American House Hamilton Place

We had a very good tour at Elmcroft of Hamilton Place. I had no problems with it. Our tour guide was very informative, upfront, and thorough. The place was clean. Really the only issue was our personal preference for a one-story facility. I felt that with the two levels at Elmcroft, it wasn't suitable for our loved one to have to drive her wheelchair and get on elevator for meals and such.

The upper management staff were very friendly. The caregivers could use a little improvement. The ratio of nurses to residents is a little high. This is a lovely community is the sense of the way it looks. They had lots of activates to offer the residents.

We had a good tour at Elmcroft of Hamilton Place. I thought the facility was nice. It was just a little too pricey. It was very similar to a different Elmcroft we toured nearby.

We toured Elmcroft of Hamilton Place and it was great. The facility offered so many activities which is great since my mom is such a social butterfly. We are still keeping it in the back of our minds for if she ever needs assisted living.

Overall it has been good. Occasionally communication and visitation were a struggle. But the activities staff offers a full slate of activities, although I don't think that they actively engaged my loved one as much as they could have to get her involved in those things. The staff have been good overall, and it's a clean facility.

Overall we have had a positive experience with Elmcroft of Hamilton Place. There were things that needed to be straightened out but when I made them aware of the issues, they fixed them. I love the staff members here, they are taking great care of her. They do have a new administrator and she is very nice, if I have any questions or concerns she is quick to get back to me. The activities here seem to be good and my mom is participating more than she was at her previous facility. I would recommend them to others who are looking.

We did not have to look at any other places because we liked Elmcroft of Hamilton Place after our first visit. The room sizes here are good size. My mother is in memory care and my dad is in assisted living but they are able to eat meals together every day. My dad is really enjoying playing bingo. I would recommend to others who are looking.

This would be a great place to put your loved one. They took good care of my loved one for the short amount of time they were there. Anytime there was a question or concern they would always call and let us know. Also, I could ask questions and they were quick to respond. [name removed] was the General Manager and [name removed] is [name removed]'s assistant. The caregivers were excellent. The staff has been there for awhile. This was one of the reasons we choose the community was the experience of the staff.

If you're seeking a community and care is your priority this is the community to choose. Hands down some of the best Resident Assistants in the business, that provides top notch care every single day!

They aim to please. Very thankful for their services!

My mom has approved 110% in the four months that she’s been there she’s happy she’s healthy and have lots of activities I am extremely please with Hamilton Pl., Elmcroft

We like the care from this community. The staff are caring and attentive. The community is clean and we like the environment. The menu needs some small improvement. We like that they offer activities. We would recommend this community for the care of a loved one for the good care and value to other families.

I had a tour and I liked the experience. The apartment I was shown was looking too small for what my mom wanted. I do appreciate all A Place For Mom did for us and the representative I met with was friendly and informative.

Overall, I was happy with the facility. Residents seemed friendly and happy. It was clean. The apts I went to were very neat and clean. My only staff contact was with the manager; she was very friendly, seemed to be a very caring person. Pretty costly; I could no compare prices with other facilities as I had no gone to other facilities. Lunch was good. the manager served my lunch. I did not go into any of the activities so cannot make a judgement in that area.

Nice home like facility. Residents were in dining area & seemed cheerfully enjoying the meal. All areas were neat & clean.

Things are going great for my mom, she loves it there! It's a wonderful community and they're amazing. The place is clean and a little dated but it's not a big deal because they have great caregivers and staff, I would much rather good people taking care of my mother than a new nice place. If my mother gets hungry and want's a snack, they make her a pb&j which is perfect for her. They also have ice cream socials and a lot of other activities she really enjoys. She is in the memory care unit, and it is small but she received personable attention.

I toured another Elmcroft and this one had the same layout and looked the same to me. I did not like that they are so dark and that the overall feel that you get form the community is that of a nursing home. It just was not the place for mom.

Everything is going okay for my mom. She is not too happy because she wants to be around younger people. She feels that there is no one there to talk with. She is going to give it a chance.

The community is great. The staff is friendly and the community is pretty clean. Dad loves the food!! Overall, so far we have had a great experience.

Elmcroft of Hamilton Place is going great. We love it. The staff is wonderful. The food is delicious. The facility is great. I don't have any complaints about this place. It is all five stars.