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New Haven Assisted Living and Memory Care of Cibolo

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2300 FM 3009, Schertz, TX 78154

41 reviews
Add review
5 star
71%
4 star
17%
3 star
10%
2 star
2%
1 star
0%
See all reviews
8.3
Review score
575 reviews
15 facilities
For pricing & availability:
(866) 374-4058
New Haven Assisted Living and Memory Care of Cibolo
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New Haven Assisted Living and Memory Care of Cibolo outdoor common area
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Mary W
-
Family/friend
5.0
Just what we were looking for
After many attempts to find a good place we came to New Haven. It has been excellent, staffed by caring people who make it safe and comfortable. The food is excellent, too.

About the facility
New Haven Assisted Living and Memory Care of Cibolo

At New Haven our residents are at the center of everything we do, and you’ll see that the moment you step through the front door of a New Haven community. From our small, intimate buildings designed for a sense of connection to the wonderful meals we serve to our daily commitment to the health and happiness of our seniors, we’ve created an assisted living and memory care experience that’s meant to feel like home.
•We only accept 16 residents per community, so each group is small, friendly, and low-key—not intimidating at all.
•Each of our senior living communities maintains a busy schedule of social activities, special events, and wellness programs that bring our residents together into a tight-knit community.
•Our care is personalized, comprehensive, and compassionate. We’re able to help residents manage many health conditions with daily support.
•Health and Wellness programs that are as entertaining as they are beneficial.
•Our compassionate staff provide care 24/7 are highly trained and are supported by our Wellness Director.
•Three delicious, fresh chef-prepared meals and snacks.
•Relaxing courtyard with gazebo, raised gardening beds and walking paths.

New Haven Assisted Living & Memory Care is designed with one goal in mind: making life here as easy and...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for New Haven Assisted Living and Memory Care of Cibolo

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at New Haven Assisted Living and Memory Care of Cibolo

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Studio
Starting at $X,XXX/mo
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Amenities
at New Haven Assisted Living and Memory Care of Cibolo

Healthcare Services

  • Memory Care
  • Incontinence Care
  • Medication Management
  • Staffing & Ancillary Services
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Professional Chef
  • Meals Provided
  • Room Service
  • Restaurant Style Dining
  • Guest Meals

Room Amenities

  • Ground Floor Units
  • Handicap Accessible
  • Air Conditioned
  • Cable or Satellite TV
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Bath Tubs

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Barber Shop
  • TV Lounge
  • Beauty Salon
  • Indoor Common Areas
  • Library
  • Outside Patio
  • Meeting Room
  • Central Fireplace
  • Outdoor Common Areas
  • Computer or Media Center

Recreational areas

  • Movie or Theater Room
  • Game Room
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Reminiscence Programs
  • Birthday Parties
  • Intergenerational Programs
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Karaoke
  • Activities Off-site
  • Day Trips and Outings
  • Devotional Activities Offsite
  • Men's Club
  • Activities On-site
  • Current Events Club
  • Cooking Classes
  • Yoga / Chair Yoga
  • Christian Services
  • Educational Speakers / Life Long Learning
  • Art Classes
  • Holiday Parties
  • Tai Chi
  • Wine Tasting
  • Live Well Programs
  • Devotional Activities On-Site
  • Community Service Programs
  • Bible Study Group
  • Community Service Organizations
  • Stretching Classes
  • Cards / Pinochle Club
  • Sensory-based Programs
  • Brain fitness / Dakim
  • Resident Band or Musicians
  • Catholic Services
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Happy Hour
  • Book Club
  • Walking Club
  • Bridge Club

