent at not only giving us a detailed tour of their community but followed up multiple times to make sure there was nothing more my loved one and I needed from them. The lobby and dinning room was spacious with beautiful decorations throughout the complex.


5.0
May 23, 2016
anonymous - Loved one of resident/client
Verified Review
Very Accommodating To Our Family

This community has been very accommodating to our family. They are very helpful and attentive to my mother. She is trying some new activities and she loves the food. The community is clean for the most part, but we have had a few issues with some of her things coming up missing and the smell of her room. They are working on fixing those issues. She really loves the foods, she eats every bite of her meal. There are nice activities offered for the residents. Overall she has adjusted well to it and I would recommend it.


4.0
March 16, 2016
anonymous - Toured community
Verified Review
Toured

I toured this community while looking into care options for a loved one. The facility seemed a little dark, but it was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.


4.0
June 9, 2015
anonymous - Loved one of resident/client
Verified Review
Overall, it was a pretty good experience.

Overall, it was a pretty good experience. The meals are good 90% of time. Everything has been going very good. The cleanliness of the facility is excellent. It's always very clean. The staff is very friendly and helpful. They have been excellent. My loved one is well taken care of. They offer many activities. I would recommend the Manorhouse Assisted Living to anyone. It has been great. It's a nice place.

Neighborhood around StoryPoint Chattanooga

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Frequently Asked Questions about StoryPoint Chattanooga

StoryPoint Chattanooga offers Studio, 1 Bedroom and Semi-Private. Learn more.

StoryPoint Chattanooga has received an average review rating of 4.2 based on 21 reviews. See all reviews.

Call (423) 870-5900 to reach a resident at StoryPoint Chattanooga.

To reach a resident at StoryPoint Chattanooga call: (423) 870-5900



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.