Sodalis - Stone Oak

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The biggest thing was they said if my loved one pushed the call button, they would get there in 3-5 minutes. It's been more like 15-30 minutes. So I kind of feel like they weren't honest on the front end about how much assistance he would get and oversold their services to get us in. But he loves it there. He likes the staff and the other residents. He's made some friends. He likes that he has a private room that offers him privacy when he feels like being by himself. The staff try to get him to participate, but he hasn't participated much in the activities. He has tried a few things. Sometimes I wish he would do more, but I know in the end that's up to him. Everything is always clean, including his room and his bathroom. They do his laundry twice a week. They come and make his bed every day so it's ready for him at bedtime, which is nice. The common areas are very nice. The hallways are vacuumed. I haven't seen any dust or noticed any smells. It's just very clean.

I was very happy that they brought us in and showed us the place. It looked very similar to another place our loved one had lived in previously in a different area. What I didn’t like is there’s so much traffic in to get to Symphony, especially on 281, and I didn't want to have to deal with that traffic every time I went to see her. Also, it's a much bigger place, and I think having a smaller place for her is best since she has dementia. I didn't have a problem with them at all. It was clean, and friendly, and available. The gentleman who took us around knew all the residents and was very informative. It just came down to the traffic for us, which may not be an issue for everybody.

The community has both assisted living and memory care. They have been working with her and she has not had to go to memory yet. Communication is good between the staff and my family. They keep us well informed and return calls back in a timely manner. I would recommend this community to others.

RUN as fast as you can from Sodalis.. Greed is the name of the game with lack of activities, staff, procedures done on the cheap and care. I see 7 positive reviews yet every other person I know who had a parent in here hated it. My dad went in as a 0 and pretty self-sufficient but w/in 4 months was a 4 and sent to memory care with little to no help there. He died a month after that. Within ONE DAY they were asking for payment for the 1 week of a month he spent that month. They harassed my mom will multiple phone calls when learning we would write a poor review. Employees left and in the months and even year after we left, conditions were still bad. Don't let the tour and pretty facility fool you, parents will NOT flourish here but instead leave you wondering how you could have made such a bad decision. Some of us still keep in touch and work through the guilt of choosing this place. It's a sham, they are all about the dollar and are NOT honest about costs, I promise you that.

I am so thankful I moved my mom from and independent living facility to Sodalis Stone Oak about a month before the lockdown of assisted living centers. It has been a great comfort to have her in a caring facitlity that can help her with all her needs, keep her in a safer enviroment and let her be with her best friend. I can reach the nursing staff at anytime. The communication between the facility manager & the health and wellness director to the families is frequent and I can reach them quickly with my own questions and concerns. I have counted on the opinion of the wellness director on many occassions. [names removed] see my mom daily and know my mom's state of physical health and mental state in dealing with daily life. They have a helpful perspective and understanding since they have so much experince with senior citizens. Since my mom's dementia is progressing I can not count on complete or accurate information from her. They do their best to try and keep it fun and interesting for their community, Fiesta drive by, hat and boa day, arts and crafts, puzzles out all the time, bingo. Before the lockdown they had musicians, singers, and other entertainers. So much more than I could ever do at home with just us and a caregiver. My mom has a sense of independence, even though she could never live alone again. She loves not having to worry about meals, can go sit on a lovely patio but not have to care for the yard or plants, she has her own large private room and bath (no kitchen to burn anything up) with her own bedroom furniture and sitting area that someone else cleans for her weekly. She loves it! Tells me all the time I need to move there when I get old! Sodalis is my partner in taking care of my 89 year old mom, I could not do it without them!

Extremely nice facility and the staff was very helpful. Will keep this facility on my "maybe" list. I wish it had more "green space."

I am satisfied with the service here.

Sodalis is beautiful and very clean. My sisters loves the meals there and is very happy with her space, especially her access to the backyard and garden with pergola to enjoy the outdoors. The staff is so friendly and pleasant (always smiling). The atmosphere is relaxed and welcoming always.

Could not get a straight answer on items that appeared on my bill. Director is not friendly or easy to discuss issues with. Cleaning staff and wait staff are extremely nice and very personable. They are the reason I keep my loved one here.

My mother has been living and thriving at Sodalis from the time the doors opened. The community is fabulous. She is now in memory care. The staff is phenomenal from the kitchen staff to her caregivers. The executive director has done a great job since he came on board in January. The place is running smooth. My mom’s care is excellent! I can be at peace every day knowing she is in great hands.