It has worked out well. Our loved one is happy here. It's clean. The staff is personable and kind. It's a small enough community that you feel like they really know the patients and the families. I appreciate the more personal touch. And this is the only place that our loved one has not complained about, which says a lot.... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
It has worked out well. Our loved one is happy here. It's clean. The staff is personable and kind. It's a small enough community that you feel like they really know the patients and the families. I appreciate the more personal touch. And this is the only place that our loved one has not complained about, which says a lot.
We loved everything we saw during our tour with Elmcroft. If our experience does not turn out at the facility we chose, we will definitely be coming here!
We had a good tour at Elmcroft of Shallowford. I thought the facility was nice. It was just a little too pricey.
We toured Elmcroft of Shallowford and it seemed like a very nice facility. I have nothing but good things to say about it.
We had a very nice tour with Elmcroft of Shallowford, all of the staff were were so sweet. The facility is actually under the same guidance as the one that we chose, it was a toss up. The facility is all one story which I really liked. It just came down to the fact that the other location was a little bit closer and they were communicating with us more.
I think this residence fits the bill. Excellent (unscheduled) tour of the property with Tempa Finch. The one bedroom units look just like an apartment and I think my mom would like that very much. The bedroom is separate from the living area which is nice. The facility is adjacent to St. Stephens' Catholic Church, which, when my mom is fully recovered I know she would love to attend. The residents all seemed happy and friendly. One resident I spoke with gave the facility a glowing report, and she had lived there for three years and had made great strides in her health due to the physical therapy and occupational therapy offered at Elmcroft.
I really l.ike the engagement the community does with the residence. They are trying to do the best they can, and they are very cautious with who and how people come into the community and keeping the residence safe is a top priority.
Did a virtual tour.The facility looked fine. Very clean.
We chose Elmcroftof Shallowford at the time because of the availability and we had a friendly interview with the staff members. The room sizes here are adequate compared to others we looked at. I would recommend to others.
They were wonderful. Tempa who did the intake was very patient, and knowledgeable. The facility is clean, and friendly.
Excellent place. Clean, very welcoming, residents and staff very friendly. Perfect place for my family member.
Cannot beat the staff and care you get at Shallowford!! It's like one big family there.
Toured two other communities and realized that most of them offered the same amenities and around the same rates so what finally nailed it for me was the staff. At the other two no one made eye contact with me. Very few staff members were smiling. They just seemed miserable. Walked in to Shallowford Elmcroft and it was amazing. Everyone smiling and seemed very happy to be there (residents and staff). Everyone made eye contact, smiled, introduced themselves (even the residents). You cannot beat the care at this community. The staff definitely stand out.
Mom has adapted well to the home and appears very happy. Her dementia was difficult to handle at home and so this memory care center has been most appreciated.
The place felt 'homey' as soon as we walked in the door. Everyone from the top down is so friendly and caring. They really want to serve and care about the residents. Activities is lacking in some areas but these are being worked on. There is some lack of communication which makes it a little hard at first until you get to know the routine. The food is very good and varied for the most part though a little slow getting on the tables. The dining room is pleasantly appointed and meals are restaurant style. The Director and staff are committed to any improvement to make this place the very best.
Staff and facilities we're excellent
I really did not like the Elmocroft's that I had toured. The apartments were dark like the community and it felt kind of like a nursing home instead of home. I wanted something a lot more upbeat for mom.
Response from American House ShallowfordSeptember 29, 2017
Thank you for your review and feedback. Our priority at Elmcroft of Shallowford is to provide a home-like atmosphere and the very best care for our residents. We regret you did not fully experience the Elmcroft difference during your visit. Please know we truly value your comments.
The bedrooms at this community are very spacious and have lots of natural light throughout the apartment.The housekeeping team has done an excellent job at keeping my mothers room well maintained and picked up. I have no complaints about this facility and would defiantly recommend this place to anyone.
100% satisfied. Very happy about the decision for Elmcroft living. It is thrilling to have a loved one reside there and feel the safety and comfort that is provided with their care.
I was happy to use your advisement. I knew nothing about assisting living nor which facility to contact. SeniorAdvisor immediately assisted me and I was able to make a great choice for my loved one.
See what the neighborhood has to offer and what’s nearby:
To reach a resident at American House Shallowford call: (423) 899-8133
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.