Reviews

for New Haven Assisted Living and Memory Care of Cibolo

41 reviews
5 star
71%
4 star
17%
3 star
10%
2 star
2%
1 star
0%
Enriched Senior Living
8.3
Review score575 reviews15 communities
Write a review
A Place for Mom has scored New Haven Assisted Living and Memory Care of Cibolo with 0 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, New Haven Assisted Living and Memory Care of Cibolo has 41 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.7
Friendliness
4.7
Care Services
4.6
Staff
4.8
Meals & Dining
4.5
Activities
4.7
Value for Cost
4.6
A Place for Mom has scored New Haven Assisted Living and Memory Care of Cibolo with 0 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, New Haven Assisted Living and Memory Care of Cibolo has 41 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Enriched Senior Living
8.3
Review score575 reviews15 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 41 reviews
Anonymous - Toured community
Memory Care
September 29, 2022
4.0
Verified Review
I toured this community and it was ok. The dining area was a good size, very spacious. The resident rooms were kind of small. What we didn't like was the restroom situation. They didn't have restrooms with each room, restrooms were shared. They had 2 or 3 common restrooms for about 16 residents. This wasn't ideal for us and our loved one's needs.
anonymous - Toured community
Memory Care
July 5, 2022
5.0
Verified Review
tour review
Our family had an in person tour and it was a great experience, the lady who gave the tour was very thorough and willing to work with us
Mary W - Family/friend
Assisted Living
December 29, 2021
5.0
Just what we were looking for
After many attempts to find a good place we came to New Haven. It has been excellent, staffed by caring people who make it safe and comfortable. The food is excellent, too.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
RR - Family/friend
Memory Care
November 8, 2021
4.0
Verified Review
Overall good experience, but would like to see some improvement.
Overall it was a pleasant environment. The staff was extremely friendly. My loved one said the food was just okay. But she really liked the activities and how they kept the residents busy with Bingo and stuff like that. I would have liked for them to have some additional care features, like bed sensors that prompt them to check on residents when they get up in the night.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
4
Activities
5
Value for Cost
4
Rhonda C - Family/friend
Assisted Living
September 29, 2021
5.0
Great care
They have a dedicated staff, and take good care of the residents. I would definitely recommend New Haven.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
THOMAS H - Family/friend
Assisted Living
September 21, 2021
5.0
Schertz New Haven is FABULOUS!!
Our Mom has been a resident at Schertz New Haven for 1 1/2 years. She is 99 yr old and very active. Of course, she didn't want to give up her home and independence, but a fall made living at home no longer safe. New Haven staff made her feel so welcome the minute she entered the building. The chef, [name removed], make sure the meals are first class. The activity director, [name removed], keeps residence busy with tons of fun activities. We tease our Mom that we can't come see her because her dance card is so full. The residence are like one big family. Every member of the staff treats our Mom with respect. She is allowed to take care of anything she can and the staff is there to help anytime she needs assistance. I cannot put into words the peace of mind we have knowing how well our Mom is taken care of at Schertz New Haven.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
January 7, 2021
3.0
Verified Review
Overall a good community
The rooms are small bedrooms with a bathroom attached. The whole facility itself is nice, and there are about 16 rooms per building.
Cleanliness
5
Friendliness
5
Staff
5
Care Services
3
Meals & Dining
3
Activities
5
Value for Cost
4
anonymous - Family/friend
Memory Care
October 14, 2020
3.0
Verified Review
Not What's It Cracked Up To Be
When calling to try to get a hold of staff it is hard to get a hold of them. I feel the community is overpriced. In fact they are higher than others in the area. It's not worth the money. if you think the extra money is worth it, it's not there. They had turnover in the community. In fact, we will be moving our loved one of the community soon.
Cleanliness
5
Friendliness
4
Value for Cost
2
Care Services
3.5
Activities
3.5
B. DuBois - Family/friend
Memory Care
August 19, 2020
5.0
Verified Review
Review of New Haven Assisted Living & Memory Care Of Cibolo
The facility takes great effort to make sure my mother is well taken care of in all areas: personal hygiene, health matters, recreation, and the outstanding food that is served. Medical and pharmaceutical treatment is taken care of in the house. They have been so careful during this pandemic and offer zoom meetings so we can stay in touch. New Haven is a wonderful facility and my mother is very happy there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Robin Hauf - Resident/client
Memory Care
July 24, 2020
5.0
Verified Review
Review of New Haven Assisted Living & Memory Care Of Cibolo
I'm very happy with New Haven. The caregivers in memory care are wonderful! Mother seems as happy as possible considering her dementia. I appreciate how they all help take care of her cat! I don't know what she would do w/o [name rmeoved]! I haven't met [name removed] yet but she sounds great. Any improvement on [name removed] is appreciated!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Winn Linsey - Family/friend
Memory Care
July 22, 2020
5.0
Verified Review
Review of New Haven Assisted Living & Memory Care Of Cibolo
