Shavano Park Senior Living

Reviews

Very well organized, best at communicating the services offered. Great floor plan with true one bedroom units. Very strong first impression.

We first visited SPSL sometime in late 2015, before they opened, and knew that when the time came, it was where we wanted our parents to be. We moved them into SPSL in January of 2017. They had absolutely no intention of leaving their home. In fact my father was adamant that he wanted to die at home. At the time, it was the house they built in 1966 in Hollywood Park. We explained to dad that mom really needed to be in an assisted living facility because her Alzheimer's was progressing to the point that it was no longer safe for them to be at home. He begrudgingly somewhat agreed but would not commit. One day, we showed up in the morning and let them know that today was the day. They were none too happy but when they realized (again) that they could take Conrad, their dog, it made it somewhat better. Mom kept saying, "It doesn't matter where we live as long as we're together." That was so true. The moving company [name removed] was awesome. They took pictures of the living room and bedroom and then set up the apartment in the exact same way. Pictures were hung the same, furniture placed the same. It was amazing! We got it all done before 6:00pm that night. They were in and settled. My dad did ask several times how long they had to "stay in this hotel". But, it didn't take long before they were completely at home in the community. In fact, they were the life of the party. My dad would tease and joke with the staff to the point that he would get so tickled he couldn't speak. They came to love their new home and we had some peace of mind that they were loved where they were. Unfortunately, dad's health continued to decline until the end of February 2018 when he was near the end. It was at this time that I saw personally what SPSL and the staff are really made of. Dad had been on hospice for congestive heart failure since before we moved them in. When the time came, he was moved to end of life care and hospice brought in a hospital bed and the SPSL staff was diligent at trying to make dad comfortable. They put up with me being neurotic about his pain medication and when he could no longer swallow, they somehow always managed to get his meds down. One of the Med Techs, [name removed], lovingly called my dad "Tom Tom". My mom started calling him that too. It was extremely touching and comforting to know how much he was loved by those who cared for him. Dad struggled for about 10 days before passing. During that time, there was always at least one additional daughter (me or one of my 3 sisters) and at the end, all of us were spending the night in their little one bedroom apartment. The staff never complained or gave us attitude about having to step over or around us. They were simply awesome. In fact, they would bring us plates of cookies and pots of coffee and made sure we knew they would get us whatever we needed. My dad's best friend in his new home was [name removed] "the Jersey boy". He and my dad were so close that when my dad was no longer able to respond, [name removed] could not see one of us without crying over losing his friend. It still makes me get a lump in my throat. My dad passed on March 1 and we held the funeral and reception on March 10. I thought it worth including the note I sent to Jack and the staff of SPSL after they hosted the reception for my dad's funeral. The truth is, when it came down to it, my dad did die at home. Dear [name removed] and All SPSL Staff, I cannot thank y’all enough for your accommodations for my parents over the past three weeks. Today was just the tip of the iceberg and I am speaking for my whole family when I say that we are truly blessed that God lead us to Shavano Park Senior Living. A special thank you to [name removed] for putting together and playing the video of my dad on Saturday. It was simply amazing. To [name removed] and the entire Medical staff, thank you so much for your caring and your patience, especially with me as I drove everybody crazy with my worry about my dad. You all have a gift and I’m so grateful for each and everyone of you. To the kitchen staff and housekeeping who made known to us their feelings for my dad and how much they are going to miss him. I can’t tell you what that means to us. To the Jersey boy who loved joking around with my dad and patiently resets the air-conditioner for us after my mom disconnects, thank you so much for your love and friendship with my father. And finally, to [name removed]. Your willingness to take 30 minutes out of your day on March 1 to talk to me and help me process what was going on was a gift from God. I guess Jesus does work in corner offices of directors at assisted living facilities. ;). Thank you so much for helping me understand what my dad needed that day. My mom is so lonely right now. We will be there often but know that she is in good hands with all of you. Now, with Dad gone, it is time to move Mom over to Generations Memory Care. We are so grateful that it is just a move down the hall for her and all the relationships she has made in her new home are still there for her. We still feel incredibly blessed to have her where she is. After having my parents live at SPSL for well over a year, and experiencing the care my father received in his last days, I can honestly say that I wholeheartedly recommend this community to anyone looking for loving and personal care for your loved ones who require assisted living.

Very nice rooms but so new that it is difficult to gauge the quality of the program the staff interaction or the cognitive level of other residents

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