Very clean. Well layed out. I like that this has a smaller capacity. People are very friendly and useful.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
George Mikels - Family/friend
Memory Care
July 21, 2020
5.0
Verified Review
Review of New Haven Assisted Living & Memory Care Of Cibolo
We moved my 95-year-old mother into New Haven. This facility is very nice, rooms are attractive. The staff communicates well with us. Food is excellent, chef-prepared.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Dawn Schwartz, NP - Industry reviewer
Memory Care
July 21, 2020
5.0
Verified Review
Review of New Haven Assisted Living & Memory Care Of Cibolo
I have been working as a nurse practitioner in assisted living communities for over 3 years. New Haven has a feeling of home and "family love" displayed by staff to the residents. The residents are always groomed and appear happy. The facility is clean and works as a team with outside entities to provide exceptional care. I do visit facilities which I can't recommend to families seeking placement but New haven is a facility I do recommend.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Marjorie Sizemore and Danielle Scott - Family/friend
Memory Care
July 15, 2020
5.0
Verified Review
Review of New Haven Assisted Living & Memory Care Of Cibolo
I have been so pleased with this facility since the new director, [name removed], arrived. Everything that my family and I have been trying to get accomplished for my mother over the last year, she has competed successfully in the short time that she's been there. I tell her that I don't worry anymore, my prayers have been answered!! Awesome job!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
ALB - Family/friend
Memory Care
July 13, 2020
5.0
Verified Review
Review of New Haven Assisted Living & Memory Care Of Cibolo
My loved one has lived at this care center for almost two years. During that time, there have been some bumps along the way, but those have now been resolved. That being said, those previous issues happened under prior Administrative personnel. There have been no issues with the new Administration. If fact, [name removed] is making needed improvements and adjustments. [Name removed] has also been very good about keeping the residents' families informed, especially considering the recent pandemic. I have not had first hand experience with the new nurse, but I hear nothing but positive feedback from the staff. On to the rest of the staff... [Name removed] does a great job keeping the residents busy with activities , and has even made sure to keep families connected during this pandemic. The care staff @ New Haven takes very good care of my loved one, and I appreciate that more than know!! Thank you for all you do!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Lana C - Family/friend
Memory Care
March 31, 2020
5.0
New Haven Assisted Living and Memory Care Provides a Great Service in a Caring Environment
I am so glad we found New Haven Assisted Living and Memory Care for my mother-in-law. The staff has been wonderful. They are caring, knowledgeable, and so patient with my mother-in-law. The beautiful facility is clean and well-maintained and my mother-in-law really likes the food - which is high praise from her! The size of the facility allows for a nice, homey feeling.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Shirley - Family/friend
Memory Care
May 8, 2019
3.0
New Haven
I had no problems with facility. I placed my father there on [date removed] and he passed away on [date removed]. The only disappointment I had was in a policy that was not verbalized to me when I reserved the room and I was NOT told about when I signed papers. Was never given a copy of what I signed until I went back and asked for it...when I was told there would be no refund. I paid a month but he was only there for two weeks...policy said they would charge for two weeks after his passing.... I asked when I reserved room if I’d get a refund if he died before month was up....NOTHING was mentioned about the policy even though administrator said she told me...Facility is phenomenal and caregivers were awesome....
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
January 11, 2019
5.0
Very nice facility. Kitchen is central so aroma infiltrates the hallways and facility! Staff was very helpful and interaction with residents was pleasant. Rooms were sufficient and the facility itself is smaller (more intimate). Hallways are wide and brightly lit, had a very homey feel to it. Nice and very convenient to us living in Schertz!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
September 28, 2018
4.0
The facility was very nice and seemed like the residents were comfortable and well taken care of. I did not like that it was so small and the rooms were very small, like a hospital room. It was not what I want for my mom at this time. They did not have any openings in Assisted Living.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
A. C. - Toured community
Memory Care
December 13, 2017
5.0
Verified Review
Review of New Haven Assisted Living & Memory Care Schertz, LLC - Schertz, TX
This place is awesome. Activity director is professional. Staff are very helpful compassionate and friendly.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 41 reviews

Neighborhoods
around New Haven Assisted Living and Memory Care of Cibolo

See what the neighborhood has to offer and what’s nearby:
New Haven Assisted Living and Memory Care of Cibolo in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.

Frequently Asked Questions
about New Haven Assisted Living and Memory Care of Cibolo

New Haven Assisted Living and Memory Care of Cibolo offers Studio. Learn more.

Call (210) 625-5075 to reach a resident at New Haven Assisted Living and Memory Care of Cibolo.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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